Recent Posts

What To Do If Your Toilet Overflows/Toilet Backup in Cameron Park?

3/4/2021 (Permalink)

porcelain white toilet with tile flooring with lid up toilet backup near el dorado near placer near me nearby cameron park  Toilet overflow and not sure what to do? Call SERVPRO of El Dorado Hills/Placerville. We handle toilet backups, water damage, and other services!

One of the situations you encounter in your home is an overflowing toilet. It is very frustrating no matter what the circumstances involve. When sewage backup involves, the problem is more serious, it could contain bacteria and illness carrying microbes. If you find that overflowing the toilet is becoming a problem more often, here is a quick list to help get out of this stressful situation.

Stop the Flow of Water

The best way to do this is to remove the lid from the toilet tank and follow the steps.

  • Lift the bottom of the fill valve or float to stop the water from refilling.
  • Rig the float to stay up to prevent it from refilling the toilet.
  • Pull out the refill tube from the overflow valve to stop the water from refilling the tank.

Begin the Cleanup Process

Toilet overflow water is considered contaminated gray water and black water if it contains human waste. It is important after a toilet overflow that you immediately clean up. Grab a mop and some towels and begin to clean the excess water around your toilet. Wash or dispose of them afterward. Make sure the area around your toilet is completely dry.

Find the Blockage

In case there is something blocking the toilet, try to remove it by your hands or with a plunger. Wear gloves to avoid contaminating your hands.

Hire a Professional

If you cannot find the object that is blocking the toilet, it is time to call a plumber or sewage company. Hiring a professional plumber or sewage company will ensure to stop and fix the problem from occurring. These professionals have the knowledge, tools, and experience to salvage as much as possible in your bathroom and begin the repair process.

Water from overflowing toilets should be considered extremely dangerous. It should be dealt with as quickly as possible. For Sewage Backup or Toilet Overflow, Call SERVPRO of El Dorado Hills/Placerville, a water damage restoration specialist with specific training and expertise to safely restore your home or business.

Call us at 916-933-3890.

Biohazard: An Unattended Death Cleanup in Diamond Springs

2/22/2021 (Permalink)

ppe gloves and mask biohazard death cleanup diamond springs near me Biohazard cleanups are sensitive in nature, and our team of technicians have the proper training to handle a biohazard, even unattended death cleanups

There are some instances where people may pass away surrounded by loved ones, or at least one person aware of the passing shortly after it happens...but what about those who pass away by themselves without anyone knowing about it for days, weeks, or even months?

These things do happen. When this situation occurs, the person is found by a family member or a friend who has gone to check in on them, or the smell of the decomposing body has alerted nearby neighbors to the issue.

When an individual dies, the body begins the decomposition process. The body tissue begins to break down and fluids follow the force of gravity into whatever layers are below the body. This can be:

  • Fabric
  • Furniture
  • Flooring
  • Interior building structure

The lengths these fluids travel will be dependent on the speed of the decomposition process, and the time it took for the body to be discovered. Regardless, the building is uninhabitable and unsafe until every small amount of fluid has been removed and the area is thoroughly cleaned and decontaminated by a biohazard trained professional. We, at SERVPRO of El Dorado Hills/Placerville, are trained to safely remove biohazard content, handle biohazard cleanup, and restore the property to a safe and clean environment. 

For the loved ones left behind or the owner of the rental property, we understand that dealing with the cleanup of an unattended death can be damaging to your health and emotionally traumatic. In these moments, SERVPRO of El Dorado Hills/Placerville is here for you with professional unattended death cleanup any time of day you may need us. We operate 24 hours for biohazard services. With compassion and respect, we will carefully remove all unsalvageable items that cannot be cleaned and meticulously clean everything we can save. We will then make sure every amount of fluid has been removed in whatever structural layers it has flowed into, then clean the entire area to make sure the space is restored and safe. Lastly, we use specialized SERVPRO products to remove any lingering odor. 

