Recent Posts

Tips on Extinguishing a Grease Fire

11/25/2020 (Permalink)

kitchen area with brown cabinets, stove, microwave, and our equipment Be careful while cooking! In the event of a kitchen fire damage, call us, SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Cooking is the number one cause in home fires and injuries. Knowing how to smother a grease fire can help keep you, your family, and friends from getting hurt or having a severe house fire. SERVPRO of El Dorado Hills/Placerville recommends some tips on extinguishing a grease fire!

If A Grease Fire Starts:

  1. Cover the flames with a metal lid or cookie sheet. Leave the cover on until it has cooled.
  2. Turn off the heat source.
  3. If it is small and manageable, pour baking soda or salt on it to smother the fire.
  4. As a last resort, spray the fire with a Class B dry chemical fire extinguisher.
  5. Do not try to extinguish the fire with water.
  6. Do not attempt to move the pot or pan outside.

DO NOT use flour, baking powder, or other cooking powders that resemble baking soda or salt. They act differently and could make the fire worse.

If You Are Unable To Extinguish The Grease Fire:

  1. Get out! You need to leave as soon as possible to prevent injury or loss of life
  2. When you leave, close the door behind you. This will help contain the fire inside.
  3. When you get to a safe distance from the fire, call 911 right away.
  4. Do not re-enter your home until it has the “all clear” from the fire department.
  5. Call us, SERVPRO of El Dorado Hills/Placerville for fire damage restoration

Tips To Prevent Grease Fires:

  1. Stay in the kitchen while you are cooking. One of the leading causes of kitchen fires is unattended cooking.
  2. Do not cook if you are exhausted or inebriated.
  3. Keep anything that can catch on fire away from your stovetop.
  4. Remove as much moisture from the food, and don’t add frozen foods to hot oil.
  5. Keep an eye on the temperature of your oil. If you see smoke or smell oil that means your oil is too hot. Turn off the burner and let it cool down.
  6. Heat the oil slowly.
  7. Add food gently, so there is no splashing.
  8. Keep a lid in arms reach in case of a fire.
  9. Always keep children and pets away from the stove while cooking.

Fires can be especially devastating. In addition to the physical damage by the fire and smoke, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you will need a guide to help you through this crisis. SERVPRO of El Dorado Hills/Placerville has the specialized equipment and expertise to help you navigate you through the process.

Autumn Storms

11/23/2020 (Permalink)

Autumn storms are right around the corner. The effect of these storms can be good or bad. As much as we love the sound of thunder, the jolt of lightning going through the sky and the smell of rain, there are bad things that can come along with it. Power outages are often a risk associated with storms. It is good to know what to do in case you lose power, because you never know how long it could be out. It could be out for a matter of seconds, or for several hours. Here are some tips SERVPRO of El Dorado Hills/Placerville suggests that will help you know how to be prepared, and what to do during a power outage.

  • Keep flashlights available around your house. Avoid using candles when possible.
  • Keep the opening of freezers and refrigerators to a minimum. When kept closed, refrigerators can stay cool up to 4 hours, and freezers can stay frozen up to 48 hours. If need be, you can put ice in a cooler to keep your food cold.
  • Watch out for carbon monoxide poisoning. If you are running a generator, it should be used outside and away from a window or door. Never use a gas stovetop, oven, camp stove, or charcoal grill to heat your home.
  • If it’s cold in your home, add more layers of clothes and blankets. Do not use the oven or a grill as a heating source. If it becomes too cold, try to plan to go to another location where heat is available.
  • Turn off and disconnect any appliances and electronics. The power may surge or spike when it is restored, and that may cause damage to the items.
  • If you have a sump pump, keep an eye on it so you don’t end up with a flooded basement.

If a storm occurs, the safety of you and your family is of the utmost importance. Be safe out there!

SERVPRO of El Dorado Hills/Placerville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. We can handle any size disaster!

Call us at 916-933-3890.

SERVPRO of El Dorado Hills/Placerville - The Right People To Call When The Need Arises

11/20/2020 (Permalink)

male in SERVPRO gear, mid-walk, carrying mats and roll of white paper, and surrounding him is a ladder and cardboard boxes Our technician in-action working on a water damage in El Dorado Hills. Call us today 916-933-3890 for various restoration needs!

SERVPRO of El Dorado Hills/Placerville is versed on all aspects of commercial and residential work!

