Recent Posts

Your deep fryer caught the house on fire?!

2/6/2020 (Permalink)

charred range and microwave This customer in Sacramento was making chicken wings when the oil caught fire, which caused the microwave and range to burn as well.

Fire damage to your home or business is one of the most traumatic events that a person can go through in their lifetime. Your daily life is disrupted! SERVPRO of El Dorado Hills/Placerville is the company you can trust to treat your home and property and restore your life to the way it was. Fires are all unique, depending on the types of materials that burned. Plastics result in a dark, oily soot which is easily smeared. Protein fires result in a pale white soot that has a very strong odor, like burnt hair. Other materials such as wood and paper result in a grey soot that is very easy to clean. No matter what situation you find yourself in, SERVPRO of El Dorado Hills/Placerville has the experience necessary to guide you every step of the way. If you have smoke or fire damage in your home, call our office today!

My home is flooded, now what?

2/5/2020 (Permalink)

A crawlspace with standing water This customer owns a property in Sutter Creek. His tenants discovered standing sewage in the crawlspace under the home.

Water damage restoration is a unique industry. SERVPRO of El Dorado Hills/Placerville has many years of experience in restoration, and a well-known reputation for being a great company to work with. Our company motto is, “Make Happy Customers.” Having a flooded home due to a toilet, sink, or washing machine is not a pleasurable experience. SERVPRO of El Dorado Hills/Placerville is here for you any time o-f day or night. If you wake up at 4:30 in the morning and find your kitchen flooded, call our office at 916-933-3890. You will be connected with an experienced, compassionate office member who will answer all your questions and help you get the ball rolling. A technician will be on site at your location within a maximum of 4 hours. Over the last 12 months, our franchise average was 1 hour and 10 minutes from the time we received the call and the time we were on site. At SERVPRO of El Dorado Hills, customer service is important. We understand what it is like to have a flooded home, a leaky toilet, a broken pipe, or a toilet backup. SERVPRO is always Here to Help.

Trauma Remediation

2/5/2020 (Permalink)

Most people know the SERVPRO brand as the leading water damage, fire damage, and mold remediation experts. Did you know that SERVPRO of El Dorado Hills/Placerville also offers bio-hazard, crime scene, and trauma remediation services? SERVPRO of El Dorado Hills is a registered Trauma Waste Practitioner with the State of California and is certified by the IICRC to handle blood and human waste cleanup. This is a unique service we provide to the residents of El Dorado, Sacramento, and Amador Counties. SERVPRO of El Dorado Hills/Placerville has the knowledge and experience to handle any issue. Trust us, we have seen it all. If you have questions, please give our office a call at 916-933-3890 and we will happily go over our protocols and your options. Losing a loved one is never easy, but SERVPRO of El Dorado Hills is Here to Help.

El Dorado Hills Residents: Follow These Mold Safety Tips If You Suspect Mold

1/22/2020 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of El Dorado Hills/Placerville for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of El Dorado Hills/Placerville specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today –916-933-3890

Don't let fire or water ruin your holidays!

12/27/2019 (Permalink)

Hole in ceiling drywall This customer in El Dorado Hills had a broken pipe in their attic that caused the ceiling to come crashing down on Christmas Day!

The holidays are filled with family, fun, and great food. The holidays can also be filled with home-related disasters. Family comes to town and clogs the toilet, or leaves the sink on, or accidently turns the stove burner on. Disasters can happen any time, and that’s why SERVPRO of El Dorado Hills/Placerville is here! SERVPRO of El Dorado Hills/Placerville is here to help at any time of day or night. With technicians on call 24/7/365, we are poised and ready to aid you in your time of need. From smoke damage and fire damage to flooding and broken pipes, SERVPRO of El Dorado Hills/Placerville has the knowledge and staff to handle any size emergency. We know how stressful the holidays can be, so let us deal with your flooded home, your smoke damaged furniture, and your sewage contaminated floor. The holidays are about spending time with your family and friends, so let SERVPRO of El Dorado Hills/Placerville be there for you this holiday season. Call our office any time to be connected to a compassionate and knowledgeable staff member who will hold your hand and walk you through your water damage or fire damage. Let our family take care of yours.

SERVPRO of El Dorado Hills/Placerville cares about your home

10/23/2019 (Permalink)

Mold growth behind a baseboard This customer in Jackson noticed a strong smell in her Living Room when she got back from vacation. She opened up the wall and found mold growth.

