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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Biohazard: Cleaning Out Clutter or a Hoarded House After A Death

3/30/2021 (Permalink)

male wearing ppe equipment for biohazard near El Dorado Hills near me Many biohazard situations, but a hoarding scene can be just as environmental unsafe for anyone. Call us, 916-933-3890, we want you to be safe.

A hoarded or cluttered home can come in all shapes and sizes with different types of items within. What they usually have in common is they nearly always include different biohazards such as urine, feces, pests, and rotting food. When the person living in the home dies, what is left inside must be dealt with as soon as possible.

At SERVPRO of El Dorado Hills/Placerville, we specialize in cleaning out cluttered or hoarded homes. Do not put yourself or others in danger by cleaning out the home and biohazards yourself. With respect and compassion, we will quickly clean out the entire home and will leave your home biologically and environmentally safe. You will then be able to sell it, rent it out, or have another family member live there.

Give us a call, and we will guide you through the process from beginning to end. 916-933-3890.

Tips For Choosing The Right Biohazard Cleanup Service

3/25/2021 (Permalink)

male wearing PPE equipment for biohazard near El Dorado Hills near me Our staff wearing PPE to handle a biohazard in Diamond Springs. If you need us, call today for biohazard cleanup services at 916-933-3890.

Always Choose Trained Professionals! Here at SERVPRO of El Dorado Hills/Placerville, we are trained to safely remove biohazards and dispose of them properly.

  • A biohazard cleanup situation is usually traumatic: no one should have to deal with the personal impact of cleaning up after the traumatic loss or injury of a loved one. Professionals like SERVPRO of El Dorado Hills/Placerville can get a situation cleaned up quickly, compassionately, and discreetly.
  • A biohazard cleanup can be unsafe: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit, and bodily fluids, as biohazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis, and many more. The safe cleanup and removal of bio-hazardous materials involves extensive analysis, detailed work, and the use of state-of-the-art cleaning and odor removal technologies.

In many cases, homeowners insurance can cover part or all of the cost of traumatic biohazard cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of El Dorado Hills/Placerville who will deal with insurance companies regularly, saving you one more headache in this already difficult process.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Fingerprint dust
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Medical waste spills
  • Needle cleanups
  • Hoarding situations
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Do you need biohazard cleanup? Call Us Today 916-933-3890

Commercial Water Damage in Sacramento

3/24/2021 (Permalink)

water on concrete of commercial building structure in sacramento SERVPRO of El Dorado Hills/Placerville set drying equipment for a 10 floor commercial building in Sacramento due to water damage.

SERVPRO of El Dorado Hills/Placerville have been getting several calls for commercial water damage in Sacramento. Providing water restoration and mitigation work for these buildings is time consuming, but we are always ready and available to assist in your time of need. 

We have been coordinating with a construction company to prevent further water damage due to the open space of the building and the weather. 

Due to the open space of the building, we had to utilize only air movers to dry out the wet, affected areas. Typically, SERVPRO would set containment and utilize dehumidifiers. Because of the nature and size of this commercial water loss, we could not use dehumidifiers.

SERVPRO of El Dorado Hills/Placerville is always here to help on every job, no matter the size. If you have water damage in your home or a commercial building, call us at 916-933-3890. 

Water Heater Failure in Rescue

3/23/2021 (Permalink)

water heater in open space with green equipment A customer called about a water heater failure causing water damage in Rescue, CA. We responded with emergency services to resolve the issue ASAP.

It is not easy to go without hot water, especially when the seasons change, and the weather becomes cold!

Like other appliances in your house, water heaters may fail. And that can lead to cold showers — or even worse, a water leak. A burst water heater is a nightmare scenario for any homeowner. Standard water heaters contain up to 40-120 gallons of water, so when one unexpectedly leaks or bursts, it can cause an immense amount of water damage. If pressure builds up in the tank, you will have a problematic situation that will eventually become dangerous if not addressed.

Wondering why your water heater is failing? Here are some of the reasons – and what you can do help prevent a failure:

  1. Internal rust

They typically last several years, but it is a good idea to check your anode rods every year – or bring in a professional to look. If they look worn down, it is time to replace them.

  1. Sediment buildup

When water is heated, mineral deposits separate and settle onto the bottom of your water heater tank. Flush your water heater at least once a year.

  1. High water pressure

Water pressure that is too high can damage your water heater, as well as your pipes and other appliances. Keep the water pressure on your heater no higher than 80 psi and consider replacing your temperature and pressure relief valve.

  1. Corrosive fumes

Problems can occur if the air quality is poor. Especially dangerous is corrosive air, which can corrode your tank and lead to water heater failure. Keep corrosive substances like ammonia and bleach far away from your water heater.

  1. Wrong size heater

Water heaters come in a variety of sizes to accommodate the water usage of all the people and appliances in your home.

  1. Old age

Water heaters typically last about 8 to 12 years. If your water heater is old, consider replacing it with a newer, more energy-efficient mode. 

Do not let an overflowing water heater turn your home into a water park. If you notice your water heater is on the fritz, call water damage specialists immediately. Please call us SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Cleaning and Sanitation as Companies get back in Business

3/19/2021 (Permalink)

servpro certified clean logo, covid cleaning, biohazard cleaning businesses, near el dorado, near me, near cameron park Call SERVPRO of El Dorado Hills/Placerville for cleaning, disinfecting, and sanitation services today, 916-933-3890

Some businesses and facilities are preparing to reopen after the COVID-19 shutdowns. As the time comes when business returns, cleaning actions need to be doubled down on. It is important to maintain a clean and sanitized environment at your place of business. This is to reinforce the safety of your associates and customers.  

Here are steps to maintain a healthy workplace environment:

  1. Perform Deep Cleaning and Sanitation

Cleaning is a preparation for opening a business back, however, it is critical to conduct a thorough cleaning and sanitation to help keep employees and customers safe. Here are recommendations for achieving a complete cleaning.

  • Clean the top of the lighting fixtures and remove residual dust.
  • Clean the walls to remove residual dust and residue.
  • Clean packaging machinery, tools, and storage areas as these areas can develop a buildup of fluids, garbage, and other debris.
  • Drains are an area where bacteria can collect and should be clean using chemical or seam solution.
  • Any electronics cleaned and sanitized using alcohol-based products, which are quick drying.

  1. Clean your HVAC System

 Proper maintenance, cleaning, and sanitizing of a building’s HVAC equipment is a significant component to reduce the risk of reduced indoor air quality or pollution.

  1. Contact Professional Cleaning Service

Disease outbreak is an extremely serious situation. Safety of employees are on the line. Having a trusted professional disease and biohazard remediation company on your side is so important.

  • Usage of industrial-strength disinfectants
  • All infected materials are cleaned, disinfected, and properly disposed of.
  • Fully encapsulated personal protective equipment (PPE) and full-face respirator masks are always worn by technicians.

If you think that your business needs some CLEANING or DISINFECTING, we at SERVPRO of El Dorado Hills/Placerville are here to help. Call us at 916-933-3890. All our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities.

Attic Mold in Camino, What Do I Do?

3/16/2021 (Permalink)

white corner with black mold, mold in attic, near camino mold remediation near shingle springs near placer near el dorado A customer had attic mold in Camino area, and called SERVPRO of El Dorado Hills/Placerville to inspect and what to do next. Call us with any questions

You may not think much of mold in your attic since it is outside of your living area. However, it can still wreak havoc. Mold rots wood and can damage your roof, ultimately, undermining your home’s structural integrity. Additionally, if you are planning to sell your home, an visible mold could instantly derail the sale.

So why does mold grow in the attic?

The main cause of attic mold is improper ventilation. In colder climates, we tend to heat our homes in the winter, leaving hot air to escape through the attic. This occurs efficiently in attics with proper ventilation, but attic mold can occur if the hot air meets the cold surface of the attic roof and creates condensation.

Other reasons for mold growth in the attic are:

  • Water incursion from a roof or siding leak that has yet to be repaired
  • Improperly installed or insufficient insulation that allows heat and moisture to rise from your home into the attic
  • Inadequate attic ventilation that allows the attic to heat up and fails to dry u p any accumulated moisture
  • Incorrect venting from bathrooms, tumble dryers, and kitchen range hoods that send warm, moist air into the attic instead of outside

So you have discovered attic mold in your home, what do you do next?

  • Stay out of affected areas
  • Turn off the HVAC system and fans to prevent further spread
  • Contact SERVPRO of El Dorado Hills/Placerville for mold remediation services 

Cleaning up attic mold is difficult without the help of a professional. SERVPRO of El Dorado Hills/Placerville specializes in mold cleanup and restoration, and we service the following areas: El Dorado Hills, Diamond Springs, Shingle Springs and Cameron Park. We are available 24/7 to help you restore your home or commercial property. So give us a call at 916-933-3890!

Types of Biohazards

3/15/2021 (Permalink)

Biohazard is a broad term which essentially means that biological materials can pose a threat to living organisms. For any property, biohazards can pose serious harm to ones well being. Not just to yourself, but to anyone who frequently enters the building. 

Did you know there are different types of biohazards?

  • Blood biohazards is high risk. This can include blood or other bodily fluids. Bloodborne pathogens and fluids can lead to diseases if not cleaned properly. 
  • Animal waste is another biohazard. Disposing of waste properly is the safest way to go.
  • Microbiological waste biohazards are common in medical labs such as needles, glass slides, and scalpels.

Biohazards are a threat no matter what. If you have been exposed to a biohazards, call SERVPRO of El Dorado Hills/Placerville to clean it up safely and dispose of it properly. We are available 24/7 at 916-933-3890.

Hardwood Floor Water Damage

3/11/2021 (Permalink)

holes drilled in baseboard trim with green fan on hardwood floor water damage in el dorado hills near me nearby near camino Customer called regarding water damage on hardwood floor in their El Dorado Hills home. We are here to resolve your issue as quickly as possible!

Hardwood flooring is beautiful. Homeowners prefer to have this floor at home. Unfortunately, this type of flooring is prone to water damage. 

Here are causes of hardwood floor water damage:

  1. Leaky roof spilling onto the floor
  2. High humidity in the home
  3. Spills that are not cleaned immediately
  4. Tracking rain or snow into your home
  5. Tracking swimming pool water into the home

Any source of water can damage your floor. If you notice water on your floor, SERVPRO of El Dorado Hills/Placerville advise you to clean it thoroughly. Otherwise, the hardwood will absorb the water causing secondary damage.

There are many ways to protect your floor!

  1. Taking extra precautions to protect your floor from typical sources of water like a splash from the kitchen sink or wet boots coming in from the outdoors by placing absorbent mats where water is an issue. Using a silicone mat, or a silicone backed mat, to prevent soaking through.
  2. Placing towels down temporarily when you expect water from a pool, rain, or another temporary source of water.
  3. If the water stains are white spots on your flooring, they are simple to remove. Use your floor’s polish and rub the stain away gently with a soft cotton cloth.
  4. Drying the floor naturally and slowly with fans and plenty of airflow through the space. Open windows and doors (unless the outdoor air is more humid than the indoor air) and run fans to move air through the space.
  5. Laminating the flooring. This material is highly vulnerable to water damage and swells when it gets soaked

If you have significant damage, or if you have a particularly valuable hardwood floor, it is wise to work with a professional to get it repaired. A restoration company can help you replace boards that are perfectly matched with your existing floor. Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890. We have a 24/7 Hotline.

Frequently Asked Questions About Biohazards

3/8/2021 (Permalink)

Q: How is a biohazard cleanup different from a regular cleanup?

A: Biohazard cleanup involves a much more detailed process. All potentially hazardous materials including blood, urine, feces, vomit, etc. need to be disposed of in a proper manner. Contaminated materials cannot be disposed of with regular waste or trash. Also, biohazard cleanup requires the removal of all contaminated porous materials such as carpet, pad, drywall, clothing, and cloth or leather furniture. SERVPRO of El Dorado Hills/Placerville adheres to all federal and state rules and regulations associated with the removal and disposal of contaminated waste.

Q: Can I just use my regular cleaning or janitorial service for biohazard cleanup of blood or bodily fluids?

A: No, not unless your regular cleaning or janitorial service has been properly trained and equipped to handle biohazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered biohazardous waste. SERVPRO of El Dorado Hills/Placerville has well-established bloodborne pathogen protocols in place and existing relationships with medical waste disposal services.

Q: Who pays for bio-recovery services?

A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately, the property owner or tenant may be responsible for the cost of the service if not covered by insurance. SERVPRO of El Dorado Hills/Placerville works with insurance companies every day and has been responsible for multiple death and trauma events being covered by the homeowner’s insurance company.

Q: Why would I need a biohazard cleanup?

A: Biohazard cleanup services are needed for a variety of reasons including blood, urine, or feces contamination, crime or trauma scenes, death scenes, hoarding, needle cleanup, etc. ‘Biohazard’ is a general term for materials that could potentially be hazardous to human health, animal health, or the environment. SERVPRO of El Dorado Hills/Placerville is highly trained to identify different situations and assist you in the best and most expedient way possible.

What To Do If Your Toilet Overflows/Toilet Backup in Cameron Park?

3/4/2021 (Permalink)

porcelain white toilet with tile flooring with lid up toilet backup near el dorado near placer near me nearby cameron park  Toilet overflow and not sure what to do? Call SERVPRO of El Dorado Hills/Placerville. We handle toilet backups, water damage, and other services!

One of the situations you encounter in your home is an overflowing toilet. It is very frustrating no matter what the circumstances involve. When sewage backup involves, the problem is more serious, it could contain bacteria and illness carrying microbes. If you find that overflowing the toilet is becoming a problem more often, here is a quick list to help get out of this stressful situation.

Stop the Flow of Water

The best way to do this is to remove the lid from the toilet tank and follow the steps.

  • Lift the bottom of the fill valve or float to stop the water from refilling.
  • Rig the float to stay up to prevent it from refilling the toilet.
  • Pull out the refill tube from the overflow valve to stop the water from refilling the tank.

Begin the Cleanup Process

Toilet overflow water is considered contaminated gray water and black water if it contains human waste. It is important after a toilet overflow that you immediately clean up. Grab a mop and some towels and begin to clean the excess water around your toilet. Wash or dispose of them afterward. Make sure the area around your toilet is completely dry.

Find the Blockage

In case there is something blocking the toilet, try to remove it by your hands or with a plunger. Wear gloves to avoid contaminating your hands.

Hire a Professional

If you cannot find the object that is blocking the toilet, it is time to call a plumber or sewage company. Hiring a professional plumber or sewage company will ensure to stop and fix the problem from occurring. These professionals have the knowledge, tools, and experience to salvage as much as possible in your bathroom and begin the repair process.

Water from overflowing toilets should be considered extremely dangerous. It should be dealt with as quickly as possible. For Sewage Backup or Toilet Overflow, Call SERVPRO of El Dorado Hills/Placerville, a water damage restoration specialist with specific training and expertise to safely restore your home or business.

Call us at 916-933-3890.

Biohazard: An Unattended Death Cleanup in Diamond Springs

2/22/2021 (Permalink)

ppe gloves and mask biohazard death cleanup diamond springs near me Biohazard cleanups are sensitive in nature, and our team of technicians have the proper training to handle a biohazard, even unattended death cleanups

There are some instances where people may pass away surrounded by loved ones, or at least one person aware of the passing shortly after it happens...but what about those who pass away by themselves without anyone knowing about it for days, weeks, or even months?

These things do happen. When this situation occurs, the person is found by a family member or a friend who has gone to check in on them, or the smell of the decomposing body has alerted nearby neighbors to the issue.

When an individual dies, the body begins the decomposition process. The body tissue begins to break down and fluids follow the force of gravity into whatever layers are below the body. This can be:

  • Fabric
  • Furniture
  • Flooring
  • Interior building structure

The lengths these fluids travel will be dependent on the speed of the decomposition process, and the time it took for the body to be discovered. Regardless, the building is uninhabitable and unsafe until every small amount of fluid has been removed and the area is thoroughly cleaned and decontaminated by a biohazard trained professional. We, at SERVPRO of El Dorado Hills/Placerville, are trained to safely remove biohazard content, handle biohazard cleanup, and restore the property to a safe and clean environment. 

For the loved ones left behind or the owner of the rental property, we understand that dealing with the cleanup of an unattended death can be damaging to your health and emotionally traumatic. In these moments, SERVPRO of El Dorado Hills/Placerville is here for you with professional unattended death cleanup any time of day you may need us. We operate 24 hours for biohazard services. With compassion and respect, we will carefully remove all unsalvageable items that cannot be cleaned and meticulously clean everything we can save. We will then make sure every amount of fluid has been removed in whatever structural layers it has flowed into, then clean the entire area to make sure the space is restored and safe. Lastly, we use specialized SERVPRO products to remove any lingering odor. 

So, call us today, at 916-933-3890 for any biohazard-related needs or a death cleanup. We are available 365/24/7.

Fire Damage in Shingle Springs

2/21/2021 (Permalink)

wood frame structure, fire damage, kitchen fire, damaged drywall SERVPRO of El Dorado Hills/Placerville provide fire damage restoration to Shingle Springs home from kitchen fire! Call for an inspection 916-933-3890.

SERVPRO of El Dorado Hills/Placerville continues to get fire damage calls throughout the month of February. Many of the calls we receive are caused by kitchen fires. This customer recently had fire damage in Shingle Springs. We sent a crew out to start cleaning and provide demolition to the affected areas in the kitchen. 

When SERVPRO of El Dorado Hills/Placerville handled fire losses, we set containment in the affected area, in this instance, the kitchen. We proceed to remove affected drywall in the kitchen from both the walls and the ceiling. Depending on the wall texture and paint, we wet clean the walls, clean all windows and glass content, as well as HEPA vacuum the debris. 

Each fire loss situation is different, but the process is similar. SERVPRO of El Dorado Hills/Placerville has a team of fire and water damage technicians who have the training and equipment to restore your home to its pre-fire state. We provide fire and smoke restoration, odor control, cleaning, and more. Give SERVPRO of El Dorado Hills/Placerville a call at 916-933-3890 if you need fire damage restoration services in the following areas: Shingle Springs, Diamond Springs, Cameron Park, El Dorado Hills, and Placerville.

Fire Damage in Placerville

2/21/2021 (Permalink)

wet clean sponge for blinds after fire damage A customer had fire damage in Placerville. If you need guidance through the fire damage restoration process, call us at 916-933-3890.

Fire damage can be overwhelming for many customers, but rest assured, SERVPRO of El Dorado Hills/Placerville will guide you through every step of the way, from the initial call to the final walkthrough. A customer had fire damage in Placerville c- aused by a candle catching the curtains.

So your first thought when it happens is what do I do after the fire happens and the fire department has put out the fire?

SERVPRO of El Dorado Hills/Placerville recommend these tips:

  • Limit your movement within the home. Movement may cause soot particles to embed into the upholstery, furniture, and the carpets.
  • Change the HVAC system’s filter
  • Refrain from touching upholstery, the walls, and other surfaces to prevent from soiling

If you have concerns with fire damage, contact SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Fire Damage in El Dorado Hills

2/17/2021 (Permalink)

wood frame structure, fire damage, fire debris, burnt garage, fire in el dorado hills, fire restoration near me Fire Damage in El Dorado Hills home, a garage fire was caused by a solar power inverted. SERVPRO of El Dorado Hills/Placerville is here to help you!

Fires happen unexpectedly. This customer had fire damage in El Dorado Hills. The first call of action is the fire department to resolve the current fire. Once that initial step is done, SERVPRO of El Dorado Hills/Placerville will step in to begin the initial inspection and walkthrough of the affected spaces. We determined a solar power inverter was the cause of the fire. The device was located in the garage. Due to the damage of the fire, SERVPRO of El Dorado Hills/Placerville determined that the garage will need a full gut and muck out. We extend our services to pack out the contents within the home while we work to restore the property. The next step we proceed is with the cleaning process to remove smoke damage and soot damage on any surface area. We also provide odor control as well. An important note with fire damage restoration is fire damage cleanups require technicians to wear full personal protective equipment because cleaning the structure may put the technician at risk when inhaling or physical contact with the hazardous substance.

If you or anyone you know experiences fire damage in their homes or business, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890, we operate 24/7, and service the local areas: El Dorado Hills, Placerville, Cameron Park, Shingle Springs, and Diamond Springs. We specialize in various types of restoration, water damage restoration, fire damage restoration, mold remediation, COVID cleaning, biohazard cleanups and so much more!

Why Wear Personal Protective Equipment During A Biohazard?

2/16/2021 (Permalink)

male wearing protective equipment like gloves, mask, and shoe booties A customer called us for a biohazard in Camino. Different biohazard jobs require different sets of PPE. Call us 916-933-3890 for more information!

Personal Protective Equipment (PPE) is worn by professionals to reduce their exposure to biohazards and other hazardous materials that could cause illnesses or injuries. Our SERVPRO of El Dorado Hills/Placerville team wears PPE for various reasons.

Suits, waterproof boots, shoe covers, respirators, and gloves are all considered personal protective equipment. Suits can be several different colors (mainly blue, white, and yellow) and are used for different purposes. White suits are typically used for dust and debris protection during mold remediation, Coronavirus cleanup, or light general viral or bacterial cleaning. Blue suits are used for heavier contamination, but are not waterproof. Yellow suits are waterproof, non-breathable, and chemical resistant. These suits are used during chemical cleanup and blood or medical waste cleanup. Respirators are used at all times in hazardous cleanup situations. The staff at SERVPRO of El Dorado Hills/Placerville uses full-face respirators with HEPA and organic vapor and gas filters to protect themselves from hazardous odors, gases, blood dust, and splashes.

PPE helps to:

  • Protect workers from the threat of viral and bacterial pathogens in the area.
  • Protect area from potential contamination by our workers.
  • Protect from harmful contaminants in water or particulates in the air during our fire restoration and water mitigation work.

Especially during the Coronavirus pandemic, our team is out in the field cleaning and sanitizing multiple businesses using our specialized cleaning and disinfecting products and need to be in full PPE the entire time. Our products are safe when used appropriately by a professional and according to label directions. PPE helps protect workers if there are suspected/known viral pathogens present. Call SERVPRO of El Dorado Hills/Placerville should you need a biohazard cleanup! 916-933-3890 any time of the day or night. We handle: sewage backups, crime scene residues, suicide/death accidents, homicide cleanups, blood cleanup, accident cleanup, hoarding scenes, animal waste/remains, chemical spills, tear gas cleanup, and meth lab cleanup.

How Can I Fortify My Home Against Flood Damage?

2/16/2021 (Permalink)

Storms and flood damage happen. Our technicians are ready to go. Call us today 916-933-3890!

El Dorado and Placer County Residents Are Concerned About Preventing Flood Damage 

El Dorado and Placer County homeowners know the importance of taking good care of their home – and they know that sometimes it’s worth spending a little money now, to save expense and stress later.

When riverine flooding or localized stormwater flooding hits, homes are at risk of extensive damage. Flood damage repairs can be costly and inconvenient. SERVPRO of El Dorado Hills/Placerville recommends doing all you can to fortify your home against floods before anything happens, to reduce the possible harm and protect your home. 

What can I do to boost my home’s flood resistance? 

Here are some things to consider if you want your home to be more resistant to flooding:

  • Apply water-resistant paint to the outside of your property
  • Cover pet flaps and vents if it looks like a storm is coming
  • Use sandbags to protect your property when the weather dictates
  • Consider installing flood-proof doors and windows if you are in a high-risk area

Is there anything else I can do? 

As well as taking care of your home’s structure, SERVPRO of El Dorado Hills/Placerville recommends keeping on top of home maintenance projects. Things that can reduce your flood damage risk include:

  • Dealing with any roof repairs or loose tiles as soon as possible
  • Cleaning gutters and downspouts regularly and repairing any damaged parts
  • Checking your door and window seals and replacing them if needed

You might also consider hiring a landscape gardener to ensure flood water will run away from your home.

What should I do if flood damage occurs? 

No matter how many precautions you take, you cannot wholly prevent flood damage. If you need flood mitigation, call SERVPRO of El Dorado Hills/Placerville as soon as you can. We’re Faster To Any Size Disaster, and we know how to repair and restore your home after a flood.

Our professional team will extract water from your home and make it safe again if it has suffered structural damage. We also handle the removal of damaged carpets, and we clean and restore furniture wherever possible. We will not quit until your home is appropriately dry and clean again, and we even carry out odor removal, so your house smells fresh.

For help with flood damage, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Fire Damage in Diamond Springs

2/15/2021 (Permalink)

kitchen fire, removed cabinets and stove top, fire damage restoration Kitchen fires are common, and happen unexpectedly. If you experience a kitchen fire, or have fire damage to your home, call us 916-933-3890.

Fire damage in your home can be devastating. Fires tend to happen unexpectedly, but require immediate attention and action. To reduce fire damage, SERVPRO of El Dorado Hills/Placerville suggest these tips:

  • Reaching out to the fire department for help. You can use a fire extinguisher if the fire is in its early stages, just until the fire department arrives.
  • Reaching out to the insurance company. Letting your provider know the damages to your property will help you get the insurance claim processed in a timely manner, for you and for us.
  • Contact SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for immediate emergency fire services.

The best course of action to take after a fire is to let restoration professionals handle things for you! SERVPRO of El Dorado Hills/Placerville can handle all types of restoration working, including fire damage restoration. A recent customer had a kitchen fire in Diamond Springs. When our technician arrived on site, they set containment in the kitchen, removed affected drywall in the kitchen from the walls and ceiling. With fire damage, there are cases where we can wet clean walls and ceilings from smoke or soot, this will depend on the type of paint. SERVPRO of El Dorado Hills/Placerville also provides a thorough clean of cabinets, contents, blinds, and windows.

If you have fire damage in your home, call SERVPRO of El Dorado Hills/Placerville. We service the following areas: Cameron Park, El Dorado Hills, Placerville, Diamond Springs, and Shingle Springs for all types of restoration needs!

Valentine’s Day Candle Safety

2/14/2021 (Permalink)

bedroom black from smoke and fire damage in cameron park near me.. candle fire safety near me fire damage restoration near me A Cameron Park resident had fire damage from Valentine candles, they called us SERVPRO of El Dorado Hills/Placerville to respond to the job.

Candles can be a romantic gesture and have a romantic glow in the bedroom, unless the glow is a fire. Sparks and embers will be flying if you are not careful with candles. SERVPRO of El Dorado Hills/Placerville wants you to be mindful of candle safety tips.

There is numerous amounts of flammable content in the bedroom, from window curtains, to bedding, to carpets. The bedroom is not a place where people give their full attention to their surroundings. 

The tips we recommend are:

  • Never leave burning candles unoccupied in rooms
  • Keep flammable solvents away from candle
  • Keep pets away from candles as they can knock it over
  • Utilizing proper candle holders
  • Keep candles away from drafts as it can cause candles to flare up or burn unevenly

It is good to ensure that your smoke detectors are working properly. 

When the worst happens, remember that SERVPRO of El Dorado Hills/Placerville is here for you and any fire damage you may have in your home. We service the local areas: Placerville, El Dorado Hills, Cameron Park, Shingle Springs, Diamond Springs and more cities. Do not hesitate to call us, we are available 365/24/7 at 916-933-3890.

Why Choose SERVPRO of El Dorado Hills/Placerville?

2/11/2021 (Permalink)

Choosing a company to help mitigate and restore damaged property can be daunting. It doesn't have to be hard. SERVPRO of El Dorado Hills/Placerville has years of experience, highly trained technicians, a 24 hour emergency service, and we are locally owned and operated. The areas we service are: El Dorado Hills, Placerville, Cameron Park, Shingle Springs, and Diamond Springs. 

