Photo Gallery

two foot flood cut on drywall with green air machine

Wall Flood Cut - Water Damage in Cameron Park

This customer in Cameron Park had a toilet overflow that affected the house. SERVPRO of El Dorado Hills/Placerville stepped in to help provide emergency services such as water extraction and setting drying equipment. Every water damage situation is different. This customer had two foot flood cuts on the walls in every room. Why are flood cuts necessary? For SERVPRO of El Dorado Hills/Placerville, flood cuts are necessary in the world of restoration. This allows us to cut a portion of drywall and handle any moisture problems or water damages behind the actual wall. Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for water damages. We will inspection and provide you the necessary restoration your house needs.

3 green air mover machines drying the wet hallway from water damage in shingle springs

House Flood in Shingle Springs from Toilet Overflow

A customer in Shingle Springs had a house flood after their toilet overflowed. There was standing water throughout the entire home because the toilet kept filling and overflowed. SERVPRO of El Dorado Hills/Placerville provided emergency services to this two-story house. Water was extracted in all the affected rooms upstairs and downstairs. Our team of technicians had to remove insulation to help reduce the damages to the customer's contents. With the damaged contents, customers can receive a damage report of the totaled goods to put a value amount and get reimbursed by insurance. If you have any water damage in your home or commercial building, give SERVPRO of El Dorado Hills/Placerville a call at 916-933-3890.

wood framework of ceiling, two figures cleaning the wall from fire damage

Cameron Park Fire Damage

A customer of SERVPRO of El Dorado Hills/Placerville had experienced fire damage in Cameron Park. We provided emergency fire services that include cleaning surfaces like walls, ceilings, baseboards, along with using dry chemical sponges to wipe down the surfaces from smoke damage or soot damage. Our team will move contents outside of a customer's home to provide the cleaning services after a fire damage. If you or someone you know experiences fire damage, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890. We service our local area: Cameron Park, El Dorado Hills, Placerville, Shingle Springs, and Diamond Springs for fire damage restoration.

wood structure of house after fire damage in cameron park

Kitchen Fire Damage in El Dorado County

After we have provided emergency fire services, which consists of cleaning and wet wiping surfaces that have smoke damage and/or soot damage, we vacuuming debris, and begin the mitigation process. We have removed the affected, burnt and charred drywall from this kitchen. Kitchen fires happen unexpectedly, but rest assured that SERVPRO of El Dorado Hills/Placerville will be there for you during this time, and restore your home to its preloss condition.

We service the local areas in El Dorado County for fire damage restoration: Cameron Park, El Dorado Hills, Placerville, Shingle Springs, Diamond Springs, and more! Call us today at 916-933-3890.

two males in white ppe suits with masks perform flood cut to water damage drywall, remove wall, restoration water damage

Flood Cut on Water Damaged Drywall

Here at SERVPRO of El Dorado Hills/Placerville, we handle water damage restoration services. We recently had to perform emergency services on a commercial water loss. After extracting the water, our team of highly trained technicians begin to make flood cuts to the drywall that was damaged from the water. Performing flood cuts prevent further damage to the material and prevent mold growth. If you experience any water damage in your home or business, give SERVPRO of El Dorado Hills/Placerville a call at 916-933-3890. We are here to help you through it all.

fire damage kitchen and cabinets, burnt ceiling drywall, drywall removed, fire damage in cameron park, fire shingle springs

Kitchen Fire Damage in Cameron Park

SERVPRO of El Dorado Hills/Placerville was called to inspect a Cameron Park home after having a kitchen fire. The kitchen fire happened because of unattended cooking, this is the most common reason for fire damages in residential homes. When we arrived on site, we provided emergency services, cleaning the soot and smoke damage throughout the home, set up containment, and placed equipment to stabilize the environment. Fire losses are a big event, and can be overwhelming. We understand the hardships you will be facing during this time, but we are here to help. Give SERVPRO of El Dorado Hills/Placerville a call today at 916-933-3890 if you have fire damage to your home. We service the following areas for fire damage: El Dorado Hills, Shingle Springs, Cameron Park, Placerville, and Diamond Springs. We provide initial inspections, quotes, emergency services, and restoration services!

8 green drying equipment placed on concrete, water damage laminate floor removed, moisture walls wet materials in pilot hill

Emergency Services for Residential Water Damage in Pilot Hill

SERVPRO of El Dorado Hills/Placerville got notified of a recent water loss from a customer in Pilot Hill. The cause of the water loss was the water supply line to the washer and dryer unit. Water affected the upstairs carpet and the downstairs ceiling and exterior walls. We provided emergency services and began extracting water from the carpets, placing drying equipment to stabilize the environment, and cleaned debris. Our team spent the day in Pilot Hill to perform water damage restoration services, followed by a monitoring visit to make sure the drying equipment worked properly. If you have water damage in your home, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890. 

Green vehicle with green equipment. water extraction equipment for water damage in old sacramento

Emergency Services for Commercial Water Damage in Sacramento

SERVPRO of El Dorado Hills/Placerville has been receiving jobs constantly, and on a daily basis we receive numerous water jobs. We recently took on a job in Sacramento where water damage was caused by the city water line. The water loss flooded the basement of a commercial building and left the building in standing water. Our team of office staff and field technicians helped to load and unload the vehicle with our equipment. Water extractors, dehumidifiers, air movers, and more were needed for this big water loss. We needed everyone's contribution to help the job run as efficiently as possible. Call us for any kind of damage in your property, and we can provide emergency services, if needed! We are available 365/24/7 at 916-933-3890!

male with green machinery with protective gloves. open wall cavity in ceiling with double sheet drywall and insulation water

Water Damaged Insulation, Drywall Ceiling Removed

A customer in Jackson called when they had water damage in their music studio. Catching the water damage before it got any worse, they called SERVPRO of El Dorado Hills/Placerville to handle the job. We were able to determine the cause of the loss, a pinhole leak in the ceiling. The ceiling was double drywall, and we proceeded to remove the affected wet material and wet insulation in the ceiling. 

