What our Customers say...
From the beginning Arturo was professional and went above all expectations. He kept us informed of all processes. Drew and Taylor were amazing and exceeded all expectations. They even helped keep track of our dogs while moving us out.
David and Arturo were great and they know what they were doing. I was very happy with there work.
I was given excellent customer service from David and Arturo, Thank you so much.
We are very happy with the work that Arturo and Stonewall did in our home. They were very efficient informative and polite!
Communication was great! Arturo had a great attitude, everything looks nice and clean.
I thought Dave and his team were prompted and very professional.
Great work from Omar, Zack, Arturo. Very thoughtful, stayed focused.
Stonewall, Omar, Dan and Arturo were very professional and did a great job. Kept me informed.
Stonewall and the entire crew kept me informed and did very professional job. They get me informed on the steps they were taking including Arturo who answered any and all questions I had on the process and steps to be taken. They were on time and cleaned up the site every day. I was very pleased with all the work they did.
I have had nothing but positive things to say about SERVPRO of EH. They were very communicative in their scheduling, worked well with my insurance and when they came to rip out the impacted ceiling they were on time and did a great job. They spent time explaining what they found and next steps. Highly recommended based on today's experience.
SERVPRO of El Dorado Hills saved the day. From the moment I called and spoke to the owner, the service was impeccable. The office staff was prompt, kind and understanding. The employees Omar, Toby, David and were outstanding. They showed up on time, called to tell me they were on their way, worked hard and communicated each step of the service. All of my questions were answered. Everyone was professional and hardworking. I appreciated sensitivity to the current covid situation and that they wore masks constantly while in my home.
Great work by Arturo and Dave
Solved the problem skillfully. Was an expert at his job.
Great folks who did great work!
Sadly we needed the help of SERVPRO to clean my mother-in law's home after she passed in it. This was the first time, and hopefully the last, we'll need such services, however the experience we had couldn't have been any better. We were referred to SERVPRO by the Sheriff's Department for biohazardous cleaning services. My family and I live out of the area, with limited access to local resources. Kelly was my first and only point of contact from start to finish. She was an aboslute lifesaver helping navigate, coordinate and expedite the whole process in addition to recommending I contact my mother-in-law's insurance company to file a claim--which was paid in full! Kelly is amazing and made a challenging situation and circumstance manageable and effortless.
Based on our experiences with Kelly, I would unquestionably recommend SERVPRO's services to anyone who finds themselves needing hassle-free professionals to remedy otherwise unpleasant situations.
More than happy with Adams and Arturo’s services! SERVPRO team thank you!
Arturo was exceptional in the performance of this task on behalf of our schools. His expertise, thoroughness and overall can do approach to solving our emergency was of the highest quality and greatly appreciated. Jackie McHaney Buckeye Usd
Maria and Janet were wonderful nice girls helped put my valuable things back together and informed me if what's going on.
David and his team did an awesome job. They were prompt, respectful, and worked quickly at the work needed for the recovery of my home. I would definitely have them if needed to help in any situation.
Everything was superb. They were timely, explained everything and were very friendly. The room was left very neat and clean each day. Excellent to both Stonewall and Stanley.
I have to say I admire and appreciate the work SERVPRO does. I’ve been on many claims where I’m inspecting the roof and the team is diligently working as an unit to restore the interior. Great company with great people.
This company is outstanding! We called them because our hot water heater burst in the middle of the night. They were at our house within an hour and arrived at 3:30am!!! Now that's service!
Thanks again guys, you really saved my family and I!
You are awesome!
My car smells better than it has since it was new! I didn't know you could deodorize a car like THAT. 4/20/2016
I can't believe how clean my restaurant is. 23 years is a long time to go without cleaning. 3/22/2016
I can't believe you got the smell out! We thought the cigarette smoke smell would never go away. Thank you!!! 3/4/2016