SERVPRO of El Dorado Hills/Placerville is a trusted leader in the restoration industry. The services we offer are: water damage restoration, fire damage restoration, mold remediation, COVID cleaning, biohazard cleaning, and more!

Don't just take our word for it. The customer online reviews say it all! Check us on Facebook, Google, and Yelp! We read all the reviews and respond to each and everyone of them personally. We want to make sure every customer we serve is a happy customer. 

If you are in need of mitigation and restoration services, call SERVPRO of El Dorado Hills/Placerville, at 916-933-3890. 

Grateful for our SERVPRO of El Dorado Hills/Placerville Team!

2/8/2021 (Permalink)

2021 has been hectic for all of our team members, from the office to the field. We are grateful for a team who always strives to go above and beyond for the customers and to help each other grow. The number of incoming job leads and customer satisfaction is evident of our group success.

Throughout 2021, we will continue to work hard and reach the goals we have set from last year! 

If you haven't met our team yet, click here to meet the team of SERVPRO of El Dorado Hills/Placerville. Each individual contributes to our business in various ways, but we are appreciative of everyone. 

The office team are the ones who coordinate with the customers from the initial calls, handling insurance claims, and scheduling. Whereas the field technicians are the ones who are in the field performing mitigation, demolition, and restoration services for the customers. 

Call SERVPRO of El Dorado Hills/Placerville if you need water damage restoration, fire damage restoration, mold remediation, biohazard cleanups, COVID cleaning, sewage backups and more within the local areas: Cameron Park, Shingle Springs, Diamond Springs, El Dorado Hills, and Placerville. 916-933-3890.

Garage Fire Damage in El Dorado Hills

2/8/2021 (Permalink)

wood frame structure, fire damage, fire debris, burnt garage, fire in el dorado hills, fire restoration near me Fire Damage in El Dorado Hills home, a garage fire was caused by a solar power inverted. SERVPRO of El Dorado Hills/Placerville is here to help you!

Fires happen unexpectedly. This customer had fire damage in El Dorado Hills. The first call of action is the fire department to resolve the current fire. Once that initial step is done, SERVPRO of El Dorado Hills/Placerville will step in to begin the initial inspection and walkthrough of the affected spaces. We determined a solar power inverter was the cause of the fire. The device was located in the garage. Due to the damage of the fire, SERVPRO of El Dorado Hills/Placerville determined that the garage will need a full gut and muck out. We extend our services to pack out the contents within the home while we work to restore the property. The next step we proceed is with the cleaning process to remove smoke damage and soot damage on any surface area. We also provide odor control as well. An important note with fire damage restoration is fire damage cleanups require technicians to wear full personal protective equipment because cleaning the structure may put the technician at risk when inhaling or physical contact with the hazardous substance.

If you or anyone you know experiences fire damage in their homes or business, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890, we operate 24/7, and service the local areas: El Dorado Hills, Placerville, Cameron Park, Shingle Springs, and Diamond Springs. We specialize in various types of restoration, water damage restoration, fire damage restoration, mold remediation, COVID cleaning, biohazard cleanups and so much more!

What Needs Biohazard Cleanup?

2/5/2021 (Permalink)

yellow covered suit with face mask ppe suit near me biohazard ppe gear near by biohazard cameron park bio SERVPRO of El Dorado Hills/Placerville handle biohazards with the utmost care! Call us today at 916-933-3890!

SERVPRO of El Dorado Hills/Placerville is well known for water damage remediation and fire damage remediation; however, SERVPRO of El Dorado Hills/Placerville also cleans up after a trauma event. Trauma scenes and crime scenes are considered ‘biohazard cleanup’. Biohazards include blood, vomit, and feces from both humans and animals.

Biohazardous materials are risky to your health and possibly to the environment. Biohazards come from biological microorganisms found throughout the body and bodily wastes. Medical waste such as needles, prescription drugs, and blood-contaminated items are considered hazardous as well and should be treated in accordance with bio-hazard cleanup protocols. SERVPRO of El Dorado Hills/Placerville has the highest-trained staff and strictest cleanup protocol in the Sacramento area. Our company received training through the American Bio-Recovery Association, and was taught by the owner of the company that handled the Boston Marathon Bombings and Pentagon Anthrax cleanup. SERVPRO of El Dorado Hills/Placerville’s adherence to such high standards ensures the safety of you and your family, as well as our employees’ safety.

SERVPRO of El Dorado Hills/Placerville is licensed through the State of California to clean up and transport hazardous waste. It is important to use licensed professionals because they conduct safe cleanup, removal, and disposal of biohazardous waste. Licensed professionals are also subject to review of their bloodborne pathogen protocols and job site safety by CalOSHA.

In the event that you or your loved one is a victim of a crime or experiences a trauma, you want someone you can trust. A company will be coming into your home, or the home of your loved one, so be sure the professional you choose is the best.

Water Damage in Sutter Creek

2/3/2021 (Permalink)

green equipment in kitchen with wood cabinets and laminate flooring to dry home SERVPRO of El Dorado Hills/Placerville, a water restoration company for you! Call 916-933-3890 for an inspection, if you think you have water damage.

Water damage happens unexpectedly. Our recent customer from Sutter Creek called SERVPRO of El Dorado Hills/Placerville after their hot water heater ruptured, leaving the residents with inches of standing water in the kitchen, laundry room, and garage. Our team of technicians provided emergency water services late at night to prevent further water damage.

Upon arriving at the job site in Sutter Creek, SERVPRO of El Dorado Hills/Placerville did moisture readings, moisture mapping the affected rooms and set up equipment to begin the drying process and to stabilize the structure for a few days.

SERVPRO of El Dorado Hills/Placerville understands how overwhelming a water loss can be for you, but we are here for you every step of the way, from the first initial call to the final walk through. Call us today if you have water damage in your home at 916-933-3890.

Understanding The Mold Remediation Process

2/2/2021 (Permalink)

black mold circles on white wall mold near me mold near Placerville near El Dorado near Rescue near cameron park mold nearby A customer called for mold remediation services in Placerville. We were there to clean and restore the home, preventing the mold from returning again.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Contact SERVPRO of El Dorado Hills/Placerville 916-933-3890

The mold cleanup and restoration process will begin when you call our office. Our office will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO of El Dorado Hills/Placerville will carefully inspect your property for visible and hidden signs of mold.

Step 3: Mold Containment

Our technicians use various containment procedures to prevent the spread of mold. They may isolate the contaminated area with physical barriers to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Their specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful HEPA air scrubbers to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO of El Dorado Hills/Placerville uses antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO of El Dorado Hills/Placerville will clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We are also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, flooring, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The experts of SERVPRO of El Dorado Hills/Placerville will help ensure not only the safety of your living environment, but also your peace of mind. Call us today at 916-933-3890.

Fire Damage in Cameron Park

2/2/2021 (Permalink)

burned kitchen cabinet, ceiling, and countertop. Drywall charred and removed, green equipment The entire kitchen was affected, from drywall, countertops, cabinets, and more. We started cleaning, set up containment and equipment immediately.

A customer in Cameron Park recently had a kitchen fire. Unattended cooking is a common mistake. Unfortunately, for this customer, smoke damage and soot damage were present throughout the home. 

SERVPRO of El Dorado Hills/Placerville arrived and provided emergency fire services and cleaning to this customer's home.

The typical fire damage restoration process is:

-Emergency contact

-Providing inspection and fire damage assessment

-If needed, we provide board up and roof tarp service

-If there is water damage, we provide water extraction and drying

-Removing smoke and soot damage within the home, surfaces, walls, and furniture

-Cleaning

-Restore

Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 if you have fire damage. We service the local area: El Dorado Hills, Cameron Park, Shingle Springs, Diamond Springs, and Placerville.

Common Concerns Of A Biohazard Emergency For Your Business

2/1/2021 (Permalink)

Biohazards are considered extremely dangerous and can affect the health of you, your staff members, and your customers. Majority of the calls SERVPRO of El Dorado Hills/Placerville received for biohazards are from sewage backups or flood water. 

Our team of highly trained technicians at SERVPRO of El Dorado Hills/Placerville have the training, the personal protective equipment, and industry equipment to safely clean and get your business back up and operating again.

Here are the common concerns in a biohazard emergency:

-Is it safe to stay inside your business? No, stay out of the affected areas because exposure to the contaminants can cause health problems

-Turn off the HVAC system to prevent further spread of contaminants in the building

-In the event of a sewage backup or flood water, do not attempt to remove the water yourself

This is the time to call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for all your commercial biohazard needs, from flood water to sewage backups. We consider these emergency and should be dealt with as soon as possible to prevent further damage. We are available 24/7 for any biohazard emergency you may have!

Biohazard: Death Cleanup Mattress Removal in Pilot Hill

1/29/2021 (Permalink)

male wearing respirator mask, gloves, shoe booties, in front van with equipment biohazard near me mattress removal pilot hill SERVPRO of El Dorado Hills/Placerville take the necessary actions to properly dispose of a mattress removal after a biohazard death cleanup. Call us

When a loved one has died in their home alone, the body begins to decompose after a period of time. If the person has passed on the mattress, the surrounding materials around and below the bed and body can be contaminated by the bodily fluids. Death on a mattress results in discarding the mattress as medical waste. Doing so will prevent the fluids from infecting anyone else.

Discarding a biohazardous mattress at a dump site is grounds for heavy fines and/or legal actions. Health regulations are violated. To protect yourself and others, please give our team at SERVPRO of El Dorado Hills/Placerville a call and let us take care of the matter for you. We will come pick up the mattress and any other affected bedding and legally transport it with all needed licenses and permits as medical waste to be burned at a medical waste disposal facility. Call us today at 916-933-3890.

Dishwasher Overload in El Dorado - What Do I Do?

1/26/2021 (Permalink)

kitchen area with brown cabinets and four green machinery After you have removed the excess water in the area, make sure to call SERVPRO El Dorado Hills/Placerville to monitor and provide our services!

On the way out the door to go to work, you turn on the dishwasher. In your mind, that will be one item marked off your to do list. Unfortunately, when you arrive home you discover that your dishwasher has flooded your kitchen. 

What should you do after contacting SERVPRO of El Dorado Hills/Placerville for help?

Before help arrives, make sure to turn off the water and safely turn off electricity to wet areas of the building. At that point, you can proceed to remove as much excess water as possible. Save yourself a headache and take these simple steps to prevent a water damage from your dishwasher. For the future, it is important to remember that you should be taking care of your appliances. 

  • Regularly maintain dishwasher
  • Load it properly
  • Use the right soap
  • Only use when someone is home

Dishwashers can be immensely helpful taking loads of dishes off your hands. If your dishwasher creates water damage, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890. Our highly trained professionals are here to help 24/7.

Biohazard: Types of Hoarding to Cleanup

1/21/2021 (Permalink)

open white drawer with garbage laying around, biohazard, hoarding, mess, cleaning services near camino near pollock pines Hoarding scenes are a type of biohazard that SERVPRO of El Dorado Hills/Placerville handle, so reach out to us for assistance!

Hoarded homes do not look all the same. There can be many different types of hoards. Hoarded items can include but certainly are not limited to:

  • food
  • trash
  • clothes
  • toys
  • paper
  • animals

Some of these types of hoards take more people to clean them out than others and take more time to complete the task at hand. When we provide an initial inspection and estimate for a hoard cleanout, we always take the type of hoard into account. So give us, SERVPRO of El Dorado Hills/Placerville, a call to take care of your biohazard hoarding, at 916-933-3890.

Commercial Building Water Damage in Sacramento

1/19/2021 (Permalink)

flooded basement in sacramento, near by, near me, old sacramento We understand how stressful it is to have water damage to your home or business. SERVPRO of El Dorado Hills/Placerville is here to help you!

SERVPRO of El Dorado Hills/Placerville took the job to restore a commercial building in Sacramento after the city water line pipe burst and flooded the entire basement. There was standing water, damaged drywall, wet carpet, wet insulation, and more. We performed emergency services to extract the standing water and set up drying equipment as soon as we arrived on site to prevent further water damage. 

SERVPRO of El Dorado Hills/Placerville can handle any water damage, no matter how big or small. We take care of commercial water losses and residential water losses.

We operate 24/7, and you can reach us at 916-933-3890 for emergency services, inspections, quotes, and more! 

Why Sewage Flood Clean Up Requires a Professional Restoration

1/18/2021 (Permalink)

towels lined on tile floor into common area near me near el dorado hills near cameron park near shingle springs near placer Sewage backup from toilet in Diamond Springs home. Customer called us for emergency services and we were ready to handle it! Call us today!

Sewage backup is the most troublesome incident that happens in a residential home or business. It is difficult to deal with. This requires a lot of time and effort. It also requires disinfecting and purification techniques. It can cause damage to property and health problems.

Sewage clean up causes a lot of hassle and presents a lot of health hazards. Sewage spills contain contaminants that can cause diseases. Professional help is your best option in this kind of situation. 

At SERVPRO of El Dorado Hills/Placerville, we have highly trained technicians who can handle any water damage and sewage flood clean ups. Professional restoration technicians use the proper equipment and follow standard safety procedures and remediation techniques that typical property owners do not normally have access to. Remember that the longer the contaminated waters remain in your home or on your items, the greater the chance of spreading disease and causing a mold problem.

Here is what we do to restore your property:

  1. Identify and address the origin of the sewage backup
  2. Pump out contaminated water and remove debris
  3. Remove and replace damaged drywall and floors if necessary
  4. Ventilate and dry the area with the help of professional dehumidifiers and air scrubbers
  5. Restore salvageable content to its original condition
  6. Clean and sanitize the area
  7. Remove mold and mitigate mold damage if necessary and take efficient measures to prevent mold growth

Using a professional sewage cleanup service will respond to your situation in the quickest manner. Mitigation and restoration companies like us offer not only water extraction, but also quality repair works, odor removal, and content cleanup, they can completely clean, sanitize, and restore your home.

If a disaster happens despite your best efforts to prevent it, make sure you identify and halt the problem that caused the sewage backup to the best of your ability! Follow with calling reliable water damage restoration professionals to handle the sewage backup cleanup. SERVPRO of El Dorado Hills/Placerville arrives quickly and starts the process immediately. This immediate response helps to minimize the damage, cleaning, and restoration costs. Give SERVPRO of El Dorado Hills/Placerville a call anytime that you need us at 916-933-3890.

Biohazard: Death in Cameron Park home

1/15/2021 (Permalink)

yellow covered suit with face mask ppe suit near me biohazard ppe gear near by biohazard cameron park bio in el dorado placer A customer called SERVPRO of El Dorado Hills/Placerville for a biohazard death in their Cameron Park home. We take proper care throughout the process.

When a loved one of yours or a tenant in your property dies, someone is responsible to ensure that the home is both cleaned, and all biohazard contents are fully removed. Without the emotional trauma of a death, this task alone can be overwhelming, daunting, and dangerous. Without the proper biohazard training, the job can take a long time and areas can be overlooked and missed, ultimately, creating an unsafe environment to live. 

Our trained professionals at SERVPRO of El Dorado Hills/Placerville are here for you with compassionate and empathetic biohazard cleanup after a death whenever and wherever you need us. We are available 24 hours a day, 365 days a year for biohazard cleanups. SERVPRO of El Dorado Hills/Placerville has the experience in dealing with all kinds of situations, and we will handle your property with care and fast service. We are here for you.

The biohazard services we offer are: deaths, homicide cleanups, mattress removal, crime scene residues, sewage backups, blood cleanups, animal waste, hoarding scenes, and more!

Whether you need us to clean up bodily fluids out of a bedroom, remove an infected mattress, or to clean out an entire hoarded home, we are there to solve every problem, no matter how big or small. Call us, SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for biohazard services!

Odor Control in El Dorado Hills

1/12/2021 (Permalink)

hallway carpet in process of removal, has several brown ring stains Customer needed their home in El Dorado Hills to be deodorized to remove the odor due to cat urine in the carpet and carpet pad.

You just recently bought a home and noticed a strong odor in the house. Turns out the previous homeowner had pets. While there are no doubt furry friends bring a lot of happiness, fun, and excitement into our lives, the pungent odors and unsightly stains come with the territory of having a four-legged friend. With pet training accidents, the stench can easily settle in carpets, furniture, and curtains around your home. Accidents happen, but that does not mean you have to tolerate the smell. 

So, how do you get rid of pet stains and smells in carpet? 

Although you may be able to clean the pet stain and to the naked eye the stain can look clean, but you may find the smell lingers afterward. This is due to small enzymes of the stain being left in the carpet. 

There are chemicals and common household items that can help with odor control. Pet odor neutralizers and baking soda. The baking soda will do a good job of lifting the pet smells from the carpet, but it is extremely hard to get it all. 

If pet odor neutralizers or baking soda techniques do not completely remove the odor, you can reach out to SERVPRO of El Dorado Hills/Placerville for a thorough carpet clean. Our technicians specialize in carpet odor control and since odors come from numerous sources, our approach is to use various methods to neutralize them. 

Oftentimes, the stains can seep past the top layer of carpet, and soak into the carpet pad and the subfloor. We can ensure that the scent no longer remains a problem for you. We at SERVPRO of El Dorado Hills/Placerville have the right products, advanced machinery, and cleaning experience to take care of all your odor and carpet cleaning needs! Call us today at 916-933-3890.

Mold Damage in Shingle Springs. What do I do?

1/7/2021 (Permalink)

cabinet under sink displaying pipe lines, and some mold on the lining of the cabinet Please call us at 916-933-3890 to take care of the mold damage as soon as possible!

Mold can be a serious problem for any homeowner, especially when it comes to getting rid of the odor once the visible mold has been removed. If you are experiencing this issue in the aftermath of a flood, storm, or other moisture damage, then you know the smell of mold can be quite unpleasant! However, there are a few ways you can handle the odor until a mold cleanup and remediation company like SERVPRO of El Dorado Hills/Placerville can be called in to help with the problem!

So let’s learn about mold. One fact that may help you is to understand the musty smell that mold emits is due to the mycotoxin it releases as it eats and grows. The more mold that is present, the stronger the odor is likely to be. Black mold can smell particularly strong, and you may even catch the smell before you see any visual signs.

Reduce Indoor Moisture

Moisture is the main contributor to mold growth and high humidity can cause it to grow on a variety of surfaces, such as:

  • Paper
  • Wood
  • Drywall

You can reduce indoor moisture with fans and by opening windows. This may help stunt mold growth and reduce the odor. It is important to remember that this is probably a temporary fix and that the air may still need to be cleaned by professionals.

Have A Professional Inspect

Professional mold removal technicians have machines available that clean the air instead of simply masking it with air fresheners. The equipment we use ranges from air scrubbers to ozone machines that can destroy molecules in the air that cause the musty odor and leave any room smelling fresh. This type of mold remediation can ensure that the smell will not return once the process is complete. 

Knowing how to handle these smells can help expedite the cleanup process and leave your home smelling pleasant once more. SERVPRO of El Dorado Hills/Placerville are available to service for mold damage in Shingle Springs, Diamond Springs, El Dorado Hills, Placerville and  Cameron Park. 

Hoarding cleanup in Placerville

1/4/2021 (Permalink)

hoarding cleanup biohazard near placerville near me near el dorado near el dorado hills near cameron park We handle various biohazard calls on a daily basis. Hoarding is a biohazard. Call SERVPRO of El Dorado Hills/Placerville.

Our most recent biohazard was a hoarding cleanup in Placerville. SERVPRO of El Dorado Hills/Placerville wants you to understand that a hoarded home full of trash can be a health issue for those who are presently living in the home, and those who live nearby. Ranging from rotten food, paper, unused items, such a house is deemed uninhabitable, and hoarding is considered a biohazard. Cleaning a home is a needed step, but prior to getting garbage bags, we would like to share with you three pieces of advice.

  • Hoarded trash should be cleaned out by professionals, those who are trained on proper hoarding remediation. 
  • There may be items that can be sorted out and salvaged
  • Hoarding trash is more than a physical problem

This is where SERVPRO of El Dorado Hills/Placerville comes in, helping you with biohazard cleanup services such as sewage backups, animal waste/remains, hoarding scenes, blood cleanup, suicide/death accidents, and more! Just give us a call today at 916-933-3890 to find the best course of action to take for each biohazard incident.

Have A Fire or Smoke Damage Emergency? Tips from SERVPRO of El Dorado Hills/Placerville

12/31/2020 (Permalink)

Burnt garage walls with a square cut out showing interior wood walls and piping Customer had fire damage to his garage in El Dorado Hills, and we were there to help! Call us at 916-933-3890, for fire damage restoration work!

A candle was knocked off the nightstand and in a matter of minutes, your home was engulfed in flames. The firefighters have put out the fire and cleared out the smoke, but the damage has been done. What do you do now? Is it safe to stay in the house? SERVPRO of El Dorado Hills/Placerville is here to help with some tips!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Change HVAC filter.

What NOT To Do After A Fire

  • Do not attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us, SERVPRO of El Dorado Hills/Placerville.
  • Do not attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Do not use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Do not turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Do not send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

After any fire damage situation, your primary focus should be safety. Call 916-933-3890, SERVPRO of El Dorado Hills/Placerville, we will be there to provide all the services that you never knew you needed, from fire damage restoration, water damage restoration, to mold remediation, and biohazard and crime scene remediation. We will help you restore your home to its preloss condition “Like it never even happened.”

New Year’s Safety Tips

12/30/2020 (Permalink)

sparkler on black background with text in red box saying from us to you happy new year servpro of el dorado hills/placerville We are available 24/7, even on holidays, should you ever need our services. Call us at 916-933-3890.

Here at SERVPRO of El Dorado Hills/Placerville, we want you to welcome the new year on a good note! Please remember to take extra care during the celebrations. Many of the things we enjoy during this festive period, such as fireworks, fairy lights, candles, and decorations, can all be fire hazards when proper care is not taken!

Tips we recommend to keep you safe this New Year:

  • Fireworks

If you are planning to celebrate with fireworks, store them in a metal box, read the instructions, never go back to a lit firework and keep a bucket of water nearby

  • Candles

Never place candles near your furnishings. Do not leave them burning unattended

  • Electrical appliances

Switch off electrical appliances when not in use, unless they’re designed to stay on. Take extra special care with fairy lights and outdoor lights. Always switch off and unplug lights before you go to bed

  • Cooking

Never leave cooking unattended. Always remain in the kitchen when the stovetop is turned on

  • Smoke Alarms

Check the battery in your smoke alarm, and use the New Year as a reminder to clean it and remove dust!

Many New Year celebrations include fireworks, candles, and lights. If you do utilize these products, be cautious and wary of your surroundings and keep a supply of water or fire extinguisher at hand. We are here to serve you in your time of need, should anything go wrong. We are just a phone call away! 916-933-3890. Call us for any fire damage during the holidays; we service for our local areas: Shingle Springs, Diamond Springs, Cameron Park and El Dorado Hills.

What Steps Are Crucial in Disinfecting Property Flooded by A Storm?

12/26/2020 (Permalink)

exercise studio with two black carpets in center, a water extractor vacuum to the right, and storage box of mats at the top Exercise studio in Folsom flooded due to storm sewage backup, SERVPRO of El Dorado Hills/Placerville was there to help! 916-933-3890.

SERVPRO of El Dorado Hills/Placerville can help clean, disinfect, or remove materials as part of flood damage restoration.

When a storm floods your property, one of the problems you must worry about is contamination. Failure to decontaminate the affected areas can pose significant risks. It is important to note that you can clean up your property and still leave traces of contaminants.

Can contamination persist after cleaning?

Cleaning is a necessary part of flood damage restoration when an El Dorado County and Placer County property floods. However, several factors influence its effectiveness in removing contaminants, including:

  • Whether affected materials are porous or non-porous
  • Whether cleaning involves the use of disinfectants or antimicrobial products
  • Procedures used in the application of cleaning agents

What is easier to decontaminate, porous, or non-porous material?

Floodwaters contain massive levels of contaminants, such as chemicals and biohazards. In most cases, decontamination is only feasible for non-porous or semi-porous materials such as wood furniture or some floor and wall materials. Porous materials, including carpets and pad, allow deeper penetration of contaminants minimizing chances of proper decontamination. Our SERVPRO technicians remove such materials for disposal for the safety of your family.

Which steps are necessary when decontaminating hard surfaces?

  • Allowing products at least 10 minutes of dwell-time
  • Use of products at correct temperatures of at least 68°F
  • Ensuring the cleaning solution spreads evenly around the property

Our technicians use various approaches to ensure we decontaminate all areas thoroughly. For instance, to ensure we apply enough products on vast areas such as floor surfaces, we use electric machinery or sprayers for application. We also clean the surfaces we want to decontaminate before applying the disinfectant since the products need physical contact to be effective.

Restoring sanitary conditions to your property after a storm floods it is crucial. Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 to assist. We’re Faster To Any Size Disaster.

What Are The Benefits of Hiring A Water Damage Restoration Company?

12/21/2020 (Permalink)

hand holding a device pointing down towards carpet to test water levels We have the proper equipment to test for water damage in your home! Call SERVPRO of El Dorado Hills/Placerville today at 916-933-3890.

Water damage may be the most common form of property damage, but nobody likes to deal with it. Whether it comes from a leaking pipe, a heavy rainstorm, or appliance failure, water causes a great deal of damage to both building materials and furnishings, and it will continue to wreak havoc until it’s removed. This is one job it’s better to leave to us, SERVPRO of El Dorado Hills/Placerville. We handle water damage restoration for a variety of reasons, along with other services.

We Find Hidden Water Damage & the Leak Source

Sometimes it is easy to locate the source that caused the excess water in your home; for instance, a failed water heater is spraying water all over, is most likely the culprit. In other instances, the source may be tougher to find, like a broken pipe in a wall or a crack in the foundation can easily be overlooked. Whatever the source, if the leak is not corrected in a timely manner, there will be a never-ending cycle of flooding and cleanup until it is fixed. Water can get into places most people wouldn’t think to look and cause damage that can go undetected until it’s too late. Our highly trained restoration technicians know how and where to look for water damage, as well as for sources of leaks. 

Heavy Duty Equipment & Products

As water damage mitigation professionals, we utilize the most advanced equipment and products in the industry. Our equipment is usually not available to members of the general public, often because using them requires specialized training. Carpet vacuum cleaners aren’t designed to remove water, and commercially available shop vacuums may not be able to handle an extensive flood. Here at SERVPRO of El Dorado Hills/Placerville, we own heavy-duty dehumidifiers, air movers, fans and vacuums. Our water extraction equipment can remove large amounts of standing water and the dehumidifiers and air movers can even extract water from damaged materials. We even have meters to do moisture readings and moisture mapping. All done by trained professionals so secondary damage can be prevented. 

Fast Responses & Time Saver

When you find signs of water damage in your home or business, it is important to act quickly before even more damage occurs. Wasting time tracking down resources and manpower gives rot and mold more time to ruin furnishings and building materials. That’s why it’s best to call a water damage restoration company that offers 24 hours, 7 days a week emergency services. Leaving cleanup to the professionals frees you and/or your staff to continue running your life or your business.

Reducing Costs & Insurance Help

Working with a water damage mitigation company like us, SERVPRO of El Dorado Hills/Placerville may save you money in the long run. As a restoration company, we will also help you file a claim with your insurance provider for any property that was damaged by the flood or by mold. Since we frequently work with insurance adjusters, we know exactly what paperwork is necessary and the best ways to file claims!

No matter if it comes from rain, sewage backups, or broken pipes, we will respond quickly to begin the mitigation process before the damage can spread further or harmful mold or bacteria can begin to grow. Our highly trained technicians remove excess water; dry, dehumidify, and disinfect the area; restore structural elements and personal items; and remove all traces of mold from your property.