Our job is to dry the affected wet materials and monitor to prevent further damage. We perform demolition if needed. No job is too big or small, we handle it all. Give SERVPRO of El Dorado Hills/Placerville a call for any water damage you have. We are available 365/24/7 at 916-933-3890.

drywall with mold organic growth in cool, mold remediation near cool, water damage services near me, edh, placerville, coloma

Water Damage Cause Ceiling Mold

A customer from Cool called for SERVPRO of El Dorado Hills/Placerville water damage restoration services. Our initial visit was to set up equipment to begin the drying process. We removed the affected area - the ceiling, opening up two bays. Once the drywall was removed, we discovered organic growth (mold). We had to chase the growth along the ceiling to prevent further growth, and make sure there was no moisture content in the walls remaining. Often times, we do not know what is behind the affected wall until we remove the affected material. We proceed accordingly. If you have water damage, know that it can lead to mold. SERVPRO of El Dorado Hills/Placerville provide both water damage restoration and mold remediation services. So call us today at 916-933-3890 for more information!

male on ladder cutting out white ceiling in Sacramento

Washer/Dryer Unit Water Overflow, Water Damage to Ceiling

A customer from Sacramento called us when their washer/dryer unit on the second floor overflowed. The water damage affected the drywall and particle board, seeping through to the first floor. The technicians moisture mapped the affected areas. After the initial visit, we set up equipment to begin the drying process in the affected areas upstairs and downstairs. Demo was needed and our technicians removed the particle board flooring, drywall upstairs, and living room ceiling downstairs. We performed our mitigation services to remove the wet materials and prevent further damage. The customer requested for construction services to put back the materials afterwards! Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890, and we will coordinate our mitigation, restoration, and construction services for you.

white bathtub with visible mold in bathroom from water damage in sacramento county near by, restoration companies near me edh

Water Damage and Mold in Bathroom in Sacramento Home

Bathrooms are the most common places for mold to form! With the condensation from showers and moisture, this Sacramento home had mold growth. Upon initial inspections that we provide for our customers, we noticed the bathroom had visible mold on the vinyl floor and fiberglass shower. We determined the vinyl floor needs to be removed, in addition to the affected drywall and fiberglass tub to access the damage insulation. For further inspections of your damaged residential property or commercial building, call SERVPRO of El Dorado Hills/Placerville, we are available 24/7 for you. 

messy home with clothes and boxes thrown around, vandalism home, break in house, biohazard near me

Biohazard: Break-in/Vandalism in Sacramento home

SERVPRO of El Dorado Hills/Placerville handles all types of damages, from water, to fire, and even biohazards! There are many categories for biohazards. We recently had a customer call us for vandalism, someone had broken into their home. The type of vandalism we see is malicious destruction of a residential property. From furniture to personal belongings being torn up and strewn about the home. If this has happened you, or someone else, refer them to SERVPRO of El Dorado Hills/Placerville. We are quick to respond to any type of disaster and will help you through this tough time. Call us today, we are available 24/7 at 916-933-3890.

wood framework of attic with black mold, attic mold in volcano, attic mold with pink insulation, attic mold near me

Attic Mold in Volcano, CA

SERVPRO of El Dorado Hills/Placerville handle mold remediation services. If you have a mold problem, don't hesitate to call us. A customer had attic mold in their Volcano, CA (Amador County). We perform initial inspections to determine the severity and the type of work that needs to be done to restore your home. Attic mold appears due to the accumulation of moisture from your warm home and the cold air outside your home. Remember to have proper ventilation to prevent attic mold. If you do spot attic mold, call a professional, SERVPRO of El Dorado Hills/Placerville, to handle it! 

male in white ppe suit cleaning black desk chair, covid cleaning near me, commercial building covid cleaning fair oaks, clean

COVID Cleaning in Fair Oaks

With the pandemic still among us, we all have to be cautious and safe. A customer called SERVPRO of El Dorado Hills/Placerville for a COVID Cleaning service, for their commercial building in Fair Oaks. It is crucial to hire a professional cleaning company. SERVPRO of El Dorado Hills/Placerville are coronavirus cleaning and biohazard experts. We are trained to provide cleanup services on both porous and nonporous surfaces, disinfecting, and usage of specialized products against pathogens similar to the coronavirus. We are here to keep you and your business safe, so give us a call to get an inspection and estimate for COVID cleaning. 

black piping under wooden cabinet, water pipe leak, pipe break near me, restoration services edh near by

Water Pipe Leak in Sloughhouse

Many of SERVPRO of El Dorado Hills/Placerville's mitigation and restoration services are for water loss jobs. We recently got a customer calling in regards to a water pipe leak in Sloughhouse, Sacramento County. No matter the distance, we are there for you. We had all our equipment ready to go, extracting water and drying the material. We were on-site as soon as possible to reduce the water damages and prevent mold growth from occurring. Call SERVPRO of El Dorado Hills/Placerville for water damage in your home.

plastic lining containment for water heater loss, square plastic and tube lining for  restoration containment near me

Containment for Water Loss

With every job loss, whether it is fire damage, water damage, mold remediation, or biohazard, SERVPRO of El Dorado Hills/Placerville uses containment. With the jobs we receive, SERVPRO of El Dorado Hills/Placerville, set up containment as part of our mitigation and restoration services. We provide containment for all types of losses, from fire damage, to mold remediation, and water damage restoration! We set up containment to prevent cross-contamination between spaces. Especially containment for a water loss, we prevent particles from being released into the air and prevent mold growth by containing off windows or open cavities and placing in air scrubbers. Containment is a necessary element of our work to keep you and our staff safe. Call SERVPRO of El Dorado Hills today for your mitigation and restoration needs!

plastic lining containment for mold, plastic lining containment for biohazard

Containment for Mold Damage and Biohazards

Here at SERVPRO of El Dorado Hills/Placerville, we provide many services: including fire damage restoration, water damage restoration, mold remediation, and biohazard cleanups. In certain instances, we set up containment to prevent the spread of the air particles to travel into other areas of your home, minimizing the health effects it could cause. Call us today if you have any type of damage in your home. We are prompt to respond, are available 24/7, so you will not have to worry! We can be reached at 916-933-3890.