What can SERVPRO of El Dorado Hills/Placerville offer your family that ServiceMaster or Clean Rite Build Rite cannot? Well, SERVPRO of El Dorado Hills/Placerville has dedicated team members on stand-by ready to assist you from the moment of your call. Customers choose SERVPRO of El Dorado Hills/Placerville because of our renowned reputation in the industry and because of our strong local reviews. We will treat you and your family with the utmost respect, while also being your advocate with your insurance company. Our staff is trained to utilize the most up-to-date software and equipment to thoroughly and accurately inspect and restore your structure. SERVPRO of El Dorado Hills/Placerville is a family-owned business with a strong brand with an even stronger reputation that backs us up. SERVPRO invests in state-of-the-art software to detect unseen moisture, bound water, and other associated damages. Call SERVPRO of El Dorado Hills/Placerville, because no one else can make it "Like it never even happened."

Flooded Basement

10/22/2019 (Permalink)

Ceiling drywall and insulation has fallen down This school in Folsom had a water tank explode above the ceiling in their Kitchen. It flooded the gymnasium and all of the classrooms.

Water damage can happen at any time. Your basement floods because of a toilet leak. Your septic tank backs up into your tub and toilet and floods the bathroom. SERVPRO of El Dorado Hills/Placerville understands your water loss. Our team of dedicated technicians will assess the damage to your home or business and walk you through the loss process. In El Dorado County, SERVPRO of El Dorado Hills/Placerville is your trusted resource for any type of flood, leak, or break. Call our office today at 916-933-3890 to be connected with an experienced staff member. That staff member will ask you pertinent questions regarding your home and the source of the water. Technicians will be out to your home within 4 hours. We will get the water extracted, equipment placed, and be in contact with your insurance company before the end of the day.

Broken Fire Sprinkler in Placerville

10/22/2019 (Permalink)

Drying equipment placed in a flooded room This medical facility had a refrigerator leak in their break room. It affected multiple rooms.

Having a flooded office building or a broken pipe in a hospital can impact your business for weeks. SERVPRO of El Dorado Hills/Placerville has the staff and experience to handle any size water damage. We have handled small, one-room water losses to multi-story apartment buildings, multi-story office buildings, and hospitals/surgical centers. Fire sprinklers get damaged and flood office buildings. Water heaters break and flood hospitals. Toilet supply lines break or crack and flood three stories of apartments. SERVPRO of El Dorado Hills/Placerville is also routinely called for second opinions after other restoration companies have been out. Because of our reputation in the community, customers trust our judgment and opinion and they know that we will always be honest and up front about damages or lack thereof. SERVPRO of El Dorado Hills/Placerville has the knowledge, experience, and staff to restore your building to preloss condition and we always price fairly and accordingly.

Commercial Fire Restoration

10/22/2019 (Permalink)

Toilet with water damage behind it This winery had a VIP cottage that flooded. It was reserved for the next weekend and they needed it dried out ASAP!

Commercial buildings are unique when it comes to water damage restoration, fire damage restoration, or mold mitigation. Because of rules and regulations in California, all commercial buildings are subject to asbestos testing before any demolition or aggressive drying or cleaning can be done. SERVPRO of El Dorado Hills/Placerville has relationships with many companies locally and we can assist you with navigating the red tape. Our staff is trained to help you in any situation, whether you are filing an insurance claim or paying out of pocket. SERVPRO of El Dorado Hills/Placerville will provide your company with a highly detailed and accurate estimate up front so that you understand the full impact and cost of the services we will be providing. All changes will be documented and you will be provided with a full report including drying data, photos, and a final itemized estimate at completion of services.

Smoke Damage in Your Home

10/8/2019 (Permalink)

boarded up door on home This home in Folsom suffered a catastrophic house fire. We boarded up the garage doors to make sure the home was completely secure.

When you watch the local evening news or are a member of a social media community page, you hear about home fires constantly. As the weather cools and you begin burning wood or turning on your furnace, the risk of a house fire increases. SERVPRO of El Dorado Hills/Placerville is the leading restoration company in your community. From El Dorado Hills and Cameron Park to Placerville and Camino, you can trust our family to take care of yours. Our staff is certified in fire and smoke restoration and highly trained. Even though this may be the first time you have ever suffered a house fire, we have over five years of experience and training to help you through this process. Did you accidentally throw hot coals into the trash or forget to fully extinguish your burn pile? Did you leave a pot of soup on the stove too long or forget your pie in the oven? Did your furnace malfunction and your home is filled with soot? We understand the differences in each of those examples and our staff is trained to handle anything and everything. SERVPRO of El Dorado Hills/Placerville is your industry expert when it comes to fire and smoke damage in your home and you know that we will make it Like it Never Even Happened.