Any time you find excess water in your home or business, call the water damage restoration experts at SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

How To Handle Winter Storm Damage?

12/18/2020 (Permalink)

2 copperline pipes and black pipe behind drywall Prevent storm damages by following SERVPRO of El Dorado Hills/Placerville's winter storm damage tips! If you need help, call 916-933-3890!

Disaster strikes all year round, ranging from wildfires, rain storms, to winter storms. So what do you do in preparation for these storms? As we approach the winter season, SERVPRO of El Dorado Hills/Placerville recommends that you take the necessary precautions to handle winter storm damage to your home or business. Doing so will prevent additional damage to your property. Our SERVPRO Franchise Professionals have the winter storm experience, expertise, and the resources to remediate damage caused by winter weather!

Some things to keep in mind during the winter season are frozen pipes, snow and ice build-up, and attic condensation.

  • Frozen Pipes

Consider where you live! El Dorado County sees freezing temperatures, so make sure your home has frost proof faucets or weather-proofed pipes. Many of the pipes that break during winter are located outside, so remove all hoses that are attached to the faucets. Always keep your heater above 60 degrees, even when gone, as this can cause pipes to freeze and break. Consult a plumber to inspect your pipes prior to the winter season.

  • Ice Damming

A threat to your roof is snow and ice melting from the internal heat of your home or business; however, the heat is not evenly distributed across the roof, and the melting water that collects in the cold areas can freeze into ice. Ice dams can prevent melted water from running off your roof, causing it to pool, freeze and expand on the roof where it can cause further leaks and damages. Have your roof inspected regularly before the winter season by a licensed roofer.

  • Attic Condensation

When snow, ice and water build up on your roof, the warm air rising through your home can reach that cold roof deck in your attic and turn into condensation. This can lead to wood rot and mold. Make sure your attic is properly vented. Venting will allow warm air to escape the house without reverting back into a liquid. Again, consult a professional roofer for proper inspection.

Remember that heavy snow and ice can stress your roof and lead to leaks or even a sagging ceiling. Before winter begins, take these necessary precautions to prevent winter storm damage. SERVPRO of El Dorado Hills/Placerville can handle any kind of storm damage throughout El Dorado County, Amador County, Placer County and Sacramento County. Call our office today at 916-933-3890.

How To Keep Pipes From Freezing

12/15/2020 (Permalink)

wall torn, with a rectangle opening revealing two copper pipes frozen pipes near Placerville near me near El Dorado Hills A customer had frozen pipes in Placerville. SERVPRO of El Dorado Hills/Placerville recommends keeping your pipes in check, call us at 916-933-3890

You may think that freezing temperatures are too far in the future to plan. In fact, it is just around the corner for El Dorado County and Placer County. You walk out to the front of your house with a coffee in hand only to see the snow fall and begin to pile in your driveway. This is the perfect time to plan and prepare for freezing temperatures. It is essential to prepare ahead of time to prevent the impact this winter will cause, which includes frozen pipes.

Dropping temperatures can cause catastrophic damage to your home. For example, large amounts of water can come out of a small crack from a pipe and freeze, resulting in structural damage, flooding, and potential mold growth.

SERVPRO of El Dorado Hills/Placerville recommends these tips to help prevent frozen pipes.

Turn up the heat

If you are going away for a few days during the winter, it’s recommended by many insurance companies to keep the heat at a steady 55 degrees. This will keep your home just warm enough to keep the pipes from freezing.

Open your doors 

As the temperature drops, it’s a great idea to keep the cabinet doors open in your home to allow the heat from the rest of your home to warm up the pipes.

Faucet Drip

When pipes freeze it’s the pressure that is formed between the blockage and the faucet that will cause the pipe to rupture. Letting the faucet drip, preferably with warm water, avoids the pressure from building inside.

Insulate, Insulate, Insulate!

Usually, pipes are located where there isn’t much insulation, like attics and basements. You can use fiberglass sleeves or foam to dramatically reduce the chances of your pipes freezing. 

During colder weather, frozen pipes are the most common cause of property damage. We receive calls every winter in elevated cities about frozen pipes in Placerville, winter storm damage in Cameron Park, attic mold in Coloma, winter roof damage in Diamond Springs, and water damage in Shingle Springs. If you encounter any kind of storm damage loss, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for immediate response. The longer you wait, the greater the chance of secondary damage. We have the training and knowledge to mitigate the destructive effects that water damage can cause!

12 Days of Holiday Safety Tips, Day 12 Overpacked Outlets Safety

12/12/2020 (Permalink)

fire damage near me near el dorado hills near placerville near cameron park near shingle springs near rescue near pilot hill Remember to be fire cautious this holiday season!

Another fire hazard for this winter season is overpacked outlets. Having an outlet overpacked with wires operating the christmas lights, the radiator, the television, and other electronics is bound to lead to fire damage in your home. We at SERVPRO of El Dorado Hills/Placerville, want to prevent fire damage this winter season. 

We understand that decorative lights give homes and neighbors a festive glow during the long winter nights, but just remember to be cautious to not overcrowd outlets. Electrical malfunctions are the cause of half of residential fires. Always follow the manufacturer’s directions and replace any strings that are broken or worn out or have loose bulb connections. And most importantly, remember to unplug the lights before you go to bed or leave your home.

SERVPRO of El Dorado Hills/Placerville wishes you a happy and safe holiday season. Remember that we are available 365/24/7 for fire damage, water damage, smoke damage, mold remediation in the El Dorado County area and its local cities! Call us at 916-933-3890!

12 Days of Holiday Safety Tips, Day 11 Flammable Gift Safety

12/11/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of christmas safety tips from servpro fire damage near me nearby Happy Holidays from us to you! Remember to be mindful of fire safety. We are here for any fire damage you may have in your home!

For Christmas, we typically wrap presents in decorative designed paper. We at SERVPRO of El Dorado Hills/Placerville want you to be mindful of how and where you store wrapped gifts. We want you to understand that paper can easily catch fire. This means you should not hide paper wrapped gifts at the top of the closet near a lightbulb, in a boiler room, or near a heater where it could ignite!

For more gift wrapping safety tips, read up on Day 7 of 12 Holiday Safety Tips https://www.SERVPROeldoradohillsplacerville.com/blog/post/250111/fire-smoke-damage-restoration/12-days-of-holiday-safety-tips-day-7-wrapping-paper-safety

Remember to keep a trash bag close by to contain the paper. Do not be tempted to throw it into the roaring fireplace. This poses a flash fire risk for you and your family. 

If you need our fire damage restoration services this holiday season, do not hesitate to call us at 916-933-3890. SERVPRO of El Dorado Hills/Placerville is here for you in your time of need! We service Placerville, El Dorado Hills, Cameron Park, Shingle Springs, Diamond Springs, and other cities in the local area!

12 Days of Holiday Safety Tips, Day 10 Space Heater Safety

12/10/2020 (Permalink)

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So why are house fires more common in the winter months? You are like a living Christmas card, where you bake holiday cookies in the oven, sit near your space heater or fireplace, all while entranced by the beautiful, flickering holiday lights and taking in the sweet aroma from your peppermint candle. Life could not be cozier.

Now consider that all of these holiday delights are fire hazards, it is now easy to see why house fires are so common during the winter. No matter the season, no matter the holiday, no matter the disaster, SERVPRO of El Dorado Hills/Placerville is ready to help!

So how can you use a space heater safely?

Space heaters can warm up those nooks and crannies in your house, but if you do not use them correctly, it can be very dangerous. 

Some important tips to remember:

  • Always turn off your space heater and unplug it when you are not in the room. 
  • Keep your space heater three or more feet away from any objects, including the walls, to reduce the risk of fire or heat damage.
  • Never use an extension cord with a space heater, the cord could potentially melt and start a fire.
  • If you have a gas space heater, turn on the gas after you strike your match.
  • Never use your gas oven as a space heater, it increases the risk of carbon monoxide poisoning.

We at SERVPRO of El Dorado Hills/Placerville understand the stress a fire disaster in your home can cause. Our technicians know it is your home, but treat it with respect like their own. Our hope is to take that stress from you and make it “Like it never even happened.”

Call us today at 916-933-3890!

12 Days of Holiday Safety Tips, Day 9 Baking Safety

12/9/2020 (Permalink)

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We all enjoy baking during the holiday season, even us at SERVPRO of El Dorado Hills/Placerville! Getting together with family and friends to enjoy some traditional holiday food is something that many of us hold close to our hearts. However, the holiday season can involve many activities and distractions that can contribute to us being unfocused in the kitchen. Unfortunately, this is when accidents can occur. 

It is imperative to stay alert when you are baking during the holidays! SERVPRO of El Dorado Hills/Placerville is here to share some of our recommendations to prevent kitchen fires while baking!

  • Equipment Check

Equipment safety lies at the heart of all baking success. Your oven should work properly and heat to the correct temperature. It also needs to stay clean. Spills on the bottom of the oven can catch fire, so check for them and clean them before and after you bake.

  • Use a Timer 

Leaving the room while you are baking leads to opportunities for fires to start and spread unchecked. If you are in the kitchen preparing several different baked goods at once, set timers to remind you to stop and check on baked goods regularly.

  • Kitchen Conscious

Keep anything that can catch fire - pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, towels or curtains - away from your stove, oven or any other appliance in the kitchen that generates heat. And do not wear loose clothing or sleeves that dangle while baking, that can catch fire too!

  • Smoke Alarm

Install a smoke alarm near your kitchen, and on each level of your home. Use the test button to check it each month. Replace all batteries at least once a year if your smoke alarm requires it.

  • Fire Safety

Always check appliances are turned off. Also, consider purchasing a fire extinguisher to keep in your kitchen and take training on the proper use of extinguishers.


The above safety tips can certainly help prevent a baking-related fire from breaking out, but that does not mean that you are always completely protected. Accidents do happen, so it is important that you contact fire remediation experts if your home has suffered from a kitchen fire. Our team at SERVPRO of El Dorado Hills/Placerville want to keep our community safe during this holiday season. For more information on fire damage restoration services, contact SERVPRO of El Dorado Hills/Placerville, we are available 24/7, at 916-933-3890.

12 Days of Holiday Safety Tips, Day 8 Firework Safety

12/8/2020 (Permalink)

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Each year families and friends attend numerous gatherings throughout the month of December and into the month of January. Fireworks will be used in the celebrations at many of these gatherings and knowing the rules and safety precautions is the key to enjoyment without sustaining injuries.

If you can not resist having your own firework celebration, here is a list of recommended safety precautions we suggest.

  • Never allow young children to handle fireworks, and older children should use them only under close adult supervision
  • Anyone using fireworks or standing nearby should wear protective eyewear
  • Never light them indoors
  • Use fireworks outdoors in a clear area, away from buildings, vehicles, people and flammable material
  • Only light one device at a time and maintain a safe distance after lighting
  • Never ignite a firework in a container
  • Do not try to re-light or handle malfunctioning fireworks
  • Soak unused fireworks in water for a few hours before discarding
  • Keep a bucket of water nearby to fully extinguish fireworks that do not go off or in case of fire

SERVPRO of El Dorado Hills/Placerville wish you a fun and safe holiday season! For information on fire damage services to your home or business, call us at 916-933-3890. Our local service areas are El Dorado Hills, Placerville, Cameron Park, Shingle Springs, and Diamond Springs for all fire damage and more services!

12 Days of Holiday Safety Tips, Day 7 Wrapping Paper Safety

12/7/2020 (Permalink)

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For some, Christmas morning in many homes means unwrapping gifts in front of a cozy fireplace. SERVPRO of El Dorado Hills/Placerville recommends not to toss that wrapping paper into the flames - it might start a serious chimney fire. It is best to throw out that holiday paper or recycle it!

We remind you three reasons why you should never burn wrapping paper.

  • Traveling embers

Paper burned in the fireplace may release small pieces which can land on a rug or carpet, setting it on fire. These smoldering fragments could even float up the chimney and out onto your roof or lawn.

  • Flame height

Flames from burning paper tend to burn higher than wood flames. They could reach combustible material in your fireplace, causing a chimney fire.

  • Toxic fumes

When ignited, paper with colored print or glitter can release harmful gases.

If a fire damage or smoke damage should affect your home or business, SERVPRO of El Dorado Hills/Placerville are ready to help you make it “Like it never even happened.” Our technicians are ready to help 24/7, 365 when disaster strikes. Should you ever need us for any damage restoration work, call us, 916-933-3890.

12 Days of Holiday Safety Tips, Day 6 Cooking Safety

12/6/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of Christmas safety tips from SERVPRO If a fire from cooking causes property damage in your home, call us 916-933-3890. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

Cooking fires are the leading cause of home fires and injury. There is a spike during the holidays due to the increase in cooking. Make sure that you never leave your cooking unattended and that you do not leave children unattended near a stove or oven! SERVPRO of El Dorado Hills/Placerville wants to prevent home fires, so follow these tips when you are cooking!

  • Never Leave Your Cooktop Unattended

Both electric and gas stovetops can easily cause fires if you do not watch them carefully. If you do need to leave the kitchen for any reason, make sure you switch the burners off before you do so. 

  • Never Store Combustible Items Near Your Cooktop

It is important that you keep surfaces near your cooktop free of clutter. Keep anything that can catch fire away from the stovetop, mitts, utensils, food packaging, towels, etc.

  • Install Smoke Alarms

Be sure that your smoke alarms are working properly and that you have a fire extinguisher nearby. Replace all batteries at least once a year if your smoke alarm requires it.

  • Small Fire on Stovetop

If a small fire arises on the stovetop, smother the fire by sliding the lid over the pan and turn off the stovetop

  • Never Store Anything in Your Oven

For an oven fire, keep the door shut and turn off heat. Always make sure appliances are turned off.

Remember to cook with caution. No matter the size of the kitchen fire, it can be overwhelming. If you do not feel comfortable with fighting a small cooktop fire, exit the house and call 911. SERVPRO of El Dorado Hills/Placerville is open 24/7. If you experience a kitchen fire, we can help cleanup whether it be smoke, soot, or fire damage. 



12 Days of Holiday Safety Tips, Day 5 Fireplace Safety

12/5/2020 (Permalink)

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A fire this time of year is great for various reasons: it helps to create a warm and cozy home and limits your heating costs. However, the risk of fire damage or smoke damage increases significantly, so it is important to be safe when it comes to fireplaces and wood stoves. Here at SERVPRO of El Dorado Hills/Placerville, we want to help keep you and your family safe with some fireplace safety tips!

  • Keep your fireplace clean
  • Always keep a fire extinguisher handy
  • Close the damper when not using your wood fireplace
  • Have a chimney cap installed
  • Get your chimney cleaned twice a year

If you do not have experience in cleaning or maintaining your fireplace or know what to look for, call a local professional. They have the tools and resources to make sure that your chimney is up and running safely for the wintertime. 

If a fire damage or smoke damage should affect your home or business, SERVPRO of El Dorado Hills/Placerville are ready to help you make it “Like it never even happened.” Our technicians are ready to help 24/7, 365 when disaster strikes. Should you ever need us for any damage restoration work, call us, 916-933-3890.

12 Days of Holiday Safety Tips, Day 4 Candle Safety

12/4/2020 (Permalink)

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We all agree that the holiday season is a magical time, but holiday traditions, decorations, and celebrations can lead to accidents or worse if you are not careful. Here is how to keep your family safe and healthy through to the new year. 

Holiday candles cause 10 deaths, 175 injuries and over 20 million dollars of property damage each year in the United States. Here are some of our recommendations:

  • Keep candles in a votive and never set them directly on decorations or any flammable materials.
  • Never put real candles on a Christmas tree as decorations.
  • Never leave a candle burning unattended. Always extinguish candles at the end of a night or when leaving the space. It is safer to blow it out rather than risk a potential hazard.
  • Always use a sturdy candle holder to keep it from tipping over or touching flammable surfaces.
  • Be careful not to splatter wax when extinguishing a candle.
  • Get flame without the fire. Consider replacing traditional candles with flameless, battery-operated types, but do not forget to turn them off when leaving the house as LED lights do get hot!

If a fire damage or smoke damage strikes your home from an unattended candle in the following areas: Cameron Park, Shingle Springs, Diamond Springs, Placerville, and El Dorado Hills, we can help. SERVPRO of El Dorado Hills/Placerville has the experience helping customers when disaster strikes with crews ready to respond 24/7, 365. If your home or business suffers from water damage, fire damage, smoke damage, soot damage, sewage damage or any other type of property damage, call us at 916-933-3890.

12 Days of Holiday Safety Tips, Day 3 Outdoor Christmas Light Safety

12/3/2020 (Permalink)

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On the third day of Holiday fire safety, SERVPRO of El Dorado Hills/Placerville is here to remind you to always use proper lights for indoor or outdoor usage as indicated on their packaging to prevent fire damage to your home. Did you know that outdoor-use lights are specifically made to operate in cold and wet environments, while indoor-use lights are tested to ensure they will not cause a tree fire? 

SERVPRO of El Dorado Hills/Placerville has some tips for you to keep in mind when putting up outdoor holiday lights:

  • To hook up your outdoor lighting, use a three-prong ground extension cord with the Underwriters Laboratories (UL) label
  • Connect your outdoor lighting to a Ground Fault Circuit Interrupting (GFCI) outlet. That way if there is a short or an overload on your lights, the GFCI outlet will trip before the breaker in your house. This serves as an added layer of protection against fires
  • Use properly sized plastic mounting clips or hooks. When running wires outside, always fasten your lights to a stable mounting surface. However, avoid using staples or nails. Wire insulation can be accidentally pierced or cause shorts or hard-to-find breaks. While stringing your display, keep your lights and wires well clear of electrical service lines connecting to your house, use only outdoor-rated extension cords and protect plug unions from being moved or getting wet.
  • Be safe while hanging your lights outside. Always work with someone to hold your ladder steady and keep yourself in the center. Never overreach or try to move the ladder when you are at the top

Remember that SERVPRO of El Dorado Hills/Placerville specializes in fire damage restoration for both residential and commercial properties, along with smoke or water damage. We can handle any size disaster! Call us at 916-933-3890, we are available 24/7, 365 days a year!

12 Days of Holiday Safety Tips, Day 2 Indoor Christmas Light Safety

12/2/2020 (Permalink)

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Christmas is around the corner, and you know what that means: fire safety. Each year, fire departments respond to structure fires caused by Christmas trees. Carefully decorating Christmas trees will make the holidays safer.

For this holiday season, we at SERVPRO of El Dorado Hills/Placerville want to make sure that you and your family have a safe and festive season. Follow these steps to stay safe all winter long. And follow along during our 12 days of safety blogs to make sure that this season is merry and bright! Today’s focus is Indoor Christmas Light Safety!

  • To help save both energy and money as well as help to eliminate the risk of fire, make sure to turn off your holiday lights when you leave your home or when you go to bed.
  • Do not use strings of lights that are worn, frayed, manually spliced, or broken
  • Do not overload power outlets with holiday lights. Pay close attention to the manufacturer’s instructions on the number of lights you can string together.
  • Typically, do not link more than three light strands unless the directions indicate it is safe. Connect strings of lights to an extension cord before plugging the cord into the outlet.
  • Be sure to periodically check the wires; they should not be warm to the touch!

If any property damage should affect your home or business this holiday season and all year long, trust the team with years of experience serving customers in their hour of need, SERVPRO of El Dorado Hills/Placerville. We are available to contact 24/7 at 916-933-3890 for more than just fire damage this holiday season. We provide water damage restoration, mold remediation, odor control and more! We service the following areas: Cameron Park, Placerville, Shingle Springs, Diamond Springs, and El Dorado Hills.

12 Days of Holiday Safety Tips, Day 1 Christmas Tree Fire Safety

12/1/2020 (Permalink)

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Christmas trees and holiday decorations account for millions of dollars in property damage every year. As the holidays approach, it is important to take extra precaution when it comes to fire safety. Follow us through the 12 Days of Holiday Safety Tips. SERVPRO of El Dorado Hills/Placerville encourages reading up on these Christmas Tree safety tips to prevent a disaster this holiday season.

  1. Pick out a fresh tree, with vibrant green needles
  2. Do not purchase a Christmas tree that is dry or dropping needles excessively
  3. Remember to water the tree immediately once in the stand, and to add water daily
  4. Keep your tree away from candles, heat sources, and other electronics
  5. If you purchase an artificial tree, be sure it is labeled fire-retardant
  6. When the tree’s needles begin to fall, it is time to take it down
  7. Place the tree away from foot traffic, and blocking doorways
  8. Always ensure that all smoke detectors are working

Follow these guidelines, and remember, if you do have an emergency, contact SERVPRO of El Dorado Hills/Placerville at 916-933-3890 today for your disaster and restoration needs. Have a safe and happy holiday!

Holiday Safety Tips

11/29/2020 (Permalink)

greenery and red poinsettia borders with black text of Christmas safety tips from SERVPRO Christmas Safety Tips. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

The holiday season is a time for family, friends, and good cheer. Homes around the world decorate their houses, both inside and outside, with Christmas trees, Hanukkah menorahs, and beautiful lights. While this is all wonderful, it is important to keep in mind that all these items present potential fire hazards for your home and should be taken very seriously. SERVPRO of El Dorado Hills/Placerville will be there to handle your fire damage restoration needs this holiday season, should you need us! 

Here are some important general safety tips to keep in mind this holiday season:

  • Do not leave your holiday cooking unattended while the oven or stove is on
  • Purchase a Christmas tree with intact needles, water it daily, and make sure the trunk has a fresh cut
  • Keep candles at least a foot away from anything that could catch fire
  • Keep matches and lighters away from children
  • Carefully inspect light strings for things like cracked wires, frays, or broken sockets
  • Do not leave your home while menorah candles are still lit
  • Get your chimney inspected before you begin lighting fires

The above tips are crucial, so take all this advice to heart because the last thing you want this holiday season is a house fire. If the home of you or a loved one has suffered fire damage, call on the fire restoration specialists at SERVPRO of El Dorado Hills/Placerville for immediate help!

Keep an eye out for our 12 Days of Holiday Safety Tips, expanding on each topic above in-depth to help keep you and your family safe this holiday season!

Our 148 Policy | Emergency Process | SERVPRO of El Dorado Hills/Placerville

11/27/2020 (Permalink)

white background with orange house company logo and text saying fire & water - cleanup & restoration Emergency or not, we are available 24/7 for service, just give us a call today at 916-933-3890!

With our emergency process, SERVPRO of El Dorado Hills/Placerville can get your property back to preloss condition “Like it never even happened.” For any job we get called into, we have a policy, whether it is water damage, fire damage, odor control, mold remediation or cleaning. The 148 policy helps us hold ourselves accountable and ensure that every customer gets the same treatment and can count on the same phenomenal service that we pride ourselves on! 

So, what is our 148 policy?

One Hour:
Within one hour from the first notice of loss, we will contact you to arrange for our services. You will know help is on the way!

Four Hours:
Within four hours of loss notification, we will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage. During this time, a trained, uniformed, equipped SERVPRO professional will walk you through the job process step-by-step, and give you a detailed explanation on what to expect and the anticipated outcome. We will begin pretesting for restorability and working from the source of the damage outward. 

Eight Hours:
Within eight business hours of on-site arrival, a verbal briefing of scope will be communicated to the appropriate person, normally your adjuster or property manager.

Cleaning, Restoration, & Deodorization:
We will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

Final Walk-Through:
After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Our staff is highly trained in property damage restoration, so rest assured our team of technicians is equipped with the knowledge to restore your property.

SERVPRO of El Dorado Hills/Placerville is locally owned and operated, so we are already close by and ready to respond immediately when you need us. We make disasters “Like it never even happened.”

Tips on Extinguishing a Grease Fire

11/25/2020 (Permalink)

kitchen area with brown cabinets, stove, microwave, and our equipment Be careful while cooking! In the event of a kitchen fire damage, call us, SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Cooking is the number one cause in home fires and injuries. Knowing how to smother a grease fire can help keep you, your family, and friends from getting hurt or having a severe house fire. SERVPRO of El Dorado Hills/Placerville recommends some tips on extinguishing a grease fire!

If A Grease Fire Starts:

  1. Cover the flames with a metal lid or cookie sheet. Leave the cover on until it has cooled.
  2. Turn off the heat source.
  3. If it is small and manageable, pour baking soda or salt on it to smother the fire.
  4. As a last resort, spray the fire with a Class B dry chemical fire extinguisher.
  5. Do not try to extinguish the fire with water.
  6. Do not attempt to move the pot or pan outside.

DO NOT use flour, baking powder, or other cooking powders that resemble baking soda or salt. They act differently and could make the fire worse.

If You Are Unable To Extinguish The Grease Fire:

  1. Get out! You need to leave as soon as possible to prevent injury or loss of life
  2. When you leave, close the door behind you. This will help contain the fire inside.
  3. When you get to a safe distance from the fire, call 911 right away.
  4. Do not re-enter your home until it has the “all clear” from the fire department.
  5. Call us, SERVPRO of El Dorado Hills/Placerville for fire damage restoration

Tips To Prevent Grease Fires:

  1. Stay in the kitchen while you are cooking. One of the leading causes of kitchen fires is unattended cooking.
  2. Do not cook if you are exhausted or inebriated.
  3. Keep anything that can catch on fire away from your stovetop.
  4. Remove as much moisture from the food, and don’t add frozen foods to hot oil.
  5. Keep an eye on the temperature of your oil. If you see smoke or smell oil that means your oil is too hot. Turn off the burner and let it cool down.
  6. Heat the oil slowly.
  7. Add food gently, so there is no splashing.
  8. Keep a lid in arms reach in case of a fire.
  9. Always keep children and pets away from the stove while cooking.

Fires can be especially devastating. In addition to the physical damage by the fire and smoke, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you will need a guide to help you through this crisis. SERVPRO of El Dorado Hills/Placerville has the specialized equipment and expertise to help you navigate you through the process.

Autumn Storms

11/23/2020 (Permalink)

Autumn storms are right around the corner. The effect of these storms can be good or bad. As much as we love the sound of thunder, the jolt of lightning going through the sky and the smell of rain, there are bad things that can come along with it. Power outages are often a risk associated with storms. It is good to know what to do in case you lose power, because you never know how long it could be out. It could be out for a matter of seconds, or for several hours. Here are some tips SERVPRO of El Dorado Hills/Placerville suggests that will help you know how to be prepared, and what to do during a power outage.

  • Keep flashlights available around your house. Avoid using candles when possible.
  • Keep the opening of freezers and refrigerators to a minimum. When kept closed, refrigerators can stay cool up to 4 hours, and freezers can stay frozen up to 48 hours. If need be, you can put ice in a cooler to keep your food cold.
  • Watch out for carbon monoxide poisoning. If you are running a generator, it should be used outside and away from a window or door. Never use a gas stovetop, oven, camp stove, or charcoal grill to heat your home.
  • If it’s cold in your home, add more layers of clothes and blankets. Do not use the oven or a grill as a heating source. If it becomes too cold, try to plan to go to another location where heat is available.
  • Turn off and disconnect any appliances and electronics. The power may surge or spike when it is restored, and that may cause damage to the items.
  • If you have a sump pump, keep an eye on it so you don’t end up with a flooded basement.

If a storm occurs, the safety of you and your family is of the utmost importance. Be safe out there!

SERVPRO of El Dorado Hills/Placerville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. We can handle any size disaster!

Call us at 916-933-3890.

SERVPRO of El Dorado Hills/Placerville - The Right People To Call When The Need Arises

11/20/2020 (Permalink)

male in SERVPRO gear, mid-walk, carrying mats and roll of white paper, and surrounding him is a ladder and cardboard boxes Our technician in-action working on a water damage in El Dorado Hills. Call us today 916-933-3890 for various restoration needs!