Smoke damage near orangevale, smoke damage near folsom, smoke cleanup near el dorado hills, near shingle springs

Fire Damage in Attic causing Smoke Damage in Orangevale

A customer from Orangevale called SERVPRO of El Dorado Hills/Placerville after they had electrical fires in the attic. The hot embers traveled its way to the dryer vent and started a fire under the floor. There is fire damage and smoke damage throughout the house. Here at SERVPRO of El Dorado Hills/Placerville, we can provide our customers a 'pack out' of their belongings in their home while we provide mitigation and restoration services. If you need fire damage restoration, call us at 916-933-3890! 

sewage backup, toilet backup, water damage, repair near me, sewage cleanup nearby, near el dorado hills near pilot hill, bio

Sewage Backup in Sacramento Home

We received a call from a Sacramento resident who had a sewage backup in their bathroom, resulting in water damage on the bathroom tile floor, spilling into the hallway and carpet. Upon inspection, SERVPRO of El Dorado Hills/Placerville determined that the drain for the toilet had back flowed. We proceeded to remove the drywall and tile floor in the bathroom and hallway carpet. No matter how far the location is, we never turn down a job that is outside of our territory. SERVPRO of El Dorado Hills/Placerville is here to help you!

yellow ppe suit, gloves, respirator mask, bio near me, bio camino, bio in el dorado hills, blood bio, bio shingle springs

Biohazard Blood Cleanup in Cameron Park

No matter the type of biohazard call we receive, SERVPRO of El Dorado Hills/Placerville is ready to take on the job, with our personal protective equipment (PPE) gear. Each job is different, requiring different ppe gear. We wear full ppe suits to protect from bloodborne pathogens in the environment, along with gloves, shoe booties, and a respirator mask. The types of biohazard jobs we handle are: blood cleanup, death/suicide accidents, sewage backups, hoarding scenes, chemical spills, animal waste, meth lab and tear gas cleanups. Regardless of the type of biohazard, our team has specialized training and experience to resolve these circumstances and dispose of the contents properly. So call us for any biohazard cleanup needs.

water heater on white block with machine on ground against plastic lining water heater damage water damage in el dorado hills

Water Heater Causes Water Damage in Lincoln

A customer from Lincoln noticed their water heater in the garage had a pipe leak and further discovered mold growth alongside the wall where the water heater was located. The customer requested for both mitigation and reconstruction services from SERVPRO of El Dorado Hills/Placerville. When our team arrived at the job site where the loss happened and determined that the water heater will need to be removed, along with the box it sits on, and some of the ceiling. With every job, SERVPRO provides basic monitoring, removing affected material, and placing equipment for containment or cleaning. We provide all water damage, fire damage, mold remediation, biohazard cleanup and more services, so call us today!

black circle spots on ceiling, black mold, mold growth near me, mold remediation services nearby, near camino, near placer

Mold Remediation in Camino

A customer in Camino called us, SERVPRO of El Dorado Hills/Placerville to handle mold remediation services in their home. They noticed black mold growth in their garage ceiling after discovering a water stain ring on the garage walls. After performing a thorough inspection for the customer, we determined the leak came from an upstairs shower drain, and proceeded to remove the affected drywall, affected insulation, and cleaning all of the frame. We provide very thorough services for water damage, fire damage, mold damage, and biohazards. We are here to ensure that the disasters you experience to be "Like it never even happened."

fire place with a wooden cabinet to the left, and window to the right, debris, wood, insulation on the carpet

Fire Damage in Diamond Springs

A resident in our local area just experienced a fire damage in Diamond Springs. Upon arriving at the scene for the initial inspection, we informed the customer of the services we provide for fire damage work and set up a critical containment unit in the living room and loft area where the property was heavily damaged by the fire. There was evident smoke damage and soot damage throughout the home, as well as debris. From the initial call to your first inspection, SERVPRO of El Dorado Hills/Placerville is here for you. The local areas we serve include El Dorado, Cameron Park, Shingle Springs, Diamond Springs, Placerville, Pilot Hill, and Rescue.

Outdoor structure is a darker tan color from smoke than original tan color

Electrical Fire causing Smoke Damage in Home

A tenant had experienced a few electrical fires in the attic. The hot embers found its way into the dryer vent and started a fire under the floor, and reached to various parts of the house, leaving one room completely burnt. This type of fire damage in Granite Bay resulted in a pack out of the tenant's belongings to perform fire restoration services. Fire damage can be more dire with other factors to consider such as smoke damage, soot damage, and air quality in the home. It is best to call us to ensure a thorough mitigation process is done. We want to help you get your home back to its preloss condition!

Drying equipment placed in room and sewage damage on floor

Commercial Sewage Cleanup

This customer in Folsom experienced a sewage cleanup/water damage in their commercial building. We determined there was a sewage backup from a floor drain. There are three types of contaminated water: category 1 clean water, category 2 gray water, and category 3 black water. We take care of them all! Sewage backups should be considered an emergency and dealt with as quickly as possible. 

white circular bin next to a cabinet that is black from fire

Fire Damage in Sacramento County

A customer experienced a fire damage in Fair Oaks and reached out to us, SERVPRO of El Dorado Hills/Placerville. This was the aftermath of the fire damage. Customer turned on the gas to a kitchen stove and when it lit, the flame burst. There is evident damage to the kitchen cabinets, flooring, and soot damage on different surfaces of the kitchen. There is a heavy smell of smoke throughout the home. Call us for your fire restoration needs!

plastic bag covering brown cabinets, demolition of the cabinets, only wood structure remaining

Water Damage in Sacramento

This customer noticed a major water leak in their kitchen area and reached out to SERVPRO of El Dorado Hills/Placerville immediately. There was damage on the drywall around the sink and affected cabinets. We proceeded to set critical containment in the kitchen, covering it in plastic and followed with removing the cabinetry. With water damage comes mold. We assessed the situation and determined that we needed a mold clearance test for the property. Customer was understanding of the situation for us to proceed with our work. At SERVPRO of El Dorado Hills/Placerville, we strive to do the best we can for you!