We all know that unexpected emergencies happen. When they do happen, a prompt response can save your business a lot of time and money. The faster that an experienced mitigation team like us, SERVPRO of El Dorado Hills/Placerville, can get on the scene, the better! By responding immediately, it helps to limit the damage to the property, resulting in less demolition. The hassle of mitigation alone is bad enough, but the hassle of reconstruction is often more disruptive to your life and your business. 

Not all the services that SERVPRO of El Dorado Hills/Placerville offers is a result from emergencies. Some of these services happen as a result of an unnoticed event like a dripping water line, or they could be general cleaning or maintenance needs. These services can be scheduled around your needs and can even be performed after hours if needed. SERVPRO of El Dorado Hills/Placerville are the experts when it comes to water and fire damage, mold remediation, odor control, general cleaning, COVID cleaning, biohazard such as crime and trauma scene cleanup, and reconstruction services with our sister company, Sierra Renovations. It doesn’t require an emergency to get to know what we can do to help you in your time of need!

SERVPRO of El Dorado Hills/Placerville is a diverse, community-based franchise that is well respected for its expertise in servicing the customer.  We can perform on any level and any size job from both the residential and commercial segments. We understand what it means to experience a loss in your home or work, and we handle each job specific to the needs of each customer.

Feel free to call us 24/7 at 916-933-3890, we service for water damage, fire damage, mold remediation, biohazard and trauma, and odor removal in the following areas: Cameron Park, El Dorado Hills, Placerville, Shingle Springs, and Diamond Springs.

Thanksgiving Safety Tips

11/19/2020 (Permalink)

orange and red branches bordering on the left and right side, with text in the middle "we wish you a Happy Thanksgiving" Should you ever need us during the holidays, call us at 916-933-3890! We are available for you, even during the holiday season!

The turkey is the biggest star, and the kitchen is the heart of the home this month. Everyone loves to be involved in holiday preparations. So, safety in the kitchen is important, especially on Thanksgiving Day when there are a lot of people at home and cooking activity. Did you know that cooking fires are the number one cause of home fires and home injuries? Thanksgiving is the peak day for home cooking fires, followed by Christmas Day, Christmas Eve, and the day before Thanksgiving! Here at SERVPRO of El Dorado Hills/Placerville, we want you to be safe this holiday with our recommended safety tips.

  1. Remember to stay in the kitchen when you are cooking the turkey or mash potatoes on the stovetop so you can keep an eye on the food and check on it frequently.
  2. Keep children away from the stove! Make sure to keep hot food and liquids out of reach because the steam or splash from vegetables or gravy could cause serious burns.
  3. Keep matches and utility lighters out of the reach of children.
  4. Be sure electric cords from mixers, plate warmers are not dangling off the counter, so you or the children do not trip.
  5. Make sure your smoke alarms are working. Perform maintenance tests frequently.

Thanksgiving is a wonderful time to gather with friends and family, eat delicious food, and travel to visit loved ones. While enjoying the holiday, and as things might get hectic in the kitchen, it is important to always keep safety in mind. The kitchen presents more hazards than imagined.

Should you ever have a house fire during the holidays, call us, SERVPRO of El Dorado Hills/Placerville at 916-933-3890! We operate 24/7, servicing for local cities: Cameron Park, Shingle Springs, Diamond Springs, El Dorado Hills, and Placerville. 

Happy Thanksgiving Weekend from SERVPRO of El Dorado Hills/Placerville to YOU!

Protect Your HVAC Unit From Mold Growth

11/16/2020 (Permalink)

white ceiling covered with plastic wrap and taped. light fixtures in the ceiling Mold growth can spread quickly! Follow these tips. SERVPRO of El Dorado Hills/Placerville suggests to protect your HVAC unit! Call us at 916-933-3890!

Across Sacramento County, Placer County, and El Dorado County, we have experienced consistently high heat and humidity levels. While a little dampness on a unit or a duct may sound harmless, the resulting effects on your insulation, drywall, and other building materials may be detrimental. Oftentimes these issues go unnoticed and when they are discovered, mold growth is usually an issue. SERVPRO of El Dorado Hills/Placerville suggests you follow a few of these easy rules to make sure that you don’t end up with a larger problem.

  • Inspect HVAC units often 

We are not just talking about taking a peek up at your vents every once in a while. Take a ladder and inspect your return and handler frequently. Make a note of any discoloration, corrosion or standing water. Look for water staining around the area that may have been caused by condensation or faulty components. Also, make sure the condensation drain line is open and flowing into a drain that is working.