SERVPRO of El Dorado Hills/Placerville is versed on all aspects of commercial and residential work!

We all know that unexpected emergencies happen. When they do happen, a prompt response can save your business a lot of time and money. The faster that an experienced mitigation team like us, SERVPRO of El Dorado Hills/Placerville, can get on the scene, the better! By responding immediately, it helps to limit the damage to the property, resulting in less demolition. The hassle of mitigation alone is bad enough, but the hassle of reconstruction is often more disruptive to your life and your business. 

Not all the services that SERVPRO of El Dorado Hills/Placerville offers is a result from emergencies. Some of these services happen as a result of an unnoticed event like a dripping water line, or they could be general cleaning or maintenance needs. These services can be scheduled around your needs and can even be performed after hours if needed. SERVPRO of El Dorado Hills/Placerville are the experts when it comes to water and fire damage, mold remediation, odor control, general cleaning, COVID cleaning, biohazard such as crime and trauma scene cleanup, and reconstruction services with our sister company, Sierra Renovations. It doesn’t require an emergency to get to know what we can do to help you in your time of need!

SERVPRO of El Dorado Hills/Placerville is a diverse, community-based franchise that is well respected for its expertise in servicing the customer.  We can perform on any level and any size job from both the residential and commercial segments. We understand what it means to experience a loss in your home or work, and we handle each job specific to the needs of each customer.

Feel free to call us 24/7 at 916-933-3890, we service for water damage, fire damage, mold remediation, biohazard and trauma, and odor removal in the following areas: Cameron Park, El Dorado Hills, Placerville, Shingle Springs, and Diamond Springs.

Thanksgiving Safety Tips

11/19/2020 (Permalink)

orange and red branches bordering on the left and right side, with text in the middle "we wish you a Happy Thanksgiving" Should you ever need us during the holidays, call us at 916-933-3890! We are available for you, even during the holiday season!

The turkey is the biggest star, and the kitchen is the heart of the home this month. Everyone loves to be involved in holiday preparations. So, safety in the kitchen is important, especially on Thanksgiving Day when there are a lot of people at home and cooking activity. Did you know that cooking fires are the number one cause of home fires and home injuries? Thanksgiving is the peak day for home cooking fires, followed by Christmas Day, Christmas Eve, and the day before Thanksgiving! Here at SERVPRO of El Dorado Hills/Placerville, we want you to be safe this holiday with our recommended safety tips.

  1. Remember to stay in the kitchen when you are cooking the turkey or mash potatoes on the stovetop so you can keep an eye on the food and check on it frequently.
  2. Keep children away from the stove! Make sure to keep hot food and liquids out of reach because the steam or splash from vegetables or gravy could cause serious burns.
  3. Keep matches and utility lighters out of the reach of children.
  4. Be sure electric cords from mixers, plate warmers are not dangling off the counter, so you or the children do not trip.
  5. Make sure your smoke alarms are working. Perform maintenance tests frequently.

Thanksgiving is a wonderful time to gather with friends and family, eat delicious food, and travel to visit loved ones. While enjoying the holiday, and as things might get hectic in the kitchen, it is important to always keep safety in mind. The kitchen presents more hazards than imagined.

Should you ever have a house fire during the holidays, call us, SERVPRO of El Dorado Hills/Placerville at 916-933-3890! We operate 24/7, servicing for local cities: Cameron Park, Shingle Springs, Diamond Springs, El Dorado Hills, and Placerville. 

Happy Thanksgiving Weekend from SERVPRO of El Dorado Hills/Placerville to YOU!

Protect Your HVAC Unit From Mold Growth

11/16/2020 (Permalink)

white ceiling covered with plastic wrap and taped. light fixtures in the ceiling Mold growth can spread quickly! Follow these tips. SERVPRO of El Dorado Hills/Placerville suggests to protect your HVAC unit! Call us at 916-933-3890!

Across Sacramento County, Placer County, and El Dorado County, we have experienced consistently high heat and humidity levels. While a little dampness on a unit or a duct may sound harmless, the resulting effects on your insulation, drywall, and other building materials may be detrimental. Oftentimes these issues go unnoticed and when they are discovered, mold growth is usually an issue. SERVPRO of El Dorado Hills/Placerville suggests you follow a few of these easy rules to make sure that you don’t end up with a larger problem.

  • Inspect HVAC units often 

We are not just talking about taking a peek up at your vents every once in a while. Take a ladder and inspect your return and handler frequently. Make a note of any discoloration, corrosion or standing water. Look for water staining around the area that may have been caused by condensation or faulty components. Also, make sure the condensation drain line is open and flowing into a drain that is working.

  • Get Your AC Unit Serviced 

Once a year, your unit should be serviced by an HVAC professional. They will be able to help identify any potential issues that you may encounter and curb water damage in your home or business.

  • Get a moisture inspection 

Testing your indoor air quality can oftentimes be as easy as knowing the indoor relative humidity and temperature. Any sharp fluctuations in relative humidity are a large indication that there may be a problem with your system. Regardless of where you set your thermostat, if you have relatively high humidity levels, you are putting your home or business at risk of secondary damage including mold or condensation.

  • Watch windows and vents 

Mildew and condensation should not build up on these areas if your HVAC unit is properly sized for the area in which it is trying to condition. If you are seeing discoloration around your vents or noticing mold buildup on window caulking, you may need to call us, SERVPRO of El Dorado Hills/Placerville for a mold remediation service.

  • Do not ignore your senses 

If you walk into your home and smell an earthy or musky odor you may have a mold issue. If you walk into your business and your skin instantly feels sticky and wet, your AC system may not be operating properly. If you see staining or discoloration that wasn’t seen before, don’t turn a blind eye. Using common sense and listening to your instincts are often the best ways to prevent further damage.

At SERVPRO of El Dorado Hills/Placerville, we are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs. Mold spreads quickly, so a minor mold infestation can quickly escalate into a major problem. We are dedicated to responding immediately when you contact us at 916-933-3890.

Unpredictable Storm Damage

11/13/2020 (Permalink)

Bad weather can be unpredictable, and when it happens, homes are at risk of suffering storm damage. The worry is that it’s often difficult to tell just how serious the damage is.

SERVPRO of El Dorado Hills/Placerville understands the process of water damage through the roof and has years of experience. 

Homeowners may be unaware of what is causing major issues within the building’s structure and only consider the minor issues. Remember, serious storm damage is not always immediately visible! It may seem like there’s nothing to worry about, but actually, mold growth and ceiling stains are very often signs of a more sinister problem.

Call Us Today at 916-933-3890.

Schedule an appointment for us to come and inspect your home ASAP. If you wait for obvious signs of damage, you may be putting your entire home at risk. Moreover, if your roof or other structural elements have suffered storm damage, your insurance may cover the cost of repair and restoration.

SERVPRO of El Dorado Hills/Placerville has a team of full trained technicians specializing in storm damage restoration. We also offer 24/7 emergency home restoration services on mold, water, fire, smoke, or any other disaster that may strike your home.

We are always ready to help and can handle any size job!

Mold Removal Frequently Asked Questions

11/11/2020 (Permalink)

Under sink with pipe and brown color in bottom of cabinet You have a mold problem, we have a solution. Call SERVPRO of El Dorado Hills/Placerville, faster to any size disaster! 916-933-3890

It is well known that mold and the process of mold removal can be dangerous. However, not many people are knowledgeable about the issue. Mold does not spontaneously develop; it is caused by other problems in homes, such as high humidity levels or excess water! Additionally, only a physician has the qualifications to determine if someone's health is at risk. People have different tolerance levels, though certain people are at higher risk. If you need a mold inspection and assessment, SERVPRO of El Dorado Hills/Placerville is available to call 24/7!

The following are a few frequently asked questions that SERVPRO of El Dorado Hills/Placerville receive, and we are here to answer.

Is it Necessary to Test My Home for Mold?

You can determine your need for mold removal using different factors, such as visible mold, musty odors, and health issues with inexplicable symptoms. At SERVPRO of El Dorado Hills/Placerville, we can have a mold clearance testing provided prior to any service work.  

Is there a spray that I can use to kill mold myself?

As earlier stated, there are particular conditions that foster mold growth; if these are not remediated, the mold will keep growing or reappear. There are topical sprays that are capable of helping to eradicate mold, but an untrained individual should not use them without the appropriate training and equipment. However, spray can leave stains that will be indicative of a past mold problem, which could make it difficult to sell the home if you plan to do so.

We are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs.

We are proud to provide mold remediation services in our local areas. We are Faster to Any Size Disaster! Call us, SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for mold remediation services, and more!

Water Categories: Clean Water, Gray Water, Black Water

11/9/2020 (Permalink)

door opening to room in standing water with white scraps of soaked paper floating with blue bin Commercial water damage in Folsom

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of El Dorado Hills/Placerville to deal with the emergency because you must treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information we have provided below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you!

Category 1: Clean Water

Category 1 water is the cleanest, clearest, and most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflowing with no contaminants, appliance malfunctions involving water-supply lines to name a few. however, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to Category 2 or 3 if left untreated.

Category 2: Gray Water

Gray water damage is a little bit more serious and requires a fast-pace removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Category 2 water include, but is not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; and broken aquariums. If left untreated, it can quickly degrade into Category 3.

Category 3: Black Water

Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Category 3 water can include, but is not limited to: sewage, toilet overflows, flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of El Dorado Hills/Placerville is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness. Give us a call for any type of water damage at 916-933-3890.

Does Your Home Suffer From Smoke Odors? Contact SERVPRO of El Dorado Hills/Placerville!

11/6/2020 (Permalink)

bucket collecting burnt pieces, and cabinet burnt black on the side Customer turned on the kitchen gas stove and when it lit, it burst, damaging the cabinets. They reached out to SERVPRO of El Dorado Hills/Placerville!

You are cooking Thanksgiving dinner this year for everyone and just realized that your turkey has burnt in the oven. There is now a small kitchen fire and smoke has permeated your home, odor particles spread quickly onto the walls, the furniture, your carpets, and the smoke odor lingers in your property. Your first thought would be what do I do? It can be overwhelming, which is why SERVPRO of El Dorado Hills/Placerville is your most trusted restoration company in El Dorado County

So how does SERVPRO of El Dorado Hills/Placerville get rid of the soot and smoke odors in your home? 

We use specialized equipment and chemical treatments to help tackle fire odors, which will assist us in removing the smoke and soot from the ceilings, walls, and other surfaces. We utilize  HEPA air scrubbers with charcoal filters to trap odor particles from the air. We physically remove soot from all surfaces with specialized cleaning agents. SERVPRO of El Dorado Hills/Placerville will completely deodorize your home at the completion of cleaning.

What machinery do we use for odor removal?

  • Hydroxyl generators which use a UV light to destroy the odors
  • HEPA air scrubbers, filtration and fogging equipment to deodorize the structure
  • Ozone generators that use oxygen in the environment to eliminate odors.

Is it possible to clear an entire house of fire odor?

Part of fire damage restoration is to always get your home or business to its pre-fire condition. The technicians of SERVPRO of El Dorado Hills/Placerville take extra care to ensure that residual odors are removed completely at the end of the service. 

Have any questions about fire, smoke, or soot damage in your home? Call us, SERVPRO of El Dorado Hills/Placerville today at 916-933-3890 to inspect and assess the fire damage! We want to help you get back into your home as soon as possible!

SERVPRO of El Dorado Hills/Placerville handles C DIFF Cleanup

11/2/2020 (Permalink)

SERVPRO of El Dorado Hills/Placerville is a restoration service for homes and businesses. We specialize in water damage, fire damage, storm damage, smoke damage and even cleaning services such as C DIFF cleanup and COVID cleaning. 

So, are you experiencing nausea, fever, abdominal pain, or loss of appetite? Sounds like a case of the flu, right? Maybe. You think you could be dealing with a bad virus that just leaves your system in a few days, but what if it is something more serious, like Clostridium difficile, more known as C DIFF, a bacterial infection, that attacks the colon and lining of the intestines. 

Did you know that C DIFF can spread from person to person or by way of contaminated environments if not properly disinfected? The spores from this bacterium can live on surfaces for several months, which is why hiring C DIFF professional cleaners is critical to the health of those in contact with the infected environment.

When you get sick, you go to the doctor, but what do you do if your home is infected? You want to prevent any reinfection. By having your home thoroughly cleaned by professional C diff cleaners like SERVPRO of El Dorado Hills/Placerville. This precaution is important for people sharing a bathroom with others, like small children and elderly in the home. 

Even if surfaces like faucets and sinks appear clean, you may ask yourself, why doesn’t the product you buy in-stores eliminate the presence of the virus or bacteria? C DIFF can be incredibly resistant to household cleaners and disinfectants. Our trained technicians at SERVPRO of El Dorado Hills/Placerville use products that are rated to rid of C DIFF.


If you have any questions or would like to schedule a C DIFF cleaning, give us a call today at 916-933-3890.

6 Steps to Water Damage Restoration

10/30/2020 (Permalink)

hand holding a device up to a blue wall with an outlet to the left. Our technician doing a moisture reading on the walls of a home for water damage in Cameron Park. Call us if you need help, at 916-933-3890.

When your property incurs water damage, whether it is a water ring on the ceiling, a leaking pipe, loose faucet, or a flood of standing water, acting quickly is important! When you first discover the water damage, you can count on SERVPRO of El Dorado Hills/Placerville to help you. We have a six-step restoration process to restore your property to its pre-damage condition.

Here are the six steps to water damage restoration

  • Initial Emergency Contact

You can call us 24 hours a day, 7 days a week to begin the water restoration process because taking immediate action is crucial after the water damage occurs. When you call us, we will ask questions to get an overview of the damage and to help us determine what resources we will need to dispatch accordingly to resolve your situation.

  • Inspection and Damage Assessment

When we arrive on the scene in response to water damage, we will do a detailed property inspection to assess the damage, identify the water source, the category of water, and check for safety concerns. From there, we will develop a thorough plan of action and provide an estimation for our work.

  •  Moisture Extraction

Utilizing our extraction and pump units, the water extraction process will remove most of the moisture. We will start this process as quickly as possible to lessen the likelihood of secondary damage occurring. We can also help you move out of your belongings if they might be damaged as well.

  • Dehumidifying and Drying

After the excess water has been removed, we can begin fully drying all porous materials that have absorbed water. Our industrial-grade equipment moves air quickly and helps moisture to evaporate as fast as possible, which will dry out floors, walls, and carpets as well as discourage mold growth.

  •  Cleaning and Repair

 After sustaining water damage, impacted surfaces will typically require professional cleaning. In addition to structural cleaning, we will clean your belongings that are able to be restored. We will also do odor removal to prevent the musty odor that water-damaged furniture can develop.

  • Restoration

The final step is ensuring that your property is restored to its pre-water condition. This will involve things like drywall and flooring repairs or even reconstruction. By working with SERVPRO of El Dorado Hills/Placerville, you are working with a company that can handle all elements of the restoration, including the difficult reconstruction parts that truly restores things back to their pre-damaged state. We also handle restoration and construction.

Remember to call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 if water damage occurs in your home or business! We’re Faster To Any Size Disaster.

Have A Mold Problem? Tips from SERVPRO of El Dorado Hills/Placerville

10/28/2020 (Permalink)

white wall room with mold, heavily damaged and brown on floor and walls Vacant property has subfloor that has been heavily damaged and has mold all over it. Customer called us for mitigation and restoration services!

So, you finally notice the mold growth in the corner of the wall. You wonder where it is coming from. Water intrusion like a roof leak or a broken water line can lead to mold growth. With as little as 48 hours, mold can quickly become a problem in your home or business causing health effects as well as significant damage to your property. Call SERVPRO of El Dorado Hills/Placerville at the first sign of mold. 

Did you know that significant mold growth can occur within 48-72 hours? Within that time frame, the mold may present a greater risk to the children, the elderly, and anyone with respiratory problems. How do I know if there is mold in my property? Mold has a strong, musty odor which may indicate the presence of mold hidden behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact SERVPRO of El Dorado Hills/Placerville for mold remediation services

What NOT to Do:

  • Do not touch or disturb the mold
  • Do not blow air across any surfaces with visible or suspected mold growth
  • Do not attempt to dry the area yourself
  • Do not spray bleach or other disinfectants on the mold

Have a mold problem? Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890. If you have a mold problem in your home or business, your primary focus should be safety. Clear out the affected space. Our team of technicians have the training, protective gear, and specialized equipment necessary to handle your mold problem.

Halloween Safety Tips

10/26/2020 (Permalink)

pumpkin glowing in the dark with triangle eyes and nose and a smile Don't hesitate to reach out to us, SERVPRO of El Dorado Hills/Placerville if you are ever in need! 916-933-3890

With a season full of tricks and treats, SERVPRO of El Dorado Hills/Placerville wants to provide you with some fire safety tips to ensure a safe and fun Halloween. Halloween decorations are the first thing to ignite numerous reported home fires each year. Whether you are trick or treating, throwing a party, or staying inside, decorations can be a lurking fire risk and it is important to be aware.

Here are five Halloween fire safety tips:

  • Use a battery-operated candle or glow stick inside your jack-o-lanterns.
  • When choosing costumes, stay away from long trailing fabric.
  • Teach young children to stay away from open flames, including jack-o-lanterns with candles in them.
  • Keep all decorations away from open flames, especially cornstalks, dried flowers, and crepe paper.
  • Provide young children with glow sticks or flashlights to carry with their costume.
  • Remember to keep all exits clear of decorations so escape routes are not blocked. Also, make sure all smoke alarms are working properly.

Everyone one is entitled to one good scare on Halloween, but remember to keep a house fire out of it. Don’t be haunted with fire damage. Follow these steps to enjoy your spooky season with tricks and treats.

We are wishing you a happy and safe Halloween. As always, if the unexpected happens, SERVPRO of El Dorado Hills/Placerville is always here to help with fire and water damage, so give us a call at 916-933-3890.

Why We Focus on Restoration Instead of Replacement | SERVPRO of El Dorado Hills/Placerville

10/23/2020 (Permalink)

SERVPRO orange house logo in front of a green square SERVPRO of El Dorado Hills/Placerville is here to help!

Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of El Dorado Hills/Placerville.

If you have damage done to your home, it is a difficult thing to process and recover from. Dealing with the emotional impact of the actual emergency in addition to the recovery process can be a long and uphill battle, but the sooner you can get back into your home, the sooner you can begin to rebuild your life.

Though it can always be difficult to begin the recovery process, working with a good restoration company can make a tremendous difference. We will focus on restoring your home and belongings, instead of simply recommending a replacement, so you can save time and money and get back home more quickly. This can help you feel more at home when you return to your household!

How Restoration Can Lead to Saving Time and Money

We can help you save money on your insurance.

Thankfully, homeowner’s insurance will often cover major losses from emergencies or disasters, but an expensive claim can raise your premium as well. By restoring what we can instead of fully liquidating your home and belongings, we can keep the claim costs low, saving you money over time.

We can protect your sentimental items.

When you must quickly leave the home in the event of an emergency, there are likely many precious, irreplaceable items that are left behind. With our fleet of restoration equipment, however, we can restore many of these items to look exactly as they did before the damage. We have restored photographs, art, heirlooms and many other irreplaceable items over the years.

We make sure your home feels like home again.

Going home after a disaster is quite an emotional experience, but by restoring your items when possible, we can ensure it truly feels like home when you walk in the door. From furniture to personal items, we can handle all the elements of restoration that make a difference in the way your home feels.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact SERVPRO of El Dorado Hills/Placerville today at 916-933-3890 to learn more!

How We Cleanup Water Damage After A Flood

10/22/2020 (Permalink)

two washing machine valves behind the washer unit Customer had water valve burst in laundry room. SERVPRO of El Dorado Hills/Placerville ensures all water damage repairs are carried out successfully.

Water damage can come from different sources, and understanding the importance of categorization can help with the water damage impact. Water damage comes in varying intensities, danger levels, and reach of damage. As a homeowner or property owner, you wonder “how a company such as SERVPRO of El Dorado Hills/Placerville handles comprehensive water damage cleanup?” Learn some of the ways our technicians control and repair water damage in our local residences and commercial properties.

Step 1 - Identifying the Source and Water Type

Water damage must be correctly identified by source and water type. For instance, did it come from a storm or flood, or was a pipe burst or leak? There are also different categories of water to identify - either clean, gray, or black, each one with different safety and cleanup protocols. If necessary, our crew will work to stop the water flow as quickly as possible, to avert further damage to your home.

Step 2 - Surveying Damage and Mold

After we understand the type of damage we are handling, our technicians search the home visually and utilize moisture detection equipment to find out what areas have been affected, and what further action needs to be taken. Lastly, our crew looks for signs of mold growth, which takes priority in a cleanup operation.

Step 3 - Furniture and Water Removal

Next step is to remove all the furniture from the affected areas, and pump out the water if necessary. Our company uses industrial-grade machinery to pump water from the interior to the exterior of the home, with either a portable or a truck-mounted pump.

Step 4 - Drying and Odor Treatments

Additionally, we bring out more heavy machinery to begin drying and deodorizing the affected area, to make sure no more damage or mold growth occurs and any odors are removed.

Step 5 - Carpet Removal and Final Cleaning

In some cases, the carpeting in a room will need replacing. We make sure to evaluate carpeting carefully for moisture so as not to incur extra expenses. Sometimes, a cleaning may only be necessary, particularly when water damage is contained early on. Once the final cleanup and sanitization is completed of the surrounding area, the furniture is brought back into the home or rooms affected.

SERVPRO of El Dorado Hills/Placerville employs certified and well-trained technicians who are experienced with all kinds of water damage restoration and cleanup jobs. If you need our services for any type or volume of water damage to your home, call us at 916-933-3890 for 24/7 emergency service. We provide water cleanup services in Sacramento, Folsom, El Dorado Hills, Cameron Park, Shingle Springs, Jackson, and Placerville.

Fire Damage in Pollock Pines

10/21/2020 (Permalink)

pink room with ruined square painting, charred walls and water streaks running down, debris on floor Customer in Pollock Pines experienced a fire loss, and called SERVPRO of El Dorado Hills/Placerville to handle the situation!

Property damage can happen to anyone, anywhere, and anytime. Fires can occur in both residential homes, commercial properties, and multi-unit dwellings like hotels, apartments, dorms and condos. SERVPRO of El Dorado Hills/Placerville has experience in heping property owners and renters just like you when a disaster occurs. Whether it is smoke damage from an unattended candle or a grease fire from a cooking attempt gone wrong. 

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process at https://www.SERVPROeldoradohillsplacerville.com/ 

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We service the following areas for fire damage restoration: Cameron Park, El Dorado Hills, Placerville, Shingle Springs, and Diamond Springs. We have a team of on call professionals around the clock to respond when damage strikes. Give us a call today at 916-933-3890. 

Commercial Biohazard

10/20/2020 (Permalink)

male wearing a full coverage of yellow ppe suit with a mask and blue gloves in a property Technician in full PPE equipment handling a biohazard

At SERVPRO of El Dorado Hills/Placerville, we understand that any type of exposure to biological and/or chemical contaminants can pose serious health threats and consequences to you and your employees. In a commercial business setting, any type of sewage backup, blood cleanup or even chemical spill can place you and all the occupants of the area at risk. Upon recognizing the situation, your primary focus should be safety.

If you ever have a biohazard, follow these tips to keep you and everyone in your commercial building safe.

What to Do After a Contamination

  • Stay out of the affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system to prevent spread

What Not to Do After a Contamination

  • Do not use your household vacuum to remove water.
  • Do not use electronic household appliances.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging.

Whether it is blood, fluids, or tissue, our technicians have the tools and equipment to detect every spot, splatter, or shard. Biohazard cleanups are the hardest cleanup sites we face as industry experts, but rest assured when SERVPRO of El Dorado Hills/Placerville has completed the cleaning, your property will be restored to a safe and healthy environment. 

Call us for commercial biohazard cleanups, 916-933-3890.

Calling A Biohazard Professional For Your Biohazard Cleanup Needs

10/15/2020 (Permalink)

Life sometimes gets messy, and dealing with a biohazard such as trauma and crime scene cleanups make it more chaotic, so now what? Maybe you are dealing with a situation where there was a large blood loss, or even a death in the family and you need help. You find yourself hopping on Google to search for companies who may take on this kind of work and find that there are a handful of reputable and qualified companies such as SERVPRO of El Dorado Hills/Placerville to help! At first it almost seems too embarrassing to reach out to strangers about your unique cleaning needs, but then you notice some of the pictures and work posted by us on Google, Yelp, and Facebook, and begin to realize that we have cleaned and dealt with many situations like what you are experiencing. You know you must take the leap of faith and get the problem addressed, so you decide to call us at 916-933-3890. 

When you finally build up the courage to connect with us and talk, a faint feeling of relief will overcome you knowing that you found someone who really understands your needs to successfully start and complete your project.

So, what exactly is the process from the time you call to the time you hang up? 

First, the basics: you're going to want to provide us with your information:

  • your full name (or the name of the person of which you are representing or the owner of the property) 
  • the address that needs our services
  • phone number
  • email

Second is, it would be helpful to briefly explain a little about what you need done and what may have caused you to require our services. 

Finally, to determine cost, payment, and terms: an in-person inspection would be required to get an estimate for services. You should know that most of the time our services for trauma and crime scene cleanup is covered under home, auto, or business insurance. Why pay for it if you don’t have to? This is when it is a good idea to connect with your insurance provider and let them know what you are experiencing, confirm your coverage with them, and potentially even file a claim. You can even mention to your provider that you have a company that handles biohazard cleanups, SERVPRO of El Dorado Hills/Placerville, that is guiding and helping you through the process. 

Once the service appointment and method of payment has been established, we would send you the work authorization for your signature. Now you’re in the books, and ready for our team to come in and do what we do best! Aside from the cleaning and decontamination process, we will document the cleanup in order to provide it as proof of the condition of the property prior to cleaning, and that it was in fact cleaned according to the scope of work. This will be essential to submit to an insurer as proof that the claim was legit, and the work was done. After the job is complete and the invoice is paid, we can also issue you a certificate of satisfaction that will ensure to any curious parties that you did in fact have your property professionally remediated by SERVPRO of El Dorado Hills/Placerville.

We treat your property and the people involved with the greatest empathy and respect, so call SERVPRO of El Dorado Hills/Placerville today at 916-933-3890.

4 Ways to Prevent Water Damage in your Home while on Vacation

10/14/2020 (Permalink)

Bathroom ceiling removed showing the structure, vent ducts, and copper pipe lining to the attic Copper lining in attic leaked causing water damage to the bathroom ceiling, which collapsed breaking the vanity.

The worst time for water damage to occur is when the homeowner is away.

Picture this: you come home from vacation to find your home damaged with water. Your first thought is “who do I call for help?” If you experience water damage while away, get the service of a professional like us, SERVPRO of El Dorado Hills/Placerville. 

Here are some tips to prevent water damage:

  • Turn off Water Sources

By turning off the main water valve, this controls the water that enters your home. Turning off water sources could save you from headaches when you return. If the water main is not turned off, pressure could build up in pipes, which may lead to leaks or a pipe burst, causing your house to become flooded. If you have never shut off the main water valve, make sure to test it by turning on a faucet before you leave

  • Check Your Appliances

Before leaving the house, check your washing machine, dryer, dishwasher, and refrigerator(s) for leaks. Consider replacing damaged supply or drain lines as well. Do not forget toilets or sinks, these are where common leaks occur!

  • Have someone checking in on your home

Consider having someone check up on your home regularly if you plan to be away for several days or weeks. Having someone check on your home could help detect any water leak issues. At the same time, you are gone and prevent any damages from escalating if detected and fixed early.