charred wood structure, wired fencing, and debris on open land

Fire Damage in Shingle Springs

This customer experienced a wildfire in Shingle Springs around their property. Upon arriving at the home, there was evident smoke damage and soot damage to the exterior and interior. We recommended a light cleaning of the structure along with deodorizations as well as the insulation in the attic and crawlspace be removed and replaced. Here at SERVPRO of El Dorado Hills/Placerville, we aim to return your property to its preloss state, and make sure any evident of damage is no longer present! Call us today for any fire damages!

kitchen area filled with clutter from plates, empty containers, boxes. Clothes piled on chair

Biohazard in El Dorado

A tenant in an El Dorado property was a hoarding scene. Each room was a biohazard with bodily fluids and tissue, empty containers and boxes, and trash all over the floor. We got a call to provide cleanup and recovery services. SERVPRO of El Dorado Hills/Placerville is trained to safely remove biohazards and dispose of them properly. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances!

hole in ceiling where light fixture is located, blue tape on the wall in several places

Water Damage in Coloma

This customer in Coloma discovered that a rat had bitten through a pex pipe in the kitchen ceiling, which caused it to flood the ceiling and the lights attached. The blue tape indicates moisture in the ceiling. Water dripping from a ceiling light fixture can be extremely dangerous and deserves immediate attention, so the customer reached out to us for the job. If you notice a problem and need water damage mitigation and restoration, SERVPRO of El Dorado Hills/Placerville will provide trustworthy and effective water damage restoration services for you!

a male wearing a white personal protective equipment from head to toe with a heavy duty mask, gloves, and boots

Biohazard in Shingle Springs

One of our technician is wearing personal protective equipment to handle a biohazard in Shingle Springs. Our team wears these suits to reduce the exposure to biohazards and other hazardous materials that could cause illnesses or injuries. Should you ever need SERVPRO of El Dorado Hills/Placerville for a biohazard emergency, know that we handle sewage backups, crime scene residues, suicide/death accidents, homicide cleanups, blood cleanup, accident cleanup, hoarding scenes, animal waste/remains, chemical spills, tear gas cleanup, and meth lab cleanup.

garage burned with black cabinets, debris, white ash, and open wall, wood frame structure seen.

Fire Damage in El Dorado Hills

This customer had a house/garage fire damage in El Dorado Hills in the late evening. We were on-site within 45 minute of the call, even before the fire department had left! The main home had light soot upstairs and moderate soot downstairs; however, there was a strong odor throughout the home. We were able to help the homeowner in their time of need. SERVPRO of El Dorado Hills/Placerville is prompt to respond, if you are ever in need of our services, from fire damage, water damage, to mold remediation! We are here for you!

bedroom and bathroom with brown mold growth on white walls and tile flooring

Mold Damage in Placerville

Are you experiencing mold growth? If not taken care of immediately, it can grow significantly and spread, leaving a property heavily damaged. A customer noticed a significant amount of mold damage in their Placerville home, covering the walls and heavily damaging the subfloor. Due to the critical condition of leaving mold damage unattended, we had to remove the floor, drywall, and insulation. Know that no disaster can stop us!

carpet removal in progress with yellow, brown rings stains underneath

Odor Control in Cameron Park

A customer recently purchased a home, but there was a pungent odor throughout the home. The customer needed odor control work done in their Cameron Park home. SERVPRO of El Dorado Hills/Placerville took the initiative to deodorize the house to remove the odor due to cat urine in the carpet and carpet pad.

attic wood structure with white insulation and copper pipes

Pinhole Leak - Water Damage in Folsom

For months, we have received numerous calls from Folsom residents who have been experiencing pipe leaks or water damage in their homes. We determined a vast number of those calls have been from pinhole-sized leaks in the copper pipes in the Folsom area. If you find that pinhole leaks are present in your home, turn off your water supply immediately to reduce the water damage and give us a call.

pink walls with soot and debris, charred portrait on the right near doorway

Fire Damage in Pollock Pines

A customer recently experienced a fire damage in Pollock Pines. Her house had burned down, and each room had debris, soot damage covering the walls, and smoke damage throughout the home. She trusted SERVPRO of El Dorado Hills/Placerville to handle the job and return it to its preloss state!

water staining on ceiling drywall

Water Damage in El Dorado Hills Attic

In El Dorado Hills, if your home has water damage, your trusted resource is SERVPRO of El Dorado Hills/Placerville. The tenants residing in this home contacted their property management company because they had water damage in the attic that was coming through the ceiling. When SERVPRO of El Dorado Hills/Placerville arrived on site, we found that part of the ceiling had come down due to the flooding. Notice the water staining on the drywall from the leaking pipe.

Water leak on stucco exterior

Unknown Leak in Your Home?

This customer in El Dorado Hills had just bought her home when she noticed water coming from an unknown source and discoloring her stucco. She contacted ServiceMaster, but was dissatisfied with their assessment, so SERVPRO of El Dorado Hills/Placerville was requested to perform an inspection. We discovered a condensation line leak in between the first and second story of her home. She trusted SERVPRO of El Dorado Hills/Placerville to treat her right!

Damaged laminate flooring in a pantry

Flooded home?

This customer in Cameron Park had a toilet supply line that broke mid-morning. The water was running until they got home at 5 o’clock in the afternoon. Hundreds of gallons of water had flooded the house, both upstairs and downstairs. They called SERVPRO of El Dorado Hills/Placerville. We were at the home extracting water in less than an hour.

Mold damage in a rental home

We were contacted by a property management company that had recently acquired a property with a mold problem. Unfortunately, this property had a major mold cover-up in its history. We worked with the property manager to perform a major restoration on the property and get it back to a habitable state.