  • Get Your AC Unit Serviced 

Once a year, your unit should be serviced by an HVAC professional. They will be able to help identify any potential issues that you may encounter and curb water damage in your home or business.

  • Get a moisture inspection 

Testing your indoor air quality can oftentimes be as easy as knowing the indoor relative humidity and temperature. Any sharp fluctuations in relative humidity are a large indication that there may be a problem with your system. Regardless of where you set your thermostat, if you have relatively high humidity levels, you are putting your home or business at risk of secondary damage including mold or condensation.

  • Watch windows and vents 

Mildew and condensation should not build up on these areas if your HVAC unit is properly sized for the area in which it is trying to condition. If you are seeing discoloration around your vents or noticing mold buildup on window caulking, you may need to call us, SERVPRO of El Dorado Hills/Placerville for a mold remediation service.

  • Do not ignore your senses 

If you walk into your home and smell an earthy or musky odor you may have a mold issue. If you walk into your business and your skin instantly feels sticky and wet, your AC system may not be operating properly. If you see staining or discoloration that wasn’t seen before, don’t turn a blind eye. Using common sense and listening to your instincts are often the best ways to prevent further damage.

At SERVPRO of El Dorado Hills/Placerville, we are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs. Mold spreads quickly, so a minor mold infestation can quickly escalate into a major problem. We are dedicated to responding immediately when you contact us at 916-933-3890.

Unpredictable Storm Damage

11/13/2020 (Permalink)

Bad weather can be unpredictable, and when it happens, homes are at risk of suffering storm damage. The worry is that it’s often difficult to tell just how serious the damage is.

SERVPRO of El Dorado Hills/Placerville understands the process of water damage through the roof and has years of experience. 

Homeowners may be unaware of what is causing major issues within the building’s structure and only consider the minor issues. Remember, serious storm damage is not always immediately visible! It may seem like there’s nothing to worry about, but actually, mold growth and ceiling stains are very often signs of a more sinister problem.

Call Us Today at 916-933-3890.

Schedule an appointment for us to come and inspect your home ASAP. If you wait for obvious signs of damage, you may be putting your entire home at risk. Moreover, if your roof or other structural elements have suffered storm damage, your insurance may cover the cost of repair and restoration.

SERVPRO of El Dorado Hills/Placerville has a team of full trained technicians specializing in storm damage restoration. We also offer 24/7 emergency home restoration services on mold, water, fire, smoke, or any other disaster that may strike your home.

We are always ready to help and can handle any size job!

Mold Removal Frequently Asked Questions

11/11/2020 (Permalink)

Under sink with pipe and brown color in bottom of cabinet You have a mold problem, we have a solution. Call SERVPRO of El Dorado Hills/Placerville, faster to any size disaster! 916-933-3890

It is well known that mold and the process of mold removal can be dangerous. However, not many people are knowledgeable about the issue. Mold does not spontaneously develop; it is caused by other problems in homes, such as high humidity levels or excess water! Additionally, only a physician has the qualifications to determine if someone's health is at risk. People have different tolerance levels, though certain people are at higher risk. If you need a mold inspection and assessment, SERVPRO of El Dorado Hills/Placerville is available to call 24/7!

The following are a few frequently asked questions that SERVPRO of El Dorado Hills/Placerville receive, and we are here to answer.

Is it Necessary to Test My Home for Mold?

You can determine your need for mold removal using different factors, such as visible mold, musty odors, and health issues with inexplicable symptoms. At SERVPRO of El Dorado Hills/Placerville, we can have a mold clearance testing provided prior to any service work.  

Is there a spray that I can use to kill mold myself?

As earlier stated, there are particular conditions that foster mold growth; if these are not remediated, the mold will keep growing or reappear. There are topical sprays that are capable of helping to eradicate mold, but an untrained individual should not use them without the appropriate training and equipment. However, spray can leave stains that will be indicative of a past mold problem, which could make it difficult to sell the home if you plan to do so.

We are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs.

We are proud to provide mold remediation services in our local areas. We are Faster to Any Size Disaster! Call us, SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for mold remediation services, and more!

