Recent Posts

Choose SERVPRO of El Dorado Hills/Placerville

8/7/2019 (Permalink)

This customer's home caught fire on a weekend and she needed some emergency services. Note the charred drywall on the ceiling.

When looking for water damage or fire damage remediation companies in your area, you may think, “Why SERVPRO?” and “What does SERVPRO have that these other companies don’t?” Well, all SERVPRO franchises are individually owned an operated. SERVPRO of El Dorado Hills/Placerville is locally and family-owned by a veteran and his wife. We receive the most up-to-date training in the industry, and we have access to state-of-the art equipment, which allows us to respond better and faster to your emergency. Our customer in El Dorado Hills suffered a house fire on a Saturday afternoon. Her first call, after 911 of course, was to her insurance agent. Her insurance agent called us and our on-call technician was on site less than an hour after the call. At SERVPRO of EL Dorado Hills/Placerville, we pride ourselves on providing the cities of El Dorado County with exceptionally knowledgeable and rapid service. Your home or business will be in the best hands when you call SERVPRO of El Dorado Hills for your water damage, fire damage, mold remediation, or crime-scene/bio-hazard needs.

Fire damage in El Dorado Hills

8/7/2019 (Permalink)

This customer's toilet broke while they were on vacation and water sprayed out for three days!

Your home catches fire and is filled with smoke. After the fire is out and you are staring at your home, what do you do next? Well, if your home is in El Dorado Hills, Placerville, Cameron Park, or Diamond Springs, you call SERVPRO of El Dorado Hills/Placerville. Call our office at 916-933-3890 any time of day or night to be connected to one of our experienced staff-members, and we will get your emergency service technician on their way. Emergencies never happen at a convenient time, which is why we have technicians on call 24 hours a day, 7 days a week, 365 days a year. We know the industry and we can help you navigate the insurance process. SERVPRO of El Dorado Hills/Placerville works directly with your insurance company to provide you the best and most seamless service. You can trust SERVPRO of El Dorado Hills/Placerville with your home or business for any fire damage or water damage needs. If a pipe breaks in the middle of the night, or your fridge goes out while you’re on vacation, or you leave a pot on the stove and burn some soup on a Tuesday afternoon, call our office! You name it, we’ve seen it!


7/30/2019 (Permalink)

This customer in Citrus Heights suffered a fire in their outdoor workshop. The entire structure was contaminated with soot.

Customer service is an important aspect that is often looked over in the service industry. Why do you choose one brand of shampoo over another? Initially, it is probably branding; but you keep using it because of what it does to your hair. Restoration is the same premise. SERVPRO of El Dorado Hills/Placerville has some of the best reviews in our local area. We routinely perform water damage restoration, fire damage restoration, mold remediation, and bio-hazard/crime scene cleanup in cities all over the El Dorado and Amador Counties. Customers know our reputation, and we reinforce that reputation with every customer contact from the first phone call through our initial inspection, equipment monitoring, and job completion. When choosing a restoration company from the many available, be sure to choose SERVPRO of El Dorado Hills/Placerville, and we will make it Like It Never Even Happened.

Flooded basement Sutter Creek, CA

7/29/2019 (Permalink)

Homes and businesses flood every day, but it usually only happens once in a homeowner’s lifetime. You may not know how to navigate the process, but SERVPRO of El Dorado Hills/Placerville does! We handle all varieties of leaks, floods, and sprays on a daily basis. Contacting SERVPRO of El Dorado Hills/Placerville should be your first call in any emergency! Beginning the water restoration process immediately after discovering your broken pipe or broken supply line will prevent further damage and mold growth from forming. After we arrive on site and extract the water, we will begin placing drying equipment. Every loss is different and requires individual attention and evaluation of materials. SERVPRO of El Dorado Hills/Placerville will assist you with your insurance claim process and make sure that you stay informed regarding everything our drying process. No loss is too big for SERVPRO of El Dorado Hills. Our specific franchise location has successfully handled losses as small as a one-room toilet overflow in Jackson, CA to a 20,000 square foot flooded hospital in Sacramento, CA. We are your trusted water damage expert in El Dorado, Amador, and Sacramento Counties; just look at our reviews!

Commercial water damage El Dorado Hills, CA

7/29/2019 (Permalink)

This local school suffered a toilet overflow over a weekend. SERVPRO of El Dorado Hills/Placerville was called to clean and sanitize the structure.

Commercial water damage can be devastating to a business’s daily operation. Communication with building owners and tenants can be stressful, but SERVPRO of El Dorado Hills/Placerville can help all parties navigate the situation. Water filter breaks, pipe breaks, hot water heater leaks, air conditioning leaks, and sewage backups are commonplace in businesses, we can handle it all. SERVPRO of El Dorado Hills/Placerville routinely works with residential and commercial customers in all capacities and we are Here to Help. From medical facilities in Cameron Park and Placerville to apartment complexes in Elk Grove and Sacramento, we have handled all types of commercial water losses. We know how to navigate commercial insurances, but we also know that you may not want to use your insurance. At any time, we would be happy to provide you with a self-pay estimate so that you can make an informed decision that is the best for you.