  • Check Your Home For Leaks

Pay attention to the pipes under your sinks or behind your appliances. Deal with any rust, cracks, pipe damage, or drain repairs as soon as possible. Check your windows and doors for any loss and fix to prevent rain from entering while away.

As a professional restoration company, SERVPRO of El Dorado Hills/Placerville, we take pride in our expertise, and with our “restore” versus “replace” mentality, we can help you save money while preserving precious keepsakes that can’t be replaced. Call us at 916-933-3890 to ensure all water damage repairs are carried out successfully to guarantee the safety of your property.

5 Things To Remember As A Storm Approaches

10/14/2020 (Permalink)

water heater in closet space Always be prepared for storms with a backup generator! Keep your power running for usage of water heaters, air conditioning, or other appliances.

With the storm season swiftly approaching El Dorado and Placer County, SERVPRO of El Dorado Hills/Placerville has been emphasizing the importance of emergency storm preparedness. As leading storm damage restoration experts, we are familiar with the risks posed by storms, including the best ways to prepare for them. 

Here Are 5 Benefits of Having a Backup Generator During a Storm

You Don’t Get Stuck In The Dark

You won’t have to rely on flashlights or candles to go about your business at home. By getting a backup generator that automatically activates during power failures, it will ensure that your home stays well-lit.

Remaining Comfortable

It can be devastating if the temperatures are extreme and you don’t have adequate power to use heating or air conditioning. By investing in a generator, it will allow you to stay warmer during the winter months, or cooler during the summer months until regular power is restored.

Food Won’t Spoil

Refrigerated food can spoil easily if the power outage lasts more than a few days. With a backup generator, you won’t have to rely on dry goods, and your food will last longer!

Maintain Communications

We at SERVPRO of El Dorado Hills/Placerville recommend that it is vital to have radio contact, or even better, internet and television access too, to stay apprised of weather updates and to reach out for help in the case of an emergency. 

Control Flooding

Consider getting a backup generator to help prevent your basement from flooding in the event of a storm flood. Even during a power outage, you will be able to connect your sump pump to drain water. This will save you a lot on emergency water damage repair costs.

SERVPRO of El Dorado Hills/Placerville hopes you will turn to us in the event of your emergency storm damage for restoration services. From handling floods from the rainstorms or fire damage from wildfires, we are here for you! 24/7, 365 days. Just call 916-933-3890 to make an inquiry. Our team has extensive experience in water and fire restoration, as well as other clean up services. We take pride in helping our customers to help them get their lives back to normal!

Storm Damage Prevention Tips

10/14/2020 (Permalink)

water damage on open window pane frame SERVPRO of El Dorado Hills/Placerville recommends minimizing storm damage restoration by investing in storm windows or hurricane shutters!

As homeowners, we don’t get to choose when a storm takes over our area, but you can be ready when it does strike. Because of this, SERVPRO of El Dorado Hills/Placerville specializes in quick, affordable and efficient storm damage restoration services. Below, we have compiled some tips to help you reduce and prevent severe storm damage from impacting your home!

3 Ways To Minimize The Need For Storm Damage Restoration Services

Regularly Inspect Your Roof

Check whether there are any minor leaks and repair immediately to prevent serious structural damages when extreme weather sets in. If you find your home has suffered extensive storm damage, it may be necessary to invest in the services of a water damage restoration professional like the experts from SERVPRO of El Dorado Hills/Placerville. 

Trim Dead Wood

No matter what time of the year, strong winds, heavy rain or snowfall can easily snap branches or trees surrounding your home and cause structural damage. Because of this, the professionals from SERVPRO of El Dorado Hills/Placerville recommend regularly trimming dead wood and branches on your property.

Consider Storm Windows

To help minimize the need for storm damage restoration is by investing in high quality storm windows or hurricane shutters. Such investments will prevent leaks and other storm damage by protecting the glass of your windows and adding an extra layer against the wind and rain.

For more tips on how to avoid the need for costly storm damage restoration services, contact the professionals from SERVPRO of El Dorado Hills/Placerville 916-933-3890. In addition to storm restoration services, we also specialize in water extraction, odor neutralizing, mold remediation and more, so visit us on our website https://www.SERVPROeldoradohillsplacerville.com/ for a complete list of our services!

SERVPRO Suggests Fire Pit Safety Tips

10/8/2020 (Permalink)

Fire pit with marshmallows roasting over it Prevent and protect yourself and your families from fire damage. If in need, call 916-933-3890 SERVPRO of El Dorado Hills/Placerville!

Fall season is here, and for many families in El Dorado Hills, Placerville, and Sacramento County, the addition of a homemade fire pit can dress up a drab yard with mesmerizing flames while serving as a gathering place for an afternoon barbeque or even late night s’mores! Before building a fire pit, take a moment to review some safety tips suggested by SERVPRO of El Dorado Hills/Placerville to prevent potential hazards so you won’t get burned!

Backyard Fire Pit Safety Tips:

  • Consider the accessibility when choosing a fire pit size. Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area
  • Make sure that the seating area is large enough and properly placed for comfort and ventilation
  • Don’t position fire pits in hazard-prone zones with unfavorable winds. Check the wind direction before lighting a fire. Ensure that you won’t have smoke blowing into your home through open doors or windows. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires, 25 feet away from apartment or multi-residence buildings.
  • Don’t use flammable fluids or non-porous, water-retaining building materials to light or relight fires. Burn only dry material. Damp material will create excess smoke. 
  • To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
  • Use a commercial fire pit screen on top to help prevent large amber from leaving the controlled area. 
  • Never leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.
  • Invest in fire safety gear. Keep a fire extinguisher, fire blanket, garden hose, or bucket of water nearby.
  • As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

Anywhere from El Dorado Hills to Placerville, when your home or business suffers fire damage, call us, SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for all your fire restoration needs!

Get Your Business Back Up And Running After A Disaster Strikes

10/8/2020 (Permalink)

Long corridor with multiple office rooms on the left side A customer first contacted us, SERVPRO of El Dorado Hills/Placerville, there was a flood in their commercial office space due to a water heater burst.

Interruptions to business can happen at any time, and when they do, it often is extremely disruptive, frustrating and can cause a loss of income. When a business interruption results from a water loss, fire loss, mold or any other emergency situation, the interruption can be catastrophic. 

The key to getting a business back to operation is immediate response, proper and efficient mitigation. SERVPRO of El Dorado Hills/Placerville is an experienced team of specialists in the mitigation and restoration of commercial properties of all shapes and sizes. We have a long history of dealing with business interruptions and working expediently to get these businesses back up and operating quickly. Calling and getting help immediately is crucial because the longer that materials are allowed to stay in water or with smoke, the more damage that occurs to these materials and the increased need for demolition. 

SERVPRO of El Dorado Hills/Placerville can help get your commercial business under control and secure. Water extraction, smoke and humidity control, emergency power and lighting, document drying, electronics cleaning, textile cleaning, temporary power and fencing are among the services we provide.

Being a leader in the commercial restoration industry requires a lot more than simply drying a building. It revolves around putting in place the right strategy for getting the business back up and running as quickly as possible. The longer a business is offline due to an emergency the more customers they lose to competitors. These customers are almost impossible to get back once you lose them, time is of the essence when an event takes place. 

During these uncertain times getting your business back up and running is our #1 priority. Call SERVPRO of El Dorado Hills/Placerville, we are open 24/7 at 916-933-3890!

Prepare in Advance for Severe Weather Storms | SERVPRO of El Dorado Hills/Placerville

10/8/2020 (Permalink)

Green SERVPRO fleet vehicle in front of a home damaged by a fire storm leaving black charred marks on the side of the house If you suspect storm damage, contact us at SERVPRO of El Dorado Hills/Placerville 916-933-3890. Our team is eager to offer quick assistance!

It is difficult to predict when a storm will happen and the damage it will cause to your home and/or business. Storms can impact you to varying degrees which is why SERVPRO of El Dorado Hills/Placerville recommends you take the approach of advanced preparation to remain as safe as possible in the event of a storm, whether it be wind storm, firestorm, thunderstorms, or snow storms! By taking the extra steps to protect your property, you can be certain that no matter what type of storm moves through your area, you are as protected as possible.

So what can you do to be as protected as possible from the storms?

Prepare your home in advance as much as possible. 

While the nature of storm damage can be erratic, by doing some advanced preparation work to protect your property, you can ensure that you are taking the right steps to mitigate any possible damages. For instance, start by trimming back any dead or overhanging trees, as well as securing any objects that could possibly become loose during a wind storm. Even consider installing a home generator for utility usage if your power is out!

Create a family communications plan. 

It is important to have a communications plan so you can check in with your family and be certain that everyone is accounted for and safe. Oftentimes, a storm may catch one or more of your family members while they are out and about, set a designated meeting point to regroup after the storm. In other cases, when your family is all at home when severe weather is forecasted through the area, you can move as a group to your designated sheltering area until the storm has passed.

Make sure your emergency kit is stocked. 

Always have an emergency kit prepared and fully stocked in your home. The emergency kit can contain everything your family may need, both during the storm and after the fact. Items we recommend are flashlights, batteries, first-aid supplies, non-perishable food and water are all good to keep on-hand just in case. 

Consider getting a weather radio. 

In our present day, having cell phones has made it so much easier to receive emergency weather alerts no matter where you are, but in case of severe weather or the battery runs low, it is always good to have a backup such as a weather radio. Storms can be unpredictable and cause power outages, or even knock out cell towers, so having a weather radio that is either powered by replaceable batteries or a manual system is smart.

If your home is damaged by a storm, you can depend on us to take care of any damages. Contact us at SERVPRO of El Dorado Hills/Placerville at any hour 916-933-3890 to report damage and receive a rapid response!

SERVPRO of El Dorado Hills/Placerville - We Are IICRC Trained

10/8/2020 (Permalink)

Text of Why SERVPRO of El Dorado Hills/Placerville and green protective hard hat equipment SERVPRO of El Dorado Hills/Placerville is equipped to provide 24-hour emergency service where and when you need it!

SERVPRO of El Dorado Hills/Placerville is IICRC Trained. What is the IICRC? It is the Institute of Inspection, Cleaning and Restoration Certification, which creates the standards for the restoration industry and provides training and certification to restoration companies. 

IICRC Training Ensures That Businesses:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, mold remediation and biohazard/crime scene. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of El Dorado Hills/Placerville

SERVPRO of El Dorado Hills/Placerville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water damage event, or biohazard/crime. Our staff is highly trained in property damage restoration and receives the most up-to-date training. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are operating 24/7, give us a call at 916-933-3890

SERVPRO Recommends A Fire Emergency Plan/Why Do You Need A Fire Emergency Plan?

10/8/2020 (Permalink)

Fire extinguisher hung on a teal wall Always have a fire safety plan! SERVPRO of El Dorado Hills/Placerville is here to help with all your fire damage and fire restoration needs!

Imagine this: When there is a fire in your home, you have as little as two minutes to get out safely from the time the smoke alarm sounds. Two minutes is not a lot of time, especially when it’s the middle of the night and everyone is asleep. And when you add in smoke and heat, confusion and fear, multiple floors and several people, every second counts! When fire damage strikes, a fast response is critical. Choose us, SERVPRO of El Dorado Hills/Placerville. We are dedicated to responding immediately, day or night, to your home or business for any fire damage. A faster response helps to prevent secondary damage and to reduce the cost of repairs.

Here are some escape planning tips:

  • Pull everyone together and make a plan to walk through your home or business and inspect all possible exits and escape routes. Make sure to mark the location on your fire exit plan and ensure all doors and windows can be opened easily.
  • A closed door may slow the spread of smoke, heat and fire. 
  • Install smoke alarms in every room, and on every level of your home or business. When one sounds, they all sound.
  • Teach safety techniques like staying low to the ground, and cover your face with a shirt or pillowcase to protect from the smoke
  • Choose an outside meeting place a safe distance from your home where everyone can meet after they have escaped.
  • If there are young infants or members with mobility limitations, make sure someone is assigned to assist them in an event of an emergency.
  • Conduct drills like listening to the smoke detector, and practicing the fire exit plan for evacuation.
  • Know your tools (fire alarms, escape ladders, fire doors, fire extinguisher) and inspect them
  • Talk about fire safety at home with your family or in your business with your employees to prevent injuries.

If a fire happens in your home, make sure everyone evacuates. Fires can be devastating. In addition to the physical damage by the fire and smoke, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you will need a guide to help you through the crisis. Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890. We clean and restore your property using specialized equipment and cleaning techniques. We are here for you and your home 24/7.

SERVPRO of El Dorado Hills/Placerville can help you with an Emergency Readiness Profile for your Business

10/6/2020 (Permalink)

A corridor of commercial office spaces Having an Emergency Readiness Profile tool can help your commercial business get back up and running after a disaster strikes!

Do you own or manage a commercial property in El Dorado Hills, Diamond Springs, Cameron Park, Shingle Springs, and Placerville? Are you ready for whatever happens, like water damage, fire damage, mold contamination, or biohazards - anything that results in disasters and interrupts your business? No one plans on a disaster, but you can minimize business interruptions and prevent it by planning ahead!

SERVPRO of El Dorado Hills/Placerville has a tool that any property manager would be wise to utilize...SERVPRO Emergency Readiness Profile (ERP). The profile is a custom-made directive that will help prepare you for any water, mold, fire emergency. With the Emergency Readiness Profile tool, it minimizes the effects of water and fire damage allowing your property and business to be restored at an advanced rate with minimal downtime. 

Why get the SERVPRO ERP?

  • A no cost assessment of your facility
  • Purposely designed to contain only critical information needed in the event of an emergency
  • Establishes SERVPRO as your disaster mitigation and restoration provider
  • Identifies the line of command for authorizing work to begin
  • Provides facility details, such as shut-off valve locations, important areas, and priority contact information.

SERVPRO of El Dorado Hills/Placerville will provide you with a very detailed file that you can keep close and on hand in case you encounter a situation you cannot handle. Preparation is the key to successfully getting past any disaster that occurs at your business. Call SERVPRO of El Dorado Hills/Placerville today at 916-933-3890 to be ready when your next emergency arrives and schedule an appointment for an Emergency Readiness Profile consultation today!

What Can You Do When Your Home Is Affected By Storm Damage?

10/5/2020 (Permalink)

Lightning striking the land Call us, SERVPRO of El Dorado Hills/Placerville 916-933-3890, for your storm restoration needs. We will return your home to its preloss condition!

Are you prepared for a thunderstorm? Winter Storm? Firestorm? Widespread storm damage is expected to strike your home or business at any time. With that comes water damage and fire damage that El Dorado County has experienced. Here at SERVPRO of El Dorado Hills/Placerville, we specialize in storm and flood damage restoration. Our crew of highly trained technicians utilize specialized equipment to restore your property to its pre-storm condition.

Be prepared to take the necessary course of action before and after when dealing with storm damage that will help both you and us.

  • Clean Your Rain Gutters - People sometimes don't remember to check their gutters for debris and blockage. Have your gutter cleaned and debris removed beforehand to prevent water blockage. Look for sticks, debris and leaves that could clog up the gutters and flood or overflow. 
  • Take Safety Precautions - storm damage can create physical hazards such as collapsed property wall, glass damage, or standing water in the home interior. Additionally, moisture can soak into the furniture and carpet, creating an environment for mold growth which can cause health effects. Contact SERVPRO of El Dorado Hills/Placerville to assist you with tasks to secure your property and ensure your wellbeing.
  • Photograph the Damage - Use your cell phone or camera device to photograph the damage so you have a record for your insurance company of the storm damage. Doing so will ensure that you can be fully compensated after restoration.
  • Contact Your Insurance Company - Immediately contact your insurance agent and adjuster to notify them of the damages. Once an adjuster has determined the extent of damages after viewing your home, payment for repairs can proceed.

Storm damages, flooding and water emergencies do not wait for regular business hours and neither do we! SERVPRO of El Dorado Hills/Placerville provides emergency cleaning and restoration services 24 hours a day, 7 days a week. Do not hesitate to reach out at 916-933-3890, we prioritize your needs to decontaminate and restore your home safely, quickly and correctly.

Why do customers highly recommend SERVPRO of El Dorado Hills/Placerville?

10/2/2020 (Permalink)

Garage after fire This customer had a house fire in the late evening. We were on site within 45 minutes of the call, even before the Fire Department had left!

When your house floods because of a broken pipe at 2am on a Saturday, what do you do? There are many restoration companies in the Sacramento and surrounding areas that you could call, so why are you going to call us?

SERVPRO of El Dorado Hills/Placerville has a long-standing tradition of excellent customer service and workmanship. Every customer that calls, no matter the time of day, is connected to a knowledgeable and empathetic representative who will obtain the necessary information about their damage. Every call is unique, and we have heard it all! Being centrally located in El Dorado Hills, our technicians are able to quickly respond to calls in Sacramento, Folsom, El Dorado Hills, Cameron Park, Placerville, and Jackson. SERVPRO of El Dorado Hills/Placerville is committed to responding to every call within 2 hours, even in the middle of the night! Smoke, soot, pipe leaks, and floods don’t usually happen in the middle of the day, so our phones are answered 24 hours a day, 7 days a week.

Please have the following information available at the time of your call so that we can better assist you:

  • Your name, phone number, and address of the property
  • Your relation to the property
  • Insurance information, if applicable
  • Type of damage (water damage, smoke damage, fire damage, flooding, biohazard, crime-scene, death, injury, mold contamination, sewage overflow, etc.)
  • Areas affected (Living Room, Garage, Bedroom, Kitchen, etc.)

In your time of need, call SERVPRO of El Dorado Hills/Placerville! Don't take our word for it, look us up on Google, Yelp, and Facebook!

What happens when you're away and your home floods?

8/21/2020 (Permalink)

Standing water on a floor This customer in El Dorado Hills came home from shopping to find their home flooded.

You and your family went out of town on a lovely camping trip for a few days…. You come home to find several inches of standing water throughout your home. What do you do?

First, you call a plumber. Then you call SERVPRO of El Dorado Hills/Placerville. With an average arrival time of less than one hour from your initial call, SERVPRO of El Dorado Hills/Placerville is Here to Help. Our equipment is the best in the industry and will get your home back into shape in no time. You will be connected to one of our staff any time of day or night, weekday or weekend.

Our first priority will be to inspect your home and determine the extend of the damage. We will extract all of the standing water from your home, moving your furniture and belongings out of harm’s way in the process. We will use our patented SERVPRO DryBook software to map your home and thoroughly document your loss. We will place dehumidifiers and fans throughout your home to strategically dry all of the wet materials. As a preferred vendor for most insurance companies locally and nationwide, SERVPRO of El Dorado Hills/Placerville will help you navigate the insurance process to the best of our ability.

When faced with a water damage or flooding event of any size, SERVPRO of El Dorado Hills/Placerville is the only company to trust. Don’t take our word for it; check out all of our reviews from our amazing customers!

What matters when choosing a restoration company?

8/21/2020 (Permalink)

Plastic covering furniture Emergency services are important, but how we treat your home after the emergency is important too!

Restoration of a home is a very involved process, and not all companies handle it the same way. At SERVPRO of El Dorado Hills/Placerville, the customer experience, your experience, is the most important part of what we do. We know we can restore a home. We know we can put your live back together. We know we can make it "Like it never even happened." But we also know that when you choose SERVPRO of El Dorado Hills/Placerville, you will get a great customer experience.

Having a fire, a flood, a sewage backup, vandalism, mold, or a trauma in your home is never a pleasant experience. Negotiating with insurance, vendors, contractors, and being displaced from your home makes the entire process frustrating. At SERVPRO of El Dorado Hills/Placerville, we understand. More importantly, every staff member cares about you, your family, and your experience with us. We will work with you and your insurance company to keep you informed and updated about the process and what comes next. Our staff members are all highly trained professionals ready to drop what they are doing to respond to your emergency. As always, don’t take our word for it! Make sure you look up SERVPRO of El Dorado Hills/Placerville on Google, Yelp, Facebook, and NextDoor and listen to what our customers have to say.

How can SERVPRO help you?

4/22/2020 (Permalink)

Clothing in a bedroom This customer had a small fire in their home, but the home also had some factors complicating our cleaning. SERVPRO can handle any situation!

SERVPRO of El Dorado Hills/Placerville is known locally for being fast, responsive, and an expert within the restoration industry. In a storm event such as localized flooding, microburst, snowstorm, or wildfire, SERVPRO of El Dorado Hills/Placerville is always Here to Help.

A fast response is crucial to flooding and storm damage because it reduces secondary damage and restoration costs. Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help business owners and residents throughout our service area of El Dorado Hills, Placerville, Pollock Pines, Shingle Springs, and Cool. We also offer restoration services in surrounding areas such as Downtown Sacramento and Amador County.

As storm damage experts, SERVPRO of El Dorado Hills/Placerville has the experienced staff, advanced training, and equipment on hand to restore your commercial or residential property quickly and professionally through any water damage, flooding, or wildfire event. We use a scientific approach to drying and cleaning and provide validation and documentation that your property has been restored to the best of our ability. Our technicians receive training in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, and Applied Microbial Restoration.

Positioned in El Dorado Hills, our team is minutes away from many of your homes and businesses and ready to respond any time of day or night. Storm damage, water damage, and wildfire damage affect not only the structure of your home or business, but also your belongings. SERVPRO of El Dorado Hills / Placerville specializes in restoring contents damaged by storms, other water damage events, and fires. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. Additionally, if you have specialty items such as electronics, high-value rugs, specialty textiles, etc., SERVPRO of El Dorado Hills/Placerville has a network of companies that can provide those services, even if we can’t.

House Fire in El Dorado Hills

3/31/2020 (Permalink)

Charred drywall in a Garage This customer in Folsom suffered an electrical fire from a faulty battery charger. Luckily, they called SERVPRO of El Dorado Hills!

As a homeowner, having a fire in your home is one of the most devastating events that can happen. Your first step is to call SERVPRO of El Dorado Hills/Placerville. Our office phone is answered 24 hours a day, 365 days a year by one of our staff members. Our office team will obtain pertinent information and dispatch a fire crew to assess the damage to your home and determine the scope of restoration services.

Cleaning and restoration services typically reduce the cost of a fire damage claim for you and your insurance company. SERVPRO of El Dorado Hills/Placerville will utilize the following principles to determine the scope of work that is applicable for your home or business:

  • Inspection of the affected areas to locate smoke residues
  • Identification of type of smoke/soot residue
  • Identification of type of surface
  • Applicable air filtration, capture, or removal of residues

In El Dorado Hills, Placerville, Cameron Park, Diamond Springs, and Pollock Pines, SERVPRO of El Dorado Hills/Placerville is prepared and ready to handle any call. Our dedicated team of fire restoration professionals are trained to best remedy your fire damaged property. Our technicians will use the four fundamental elements of cleaning, listed below, to best remove and treat the smoke and soot in your home:

  • Temperature: Heat increases the chemical reactions of cleaning products and the correct temperature will make them more effective.
  • Agitation: Agitation dislodges residues from surfaces and distributes cleaning products across surfaces.
  • Chemistry: Our cleaning products work using chemical reactions with residues and surfaces. The proper cleaning product is selected based on the desired cleaning action needed.
  • Time: The amount of dwell time needed for cleaning products and equipment to work depends on the cleaning product, application, type of residue, and type of surface being cleaned.

SERVPRO is the leading industry professional for all of your fire restoration needs, throughout El Dorado, Amador, and Sacramento County.

Commercial Water Damage

3/30/2020 (Permalink)

Electrical fire in a control room SERVPRO of El Dorado Hills/Placerville was called to perform soot cleanup after an electrical fire at a prominent manufacturing plant in Sacramento.

SERVPRO of El Dorado Hills/Placerville is your most trusted resource for all of your commercial cleaning and restoration needs. SERVPRO provides a team of dedication restoration professionals ready to respond to any size disaster, any time of day or night. Commercial restoration does not replace what SERVPRO does in residential restoration, but presents an opportunity to provide additional services that our community needs.

Commercial buildings are completely different than residential buildings and provide a variety of services. You can trust that SERVPRO of El Dorado Hills/Placerville understands the demands of your church, hospital, hotel, retail store, or school and the necessity for you to minimize downtime. The functionality of your structure is very important to the restoration process. Commercial facilities require more time for scoping, planning, and estimating and usually require more staff, labor, and equipment. SERVPRO of El Dorado Hills/Placerville has handled everything from large factories to small retail stores. Our dedicated team has restored every kind of disaster including full disinfection, mold remediation, fire damage restoration, soot cleanup, blood cleanup, vandalism, and all forms of water damages.

The safety of the structure’s occupants and the security of the structure are our first concern. Commercial projects are generally more complex than residential losses, with multiple stakeholders, time constraints, and safety hazards. Having a broken pipe or sewer backup in a hospital requires a different scope of work than a fire in a manufacturing plant. SERVPRO knows how to handle it all and will assist you with navigating the restoration process. Call our office at 916-933-3890 any time of day or night to be connected to an experienced staff member who will get the work started. We are always Here to Help!

Storm Flooding

3/30/2020 (Permalink)

Fallen drywall from a ceiling This commercial property in Placerville suffered flooding from a rain event. The water came in the main level, which then flooded the basement below.

Storm damage is very unique, and every situation needs a different strategy. Here in El Dorado County, we see a lot of snow and rain storms accompanied by flash flooding. Cameron Park and Placerville are most commonly affected by moderate flash flooding. Though most people don’t think of it as a “storm”, SERVPRO considers wildfires to be a storm event as well.

In water storms, SERVPRO of El Dorado Hills/Placerville will take your phone call and dispatch a team to your home or business. The team will evaluate your needs and give you an on-site estimate. Once you have approved the estimate and authorized us to perform the work, our experienced crew will extract all of the standing water. Depending on the recommendations and agreed scope of work, we will either begin removing all of the wet materials, or place drying equipment. Our equipment is usually in place for 3 to 5 days, depending on the materials affected and the severity of the damage. SERVPRO of El Dorado Hills/Placerville has the most up-to-date training to provide you with a smooth and efficient restoration process. At completion of our services, our technicians will thoroughly decontaminate all of the affected areas, if applicable.

SERVPRO of El Dorado Hills/Placerville responds completely differently to fire event storms. In wildfire situations, a large number of calls for emergency service come in before the areas are even accessible. When you call our office at 916-933-3890, a staff member will obtain information about your home or business. We will also ask you questions about access and condition of the structure. Our goal is to have a crew on site at your location to conduct an evaluation within 4 hours of your call.

SERVPRO of El Dorado Hills/Placerville can weather any kind of storm, any time of day.

Preventative Viral Cleaning

3/23/2020 (Permalink)

Hard Hat SERVPRO of El Dorado Hills/Placerville is your #1 commercial responder in El Dorado Hills, Placerville, Cameron Park, and Diamond Springs.

Commercial preventative cleaning for the current COVID-19 outbreak is a very important service that SERVPRO of El Dorado Hills/Placerville offers. With fully established protocols taken from the CDC, the highly trained team at SERVPRO of El Dorado Hills/Placerville will clean your business top to bottom, to help you prevent the spread of this virus. SERVPRO of El Dorado Hills/Placerville has previous experience working closely with the California Office of Emergency Services and the local Health Departments to assist with viral containment and mitigation. We are also trained and certified in bio-hazard remediation and blood-borne pathogen cleanup.

SERVPRO understands your need to stay open at this time, so let us help you with that. Being a local and family-owned small business, we are feeling the pressure as well. The safety of our community is our most important priority. When you call our office for your inspection, please provide you name and contact information, the approximate square footage of the facility, and whether this is a known contact case or just a preventative cleaning. The more information you can provide, the more accurate and prepared we can be.