Fire damage to a classic car in Citrus Heights

This customer in Citrus Heights had a classic car that caught fire in their outdoor shed. Unfortunately, all of the contents in the shed were charred beyond cleaning, including the car. We assisted the customer with removing and inventorying all of their items, and then we cleaned the structure around it.

Attic Leak in Pollock Pines

This customer in Pollock Pines had a pipe break in their attic overnight. The volume of water caused the ceiling to fall in their child’s playroom! There was insulation all over the contents in the room. We recommended a course of action and received approval from their insurance company. Very happy customers!

Fridge Leak in El Dorado Hills

These customers were moving into their new home and they discovered that their new fridge had leaked all over the house! Because of the construction of their Kitchen, we needed to remove a layer of flooring that went underneath all of the cabinets. We were able to save the countertops that the customers LOVED, by bracing them in place.

Vacation Home Flooding

Vacation homes are wonderful places to get away from the hustle and bustle of your everyday life. That is, until something catastrophic happens when you're not there to fix it! This home in Copperopolis had a sink supply line that burst. No one knows when it happened, but the neighbors noticed water flowing out of the house one day and shut off the water. Luckily, this home has insurance!

Is your sink running?

Sometimes we can be forgetful and leave the sink on, the oven on, or the garage door open! In this case, an elderly client turned on her sink and forgot about it. Her daughter called us as soon as she realized, but it had been several hours. The whole apartment was flooded, as well as the one below it and the one next to it. We arrived on site around 2:00am on a Saturday to extract the water and place equipment. The apartments were dry by the following Tuesday and the tenants were able to move back in!

Roof leak in Folsom

A customer in Folsom was referred to us by her insurance company. She had a roof leak and was concerned about the damage to her stairwell. We were able to dry the materials in place without needing to remove anything. We were also able to keep the cost below her deductible so that she didn't need to go through the costly process of an insurance claim!

Commercial Building Floods

  • "Duration: It is important to know if flood waters are expected to recede quickly or may be trapped due to the slope of the land. The longer a facility is exposed to flood waters, the greater potential for flood-proofing failures due to a breach in the protection.
  • Depth: Flood waters greater than 3 feet create hydrostatic pressure on walls that can cause cracks in masonry and greatly increase the potential of collapse to unreinforced masonry. When estimating the potential depth of flood waters, it is always best to include a safety factor to account for inaccuracies in the estimate.
  • Water Condition: Many times flood waters are dirty, brackish or contaminated with biological and chemical materials including waste water, sewage, pesticides, industrial waste, toxic and non-toxic chemicals, or oils."

When it rains, it pours!

"What to do before and during a severe storm:

  • If you live on or at the foot of a hillside, place sandbags around the perimeter of your home.
  • Place rolled up towels along the inside of exterior doors to prevent water from getting in.
  • Move valuables and items up from lower levels and away from doors and windows.
  • Find a copy of your insurance policy.  Check the wording on water damage and the amount of your deductible."

What to do after the storm:


Santa Rosa Fires

SERVPRO of El Dorado Hills/Placerville, along with many other amazing SERVPRO franchises, was thanked and recognized for participating in the restoration of Santa Rosa and surrounding areas after the traumatic fires that occurred in 2017.

With hard work and dedication, our production staff worked day and night to help families that really needed it.

We are proud of ourselves and the brave franchises that took the time to travel to this horrific event.

Water Pipe Leak Due to RATS!

Here is the piece of material that caused water damage to an entire hallway, 1/3 of a kitchen, and a laundry room.

Be sure to call your trusted and local pest control company if you think you may have a rodent problem. Best to call the experts in pest control before you need to call the water damage experts!

SERVPRO of El Dorado Hills/Placerville is branching out!

Our specific franchise was asked to become the preferred vendor for Amador, Calaveras and Sonora Counties! We are honored to take this on, and we look forward to expanding our horizons as they come up!

We will services small cities such as Jackson, Plymouth, Fiddletown, Amador City, Long Barn, West Point, Glencoe, Carbondale, Buena Vista, San Andreas, Murphys, Copperopolis, Drytown, Ione, Sutter Creek, Pine Grove, Arnold, Angels Camp, Groveland and much, much more!

Fire Damage in El Dorado County

This fire occurred in a small apartment not far from Main Street in Placerville. Sometimes, we walk through the estimate process with the homeowner or property manager, and come across sensitive materials such as this precious teddy bear.

SERVPRO of El Dorado Hills/Placerville will work hard and do our best to restore all precious and sensitive items. We have experts within this industry to really make sure your materials and belongings are taken care of!

Water Damage in Cameron Park

The fridge water supply line in this home burst while the homeowner was out of town. Within a few hours, the water made it's way into the entry way of the home, causing the discoloration of the beautiful hard wood flooring. SERVPRO of El Dorado Hills/Placerville would be happy to help you and your home if there is ever a need.

Regas Group Contest!

This summer, Regas Group came to our office with one of their awesome contests going on between all of the different restoration teams around El Dorado and Sacramento areas! Here is the creation our SERVPRO of El Dorado Hills/Placerville office came up with - what do you think!?

Regas Group is great at what they do. We go to them with all of our environmental testing needs, and they are prompt to respond! If you're ever in need of their services, please feel free to reach out to us, and we can give you the information you'll need.

Water Damage in El Dorado Hills

This past winter, the rain just didn't seem to stop. SERVPRO of El Dorado Hills/Placerville was called out almost everyday on jobs having to do with roof leaks/window leaks.

If you ever experience this kind of problem within your own home or place of business, we suggest you have a professional come out right away to tarp the leaking roof or window. Having a professional do this part of the job is critical because leaks are hard to detect and shingles/tiles can be broken easily if not properly trained to walk on a roof.

SERVPRO of El Dorado Hills/Placerville can suggest a roofer if you're ever in need.. We're just a phone call away!

Isaac in the Crawl Space

Here we have our lead technician doing whatever it takes to get the job done in Carmichael. In this photo, you can see Isaac crawling through the crawl space of a home that had multiple roof leaks causing the whole house to flood. The insulation beneath the house was saturated with contaminated water, so we wanted to make sure we completed the job to the best of our abilities. SERVPRO of El Dorado Hills/Placerville really makes it "Like it never even happened."