Storm Flooding in El Dorado County

7/24/2019 (Permalink)

This customer's home was affected by the wildfires in the Redding area. After we finished, said her home never smelled better.

Storms come in all shapes and sizes from wildfires to floods. SERVPRO of El Dorado Hills/Placerville is primed and ready to assist you in any disaster. Our specific franchise, along with many others, assisted many victims over the years. From the Butte Fire in Amador County to the fires in Napa and Santa Rosa, Redding, and Paradise. We have responded to the massive flooding locally over the last few winters in the Placerville and Cameron Park areas. In any situation, call our office and we will do everything in our power to make it "Like it never even happened." SERVPRO of El Dorado Hills/Placerville knows the ins and outs of the insurance claim process and we can assist you throughout. From the very first time you call our office to the last time we speak, you will be treated with professionalism and compassion. Our knowledge and workmanship is unparalleled in El Dorado County. You can count on us.

Water Damage Placerville, CA

7/24/2019 (Permalink)

These customers were hoping to move into their home over the 4th of July weekend, but were greeted to a huge flood from their fridge!

When disaster hits, what do you do? You call SERVPRO of El Dorado Hills/Placerville! No matter the time of day or night, we are Here To Help. As part of a national brand, SERVPRO of El Dorado Hills/Placerville will work with your insurance company to ensure you get the best experience possible. Your home is your sanctuary, and having that disrupted can be gut-wrenching. If your toilet supply line breaks, your toilet overflows, your refrigerator supply line breaks in the middle of the night, or a pipe breaks while you’re on vacation, call our office to be connected with a compassionate, experienced staff member who will listen to your needs and get someone dispatched as quick as possible. SERVPRO of El Dorado Hills has one of the fastest response times in the industry. We know how important it is to get one of our technicians to you immediately to prevent any further damage. When your home floods and you have standing water in your basement, you don’t want to wait! Call us any time of day or night so that we can help you.

Coming home to a lake

6/6/2019 (Permalink)

It’s 11 pm on a Friday night. You just got home from your son’s last basketball game of the season and you’re exhausted. The kids are hungry and are ready to dig into that cheeseburger you picked up in the drive-thru. You open the front door to walk into your home and you step in a puddle of water. The lights turn on and you realize that while you were away, a toilet supply line in the back of your home popped off and your whole home is under water. What do you do?

You can find restoration companies on the internet by the dozen, but you won’t find one as dedicated to restoring your home as SERVPRO of El Dorado Hills/Placerville. No matter the time of day, your call will be answered and a technician will be dispatched to your emergency. We understand the chaos a loss can wreak on your daily life and we know how to make it easier for you. From navigating through the initial claims process to dealing with your adjuster, we can guide you every step of the way. Whenever you need us, we are always Here to Help.

California Fires

3/26/2019 (Permalink)

This customer was affected by the wildfires last year. They were the only home left standing in the neighborhood!

You may know SERVPRO as a fire and water damage cleanup company, but did you know that we also perform bio-hazard and decontamination services? In the recent Camp Fire in Chico, we assisted the Office of Emergency Services with cleanup of their evacuation facilities. For several months, we have been on site providing emergency decontamination services and regular janitorial services for OES, the Red Cross, and the National Guard at their staging area. No call is to big or small for us. If we can’t help you, we know who can. Specialized industries like ours require advanced and ongoing training. Our technicians are trained in special protocols so that we are never caught unawares. Every situation is different, but we know how to handle them all. Call us today with any questions. We are available 24 hours a day, 7 days a week, 52 weeks a year!

House fire in Rancho Murieta

3/25/2019 (Permalink)

These teddy bears belonged to the deceased child of our customer. Talk about sentimental! We made sure they were treated with the utmost care.

A house fire is devastating on its own, but when it rains, it pours, right?! Part of what makes SERVPRO of El Dorado Hills/Placerville so great is our attention to detail and our personal touch. Your home is full of sentimental items; your furniture, photo albums, old baby clothes from when your children were small, your college diploma! Your first concern is your family and pets, but then what do you do about your personal contents? You call SERVPRO of El Dorado Hills/Placerville, that’s what! Our caring and compassionate staff will assist you with identifying items that can and can’t be cleaned. Just because it can’t be completely cleaned, doesn’t mean that we have to throw it away. We will always attempt to clean sentimental items, and we will return it to you in the best condition possible. It is YOUR decision what you want to keep. We are here to help you navigate the insurance process and make your life as easy as possible.