SERVPRO of El Dorado Hills/Placerville is your leading resource for all disinfection services including bio-hazard remediation, viral decontamination, blood cleanup, crime scene remediation, and mold remediation. Throughout this disaster, our staff is working hard to restore every structure and respond to every call for need. SERVPRO of El Dorado Hills/Placerville is Here to Help throughout El Dorado County, Amador County, Placer County, and Sacramento County. Call our office today at 916-933-3890 to see how our dedicated team of professionals can help yours.

Water Damage in Placerville, CA

3/21/2020 (Permalink)

Mold growth behind a baseboard This customer in Placerville had water damage that went unnoticed for a while, until the customer started having bad allergies.

Water damage restoration is one of the most important jobs SERVPRO of El Dorado Hills/Placerville does. Flooded homes, leaky pipes, broken drain lines, and roof leaks can cause a lot of damage if left unchecked. The difference between discovering water damage after 3 hours or 3 days will drastically change our course of action. Lucky for you, SERVPRO of El Dorado Hills/Placerville has the most up-to-date training and equipment. If you discover water in your home, call SERVPRO any time of day or night. Please have the following information available for the staff member:

  • Your name and best call back number
  • Your relation to the property
  • The address of the property
  • The age of the home (any homes built before 1980 may be subject to lead and asbestos testing)
  • When the loss occurred
  • Rooms affected and their flooring types
  • Insurance company and claim number, if applicable

Our staff uses that information to determine the appropriate number of people to deploy and the correct equipment to best dry your home. Every home is unique, and SERVPRO of El Dorado Hills/Placerville knows how to best handle every situation. In El Dorado County, from Pollock Pines and Placerville to Cameron Park and El Dorado Hills, SERVPRO is your trusted resource for every flooded home, roof leak, and pipe break. We will stop further damage to your home and assist you and your family with navigating the insurance process. SERVPRO of El Dorado Hills/Placerville is always Here to Help! Call our office today at 916-933-3890 to be connected to a caring, experienced staff member who will give you the customer service and respect you deserve!

Commercial COVID-19 Cleaning

3/21/2020 (Permalink)

Bathroom after cleaning This commercial building in El Dorado Hills was concerned about a possible viral contamination in their bathroom after one of the occupants became ill

Commercial preventative COVID-19 cleaning is one of the most important jobs SERVPRO of El Dorado Hills/Placerville can do. Floods, leaky pipes, broken drain lines, and roof leaks can cause a lot of damage if left unchecked, but so can this viral outbreak. Everyone knows the hazards of mold, water and sewage, but SERVPRO has the knowledge and expertise to help you through this new and unknown stressor. SERVPRO of El Dorado Hills/Placerville already has a close working relationship with the El Dorado County Health and Human Services. Working directly with protocols developed by the CDC and HHS, SERVPRO of El Dorado Hills/Placerville is ready to clean your commercial office building or warehouse. When you call our office for your preventative or known-contact cleaning, please have the following information available for our staff member:

  • Your name and best call back number
  • Your relation to the property
  • The address of the property
  • Type of cleaning requested
  • Rooms where cleaning is needed and their flooring types

Our staff uses that information to determine the appropriate number of people to deploy and the correct cleaning products to use. Every situation is unique, and SERVPRO of El Dorado Hills/Placerville knows how to best handle every situation. In El Dorado County, from Pollock Pines and Placerville to Cameron Park and El Dorado Hills, SERVPRO is your trusted resource. SERVPRO of El Dorado Hills/Placerville has the most up-to-date training on pathogen protocols available. Call our office today at 916-933-3890 to be set up with resources and schedule and inspection for your property.

Commercial Restoration

3/21/2020 (Permalink)

stain on concrete This commercial company had a delivery driver that vandalized a customer's property. SERVPRO was able to handle the situation!

SERVPRO of El Dorado Hills/Placerville is a family-owned local business that provides a unique service to our community. SERVPRO of El Dorado Hills/Placerville is the leading provider for water damage restoration, fire damage restoration, mold remediation, bio-hazard remediation, and crime scene cleanup in El Dorado County. Just check out our online reviews! For over 5 years, SERVPRO of El Dorado Hills/Placerville has provided great service to our commercial and residential clients in Placerville, Pollock Pines, Cameron Park, El Dorado Hills, and everywhere in between. No matter what time of day or night, SERVPRO of El Dorado Hills/Placerville has technicians standing by to respond to your emergency. Our average response time for an emergency call is about 1.5 hours. Our technicians receive the most up-to-date training for water and fire restoration techniques. Our technicians are also certified in blood-borne and infectious disease protocols. When you call for your estimate or inspection, please indicate your relationship to the property and the areas you are concerned about. SERVPRO of El Dorado Hills/Placerville has your business’ and occupants’ safety and health as our first priority. Our commercial customers have utilized our services for snow that caused a roof leak, sewage backup into a school classroom, blood cleanup, viral prevention, broken pipes, overflowing sinks, and much, much more. SERVPRO of El Dorado Hills/Placerville is the industry expert you can trust to restore your building "Like it never even happened." Call our office today at 916-933-3890, or e-mail our office at office@SERVPROeldoradohills.com to receive great customer service and professional service for your commercial needs.

Coronavirus Cleaning in El Dorado County

3/16/2020 (Permalink)

SERVPRO House logo SERVPRO of El Dorado Hills/Placerville is Here to Help in El Dorado County.

Amid the recent scare regarding the Coronavirus outbreak all over the country and specifically here in Northern California, SERVPRO of El Dorado Hills/Placerville is your trusted bio-hazard cleanup company. Not only does SERVPRO have a national team working with the Centers for Disease Control developing and updating viral disinfection protocols, SERVPRO of El Dorado Hills/Placerville specifically has worked with the State of California Office of Emergency Services, Amador County Health and Human Services, and El Dorado County Health and Human Services on previous projects similar to this. SERVPRO of El Dorado Hills/Placerville has teams standing by with approved EPA-registered disinfectants and CDC-approved protocols for preventative cleaning, known contact, and confirmed Coronavirus COVID-19 cases. Below you will find an excerpt from SERVPRO’s protocol. Call our office today with any questions!

Our proactive cleanup protocol involves a customer that is requesting facility or structure cleaning and disinfection and the customer states that there is NO active known threat of SARS-CoV-2 contamination or exposure. Please note that these are general guidelines only. Building and spaces greatly differ. Each location will require individual planning, complete with on site inspection with necessary personnel.

  • The CDC encourages cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDCs guidance for commercial spaces as well.
  • Cleaning removes the soil and dirt that harbors the infectious agents, while disinfecting kills the remaining environmental pathogens. Cleaning is a necessary first step in disinfecting a surface. Both cleaning and disinfecting must be a part of the scope of work.
  • Due to potential respiratory exposure to particulates, at a minimum a N-95 respirator should be worn by all cleanup personnel. Additionally, all cleanup personnel should wear nitrile gloves and goggles.
  • Some materials cannot be cleaned with detergent and water without being damaged. For this reason, paper and paper products are not able to be cleaned and/or disinfected.
  • Non-porous materials like hard surface floors, cabinets, countertops, doorknobs, and plumbing fixtures can be disinfected. 
  • All used gloves and disposable respirators should be bagged within the work area.
  • For business purposes, the CDC recommends routine environmental cleaning. This should include routinely cleaning all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs; and provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use.

Smoke Damage in Placerville

3/16/2020 (Permalink)

Home with burnt siding This customer in Placerville had a house fire that required a window board-up and emergency fencing to prevent vandalism.

Fire damage restoration is a difficult industry to be a part of. Smoke, soot, and charred materials affect your home, but they also affected you and your family. SERVPRO of El Dorado Hills/Placerville can restore your charred, smoke-filled home, as well as get your family back to where they need to be in a timely manner. If your home or business catches fire, your first call is usually to your homeowner’s insurance company or business general liability insurance company. SERVPRO has national agreements with many insurance companies to streamline the process for you, the owner. SERVPRO of El Dorado Hills/Placerville has strong working relationships with all of the adjusters that work in our local area. We know what they need, which helps your claims process be smoother and faster. After contacting your insurance company, call our office at 916-933-3890 any time of day or night. SERVPRO of El Dorado Hills/Placerville can board up your broken windows and doors and provide fencing when you need it. We want to make sure that your home and business are protected from vandalism.

After you call our office, we will ask you to begin identifying your sentimental, high value, and important personal belongings before we get to your home. Locating these items means that we can clean them faster, preventing further damage. The staff at SERVPRO of El Dorado Hills/Placerville are trained in fire restoration protocols for all different kinds of fires and soot. Additionally, SERVPRO has the ability to restore your water- or fire-damaged documents at SERVPRO headquarters in Tennessee.

Fire Damage Restoration Experts

3/10/2020 (Permalink)

charred and melted photo This customer in Pollock Pines had a home that caught fire over the winter. Many of the items are burnt beyond cleaning or saving.

Having a fire in your home can be devastating. In El Dorado County, your most trusted fire damage restoration company is SERVPRO of El Dorado Hills. With over a hundred reviews on Google, Facebook, and Yelp over the last 5 years, SERVPRO of El Dorado Hills/Placerville has proven to be the leading expert in fire damage restoration, water damage restoration, mold remediation, biohazard/crime-scene cleanup, and customer service throughout the local area. The most commonly asked question from our customers is, “what happens next?” SERVPRO of El Dorado Hills/Placerville will inspect your fire-damaged property and give you recommendations on the appropriate course of action. Most homeowners file insurance claims and SERVPRO of El Dorado Hills/Placerville has strong working relationships with most of the insurance adjusters throughout El Dorado, Sacramento, Placer, and Amador County.

Every fire damage and fire-damaged structure is unique. The different materials burned or causes of a fire change the way structures are cleaned. If your home or business suffered a fire that burnt plastics, the cleanup procedure is very different than if your home or business has burnt paper or was affected by a wildfire. SERVPRO of El Dorado Hills/Placerville is certified and trained by the IICRC in Fire Damage Restoration protocols and has access to the most up-to-date equipment and cleaning products on the market. SERVPRO of El Dorado Hills/Placerville is ready and equipped to respond to your fire damage emergency any time of day or night. Fire damage can be devastating, but SERVPRO of El Dorado Hills/Placerville will make it "Like it never even happened."

Your deep fryer caught the house on fire?!

2/6/2020 (Permalink)

charred range and microwave This customer in Sacramento was making chicken wings when the oil caught fire, which caused the microwave and range to burn as well.

Fire damage to your home or business is one of the most traumatic events that a person can go through in their lifetime. Your daily life is disrupted! SERVPRO of El Dorado Hills/Placerville is the company you can trust to treat your home and property and restore your life to the way it was. Fires are all unique, depending on the types of materials that burned. Plastics result in a dark, oily soot which is easily smeared. Protein fires result in a pale white soot that has a very strong odor, like burnt hair. Other materials such as wood and paper result in a grey soot that is very easy to clean. No matter what situation you find yourself in, SERVPRO of El Dorado Hills/Placerville has the experience necessary to guide you every step of the way. If you have smoke or fire damage in your home, call our office today!

My home is flooded, now what?

2/5/2020 (Permalink)

A crawlspace with standing water This customer owns a property in Sutter Creek. His tenants discovered standing sewage in the crawlspace under the home.

Water damage restoration is a unique industry. SERVPRO of El Dorado Hills/Placerville has many years of experience in restoration, and a well-known reputation for being a great company to work with. Our company motto is, “Make Happy Customers.” Having a flooded home due to a toilet, sink, or washing machine is not a pleasurable experience. SERVPRO of El Dorado Hills/Placerville is here for you any time o-f day or night. If you wake up at 4:30 in the morning and find your kitchen flooded, call our office at 916-933-3890. You will be connected with an experienced, compassionate office member who will answer all your questions and help you get the ball rolling. A technician will be on site at your location within a maximum of 4 hours. Over the last 12 months, our franchise average was 1 hour and 10 minutes from the time we received the call and the time we were on site. At SERVPRO of El Dorado Hills, customer service is important. We understand what it is like to have a flooded home, a leaky toilet, a broken pipe, or a toilet backup. SERVPRO is always Here to Help.

Trauma Remediation

2/5/2020 (Permalink)

Most people know the SERVPRO brand as the leading water damage, fire damage, and mold remediation experts. Did you know that SERVPRO of El Dorado Hills/Placerville also offers bio-hazard, crime scene, and trauma remediation services? SERVPRO of El Dorado Hills is a registered Trauma Waste Practitioner with the State of California and is certified by the IICRC to handle blood and human waste cleanup. This is a unique service we provide to the residents of El Dorado, Sacramento, and Amador Counties. SERVPRO of El Dorado Hills/Placerville has the knowledge and experience to handle any issue. Trust us, we have seen it all. If you have questions, please give our office a call at 916-933-3890 and we will happily go over our protocols and your options. Losing a loved one is never easy, but SERVPRO of El Dorado Hills is Here to Help.

El Dorado Hills Residents: Follow These Mold Safety Tips If You Suspect Mold

1/22/2020 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of El Dorado Hills/Placerville for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of El Dorado Hills/Placerville specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today –916-933-3890

Don't let fire or water ruin your holidays!

12/27/2019 (Permalink)

Hole in ceiling drywall This customer in El Dorado Hills had a broken pipe in their attic that caused the ceiling to come crashing down on Christmas Day!

The holidays are filled with family, fun, and great food. The holidays can also be filled with home-related disasters. Family comes to town and clogs the toilet, or leaves the sink on, or accidently turns the stove burner on. Disasters can happen any time, and that’s why SERVPRO of El Dorado Hills/Placerville is here! SERVPRO of El Dorado Hills/Placerville is here to help at any time of day or night. With technicians on call 24/7/365, we are poised and ready to aid you in your time of need. From smoke damage and fire damage to flooding and broken pipes, SERVPRO of El Dorado Hills/Placerville has the knowledge and staff to handle any size emergency. We know how stressful the holidays can be, so let us deal with your flooded home, your smoke damaged furniture, and your sewage contaminated floor. The holidays are about spending time with your family and friends, so let SERVPRO of El Dorado Hills/Placerville be there for you this holiday season. Call our office any time to be connected to a compassionate and knowledgeable staff member who will hold your hand and walk you through your water damage or fire damage. Let our family take care of yours.

SERVPRO of El Dorado Hills/Placerville cares about your home

10/23/2019 (Permalink)

Mold growth behind a baseboard This customer in Jackson noticed a strong smell in her Living Room when she got back from vacation. She opened up the wall and found mold growth.

What can SERVPRO of El Dorado Hills/Placerville offer your family that ServiceMaster or Clean Rite Build Rite cannot? Well, SERVPRO of El Dorado Hills/Placerville has dedicated team members on stand-by ready to assist you from the moment of your call. Customers choose SERVPRO of El Dorado Hills/Placerville because of our renowned reputation in the industry and because of our strong local reviews. We will treat you and your family with the utmost respect, while also being your advocate with your insurance company. Our staff is trained to utilize the most up-to-date software and equipment to thoroughly and accurately inspect and restore your structure. SERVPRO of El Dorado Hills/Placerville is a family-owned business with a strong brand with an even stronger reputation that backs us up. SERVPRO invests in state-of-the-art software to detect unseen moisture, bound water, and other associated damages. Call SERVPRO of El Dorado Hills/Placerville, because no one else can make it "Like it never even happened."

Flooded Basement

10/22/2019 (Permalink)

Ceiling drywall and insulation has fallen down This school in Folsom had a water tank explode above the ceiling in their Kitchen. It flooded the gymnasium and all of the classrooms.

Water damage can happen at any time. Your basement floods because of a toilet leak. Your septic tank backs up into your tub and toilet and floods the bathroom. SERVPRO of El Dorado Hills/Placerville understands your water loss. Our team of dedicated technicians will assess the damage to your home or business and walk you through the loss process. In El Dorado County, SERVPRO of El Dorado Hills/Placerville is your trusted resource for any type of flood, leak, or break. Call our office today at 916-933-3890 to be connected with an experienced staff member. That staff member will ask you pertinent questions regarding your home and the source of the water. Technicians will be out to your home within 4 hours. We will get the water extracted, equipment placed, and be in contact with your insurance company before the end of the day.

Broken Fire Sprinkler in Placerville

10/22/2019 (Permalink)

Drying equipment placed in a flooded room This medical facility had a refrigerator leak in their break room. It affected multiple rooms.

Having a flooded office building or a broken pipe in a hospital can impact your business for weeks. SERVPRO of El Dorado Hills/Placerville has the staff and experience to handle any size water damage. We have handled small, one-room water losses to multi-story apartment buildings, multi-story office buildings, and hospitals/surgical centers. Fire sprinklers get damaged and flood office buildings. Water heaters break and flood hospitals. Toilet supply lines break or crack and flood three stories of apartments. SERVPRO of El Dorado Hills/Placerville is also routinely called for second opinions after other restoration companies have been out. Because of our reputation in the community, customers trust our judgment and opinion and they know that we will always be honest and up front about damages or lack thereof. SERVPRO of El Dorado Hills/Placerville has the knowledge, experience, and staff to restore your building to preloss condition and we always price fairly and accordingly.

Commercial Fire Restoration

10/22/2019 (Permalink)

Toilet with water damage behind it This winery had a VIP cottage that flooded. It was reserved for the next weekend and they needed it dried out ASAP!

Commercial buildings are unique when it comes to water damage restoration, fire damage restoration, or mold mitigation. Because of rules and regulations in California, all commercial buildings are subject to asbestos testing before any demolition or aggressive drying or cleaning can be done. SERVPRO of El Dorado Hills/Placerville has relationships with many companies locally and we can assist you with navigating the red tape. Our staff is trained to help you in any situation, whether you are filing an insurance claim or paying out of pocket. SERVPRO of El Dorado Hills/Placerville will provide your company with a highly detailed and accurate estimate up front so that you understand the full impact and cost of the services we will be providing. All changes will be documented and you will be provided with a full report including drying data, photos, and a final itemized estimate at completion of services.

Smoke Damage in Your Home

10/8/2019 (Permalink)

boarded up door on home This home in Folsom suffered a catastrophic house fire. We boarded up the garage doors to make sure the home was completely secure.

When you watch the local evening news or are a member of a social media community page, you hear about home fires constantly. As the weather cools and you begin burning wood or turning on your furnace, the risk of a house fire increases. SERVPRO of El Dorado Hills/Placerville is the leading restoration company in your community. From El Dorado Hills and Cameron Park to Placerville and Camino, you can trust our family to take care of yours. Our staff is certified in fire and smoke restoration and highly trained. Even though this may be the first time you have ever suffered a house fire, we have over five years of experience and training to help you through this process. Did you accidentally throw hot coals into the trash or forget to fully extinguish your burn pile? Did you leave a pot of soup on the stove too long or forget your pie in the oven? Did your furnace malfunction and your home is filled with soot? We understand the differences in each of those examples and our staff is trained to handle anything and everything. SERVPRO of El Dorado Hills/Placerville is your industry expert when it comes to fire and smoke damage in your home and you know that we will make it Like it Never Even Happened.

Wildfire Season is Upon Us!

10/8/2019 (Permalink)

Burnt Vinyl Fence This customer was the victim of a wildfire. The fire burnt up to her back yard and melted the vinyl fence. Luckily, her home only had light soot.

When a person says “storm”, you automatically think of rain, snow, and flooding. However, we also consider wildfires to be storm events. Wildfires can be exacerbated by high winds during the dry season. Over the last five years, SERVPRO of El Dorado Hills/Placerville has assisted customers throughout the rampant fires in Amador County, Napa, Santa Rosa, Paradise, and Chico. Being evacuated and displaced from your home from an extended period of time is very disheartening. You are missing your belongings, your pets, and your personal space. During that period of time, you have no idea if your home is still standing. SERVPRO of El Dorado Hills/Placerville understands the emotional aspect of a wildfire. You tell us what is most important to you and we will make that our primary focus. We will work with you and your insurance company to restore your home as quickly as possible.

Home Fire in El Dorado Hills

10/7/2019 (Permalink)

fire damage to a home This homeowner was just about to go to bed when his children noticed the Garage was on fire. The home was severely damaged in the process.

A fire in your home can be one of the most devastating events ever to happen. A fire is usually a once-in-a-lifetime event for homeowners. It affects your personal belongings, your sentimental items, and your home. Homeowners with larger fires can be out of their home for months on end! SERVPRO of El Dorado Hills/Placerville understands your needs in these situations. We know how to work with your insurance company to streamline as much of the process as possible. Your safety and peace of mind come first for us. Let our family take care of yours. We will provide you with a full inventory of the items in your home and evaluate each piece for cleanability. If the items are not able to be cleaned, we will work with you to prepare the list for your insurance company so that you may be compensated for those items. We will also work to restore your home, beginning with cleaning all of your personal property and your structure. By the time we are finished, your home will look "Like it never even happened." Serving El Dorado Hills, Cameron Park, Cool, Diamond Springs, Placerville, and everywhere in between, SERVPRO of El Dorado Hills/Placerville is ready to help you recover from any size disaster.

Flooded Hospital?

10/6/2019 (Permalink)

Sewage contamination on wall This medical facility suffered a sewage backup. We conducted the restoration outside of normal office hours to minimize impact to the business.

Medical facilities can be some of the most challenging commercial buildings to work on. Not only is there a concern for confidentiality when dealing with patient records, but microbial growth and sanitary concerns as well. SERVPRO of El Dorado Hills has successfully managed losses in surgical centers, plastic surgery offices, hospitals, clinics, dental offices, and doctor’s offices. We understand the unique nature of working within medical facilities. Our primary concern is to minimize the impact this loss has on the day-to-day operations of the facility. We will address the affected areas and discuss emergency procedures to be performed. Depending on the severity of the loss, we will work directly with you or your insurance company to ensure that the structure gets restored as quickly as possible. Call our office today at 916-933-3890 for any questions you may have regarding water damage, fire damage, mold intrusion, or bio-hazard contamination in your commercial facility. SERVPRO of El Dorado Hills/Placerville has the trained and experienced staff to handle any type of loss in any size facility. SERVPRO of El Dorado Hills/Placerville services all of El Dorado County including El Dorado Hills, Placerville, Cool, and Cameron Park. SERVPRO of El Dorado Hills/Placerville also services the surrounding cities and counties. We are always Here to Help.

Winter Storm Damage Placerville

10/6/2019 (Permalink)

rain water entering home This customer in Fair Oaks had an exterior siding leak that had been funneling water into the home for two years.

Winter storms hit Northern California particularly hard. Our El Dorado County community is situated in the foothills between the valley of Sacramento and the mountains of Lake Tahoe. Rain and snow are commonplace for our area. SERVPRO of El Dorado Hills/Placerville is equipped with vehicles and equipment that can withstand the worst storms, so that we can get to you in any emergency. Our all-wheel and four-wheel drive vehicles will get to your home through floods and snowstorms. Our generators will power the equipment necessary to restore your home even if you don’t have power. Our high-powered desiccant will dry your home even if it is below freezing outside. Our industrial heaters will heat up the air in your home to better facilitate drying. In certain situations, your homeowners insurance may not cover the damage to your home resulting from a flood. Call SERVPRO of El Dorado Hills/Placerville first to assess your damage. We will provide you with an inspection report so you understand the scope of damage when speaking with your insurance agent or insurance company. SERVPRO of El Dorado Hills/Placerville is always Here to Help.

We work for you!

10/1/2019 (Permalink)

Commercial building with water damage This commercial building in El Dorado Hills was undergoing a remodel when an overhead fire sprinkler became disconnected.

SERVPRO of El Dorado Hills/Placerville is a family-owned small business that has been an active member of the El Dorado County community for over 5 years. In that time, SERVPRO of El Dorado Hills/Placerville has built a strong reputation for itself as being one of the area’s leading restoration companies for both commercial and residential customers. This franchise location has serviced both small and large medical facilities, multi-story apartment complexes, factories, at-risk youth facilities, school complexes, and evacuation camps throughout fire damage, water damage, and bio-hazard situations. We understand the unique environment that is your commercial loss. Confidentiality is key and we want to ensure that you return to business as soon as possible. Our goal is to minimize the impact that this loss has on your productivity and income. Depending on your needs, we will work with your insurance company or directly with you to provide great customer service and deliver a smooth job progression. Providing services throughout all of El Dorado and the surrounding counties, SERVPRO of El Dorado Hills/Placerville will make it Like it Never Even Happened.

Choose SERVPRO of El Dorado Hills/Placerville

8/7/2019 (Permalink)

This customer's home caught fire on a weekend and she needed some emergency services. Note the charred drywall on the ceiling.

When looking for water damage or fire damage remediation companies in your area, you may think, “Why SERVPRO?” and “What does SERVPRO have that these other companies don’t?” Well, all SERVPRO franchises are individually owned an operated. SERVPRO of El Dorado Hills/Placerville is locally and family-owned by a veteran and his wife. We receive the most up-to-date training in the industry, and we have access to state-of-the art equipment, which allows us to respond better and faster to your emergency. Our customer in El Dorado Hills suffered a house fire on a Saturday afternoon. Her first call, after 911 of course, was to her insurance agent. Her insurance agent called us and our on-call technician was on site less than an hour after the call. At SERVPRO of EL Dorado Hills/Placerville, we pride ourselves on providing the cities of El Dorado County with exceptionally knowledgeable and rapid service. Your home or business will be in the best hands when you call SERVPRO of El Dorado Hills for your water damage, fire damage, mold remediation, or crime-scene/bio-hazard needs.

Fire damage in El Dorado Hills

8/7/2019 (Permalink)

This customer's toilet broke while they were on vacation and water sprayed out for three days!

Your home catches fire and is filled with smoke. After the fire is out and you are staring at your home, what do you do next? Well, if your home is in El Dorado Hills, Placerville, Cameron Park, or Diamond Springs, you call SERVPRO of El Dorado Hills/Placerville. Call our office at 916-933-3890 any time of day or night to be connected to one of our experienced staff-members, and we will get your emergency service technician on their way. Emergencies never happen at a convenient time, which is why we have technicians on call 24 hours a day, 7 days a week, 365 days a year. We know the industry and we can help you navigate the insurance process. SERVPRO of El Dorado Hills/Placerville works directly with your insurance company to provide you the best and most seamless service. You can trust SERVPRO of El Dorado Hills/Placerville with your home or business for any fire damage or water damage needs. If a pipe breaks in the middle of the night, or your fridge goes out while you’re on vacation, or you leave a pot on the stove and burn some soup on a Tuesday afternoon, call our office! You name it, we’ve seen it!

SERVPRO Rocks!

7/30/2019 (Permalink)

This customer in Citrus Heights suffered a fire in their outdoor workshop. The entire structure was contaminated with soot.

Customer service is an important aspect that is often looked over in the service industry. Why do you choose one brand of shampoo over another? Initially, it is probably branding; but you keep using it because of what it does to your hair. Restoration is the same premise. SERVPRO of El Dorado Hills/Placerville has some of the best reviews in our local area. We routinely perform water damage restoration, fire damage restoration, mold remediation, and bio-hazard/crime scene cleanup in cities all over the El Dorado and Amador Counties. Customers know our reputation, and we reinforce that reputation with every customer contact from the first phone call through our initial inspection, equipment monitoring, and job completion. When choosing a restoration company from the many available, be sure to choose SERVPRO of El Dorado Hills/Placerville, and we will make it Like It Never Even Happened.