Moisture Meters

Here is one of our handy-dandy moisture meters! We use this on most, if not all, of our water and mold restoration jobs. The faster the meter "beeps", the more saturated the material is. If there is no "beep" at all, below the surface is not wet. This is how we determine how much material needs to be taken out of the affected structure, and figure out how deep the issue at hand really goes.

Mold in Rescue

Did you know mold can start to grow within a 72 hour period? In fact, our SERVPRO team has seen it happen within 17 hours. The picture you see here is a vacation home located in Rescue, California and was left unoccupied for about 6 weeks. In between that time, the toilet supply line broke, and water was flooding their entire bathroom. 

We have the tools and equipment needed for a job like this. Simply wiping the walls with bleach will NOT do the trick! Leave the mess to SERVPRO of El Dorado Hills/Placerville - we'll make it "Like it never even happened." 

Fire Prevention!

It's the beginning of Summer! SERVPRO of El Dorado Hills/Placerville would like to send out a friendly fire prevention reminder:

- When attending a public fireworks display, leave the lighting of fire works up to the professionals, and watch from a safe distance.

- Build camp fires at least 15 feet away from any tents, trees, or any other materials that may burn easily.

- Keep a 3 foot "safe zone" around all grills and smokers.

- Always wear short sleeves when grilling to avoid burns.

Thank you, and enjoy your Summer!!!

Our Team Is Growing Here In El Dorado Hills!

SERVPRO of El Dorado Hills/Placerville has brought on two new team members this year! We are happy to have James and Sabrina as a part of our family/team.

You can reach our SERVPRO office 24/7/365. We are just a phone call away and are professionals at making it "like it never even happened"!

2017 El Dorado County Fair Sponsorship

The El Dorado County Fair is held at the Placerville Fair Grounds every June. This year, SERVPRO of El Dorado Hills/Placerville is a proud sponsor and has a banner hanging inside of the Blue Gate entrance!

We are thrilled to be apart of one of the biggest El Dorado County events of the year! We plan on being involved every year to come so look for our bright green and orange sign!

Evening at TopGolf Roseville

Doug and Bill from SERVPRO of El Dorado Hills/Placerville spent the evening in Roseville with Jeremy, Shaun and Nima from State Farm Insurance at TopGolf Roseville! They had a blast; if you haven't been out to TopGolf yet, put that on your to do list for the week!

If you or anyone you know is in need of insurance, we can refer you to some excellent agents we've worked with over the past couple of years.  

Water Damage in Downtown Placerville

On a rainy Friday morning, SERVPRO received an emergency phone call from a medical office in Downtown Placerville. When the medical professionals came in that morning, there was standing water in their main lobby.

SERVPRO of El Dorado Hills/Placerville was able to be on scene within an hour and a half, and started extracting water right away. The main concern for this medical office was being closed for an extended period of time, so we worked with them over the weekend, and had them back up and running by Monday.

We love to help our local businesses when they're in need. If you or anyone you know is in need of our emergency restoration services, we are just a phone call away!

Placerville Winter Flooding

This winter in Downtown Placerville, our SERVPRO team received phone call after phone call regarding a flood on Main Street.

The storm drains in the street and the creek running parallel to the buildings couldn't hold all the rain water from the night previous, and caused a flooded nightmare for all the shop owners that morning.

Our team arrived on scene prepared with drying equipment, extracting tools, etc. Dozens of buildings were damaged, but have now been repaired back to normal condition. It’s days like this that we can make a huge impact on our community in a helpful way. Please call SERVPRO of El Dorado Hills/Placerville for any of your restoration needs. Our team is available 24/7/365 and is just one phone call away!

Mold in Placerville

Here we have a commercial kitchen that had been severely affected by mold. During the occupants’ move out, mold was discovered growing behind the metal paneling. Right away they knew who to call, and we were there within hours to walk through an estimate with the property manager and get things rolling. In this case, for instance, the wall had been affected for so long it was past repair and needed to be replaced. Thankfully, SERVPRO of El Dorado Hills/Placerville could clean this kitchen and remove the drywall to get it back in running order for the new tenants moving in.

Water Damage in El Dorado Hills

This commercial building was affected by the major storms we've experienced this winter season. The roof leak made its way into the main part of the building where the ceiling started to feel squishy to the touch. Fortunately, the customer called SERVPRO of El Dorado Hills/Placerville and we arrived on scene before the water damage became a mold issue.

Mold in El Dorado Hills

This commercial building had been abandoned for quite some time, and unfortunately, has experienced excessive roof leaks throughout the entire building. When dealing with copious amounts of mold, you can count on SERVPRO of El Dorado Hills/Placerville to be your #1 mitigation team. Our professionally trained technicians are at your service 24/7 for your restoration needs. Call us today if you're experiencing an abundance of mold in your commercial building; we can clean things up for you in no time!

Fire in Placerville

This was a studio fire in Placerville. All vertical and horizontal surfaces were covered in a VERY heavy soot. Fortunately, SERVPRO of El Dorado Hills/Placerville is equipped with professional cleaning products to bring the walls back to their original white color - take a look at this door for instance; with a little elbow grease, we were able to restore it back to it's bright white color.

Kitchen leak in El Dorado Hills

This customer had a toilet leak in her Guest Bathroom back in November. Unfortunately, the water went into her kitchen as well. The water got trapped behind the cabinets creating a moldy mess! She found all of this out as she was trying to sell her house.

Winter Storms in El Dorado County

Winter storms are upon us! Make sure that your family is safe and prepared by keeping an emergency kit handy. Call our office 24/7 for any emergency services you may need with regard to water damage or fire damage.

Granite Bay Mold

This home in Granite Bay had some affected exterior stucco. Suffering from a long term leak outside, we had to remove some materials to access the damaged areas. This customer was referred by his insurance agent and the agent was happy that we had taken such good care of him.