So, call us today, at 916-933-3890 for any biohazard-related needs or a death cleanup. We are available 365/24/7.

Fire Damage in Shingle Springs

2/21/2021 (Permalink)

wood frame structure, fire damage, kitchen fire, damaged drywall SERVPRO of El Dorado Hills/Placerville provide fire damage restoration to Shingle Springs home from kitchen fire! Call for an inspection 916-933-3890.

SERVPRO of El Dorado Hills/Placerville continues to get fire damage calls throughout the month of February. Many of the calls we receive are caused by kitchen fires. This customer recently had fire damage in Shingle Springs. We sent a crew out to start cleaning and provide demolition to the affected areas in the kitchen. 

When SERVPRO of El Dorado Hills/Placerville handled fire losses, we set containment in the affected area, in this instance, the kitchen. We proceed to remove affected drywall in the kitchen from both the walls and the ceiling. Depending on the wall texture and paint, we wet clean the walls, clean all windows and glass content, as well as HEPA vacuum the debris. 

Each fire loss situation is different, but the process is similar. SERVPRO of El Dorado Hills/Placerville has a team of fire and water damage technicians who have the training and equipment to restore your home to its pre-fire state. We provide fire and smoke restoration, odor control, cleaning, and more. Give SERVPRO of El Dorado Hills/Placerville a call at 916-933-3890 if you need fire damage restoration services in the following areas: Shingle Springs, Diamond Springs, Cameron Park, El Dorado Hills, and Placerville.

Fire Damage in Placerville

2/21/2021 (Permalink)

wet clean sponge for blinds after fire damage A customer had fire damage in Placerville. If you need guidance through the fire damage restoration process, call us at 916-933-3890.

Fire damage can be overwhelming for many customers, but rest assured, SERVPRO of El Dorado Hills/Placerville will guide you through every step of the way, from the initial call to the final walkthrough. A customer had fire damage in Placerville c- aused by a candle catching the curtains.

So your first thought when it happens is what do I do after the fire happens and the fire department has put out the fire?

SERVPRO of El Dorado Hills/Placerville recommend these tips:

  • Limit your movement within the home. Movement may cause soot particles to embed into the upholstery, furniture, and the carpets.
  • Change the HVAC system’s filter
  • Refrain from touching upholstery, the walls, and other surfaces to prevent from soiling

If you have concerns with fire damage, contact SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Fire Damage in El Dorado Hills

2/17/2021 (Permalink)

wood frame structure, fire damage, fire debris, burnt garage, fire in el dorado hills, fire restoration near me Fire Damage in El Dorado Hills home, a garage fire was caused by a solar power inverted. SERVPRO of El Dorado Hills/Placerville is here to help you!

Fires happen unexpectedly. This customer had fire damage in El Dorado Hills. The first call of action is the fire department to resolve the current fire. Once that initial step is done, SERVPRO of El Dorado Hills/Placerville will step in to begin the initial inspection and walkthrough of the affected spaces. We determined a solar power inverter was the cause of the fire. The device was located in the garage. Due to the damage of the fire, SERVPRO of El Dorado Hills/Placerville determined that the garage will need a full gut and muck out. We extend our services to pack out the contents within the home while we work to restore the property. The next step we proceed is with the cleaning process to remove smoke damage and soot damage on any surface area. We also provide odor control as well. An important note with fire damage restoration is fire damage cleanups require technicians to wear full personal protective equipment because cleaning the structure may put the technician at risk when inhaling or physical contact with the hazardous substance.

If you or anyone you know experiences fire damage in their homes or business, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890, we operate 24/7, and service the local areas: El Dorado Hills, Placerville, Cameron Park, Shingle Springs, and Diamond Springs. We specialize in various types of restoration, water damage restoration, fire damage restoration, mold remediation, COVID cleaning, biohazard cleanups and so much more!

Why Wear Personal Protective Equipment During A Biohazard?