Flooded basement Sutter Creek, CA

7/29/2019 (Permalink)

Homes and businesses flood every day, but it usually only happens once in a homeowner’s lifetime. You may not know how to navigate the process, but SERVPRO of El Dorado Hills/Placerville does! We handle all varieties of leaks, floods, and sprays on a daily basis. Contacting SERVPRO of El Dorado Hills/Placerville should be your first call in any emergency! Beginning the water restoration process immediately after discovering your broken pipe or broken supply line will prevent further damage and mold growth from forming. After we arrive on site and extract the water, we will begin placing drying equipment. Every loss is different and requires individual attention and evaluation of materials. SERVPRO of El Dorado Hills/Placerville will assist you with your insurance claim process and make sure that you stay informed regarding everything our drying process. No loss is too big for SERVPRO of El Dorado Hills. Our specific franchise location has successfully handled losses as small as a one-room toilet overflow in Jackson, CA to a 20,000 square foot flooded hospital in Sacramento, CA. We are your trusted water damage expert in El Dorado, Amador, and Sacramento Counties; just look at our reviews!

Commercial water damage El Dorado Hills, CA

7/29/2019 (Permalink)

This local school suffered a toilet overflow over a weekend. SERVPRO of El Dorado Hills/Placerville was called to clean and sanitize the structure.

Commercial water damage can be devastating to a business’s daily operation. Communication with building owners and tenants can be stressful, but SERVPRO of El Dorado Hills/Placerville can help all parties navigate the situation. Water filter breaks, pipe breaks, hot water heater leaks, air conditioning leaks, and sewage backups are commonplace in businesses, we can handle it all. SERVPRO of El Dorado Hills/Placerville routinely works with residential and commercial customers in all capacities and we are Here to Help. From medical facilities in Cameron Park and Placerville to apartment complexes in Elk Grove and Sacramento, we have handled all types of commercial water losses. We know how to navigate commercial insurances, but we also know that you may not want to use your insurance. At any time, we would be happy to provide you with a self-pay estimate so that you can make an informed decision that is the best for you.

Storm Flooding in El Dorado County

7/24/2019 (Permalink)

This customer's home was affected by the wildfires in the Redding area. After we finished, said her home never smelled better.

Storms come in all shapes and sizes from wildfires to floods. SERVPRO of El Dorado Hills/Placerville is primed and ready to assist you in any disaster. Our specific franchise, along with many others, assisted many victims over the years. From the Butte Fire in Amador County to the fires in Napa and Santa Rosa, Redding, and Paradise. We have responded to the massive flooding locally over the last few winters in the Placerville and Cameron Park areas. In any situation, call our office and we will do everything in our power to make it "Like it never even happened." SERVPRO of El Dorado Hills/Placerville knows the ins and outs of the insurance claim process and we can assist you throughout. From the very first time you call our office to the last time we speak, you will be treated with professionalism and compassion. Our knowledge and workmanship is unparalleled in El Dorado County. You can count on us.

Water Damage Placerville, CA

7/24/2019 (Permalink)

These customers were hoping to move into their home over the 4th of July weekend, but were greeted to a huge flood from their fridge!

When disaster hits, what do you do? You call SERVPRO of El Dorado Hills/Placerville! No matter the time of day or night, we are Here To Help. As part of a national brand, SERVPRO of El Dorado Hills/Placerville will work with your insurance company to ensure you get the best experience possible. Your home is your sanctuary, and having that disrupted can be gut-wrenching. If your toilet supply line breaks, your toilet overflows, your refrigerator supply line breaks in the middle of the night, or a pipe breaks while you’re on vacation, call our office to be connected with a compassionate, experienced staff member who will listen to your needs and get someone dispatched as quick as possible. SERVPRO of El Dorado Hills has one of the fastest response times in the industry. We know how important it is to get one of our technicians to you immediately to prevent any further damage. When your home floods and you have standing water in your basement, you don’t want to wait! Call us any time of day or night so that we can help you.

Coming home to a lake

6/6/2019 (Permalink)

It’s 11 pm on a Friday night. You just got home from your son’s last basketball game of the season and you’re exhausted. The kids are hungry and are ready to dig into that cheeseburger you picked up in the drive-thru. You open the front door to walk into your home and you step in a puddle of water. The lights turn on and you realize that while you were away, a toilet supply line in the back of your home popped off and your whole home is under water. What do you do?

You can find restoration companies on the internet by the dozen, but you won’t find one as dedicated to restoring your home as SERVPRO of El Dorado Hills/Placerville. No matter the time of day, your call will be answered and a technician will be dispatched to your emergency. We understand the chaos a loss can wreak on your daily life and we know how to make it easier for you. From navigating through the initial claims process to dealing with your adjuster, we can guide you every step of the way. Whenever you need us, we are always Here to Help.

California Fires

3/26/2019 (Permalink)

This customer was affected by the wildfires last year. They were the only home left standing in the neighborhood!

You may know SERVPRO as a fire and water damage cleanup company, but did you know that we also perform bio-hazard and decontamination services? In the recent Camp Fire in Chico, we assisted the Office of Emergency Services with cleanup of their evacuation facilities. For several months, we have been on site providing emergency decontamination services and regular janitorial services for OES, the Red Cross, and the National Guard at their staging area. No call is to big or small for us. If we can’t help you, we know who can. Specialized industries like ours require advanced and ongoing training. Our technicians are trained in special protocols so that we are never caught unawares. Every situation is different, but we know how to handle them all. Call us today with any questions. We are available 24 hours a day, 7 days a week, 52 weeks a year!

House fire in Rancho Murieta

3/25/2019 (Permalink)

These teddy bears belonged to the deceased child of our customer. Talk about sentimental! We made sure they were treated with the utmost care.

A house fire is devastating on its own, but when it rains, it pours, right?! Part of what makes SERVPRO of El Dorado Hills/Placerville so great is our attention to detail and our personal touch. Your home is full of sentimental items; your furniture, photo albums, old baby clothes from when your children were small, your college diploma! Your first concern is your family and pets, but then what do you do about your personal contents? You call SERVPRO of El Dorado Hills/Placerville, that’s what! Our caring and compassionate staff will assist you with identifying items that can and can’t be cleaned. Just because it can’t be completely cleaned, doesn’t mean that we have to throw it away. We will always attempt to clean sentimental items, and we will return it to you in the best condition possible. It is YOUR decision what you want to keep. We are here to help you navigate the insurance process and make your life as easy as possible.

What's that smell?

3/23/2019 (Permalink)

This customer noticed there was a strange wet odor in the building. You can't see much, but everything is wet!

Have you ever walked in to your office and thought, “What’s that weird smell?” First, you check the trash and the fridge, but nothing there! So you wander around, sniffing, until you find the source. What if you see mold on the wall; who do you call? Don’t call Ghostbusters, call SERVPRO of El Dorado Hills/Placerville! SERVPRO of El Dorado Hills/Placerville services all parts of Sacramento, Rancho Cordova, Rancho Murieta, El Dorado Hills, Placerville, Cameron Park, Shingle Springs, Pollock Pines, Pilot Hill, and beyond. Give us a call at 916-933-3890 to schedule your free inspection. We will assess your damage and provide you with an estimate for any work that needs to be done. Mold allergies can look like a regular cold or seasonal allergies, so be sure to speak with your family doctor if you are having any issues!

Mold doesn't have to be scary

3/23/2019 (Permalink)

This customer in El Dorado Hills had a hot water heater leak several months ago and thought everything had dried... turns out that it didn't!

Mold is a scary word for a lot of people, but it doesn’t have to be! If you find mold in your home or business, give us a call right away. We will conduct an inspection and give you an idea of what needs to happen next. Mold can grow within 72 hours (that’s only 3 days!) after water damage, so don’t let leaks sit! We at SERVPRO of El Dorado Hills/Placerville work with insurance companies daily, so we can help you navigate the claims process. If you are unsure if you want to file a claim, we will work with you and your insurance agent to determine the best course of action for you to take. If you have any questions regarding damage or possible damage to your home or business, please give us a call any time. We are the experts and we are Here to Help!

Commercial Mold

3/18/2019 (Permalink)

This commercial space in Cameron Park was a vacant unit that had some faulty weatherproofing. The recent heavy rains caused a massive problem!

So you run a business out of a commercial space; so do we! Most business owners rent from a commercial property manager, but others own their own space. Commercial buildings are unique in their construction and therefore present their own unique challenges to remediate. The most common sites of water intrusion are roofs (usually flat roofs) and exterior walls. Because weatherproofing can fail over time, you may not notice a leak until there is mold. That’s where we can help. SERVPRO of El Dorado Hills/Placerville services all of El Dorado County and parts of Sacramento County. We will come out to conduct a free estimate and inspection of your water or mold damage. The impact to your business and employees is our first concern. Call us today at 916-933-3890 with any issues you may have.

Commercial Fires in Rancho Cordova

3/18/2019 (Permalink)

This building in Sacramento had a small fire in their break room. The fire sprinklers went off and flooded their whole office and 4000 sqft warehouse!

Running a business is hard! All of your time goes in to managing your whirlwind; you don’t have time to worry about a disaster! Commercial buildings are susceptible to all kinds of damage, including fires. Usually a small fire or smoke loss in a commercial structure is exacerbated by the fire suppression system. The fire sprinkler system works great at putting out fires, but it also floods the building! Handling fire and water damage combined is our specialty. SERVPRO of El Dorado Hills/Placerville will answer your call 24/7 and send an experienced technician out to evaluate the damage. Being located in El Dorado Hills, we are centrally located to respond to your needs in an efficient manner. Our average after-hours response time is less than one hour! At SERVPRO of El Dorado Hills/Placerville, we know what disaster means and we know how to handle it. From Sacramento and Rancho Cordova to El Dorado Hills, Cameron Park, and Placerville, we can handle it all. Just give us a call at 916-933-3890 any time of day or night.

Fire Damage Rancho Cordova

3/18/2019 (Permalink)

This customer had a fire that burned plastic. Plastics make oily soot and will streak and stain if not cleaned appropriately.

California wildfires make an appearance every year. Big or small, we all feel the impact. Smoke and soot are particulate matter that is on the surface of your items and your home. The best way to get rid of smoke odor is to physically remove the particulate matter from the surface of the material, whether with dry wiping or wet washing. Never re-paint without cleaning first! Different types of soot require different cleaning methods, so make sure you give us a call before doing any cleaning yourself. After physical removal of the particulate matter, we will nano-deodorize the home using hydroxyl or ozone treatment. SERVPRO of El Dorado Hills/Placerville has the experience to make it "Like it never even happened." From Sacramento and Rancho Cordova to El Dorado Hills and Placerville, we are your trusted resource for any house fire, wildfire, or business fire!

Rain damage Rancho Cordova

3/18/2019 (Permalink)

These customers just bought their home. They did not realize that the window seals were faulty! The winter rains have caused a big problem.

To SERVPRO of El Dorado Hills/Placerville, “storm damage” can mean many things. A storm can be a wildfire, hail, rain, wind, etc. Every storm is different in terms of damage and insurance coverage. If you have damage resulting from a storm event, whatever kind it may be, call SERVPRO of El Dorado Hills/Placerville before you call your insurance! We will conduct a free inspection and advise you on the cost of remediation to see if it even meets your deductible. We will help you work with your local insurance agent to see if coverage applies to your loss and help you navigate the claims process. SERVPRO services Sacramento and El Dorado Counties. We are your most trusted resource for all damage-related questions! If you call our office, you will be connected with a compassionate, experienced person who will be able to assess your needs. You can call us any time of day or night and you will always be connected with a real person in our office. Let us know how we can help you!

Crime and Death Scene Cleanup

3/1/2019 (Permalink)

Whether it is suicide, accidental death, homicide, or natural causes, SERVPRO of El Dorado Hills/Placerville knows how to handle your every death and crime scene cleanup situation. We are licensed through the State of California to handle losses like these. We understand the ins and outs of the delicate nature of death and are honored to be chosen to help you in your situation. There are many different companies out there that perform death and crime scene cleanup, but there are none better than SERVPRO of El Dorado Hills/Placerville. We bring years of military training, bio-hazard training, blood-borne pathogen protocol training, and compassion to the table. Experiencing the death of a loved one or a friend can be traumatic, and we want you to be able to not have to worry about the cleanup. Most people try to clean it up themselves, but it is better to leave it to the professionals. Just call SERVPRO of El Dorado Hills/Placerville and we will make it "Like it never even happened."

House Fires in El Dorado County

3/1/2019 (Permalink)

This customer had a house fire that burnt plastic. You can see the level of damage to the cabinet above.

A fire can be devastating to anyone that experiences it. At SERVPRO of El Dorado Hills/Placerville we understand what devastation means and we know how to help. We have caring, dedicated, experienced technicians that are ready to assist in any situation. There are different kinds of fires that result in different kinds of soot. Different types of soot need to be cleaned in different ways. Protein fire residue is the hardest to detect, because of its light yellow or white color, but is characterized by the acrid smell of burnt food or burnt hair. Protein fire residues are some of the hardest to clean after because the smell is incredibly pervasive and strong. Combustion of plastics result in soot webs and oily soot. Plastic fire residues are difficult to clean because the soot smears if not cleaned with the correct products. There is a lot of misinformation on the internet, so make sure you call us first!

What do you do about blood?

3/1/2019 (Permalink)

The question we always get is, "How do you get blood stains out?" Well, there are several ways, but the main question is why are there blood stains? Most homeowners or family members cannot grasp the full extent of the damage that blood can do. We at SERVPRO of El Dorado Hills/Placerville have products that detect blood and when coupled with our knowledge and experience, we can see the full picture and can recommend removal or cleaning based on the material and the level of damage. We know that this is a difficult situation for our customers and we want to make sure that we make it as easy and stress-free for them as possible.

When you encounter a situation where there is blood or bodily fluids, don’t clean it up first, call us at 916-933-3890 so that we can help you

Mold in your home?

2/4/2019 (Permalink)

This customer's leak went undetected for 2 years! When you don't use a particular room in your house, damage is easy to miss.

Water damage isn’t always something you notice right away. Sometimes, a small leak can go undetected for a long time and you only notice it when mold starts to grow! Water intrusion can be from something as small as an improperly-filled hole from your satellite dish. One customer had a TV company install her dish 2 years prior, but only noticed the damage when her husband was installing new drapes. Whether you are going through insurance or not, SERVPRO of El Dorado Hills/Placerville will take the utmost care of your home. We will contain the affected area in plastic and utilize negative air to minimize dust and prevent contamination. We use HEPA decontamination and anti-microbial agents that are botanically derived and safe for people, plants, and pets. You can trust us!

Fires in Pollock Pines

2/4/2019 (Permalink)

This customers' home caught fire at 2am while they were asleep. Unfortunately their home contained asbestos, but we were able to help!

Fires happen when you least expect it. There is no predicting when these catastrophic events will occur, so it is best to be prepared. The most common items people look for after a fire are important documents and photos. Many times, these items are stored together and are damaged beyond repair. SERVPRO has a document restoration center, but that only works in some instances. We recommend purchasing a fire-proof safe for your home to store your important papers and memories. Fires are devastating financially and emotionally and SERVPRO of El Dorado Hills/Placerville is here to make it easier for you. We know the insurance process, so we can help you streamline it. Your time is valuable and so is your home. We want you to know that we are Here to Help!

Did you leave a pot on the stove too long?

2/1/2019 (Permalink)

Though you can't see it, this customer had a protein fire and there is soot all over. This was one of the most heavily affected homes we've ever seen.

Not all fires have charred drywall and black soot. Have you ever heard of a protein fire? Have you ever left your home and wondered if you turned the stove off? A protein fire is caused by burning food and will look and smell completely different than a normal house fire. First of all, you may not see any damage because the smoke is white or pale yellow unlike the black soot of a carbon fire. You will smell a burnt, acrid odor throughout the home. This is one of the hardest odors to remove! Treatment of a protein fire requires specialized cleaning chemicals to thoroughly clean every horizontal and vertical surface in your home. After being cleaned your home may need one or two deodorization treatments to thoroughly eradicate the odor.

Unseen Water

2/1/2019 (Permalink)

This customer had their toilet overflow in the middle of the night. The water came out of the ceiling and into their mattress!

Let me paint you a picture: You wake up at 3am to take your toddler to use the bathroom and you step into the hallway and hear a splash. Uh oh! The toilet didn’t stop filling up after you went to bed last night! What do you do? You call SERVPRO of El Dorado Hills/Placerville! You are worried about the water you can see, but what about the water you can’t? Water on a second story can travel down into the first story and ruin ceilings, walls, and contents. Water will follow the path of least resistance, so seams in flooring or gaps in framing make an easy target. We will come out any time of day or night and assist you in your emergency. Our knowledgeable staff will make sure you are well informed and educated about the process.

What happens when you're gone?

2/1/2019 (Permalink)

This was a closet in the center of the home. You can see the staining from the mold growth on the walls.

Have you ever been on vacation and worried about what was happening at your home? We frequently get frantic calls from customers who have just returned from vacation and their homes are flooded or their home is vacant for a period of time and they just discovered a leak. In this case, the homeowner was elderly and was in the hospital for an extended stay. Her children were taking care of the house while she was away, but no one was living there for some time. The children came to stay for a few days in preparation for their mother to get released from the hospital, but discovered that the sprinklers in the front lawn had been over-watering and had flooded the home while no one was there. Because of the time frame, mold had begun to grow in the home. We removed all of the contaminated flooring and drywall and disinfected the areas. When you don’t know what to do, call SERVPRO of El Dorado Hills/Placerville!

Bio-Hazard Remediation on the Commercial Scale

10/1/2018 (Permalink)

Sometimes accidents happen at your facility, whether you want them to or not. SERVPRO of El Dorado Hills/Placerville is there for you in those times of need.

Bio-hazard remediation is something that most businesses cannot handle on their own. Whether it is a customer that suffers a medical emergency at your facility, or a toilet backs up and floods your warehouse and office, or a customer becomes ill in the parking lot, we can help. Our technicians are trained to the current standards for water damage, mold, and bio-hazard remediation.

When you call SERVPRO of El Dorado Hills/Placerville, you will be connected to a person who understands your needs and your need for an expedited process. We will assign a supervisory technician to inspect your damage and give you an estimate. We do not want an event such as an injury, death, or flood to impact your business greatly. SERVPRO is always Here To Help.

Preventing Mold in Schools

10/1/2018 (Permalink)

SERVPRO of El Dorado Hills/Placerville works directly with your property management and you to find an effective solution for mold problems that may arise. El Dorado and Placer Counties are prone to mold growth because of the unique climate.

If you notice mold growth or any strong odors, call SERVPRO immediately. We will immediately dispatch an experienced technician to inspect the damage and advise you on your next steps. The safety of your occupants is our first concern.

In any mold remediation situation, there should always be containment of the affected area and use of a HEPA filter for filtration and establishment of a negative-air chamber. Our staff is trained on the most current mold remediation standard, the IICRC S520, and held to high expectations. There are many anti-microbial products on the market available for use, but we prefer to use an agent that is botanically derived and safe for people, plants, and pets.

Give us a call today if we can help.

California Wild Fires

2/22/2018 (Permalink)

Team El Dorado Hills!

This past fall, California experienced some of the worst fire damage in history. SERVPRO franchises from all over the country travelled to this event to help with restoration efforts to bring people's homes back to livable condition.

SERVPRO of El Dorado Hills/Placerville, as well as many other franchises, were presented with this award at our annual kickoff meeting with our distributorship.

Our company is truly a team of amazing individuals with a passion for restoring structures affected by disasters. Without emergency service providers working day and night to clean up a firestorm, our state would still be in extreme disarray. This is our passion, our career, and our livelihood.

Call SERVPRO of El Dorado Hills/Placerville if you're still experiencing smoke and fire damage within your Sonoma County home or business - we're here to help make things "Like it never even happened"! Our phones are answered 24/7/365 – call at any time!

FLYING WITH EAGLES

2/16/2018 (Permalink)

This past week, our franchise was in Portland Oregon for the annual kickoff meeting with all of the Pederson Directorship. This meeting provides us with not only the important information for the upcoming year, but it is also a time to celebrate those who have really made an impact over the last year in this industry.

This year, SERVPRO of El Dorado Hills/Placerville was recognized as one of the top leaders for our directorship with the amazing solid silver coin labeled "Flying With Eagles".

Our franchise knows what it takes to make things happen efficiently and affectively. With our young staff and young business owners, we are savvy with our ways of thinking, have the energy and power to complete each and every job beyond the customers satisfaction, and we do all of this with a smile on our face!

Hard work really does pay off when Dan Pederson recognizes YOU as being one of the leaders of this wonderful directorship.

We are honored to "Fly with Eagles"!!!!

The Best Is Yet To Come...

2/16/2018 (Permalink)

Keep your Fork

"There was a young woman who had been diagnosed with a terminal illness and had been given three months to live. So as she was getting her things in order, she contacted her Pastor and had him come to her house to discuss certain aspects of her final wishes.

She told him which songs she wanted sung at the service, what scriptures she would like read, and what outfit she wanted to be buried in. Everything was in order and the Pastor was preparing to leave when the young woman suddenly remembered something very important to her.

"There's one more thing," she said excitedly.

"What's that?" came the Pastor's reply.

"This is very important," the young woman continued. "I want to be buried with a fork in my right hand."

The Pastor stood looking at the young woman, not knowing quite what to say.

"That surprises you, doesn't it?" the young woman asked.

"Well, to be honest, I'm puzzled by the request," said the Pastor.

The young woman explained. "My grandmother once told me this story, and from that time on I have always tried to pass along its message to those I love and those who are in need of encouragement. In all my years of attending socials and dinners, I always remember that when the dishes of the main course were being cleared, someone would inevitably lean over and say, 'Keep your fork.' It was my favorite part because I knew that something better was coming...like velvety chocolate cake or deep-dish apple pie. Something wonderful, and with substance!"

So, I just want people to see me there in that casket with a fork in my hand and I want them to wonder "What's with the fork?" Then I want you to tell them: "Keep your fork ..the best is yet to come."

The Pastor's eyes welled up with tears of joy as he hugged the young woman goodbye. He knew this would be one of the last times he would see her before her death. But he also knew that the young woman had a better grasp of heaven than he did. She had a better grasp of what heaven would be like than many people twice her age, with twice as much experience and knowledge. She knew that something better was coming.

At the funeral people were walking by the young woman's casket and they saw the cloak she was wearing and the fork placed in her right hand. Over and over, the Pastor heard the question, "What's with the fork?" And over and over he smiled.

During his message, the Pastor told the people of the conversation he had with the young woman shortly before she died. He also told them about the fork and about what it symbolized to her. He told the people how he could not stop thinking about the fork and told them that they probably would not be able to stop thinking about it either.

He was right. So the next time you reach down for your fork let it remind you, ever so gently, that the best is yet to come."

-Guideposts.org

SERVPRO Testimonials

1/29/2018 (Permalink)

Here at SERVPRO of El Dorado Hills/Placerville, we pride ourselves on being the best restoration company in the area. You can count on our team to make your home or business look like damage never even occurred. 

The testimonials from our customers means everything to us. We love to hear your feedback, and the ideas/tips you may have to help us become an even better restoration company than we already are!

If you or anyone you know is ever in need of restoration services (fire, water, mold, and biohazard cleanup), please feel free to reach out to our office and franchise for professional help! We work with most major insurance companies, and will make your structure look "Like it never even happened."

Our office 24/7/365 phone number is (916) 933-3890 and our email is office@SERVPROeldoradohills.com

Deodorization

1/23/2018 (Permalink)

There are many options when it comes to eliminating, masking, and deodorizing the smells that can collect inside and out of your home or business. SERVPRO of El Dorado Hills/Placerville offers many different solutions to help you with the "smelly smell of something that smells smelly." - Spongebob Squarepants

Odors can be eliminated by the use of ozone, hydroxyls, disinfectants, enzymes/engineered bacteria, odor counteractants, and fogging.

SERVPRO of El Dorado Hills/Placerville typically gets around 5 phone calls a month regarding cigarette smoke odor in a home. With this type of smell, often times more cleaning is required than one would think!
Nicotine is sticky, and will cling to all surfaces including, but not limited to, walls, ceilings, counter tops, fans, and just about any horizontal surfaces you could think of! Because of this, all surfaces need to be wiped down with a disinfecting agent, and then ozoned to pair with the smoke odor and eliminate it for good!

Often times, a duct cleaning is also in order. This will clean out the vent system to ensure that smoke odor won't come back due to the use of a dirty HVAC system.

Call SERVPRO of El Dorado Hills/Placerville for your deodorization needs in and around the El Dorado, Sacramento, Placer, Amador, Calaveras, and Sonora counties! (916) 933-3890

Sewage backup in Placerville

1/22/2018 (Permalink)

Sewage Backup

If you experience raw sewage coming up through your toilet, shower drain, sink, etc., no matter where it’s coming from, it’s never pleasant! This homeowner was away for the weekend and came home to discover the house smelling a bit “funky”. With a quick sniff around the home, the homeowner was able to discover her entire downstairs basement was flooded with toilet paper and questionable liquid about 3-4 inches thick! In these types of situations, please give SERVPRO of El Dorado Hills/Placerville a call for our top of the line emergency services! We dispatch in record time to keep secondary damage to a bare minimum. Our customers mean everything to us – so when you call because you’re experiencing chaos within your home due to sewage backups, expect SERVPRO of El Dorado Hills/Placerville to be there ready to work until the job is cleaned up beyond your expectations.

Gotta Teach Em' Young!

1/12/2018 (Permalink)

Doug and Alexa! Photo bombed by Blaze the SERVPRO mascot!

Here we have a photo of Douglas Scott (SERVPRO of El Dorado Hills/Placerville franchise owner) and young daughter Alexa!

In our opinion, learning a trade at a young age is extremely beneficial to the human body, mind, and soul! The children of SERVPRO El Dorado Hills/Placerville have learned so much over the last 3 years, they could practically tell you how to dry out a home after a flood, wipe up the soot off walls due to smoke damage, and how to properly crawl into a crawl space!

Today, Alexa learned about crawl spaces, what their purpose is, and how to properly go about inspecting one for water/mold damage!

She sure is a trooper, and we wouldn't have it any other way!

Call your local FAMILY owned and operated SERVPRO of El Dorado Hills/Placerville franchise for more information on your restoration needs. We are the experts in this industry, and we would be happy to help you navigate the delicate waters!

Gymnasium Flood - El Dorado County

1/11/2018 (Permalink)

Affected Maple Floor

SERVPRO of El Dorado Hills/Placerville knows/expects emergency calls to come in when the first major rain of the year hits our county.

One of our first calls of the season happened to be a school that experienced a "roof leak" over the weekend, and was discovered Monday morning by the employees. Unfortunately, the drain system on the roof had a malfunction, causing rain water to gush into the gymnasium, down an exterior wall, and under the thick maple floor.

As a certified restoration company, SERVPRO of El Dorado Hills/Placerville attempts to dry a structure if there is a possibility to do so prior to taking away the affected floor and dry wall. With valiant efforts, we tried to dry this structure. Unfortunately, the water made its way under the hardwood flooring and protective moisture barrier, making it impossible to dry out.

SERVPRO of El Dorado Hills/Placerville removed affected materials, and brought in the best drywall and flooring companies around to complete the gymnasium in time for the school’s annual play! Call the experts today for your emergency loss – you’ll be happy you did!

Water Damage in Shingle Springs, El Dorado County

1/10/2018 (Permalink)

Water Damage Caused By Pin Hole Leak

Rats and mice can be one of the most destructive pests in a home or structure. Not only do they leave traces behind of feces, nests, and urine, but they also chew.... ON EVERYTHING!

Quick fact about rats and mice; their teeth never stop growing. This is why they are constantly chewing and gnawing on different materials in order to file down the front teeth. If they stopped shaving them down, their teeth would then grow in a spiral, resulting in an inability to eat which will then lead to death!

This home in Shingle Springs, El Dorado County experienced a PVC pipe leak due to rats and mice chewing on a piece of hard plastic holding two pipes together. The pin hole leak caused an extreme amount of water damage over a short amount of time! The homeowners knew just who to call for their emergency water damage restoration. SERVPRO of El Dorado Hills/Placerville has your back; we can even recommend a wonderful pest control company to you if you experience this kind of problem. Give us a call today for more details (916) 933-3890.