Sacramento Mold

While working at an apartment complex in Sacramento for a completely different issue, we discovered some mold that they had no idea about. They were amazed that we had found it and pointed it out. We will be returning to complete the work for them after the first of the new year.

Auto Shop Fire

Whether you are in Cameron Park, El Dorado Hills, Pollock Pines, Rescue, Sacramento, Placerville. or anywhere in between, we are your most important phone call. Call our office today  if you need help with your fire damaged home or business.

Fire Damage

Christmas trees cause a lot of damage every year. Don't be another statistic. Contact our office at (916) 933-3890 to see what your next steps are. We know that fires can be scary, but we are "here to help".

Bathtub flooding

This customer in El Dorado Hills came home from a 12 hour shift to find that her bathtub had been running all day. Both levels of her home were flooded. She was incredibly happy that we were able to save her built-in cabinets.

Water Damage in El Dorado Hills

This customer in El Dorado Hills had her 5000 square foot home completely flood. Notice the curtains in the picture. The discoloration at the bottom is the water that they had absorbed. There was several inches of standing water all over the floor.

Out and About in Diamond Springs, CA

Our technicians get dirty, but they always have a good time. Would you believe that our owner gets down and dirty too?! This home in Diamond Springs had a septic backup that caused a strong odor throughout the house. She also had Asbestos-containing materials under the flooring. Because of our close relationship with other businesses, we were able to work with her adjuster, an environmental testing agency, and an abatement agency to get her back to normal as soon as possible.


Look at our great crew, working hard to bring you the best service! This was taken in June 2015, and I can't believe how much we have grown! We have doubled our production staff and re-structured the office to give you the best customer service possible. We are equipped to handle any of your fire damage, water damage, mold damage, or bio-hazard and crime scene damage in El Dorado County. We serve all cities from El Dorado Hills to Placerville and anywhere in between. Thank you for trusting SERVPRO of El Dorado Hills/Placerville.

All Suited Up

Our boys are at it again! Sometimes weekends mean hard work. Good job, guys! Devin and Doug worked hard through the weekend to serve our customer. She had a rat problem under her home and the odor made it almost unbearable to live in her house. This house, located in Somerset, had a large crawlspace with a rat infestation. Not only did we clean it up, we worked with the pest control company so that the rodents wouldn't come back!

Fire Lines

Driving in the Butte Fire area is humbling. In this particular area, it burned right up to the side of the road. The smoky odor of the air was nearly unbearable. All of the first responders are amazing people and they have our support and respect! We were so proud to be out working alongside Cal Fire, PG&E, and the police officers. Everyone was working to get people back into their homes. There is nothing better than helping others!

Smoky Mountains

The Butte Fire was devastating to many, many people. We are out helping homeowners recover from the disaster. Hint: that's not fog in between those peaks! Many people were still evacuated when we started our work.

Mold in Pollock Pines, CA

Not all mold looks the same! It has many shapes, sizes, colors, and locations. Call us if you need someone to take a look. We are happy to provide you with professional recommendations for remediation or testing, if either are necessary.

Patio Power Washing in El Dorado Hills, CA

This customer had a sewer backup. The sewage spilled out of the house and onto the concrete patio by the pool. We washed the area and then applied an anti-microbial spray. We used a plant-based (and therefore plant safe) disinfectant because of the landscaping in the area.

Rain Flooding

This photo was taken after the recent rains. A parking lot drain malfunctioned and flooded an office building. We were there to clean it up! We are available to provide professional cleanup to our commercial and residential clients. Our staff is trained to handle water or fire damage of any size.

Refrigerator Leak in the Foothills

We responded to a complaint about a musty smell and a leaky refrigerator. This was the damage we saw when we arrived. We knew there was a bigger situation under the floor. When we pulled up the floor, there was mold everywhere!

Mold in Placerville

Mold can be a problem! Even if clean water sits for over 72 hours, it can foster bacteria growth. Take action now and call our office. We have an excellent mold clearance rate and are honored to work with you to achieve a mold free home!

Moldy Bathroom

Oh no! You discover a leak behind a bathroom cabinet and you don't know how long it has been going on. This picture was taken in a bathroom in Placerville. The owner discovered a leak and called us. When we removed the bathroom cabinet, this is what we found. We are proud to say that after our cleaning and remediation, an independent company performed mold clearance testing and we had returned the area to sanitary! Call our office if you see something like this, we will make it "Like it never even happened."

Be Prepared for Mold

We welcomed Kyle to his new position with a mold remediation in Placerville! All of our employees are fully outfitted with full personal protective equipment to protect themselves in these situations. Safety is important to us!

Blaze the SERVPRO dog!

Blaze came out of the Butte Fire as a 7 week-old puppy, to make his home with us at SERVPRO of El Dorado Hills. Sometimes we can make a difference in a life, and we jump at the chance! We see a lot of fire and water damage and destruction in our line of work, so we needed a mascot to cheer us up!

Crawlspaces aren't fun and games

Our guys got dirty...again! Rolling around in crawlspaces isn't very fun, but they went out on a weekend to pull it off. Our company will go above and beyond for you.

We take pride in a clean house!

This house had suffered many years of cigarette smoke and we made it like it never even happened! We cleaned all of the surfaces in the house (walls, ceiling, floor) and the ducts.

Having fun!

Just because we strive to be the best water and fire damage restoration firm in El Dorado County doesn't mean we can't have fun while we are at it! During recent renovations to our office in El Dorado Hills, we decided that it was going to be a good time. We are creating a conference room in our office to be able to provide more CE classes and training seminars for our local insurance agents and adjusters.

Trauma Scene Cleanup

SERVPRO of El Dorado Hills/Placerville offers biohazard cleanup of crime scenes, death scenes, and trauma scenes for El Dorado County. From El Dorado Hills through Placerville, including Pilot Hill, Camino, Rescue, El Dorado, Shingle Springs, and Cameron Park, we can offer you trained and compassionate staff. Every situation is different and in this situation, we were called to clean up a trauma scene that occurred outside of a home in South Sacramento. We wanted to make sure that privacy was maintained from the media and the neighbors, so we erected containment on the sidewalk while services were being performed.