2/16/2021 (Permalink)

male wearing protective equipment like gloves, mask, and shoe booties A customer called us for a biohazard in Camino. Different biohazard jobs require different sets of PPE. Call us 916-933-3890 for more information!

Personal Protective Equipment (PPE) is worn by professionals to reduce their exposure to biohazards and other hazardous materials that could cause illnesses or injuries. Our SERVPRO of El Dorado Hills/Placerville team wears PPE for various reasons.

Suits, waterproof boots, shoe covers, respirators, and gloves are all considered personal protective equipment. Suits can be several different colors (mainly blue, white, and yellow) and are used for different purposes. White suits are typically used for dust and debris protection during mold remediation, Coronavirus cleanup, or light general viral or bacterial cleaning. Blue suits are used for heavier contamination, but are not waterproof. Yellow suits are waterproof, non-breathable, and chemical resistant. These suits are used during chemical cleanup and blood or medical waste cleanup. Respirators are used at all times in hazardous cleanup situations. The staff at SERVPRO of El Dorado Hills/Placerville uses full-face respirators with HEPA and organic vapor and gas filters to protect themselves from hazardous odors, gases, blood dust, and splashes.

PPE helps to:

  • Protect workers from the threat of viral and bacterial pathogens in the area.
  • Protect area from potential contamination by our workers.
  • Protect from harmful contaminants in water or particulates in the air during our fire restoration and water mitigation work.

Especially during the Coronavirus pandemic, our team is out in the field cleaning and sanitizing multiple businesses using our specialized cleaning and disinfecting products and need to be in full PPE the entire time. Our products are safe when used appropriately by a professional and according to label directions. PPE helps protect workers if there are suspected/known viral pathogens present. Call SERVPRO of El Dorado Hills/Placerville should you need a biohazard cleanup! 916-933-3890 any time of the day or night. We handle: sewage backups, crime scene residues, suicide/death accidents, homicide cleanups, blood cleanup, accident cleanup, hoarding scenes, animal waste/remains, chemical spills, tear gas cleanup, and meth lab cleanup.

How Can I Fortify My Home Against Flood Damage?

2/16/2021 (Permalink)

Storms and flood damage happen. Our technicians are ready to go. Call us today 916-933-3890!

El Dorado and Placer County Residents Are Concerned About Preventing Flood Damage 

El Dorado and Placer County homeowners know the importance of taking good care of their home – and they know that sometimes it’s worth spending a little money now, to save expense and stress later.

When riverine flooding or localized stormwater flooding hits, homes are at risk of extensive damage. Flood damage repairs can be costly and inconvenient. SERVPRO of El Dorado Hills/Placerville recommends doing all you can to fortify your home against floods before anything happens, to reduce the possible harm and protect your home. 

What can I do to boost my home’s flood resistance? 

Here are some things to consider if you want your home to be more resistant to flooding:

  • Apply water-resistant paint to the outside of your property
  • Cover pet flaps and vents if it looks like a storm is coming
  • Use sandbags to protect your property when the weather dictates
  • Consider installing flood-proof doors and windows if you are in a high-risk area

Is there anything else I can do? 

As well as taking care of your home’s structure, SERVPRO of El Dorado Hills/Placerville recommends keeping on top of home maintenance projects. Things that can reduce your flood damage risk include:

  • Dealing with any roof repairs or loose tiles as soon as possible
  • Cleaning gutters and downspouts regularly and repairing any damaged parts
  • Checking your door and window seals and replacing them if needed

You might also consider hiring a landscape gardener to ensure flood water will run away from your home.

What should I do if flood damage occurs? 

No matter how many precautions you take, you cannot wholly prevent flood damage. If you need flood mitigation, call SERVPRO of El Dorado Hills/Placerville as soon as you can. We’re Faster To Any Size Disaster, and we know how to repair and restore your home after a flood.

Our professional team will extract water from your home and make it safe again if it has suffered structural damage. We also handle the removal of damaged carpets, and we clean and restore furniture wherever possible. We will not quit until your home is appropriately dry and clean again, and we even carry out odor removal, so your house smells fresh.