Water Categories: Clean Water, Gray Water, Black Water

11/9/2020 (Permalink)

door opening to room in standing water with white scraps of soaked paper floating with blue bin Commercial water damage in Folsom

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of El Dorado Hills/Placerville to deal with the emergency because you must treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information we have provided below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you!

Category 1: Clean Water

Category 1 water is the cleanest, clearest, and most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflowing with no contaminants, appliance malfunctions involving water-supply lines to name a few. however, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to Category 2 or 3 if left untreated.

Category 2: Gray Water

Gray water damage is a little bit more serious and requires a fast-pace removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Category 2 water include, but is not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; and broken aquariums. If left untreated, it can quickly degrade into Category 3.

Category 3: Black Water

Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Category 3 water can include, but is not limited to: sewage, toilet overflows, flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of El Dorado Hills/Placerville is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness. Give us a call for any type of water damage at 916-933-3890.

Does Your Home Suffer From Smoke Odors? Contact SERVPRO of El Dorado Hills/Placerville!

11/6/2020 (Permalink)

bucket collecting burnt pieces, and cabinet burnt black on the side Customer turned on the kitchen gas stove and when it lit, it burst, damaging the cabinets. They reached out to SERVPRO of El Dorado Hills/Placerville!

You are cooking Thanksgiving dinner this year for everyone and just realized that your turkey has burnt in the oven. There is now a small kitchen fire and smoke has permeated your home, odor particles spread quickly onto the walls, the furniture, your carpets, and the smoke odor lingers in your property. Your first thought would be what do I do? It can be overwhelming, which is why SERVPRO of El Dorado Hills/Placerville is your most trusted restoration company in El Dorado County

So how does SERVPRO of El Dorado Hills/Placerville get rid of the soot and smoke odors in your home? 

We use specialized equipment and chemical treatments to help tackle fire odors, which will assist us in removing the smoke and soot from the ceilings, walls, and other surfaces. We utilize  HEPA air scrubbers with charcoal filters to trap odor particles from the air. We physically remove soot from all surfaces with specialized cleaning agents. SERVPRO of El Dorado Hills/Placerville will completely deodorize your home at the completion of cleaning.

What machinery do we use for odor removal?

  • Hydroxyl generators which use a UV light to destroy the odors
  • HEPA air scrubbers, filtration and fogging equipment to deodorize the structure
  • Ozone generators that use oxygen in the environment to eliminate odors.

Is it possible to clear an entire house of fire odor?

Part of fire damage restoration is to always get your home or business to its pre-fire condition. The technicians of SERVPRO of El Dorado Hills/Placerville take extra care to ensure that residual odors are removed completely at the end of the service. 

Have any questions about fire, smoke, or soot damage in your home? Call us, SERVPRO of El Dorado Hills/Placerville today at 916-933-3890 to inspect and assess the fire damage! We want to help you get back into your home as soon as possible!

SERVPRO of El Dorado Hills/Placerville handles C DIFF Cleanup

11/2/2020 (Permalink)

SERVPRO of El Dorado Hills/Placerville is a restoration service for homes and businesses. We specialize in water damage, fire damage, storm damage, smoke damage and even cleaning services such as C DIFF cleanup and COVID cleaning. 

So, are you experiencing nausea, fever, abdominal pain, or loss of appetite? Sounds like a case of the flu, right? Maybe. You think you could be dealing with a bad virus that just leaves your system in a few days, but what if it is something more serious, like Clostridium difficile, more known as C DIFF, a bacterial infection, that attacks the colon and lining of the intestines. 

Did you know that C DIFF can spread from person to person or by way of contaminated environments if not properly disinfected? The spores from this bacterium can live on surfaces for several months, which is why hiring C DIFF professional cleaners is critical to the health of those in contact with the infected environment.

When you get sick, you go to the doctor, but what do you do if your home is infected? You want to prevent any reinfection. By having your home thoroughly cleaned by professional C diff cleaners like SERVPRO of El Dorado Hills/Placerville. This precaution is important for people sharing a bathroom with others, like small children and elderly in the home. 

Even if surfaces like faucets and sinks appear clean, you may ask yourself, why doesn’t the product you buy in-stores eliminate the presence of the virus or bacteria? C DIFF can be incredibly resistant to household cleaners and disinfectants. Our trained technicians at SERVPRO of El Dorado Hills/Placerville use products that are rated to rid of C DIFF.


If you have any questions or would like to schedule a C DIFF cleaning, give us a call today at 916-933-3890.