Fire in Pollock Pines

This photo was taken from a recent house fire in Pollock Pines. The most important part is that the homeowners were fine and we were able to get them back in their house quickly. If you look at the walls, you won't think anything is wrong, but the home had a very strong odor. We tested all surfaces for soot residue. We cleaned every surface and deodorized the house. The homeowners were so pleased at what we were able to do.

Rat Infestation in Pollock Pines

This photo was taken after we cleaned an attic in Pollock Pines. This home had a rodent infestation and all of the insulation in the attic was soaked with feces, urine, and carcasses and was causing the rest of the home to smell. We removed the insulation, cleaned everything with a bio-cide and performed a duct cleaning for the owner. At the completion of the job, the customer was completely happy and overjoyed with the work performed.

Commercial Cleaning

SERVPRO of El Dorado Hills/Placerville is proud to offer our customers a team of trained technicians for commercial cleaning. We know that commercial structures are constructed differently than residential structures and that calls for specialized cleaning. Call us today to schedule an estimate or cleaning of your business.

Flooded Home in Sacramento

We work hard on a local level to cultivate relationships with insurance agents, adjusters, and property managers. This loss was at a rental property where the owners acutally lived in Texas. We work with this particular insurance company a lot and they like to refer us to their customers because they know we will take great care of them. What initially seemed like a moderately sized water loss turned into a whole home mold loss.

Fireplace Fire in El Dorado Hills

This customer had a fire one cool night and got more than he bargained for. Unfortunately, his fireplace had been installed wrong and it caught the home on fire. There was soot and ash everywhere. SERVPRO of El Dorado Hills/Placerville received the emergency notice and we responded within one hour. We covered the inside and outside of the fireplace to protect the home from the outside elements. We cleaned the whole structure and were able to save the beautiful wood floor and all of the artwork in the home. The customers were overjoyed at what we accomplished.

Cameron Park

We often run into situations where homeowners try to take care of their mold, water, or fire damage themselves. The insurance claims process can be confusing and difficult, but we can help navigate it for you. We have national contracts with many different insurance companies and local contracts with several more. We are used to working with insurance companies and can help you with your process.

If a pipe breaks in your home, your toilet supply line floods, or you home catches fire, call SERVPRO of El Dorado Hills/Placerville. We can assist you with any disaster from mold to water, from fire to crime scene and trauma. Our technicians receive the most up-to-date training and state-of-the-art equipment to have them better assist you with your damage. We want to make it like it never even happened.

Commercial Services

SERVPRO of El Dorado Hills/Placerville is the leading restoration service provider in the industry. SERVPRO has over 1800 franchises in all 50 states, allowing us to be faster to any disaster.

SERVPRO of El Dorado Hills/Placerville has the staff, equipment, and experience to handle any disaster, large or small. We are equipped to respond at any hour to minimize the damage and loss of business. Our goal is to provide your company with the best service and get you back in business as soon as possible.

Storms in El Dorado County

SERVPRO of El Dorado Hills/Placerville is your leading restoration vendor in El Dorado County for any weather-related, fire-related, water-related, or mold-related emergencies. We have teams of experienced, knowledgeable technicians that are available 24-7 to respond to any emergency. We also have contracts with local employment agencies for additional labor as needed. Call us. We are here to help.

Commercial Water and Fire Restoration

SERVPRO of El Dorado Hills/Placerville is available 24 hours a day, 7 days a week to assist your business during a disaster or event. Contact us today to schedule your Emergency Ready Profile which will illustrate important shut-offs and locations for your employees. These reports are completely free and are very beneficial to have. We recently responded to a loss at an apartment complex that we had done an ERP for and she stated that the information was "absolutely invaluable".

Building Flooding Cameron Park

This photo was taken when we responded to a building flood. The room was under several inches of water. The building owner contacted us quickly and we were able to extract all of the water and sediment from the rooms. This wasn't just a small loss! It flooded three commercial units, totaling 19 affected rooms. SERVPRO of El Dorado Hills/Placerville responded within one hour and we were able to get the tenants back in business within 3 days. Call us for any weather-related events! We know how to help you navigate the process. SERVPRO of El Dorado Hills/Placerville is the preferred vendor for most insurance companies for fire damage, water damage, and mold restoration.

Wildfires in Amador County

Last year, the Butte Fire wreaked havoc on our communities. This year, we are in peak wildfire season, and the lines are creeping closer every day. If your home has been affected by soot and smoke, SERVPRO of El Dorado Hills/Placerville is ready to help you and your family get back into your home. Widfires don't always burn down structures. Sometimes, the homes are intact, but the smell is hard to get out. Call us today to help you with restoring your home. We have patented products, equipment, and methods that will make it like it never even happened. Let us know how we can help.

Commercial Flooding

SERVPRO of El Dorado Hills/Placerville is pleased to offer commercial restoration services to our community. Not only do we have a trained team in place that can handle any emergency, we also have equipment ready to handle anything from the biggest fire to the smallest flood.

Commercial Restoration

Has your building experienced a fire or flood? Sometimes it's a grease fire, but sometimes it's a fire sprinkler that bursts above the ceiling. We know that disasters and emergencies happen. SERVPRO of El Dorado Hills/Placerville is here to help. Our talented team serves El Dorado County including El Dorado, Cameron Park, El Dorado Hills, Pollock Pines, Camino, Rescue, Pilot Hill, Cool, Placerville, and Shingle Springs.

Pipe Burst Pollock Pines

Temperatures are changing now that it is fall and with that comes freezing pipes. SERVPRO of El Dorado Hills/Placerville services all of El Dorado County including Camino, Pollock Pines, Diamond Springs, Placerville, Cameron Park, Shingle Springs, El Dorado, Cool, Pilot Hill, Rescue, and El Dorado Hills. We also service the surrounding areas including Woodland, Stockton, Rancho Cordova, Sacramento, and Folsom. This photo depicts a recent freeze in Pollock Pines where the homeowners were out of the home.