For help with flood damage, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Fire Damage in Diamond Springs

2/15/2021 (Permalink)

kitchen fire, removed cabinets and stove top, fire damage restoration Kitchen fires are common, and happen unexpectedly. If you experience a kitchen fire, or have fire damage to your home, call us 916-933-3890.

Fire damage in your home can be devastating. Fires tend to happen unexpectedly, but require immediate attention and action. To reduce fire damage, SERVPRO of El Dorado Hills/Placerville suggest these tips:

  • Reaching out to the fire department for help. You can use a fire extinguisher if the fire is in its early stages, just until the fire department arrives.
  • Reaching out to the insurance company. Letting your provider know the damages to your property will help you get the insurance claim processed in a timely manner, for you and for us.
  • Contact SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for immediate emergency fire services.

The best course of action to take after a fire is to let restoration professionals handle things for you! SERVPRO of El Dorado Hills/Placerville can handle all types of restoration working, including fire damage restoration. A recent customer had a kitchen fire in Diamond Springs. When our technician arrived on site, they set containment in the kitchen, removed affected drywall in the kitchen from the walls and ceiling. With fire damage, there are cases where we can wet clean walls and ceilings from smoke or soot, this will depend on the type of paint. SERVPRO of El Dorado Hills/Placerville also provides a thorough clean of cabinets, contents, blinds, and windows.

If you have fire damage in your home, call SERVPRO of El Dorado Hills/Placerville. We service the following areas: Cameron Park, El Dorado Hills, Placerville, Diamond Springs, and Shingle Springs for all types of restoration needs!

Valentine’s Day Candle Safety

2/14/2021 (Permalink)

bedroom black from smoke and fire damage in cameron park near me.. candle fire safety near me fire damage restoration near me A Cameron Park resident had fire damage from Valentine candles, they called us SERVPRO of El Dorado Hills/Placerville to respond to the job.

Candles can be a romantic gesture and have a romantic glow in the bedroom, unless the glow is a fire. Sparks and embers will be flying if you are not careful with candles. SERVPRO of El Dorado Hills/Placerville wants you to be mindful of candle safety tips.

There is numerous amounts of flammable content in the bedroom, from window curtains, to bedding, to carpets. The bedroom is not a place where people give their full attention to their surroundings. 

The tips we recommend are:

  • Never leave burning candles unoccupied in rooms
  • Keep flammable solvents away from candle
  • Keep pets away from candles as they can knock it over
  • Utilizing proper candle holders
  • Keep candles away from drafts as it can cause candles to flare up or burn unevenly

It is good to ensure that your smoke detectors are working properly. 

When the worst happens, remember that SERVPRO of El Dorado Hills/Placerville is here for you and any fire damage you may have in your home. We service the local areas: Placerville, El Dorado Hills, Cameron Park, Shingle Springs, Diamond Springs and more cities. Do not hesitate to call us, we are available 365/24/7 at 916-933-3890.

Why Choose SERVPRO of El Dorado Hills/Placerville?

2/11/2021 (Permalink)

Choosing a company to help mitigate and restore damaged property can be daunting. It doesn't have to be hard. SERVPRO of El Dorado Hills/Placerville has years of experience, highly trained technicians, a 24 hour emergency service, and we are locally owned and operated. The areas we service are: El Dorado Hills, Placerville, Cameron Park, Shingle Springs, and Diamond Springs. 

SERVPRO of El Dorado Hills/Placerville is a trusted leader in the restoration industry. The services we offer are: water damage restoration, fire damage restoration, mold remediation, COVID cleaning, biohazard cleaning, and more!

Don't just take our word for it. The customer online reviews say it all! Check us on Facebook, Google, and Yelp! We read all the reviews and respond to each and everyone of them personally. We want to make sure every customer we serve is a happy customer. 

If you are in need of mitigation and restoration services, call SERVPRO of El Dorado Hills/Placerville, at 916-933-3890.