JFK Air Port, New York

1/8/2018 (Permalink)

JFK Airport New York

A water pipe that feeds a sprinkler system in a privately-operated Terminal broke over the weekend in JFK Airport, New York! Talk about flood damage! It's said that if they open the doors to the outside, the water inside the terminal will freeze due to weather conditions, and the terminal would then turn into an ice rink!

Restoration companies like SERVPRO handle flood damage like this on a daily basis. Although the flood damage isn't this extreme each and every time, our franchises are equipped and ready for disasters such as this.

If you or anyone you know experiences flood damage within their home or place of business, please feel free to give us a call at (916) 933-3890 for a free estimate and tips on how to prevent further damage from occurring. Believe it or not, flood damage can be even more destructive than a structure fire. With electrical outlets being submerged in water, there is a great chance for electric shock, sometimes making the area unsafe for those to walk around unless all electricity has been shut off to the building.

Please be careful when dealing with water and flood damage. Call the experts for advice!!!

Biohazard, Crime scene, etc.

1/5/2018 (Permalink)

Biohazard cleanup. Crime scene cleanup.

“Sewage backups and black water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO® Franchise Professionals remove the sewage, contaminants and moisture, disinfecting as they clean. SERVPRO® Franchise Professionals help ensure the structure is properly cleaned, disinfected and deodorized.” – SERVPRONET.com

SERVPRO of El Dorado Hills/Placerville not only completes black water cleanup for biohazard, we also conduct the following cleanups:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Mold Mitigation and Remediation

Call the experts today at (916) 933-3890 for your biohazard restoration and mitigation. We have the expertise and tools necessary to complete the job in a timely and effective manner. Not only are we experts in cleanup, but we also know that biohazard mitigation can be very sensitive at times. Our staff is trained to handle these types of situations in the most sensitive way possible.

Attic Fire El Dorado Hills, CA

1/2/2018 (Permalink)

Home fires are in full swing this winter season. SERVPRO of El Dorado Hills/Placerville was called out to a house fire to begin the restoration process. More often than not, when there’s a structure fire, there is not only smoke and fire damage, but also secondary water damage from the fire department putting out the flames. If you’re ever in a situation where your home or business has a fire loss, know who to call for expert cleanup and advice. We answer your emergency phone calls whether it be day or night, and can have technicians dispatched to you immediately. SERVPRO of El Dorado Hills/Placerville will service El Dorado, Sacramento, Placer, Amador, Calaveras, and Sonora counties. Feel free to give us a call at any time with your questions – we are happy to help make it “Like it never even happened.”

Continuing Education Courses

12/29/2017 (Permalink)

CE Classes!

CONGRATULATIONS to our very own marketing manager Sabrina Piatt on completing the Facilitator Training Program!

We will now be offering our clients and confidants continuing education courses here at our shop! Classes will be on Cleaning and Restoring Smoke-Damaged Contents, Ethics, Understanding Mold, Restorative Drying for Water Damage, Biohazard Cleanup, Deodorization of Malodors, and Fire Damage Restoration.

We welcome any and all guests to join us in 2018 for continuing education courses! SERVPRO of El Dorado Hills/Placerville is a five star restoration company located in El Dorado County, conveniently located right off the highway 50 corridor!

Please give us a call at (916) 933-3890 for reservations or any questions regarding the upcoming 2018 courses. Come join us for fun, entertaining, and educational classes on the restoration industry - you'll be happy you did!

Fire Damage in East El Dorado

12/27/2017 (Permalink)

Soot coming off the walls of this East El Dorado apartment

This winter season, SERVPRO of El Dorado Hills/Placerville has had many phone calls regarding fire damage and smoke damage. Winter, believe it or not, is the most common time of year for house fires to occur! With wood burning stoves, heaters, and other sources of warmth, there are many different variables that come into play! This apartment fire was actually a result of running the bathroom fan for too long of a time period. Thankfully, the tenants of this East El Dorado County apartment were not harmed during the fire, and were placed back in their CLEAN home right before Christmas! SERVPRO of El Dorado Hills/Placerville is happy to help those who are in need of our services. We pride ourselves on being a reputable and dependable company. Give us a call today with any questions or concerns you may have in regard to fire/smoke damage!

Merry Merry!

12/22/2017 (Permalink)

Warm and friendly greetings for a VERY Merry Christmas and a prosperous New Year! SERVPRO of El Dorado Hills/Placerville would like to wish all of our clients and future clients a very Merry Christmas and happy New Year! Working all around El Dorado, Sacramento, Placer, Amador, Sonora, and Calaveras counties keeps us extremely busy during this holiday season! Please remember that SERVPRO of El Dorado Hills/Placerville is here for your emergency restoration needs 24/7/365 - guaranteed. Our franchise offers mold remediation, water damage cleanup, fire restoration, and much more! Please feel free to visit us on our social media pages #SERVPROeldoradohills.

“Wishing you all the timeless treasures of Christmas…

The love of family,

The warmth of home,

And the company of good friends.”

 - Your friends at SERVPRO of El Dorado Hills/Placerville

Winter is approaching

10/26/2017 (Permalink)

SERVPRO of El Dorado Hills/Placerville would like to remind everyone that the upcoming winter season will be a very wet one indeed! With the rain we had last year, we expect to get about just as much this year! That being said, our franchise would like you all to take precautions necessary to have a safe and joyful winter!

1. Double-paned windows - remove the screens and install storm windows to ensure that the heat stays in and the cold stays out. If that doesn't work for your budget, try picking up an inexpensive plastic-film sheet kit from your local hardware store. This should help keep your home nice and warm!

2. Remember to protect your pipes from freezing this winter! The most susceptible pipes in your home will be located in attics, crawl spaces, basements, and near outer walls. You can try adding more insulation to them to keep them from freezing.

3. Make sure tree and bush branches are away from your home. With the rain and possible snow coming our way, the branches can be so weighed down that they'll break and fall onto your roof.

For more tips and tricks from SERVPRO of El Dorado Hills/Placerville, follow us on Facebook at https://www.facebook.com/SERVPROeldoradohills/

Fire and smoke damage in Santa Rosa

10/26/2017 (Permalink)

Half of our team is currently conducting work in and around the Santa Rosa area to help with those who are in desperate need of smoke, soot, and ash cleanup. Luckily, the buildings we've been working on have very little damage to them; mostly light cleanup throughout the structure. This is great news for the store and shop owners! However, with a tragedy like this, not all were lucky... Many homes and businesses were completely burnt to the ground, leaving absolutely nothing left but ash for the owners to rummage through. Many businesses have opened their doors for other business owners to work out of, many property managers and owners have opened their doors for donation centers. Essentially, the entire town has come together to help one another through this tragic time. It warms our hearts here at SERVPRO of El Dorado Hills/Placerville to see a community come together to achieve greatness!

MOLD MOLD MOLD

10/26/2017 (Permalink)

It is very common to think that mold is a scary thing! However, mold is a lot like pollen in the way that it’s prevalent in everyday life and how it travels both indoors and out. There is a lot of information on the internet regarding mold, mold damage, and how to treat it. In fact, most people aren't allergic to common mold spores. There are some very dangerous varieties of mold that can pose health hazards, however! Fortunately, these varieties are very rare. If you notice mold in your home, we always recommend contacting an environmental testing agency to test the air quality. This will give you a definitive idea how much mold is in the air in your home, and what kind it is.

After you have consulted with an environmental hygienist, call SERVPRO of El Dorado Hills/Placerville. We will come inspect the areas of concern and give you a thorough plan of how we are going to fix it. Don't try to do it yourself!

Mold Growth in Sacramento

10/24/2017 (Permalink)

When a home or commercial building catches fire, the local fire department will use excessive amounts of water to put out the flames. Even hours after the fire, materials can still be extremely hot and dangerous to touch. Typically, a restoration company isn't called to scope a fire for about a week after it's occurred. The time in between allows materials and contents to soften, and really soak up any moisture.

Water can, and most likely will, cause secondary damage to a structure. This can include mold growth, musty smells along with soot and char smell, saturated contents, etc. With mold growth being the most prevalent secondary damage issue in this type of situation, SERVPRO of El Dorado Hills/Placerville has the experience and expertise to restore your structure back to its normal and sustainable conditions. This type of circumstance is something we handle on a weekly basis.

SERVPRO and Hurricane Harvey

10/24/2017 (Permalink)

On August 25th, 2017, Louisiana and Texas coasts were hit by a massive Category 4 strength hurricane we now refer to as Hurricane Harvey. Once the storm landed on the coast, it quickly spread to Mississippi and Tennessee, making it the largest hurricane to hit the United States!

Thankfully, SERVPRO is a large corporation with many franchises scattered about the United States and Canada. Our corporate office dispatched our Disaster Recovery Teams shortly after the hurricane hit in preparation for damage repairs and cleanup. Currently, we have over 400 franchise teams helping with restoration and mitigation and multiple franchises are dispatching every day to the scene! SERVPRO’s motto is “Faster to any sized disaster”, and as a team, we will bring forth our best efforts to restore these states back to their normal conditions. Disasters can’t be prevented, however, with restoration teams all around the world, we will rebuild and make it “Like it never even happened.”

Rain is coming soon!

10/24/2017 (Permalink)

Last Friday, this area experienced its first rain of the fall season. Our office was called by a school here in El Dorado Hills because they were experiencing a major roof leak due to a blocked drain in their large 5,000 square foot gym. A teacher discovered the mess in the morning before class was in session, and they immediately knew who to call for water damage cleanup.

When we arrived on scene, more than half the flooring had buckled in the short amount of time the rain water had been pouring down. SERVPRO of El Dorado Hills/Placerville immediately soaked up the standing water, of course, and placed the appropriate equipment in equal sections of the gym. With ceilings being 24 feet tall, we will use a scissor lift to remove the affected drywall. Call our office today for any of your commercial building restoration needs.

Fire Damage in Santa Rosa 2017

10/23/2017 (Permalink)

SERVPRO of El Dorado Hills/Placerville's technicians have been extremely busy with cleanup in Santa Rosa due to the fires that started in the beginning of October of 2017. With thousands of building structures effected by this fire, "all hands-on deck" happens to be the attitude of many restoration and construction companies around the United States!

It's great to know that our country is coming together during this tragic time. Thousands of individuals have set up donation drop off zones at their home or place of business. In fact, if you or anyone you know would like to donate to the families affected by this fire, please feel free to reach out to us here at SERVPRO of El Dorado Hills/Placerville. We would be happy to drop of donations for you. You can contact us at (916) 933-3890 or office@SERVPROeldoradohills.com

Fire Damage is Devastating

10/23/2017 (Permalink)

Take a look at this picture... What do you see?

Here at SERVPRO of El Dorado Hills/Placerville, we see memories, sentimentally valuable items, and a life time of treasures collected by the homeowner or tenant. Our goal is to not only restore your items and home back to the way it used to be before the fire, but most importantly, we also want to make sure YOU and YOUR FAMILY are taken care of during this tragic time. SERVPRO has a motto that we all like to stick to and stand by; “Like it never even happened.” So, when a home fire strikes, and it’s hard to find the composure to schedule times for cleanup and restoration – call our office. We will provide a smooth and quick claims process and we have the tools and connections necessary to help you through this disastrous time.

Water Intrusion

10/23/2017 (Permalink)

This past week, we had a customer call us because she discovered a wet spot in her living room. At first, she thought maybe her dog just had an accident in this house, but when it continued in the same spot for more than a few days, she became very suspicious. Soon after, while walking to her car in the morning, she noticed the outside hose faucet next to the house on full blast, and the source of the problem was resolved!!! But once the source has been found and shut off, what do you do next!?

You call SERVPRO of El Dorado Hills/Placerville at (916) 933-3890 to help with drying out your home and decontaminating all affected surfaces. Although the water coming from the faucet was clean, it had run through dirt and soil prior to seeping into the home. In this instance, it is always best to call SERVPRO, your local restoration experts to get the job done effectively!

Water Damage Restoration!

10/19/2017 (Permalink)

Here at SERVPRO of El Dorado Hills/Placerville, we pride ourselves on being the go-to restoration company for El Dorado County and the surrounding areas. Your home and business will always be in good hands when our technicians come out for emergency water damage restoration. Our team is available and at your service 24 hours a day, 7 days a week, and 365 days a year! We are centrally located in the El Dorado Hills business park near Highway 50 for quick response to your emergency. With our technicians living only minutes from our office, we can respond “faster to any size disaster!” and focus on getting to our clients in an impressive amount of time. Give us a call if you’re ever in need of our services, (916) 933-3890, and SERVPRO of El Dorado Hills/Placerville will take action right away to help you with your water damage crisis!!!

Water Damage in Elk Grove

10/18/2017 (Permalink)

Have you ever noticed a "bubble" in the ceiling of your home or business? If you have, you may have a leak coming from the story above.

In this photo, you can see that we have removed the entire dining room ceiling. The guest bathroom directly above this room flooded due to a toilet tank malfunction causing the ceiling to collect an abundant amount of water between the dry wall and vinyl flooring. Leave it to the experts to dry out your structure. Popping bubbles in the ceiling could cause it to potentially fall and initiate secondary damage or worse, harm to the person(s) trying to fix the problem. SERVPRO of El Dorado Hills/Placerville is equipped with professionally trained technicians to get this kind of situation under control in a short amount of time. Call us today with any water damage questions or concerns. We can make it “Like it never even happened.”

Storm Prevention

10/3/2017 (Permalink)

SERVPRO of El Dorado Hills/Placerville would like to remind our community of the rain that will hit this winter. We are predicted to have yet another very wet winter, so that means we all need to be prepared for what is about to come...

  • Rock salt or more environmentally safe products to melt ice on walkways and roads
  • Sufficient heating fuel, like dry, seasoned wood for your fireplace or wood-burning stove
  • Adequate clothing and blankets to keep you warm
  • Make a family emergency plan — Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency
  • Listen to a weather radio station or other local news channels for critical information from the National Weather Service (NWS) and be aware to changing weather conditions
  • Minimize travel, but keep a disaster supplies kit in your vehicle
  • Bring pets/companion animals inside during winter weather
  • Move other animals or livestock to sheltered areas with non-frozen drinking water

Mold Growth in El Dorado Hills

9/29/2017 (Permalink)

Most people aren’t aware that mold/mildew is pretty much everywhere around us. Mold is very small fungal hyphae that typically grows in or on moist, warm areas. If you ever come across what you think might be mold growth, please give us a call at (916) 933-3890. We are experts in mitigating this kind of problem, and we use only the very best products on the market to make it “Like it never even happened.” We use an organic antimicrobial product that gets the job done the right way rather than just wiping up the mess with some bleach. Did you know that bleach doesn’t necessarily kill mold growth? Using bleach on a mold problem will skim the surface of any semi porous materials, but it will not get into the root of the growing fungal hyphae. Try not to disturb the mess as it can contaminate other parts of your home or business. Instead, give SERVPRO of El Dorado Hills/Placerville a call for an estimate today!

Fire Prevention

9/29/2017 (Permalink)

National Preparedness Month is sadly coming to an end; however, we should always keep in mind that disasters occur when you least expect them to. Let’s keep the trend going, and step right into Fire Prevention Week starting October 8th! The theme this year is “Every second counts; plan 2 ways out!” To us here at SERVPRO, we believe this means that everyone should have a fire escape plan in place in case of an emergency. We mean it when we say that SERVPRO of El Dorado Hills/Placerville cares about its community. We recommend that you practice your fire escape plan at least twice a year with the members of your home or business so that everyone remembers exactly what they should and shouldn’t do in case of a fire. For more tips and information, please visit NFPA.org!

Mold in Jackson

9/29/2017 (Permalink)

Does something make you think that you may have a mold problem occurring in your commercial kitchen? It’s actually a very common thing to happen, especially if it’s a fast-paced restaurant with an overflowing dish pit. Like we’ve mentioned before, mold grows in moist and warm areas. Think about it, a commercial kitchen is rather hot during business hours due to stoves and ovens being the main source of food preparation for many hours at a time. Mix that in with a little moisture and you will have the perfect environment for mold and mildew growth to occur not only on the walls and floor, but every surface that will support it! Give SERVPRO of El Dorado Hills/Placerville a call today if you suspect mold growth in your commercial structure. We can handle jobs of almost any size, and will the appropriate tools and products at hand, we can make your situation “Like it never even happened.”

Fire in Cameron Park

9/29/2017 (Permalink)

Fire departments all over the United States responded to an estimated 365,500 home fires in 2015. These fires caused approximately 2,560 deaths, 11,075 civilian injuries, and $7 billion in direct damage. In fact, most of these home fires started in the kitchen due to cooking. The next biggest cause was due to heating the home with electric heaters. Home fires are one of the most devastating tragedies a person can experience in their life time. The picture you see here was home fire that occurred in Cameron Park, CA, and luckily, they knew just who to call for help. SERVPRO of El Dorado Hills/Placerville has cleaned and restored many home fires over the past few years, and we have the equipment, knowledge, and compassion necessary to help you through this tough process.

Storm Damage in Jackson

9/29/2017 (Permalink)

Our highly trained crews are ready to respond 24/7/365 to storm or flood damage in El Dorado and Sacramento counties. SERVPRO of El Dorado Hills/Placerville uses specialized equipment to restore your property to its pre-storm condition, and make it “Like it never even happened.” We have a warehouse located in El Dorado Hills, making us centrally located in the areas we service, to respond “Faster to any size disaster.” Call your local franchise today at (916) 933-3890 for any and all of your emergency restoration needs. Our response time is unbeatable, and our expert technicians can and will walk you through your water damaged property to help you better understand the situation at hand. SERVPRO of El Dorado Hills/Placerville has your back, and we will make sure your home or business is back up and running the way it was prior to property damage.

Commercial Flood in El Dorado Hills

9/29/2017 (Permalink)

We understand that your business is the main source of income for you and your family. That’s why we make it our priority to get your office building back to its normal conditions as soon as possible. This commercial building in El Dorado Hills had a major flood occur due to a malfunctioning fire sprinkler bursting over the weekend. With no one coming into the office for 2 days or so, just one fire sprinkler was able to flood this entire 3,600 square foot office. When the water was discovered on Monday morning, our franchise was called right away to start emergency restoration services. We were able to pack all desks, chairs, office supplies and electronics into a separate, unaffected room in order to dry out carpet and effected walls. In a matter of a few short days, the office was back up and running, and the customers were very satisfied with our work.

How can we help with the recent hurricanes in the United States?

9/29/2017 (Permalink)

As you all know, our nation has recently been hit with some extremely destructive hurricanes. We hear updates almost every day on this subject matter, yet we still don’t feel like we are helping enough. Did you know that with all restoration companies in the United States combined, there still won’t be enough companies out there to help with the damages that have transpired? SERVPRO of El Dorado Hills/Placerville has been collecting and will still collect donations to send to the American Red Cross in hopes of helping at least one family get through this terrible devastation. If you would like to donate, please contact us at (916) 933-3890 or visit redcross.org to see how you can be of help. Let’s help our fellow states rebuild and recreate during this difficult time!

Commercial Sewage Backup in Placerville

9/29/2017 (Permalink)

In most commercial buildings, you will find that there are a few small and hidden rooms for pipes to run throughout the structure. These rooms are intended for professionals to service the pipes every few years to ensure that everything is running properly. The pipelines are not only for water and gas, but for sewage as well; and when a pipe backs up, the pressure within becomes too great for the pipe to hold, and it will burst and cause a mess! ESPECIALLY if that pipe happens to be the main sewage line. This is when you call SERVPRO of El Dorado Hills/Placerville. We are professionals in biohazard cleanup. This kind of work should always be left up to the restoration experts because of the toxins that run through sewage... amongst other things.

We are SERVPRO of El Dorado Hills/Placerville

9/25/2017 (Permalink)

Did you know on average 50% of businesses close down after a disaster hits? Commercial structures can often suffer more severely than residential structures. Call your insurance provider today to talk about your building's needs if in fact a hurricane, tornado, earthquake, or etc. strikes! You'll be glad you did...

Our SERVPRO of El Dorado Hills/Placerville franchise conducts commercial fire, water, mold, and bio hazard cleanups on a weekly basis. With our expert technicians and their dedication to getting to job done, our franchise can and will restore your structure back to it's normal conditions, no questions asked.

SERVPRO of El Dorado Hills/Placerville is ready to assist you with any fire, flood, mold, crime scene, trauma scene, or biohazard damage that needs remedying. Call us today at (916) 933-3890. We are here to help 24/7/365, and make your commercial building look "Like it never even happened."

Storms are brewing here in El Dorado County

9/25/2017 (Permalink)

We are just 6 short days away from October! You know what that means... the winter storms will be here before we know it!

SERVPRO of El Dorado Hills/Placerville recommends that all homeowners and renters have their roofs inspected by a professional company before the rain hits. This will not only save you the hassle of a leaky roof, but it will also save you time and money later down the road with emergency roof tarping, water extraction, dry out time, drywall repairs, etc..

If you or someone you know is in need of a recommendation for a great roofing contractor to come and take a look at a roof, please let us know - we would be happy to refer you to a company we know and trust.

Mold in Folsom

9/22/2017 (Permalink)

When you're on vacation, the last thing you expect is a phone call from your house sitter stating that you're entire house is under two inches of water. Unfortunately, that is exactly what happened to this homeowner while she was out of the country.

With water trapped in the walls, floor, and contents for a few weeks, we were eventually called out to complete an estimate and get started on the remediation process. After moisture readings, we discovered that most of the house had been affected by mold due to the extended period of time that the water was trapped.

SERVPRO of El Dorado Hills/Placerville has the equipment and expertise necessary to complete a large loss such as this one. Our team will do whatever it takes to make sure our customers are safe in their homes without contaminants effecting their immune system.

Kitchen fire in Sacramento, CA

9/19/2017 (Permalink)

In the photo provided, you can see charred drywall as well as smoke damage in the kitchen of this Sacramento home. The homeowner was frying tortillas, and when the phone rang, she was distracted away from the frying pan, and her dinner caught fire! With quick action, they were able to put out the fire themselves with an extinguisher before further damage was made.

With a job like this one, our technicians have the equipment, products, and elbow grease to bring this kitchen back to it's normal conditions.

When a fire does occur within a home, most likely one will have smoke damage to most, if not all walls and content that are in close proximity to the loss. We can clean and bring just about anything back to it's normal working conditions, and we encourage you to call us if you do in fact have a fire occur in your home! With our reputation and expertise, you can be sure you've made the right decision in bringing SERVPRO of El Dorado Hills/Placerville into your home for your restoration and mitigation needs.

The rain is coming! The rain is coming!

9/19/2017 (Permalink)

Flood in Downtown Placerville

Ladies and gentlemen, the rainy months of the year are just around the corner! Are you prepared for the storms that will arise this winter?

Last year, Downtown Placerville experienced a dramatic flood loss due to the river stream rising above ground level. Dozens of shops and stores flooded early in the morning due to an excessive amount of rain, and when employees and owners arrived to open their doors, storm water came spewing out.

Many shops did not have flood insurance, and because of this, their doors closed indefinitely. Don't let the weather take control of your life. Be prepared this season with the right insurance policy tailored to your geographical region, the surrounding elements such as rivers and streams, and make sure to keep valuables up and off of floors.

SERVPRO of El Dorado Hills/Placerville is ready for whatever may happen this season, and we hope you are too. Please give us a call if you have an emergency, and we can assure that someone will get to you ASAP. It's our job to keep our community safe and informed.

Water Losses

9/19/2017 (Permalink)

SERVPRO of El Dorado Hills/Placerville understands the need for immediate restoration services when your place of business has a major water loss. Not only does the water need to be extracted, but a professional should evaluate what kind of water made its way into and onto the carpet/flooring.

There are three categories of water when working in the restoration industry. First, we have category 1 - this will be clean water most likely coming from a toilet tank, sink, or refrigerator. The water will not contain contaminants and it will mostly likely not cause any kind of sickness if ingested. Category 2 water losses are typically from washing machines, dish washers, and any loss that may have been going on for over a week. Not many people know that soap is in fact a contaminant. Last but not least, we have category 3. This will include any kind of sewage loss that may occur in a business. Sewage is obviously something that will make you very sick if ingested due to all of the bacteria and viruses that run through our sewer system. If you do have a sewage loss, please call SERVPRO of El Dorado Hills/Placerville right away, and we will be there as soon as possible to clean up the mess. Please avoid cleaning sewage yourself as it is very harmful and without the proper personal protective equipment, it can cause major illness or even death.

Call SERVPRO of El Dorado Hills/Placerville for any and all of your emergency restoration needs. We are just a phone call away from making it "Like it never even happened!"

El Dorado County Mold

5/10/2017 (Permalink)

This photo is of an unoccupied commercial building that had a major roof leak.

This winter in El Dorado County, we experienced an abundance of rain and wind storms. The drought thankfully is now over, and SERVPRO of El Dorado Hills/Placerville received quite a few jobs regarding roof leaks, window leaks, and even floods due to the rain. Unfortunately, individuals are trying to take care of the drying process themselves, and without the correct equipment for this, mold can start to grow within 72 hours. Our team of professional technicians can and will dry a structure to prevent mold from growing. Please call our team today if you are experiencing any kind of water damage. If we can extract and dry the structure within a certain period of time, we can prevent mold from developing and make it “like it never even happened.”

Storm Damage in Placerville

5/3/2017 (Permalink)

This is just one of the buildings that had been affected by the Placerville Historical Main Street flood.

Do you remember those major storms we faced in the beginning of the year? El Dorado County hadn't experienced a "rainy" season like that in over 10 years. When we walked into work on Friday, February 10th, our phones started ringing off the hook - it turns out, Placerville's Historical Main Street had flooded in the middle of the night, and more than half of the shops on the strip had severe water damage.


SERVPRO of El Dorado Hills/Placerville loaded up equipment, and journeyed up to Placerville as quickly as possible. All shop owners were in their buildings shoveling water into the street, mopping up mud, and trying their best to remain calm. With our whole team on scene we talked to most, if not all, shop owners to bring them some peace of mind. In an emergency event like this, communication is the key component to getting the cleanup done efficiently and effectively.


SERVPRO of El Dorado Hills/Placerville understands that your business is the means of support for you and your family. Therefore, we respond to emergency phone calls ASAP. Your emergency is our emergency, and we will help you and your business get back in running order as promptly as possible.

Water Loss in El Dorado Hills

5/3/2017 (Permalink)

In this photo you can see just how much water these curtains were able to soak up in a very short amount of time!

SERVPRO of El Dorado Hills/Placerville is ALWAYS at your service. We had a customer call us at 2AM because she woke up to grab a glass of water in the middle of the night, and discovered that the entire 1st floor of her home had flooded. What a rude awakening!

She called us right away, and we arrived shortly thereafter with water extractors, drying equipment, and dehumidifiers to get the ball rolling on this 3,000-square foot water loss. Thankfully, the water source came from the piping in the house, so extraction of the water and the drying process could occur ASAP. With equipment in place, our technicians left a few hours later knowing that this home owner was happy with our services. SERVPRO of El Dorado Hills/Placerville will reach your destination within 4 hours, and that’s a promise whether it be day or night, we’ve got you covered.

Feel free to call us anytime at (916) 933-3890 – we’re available 24/7.

Diamond Springs Fire

4/28/2017 (Permalink)

Garage Fire

An unknown cause started this garage fire, and flames reached the house causing structure and smoke damage to the entire home.

This before photo shows what used to be the garage. Unfortunately, nothing was salvageable within the garage, but we managed to save most furniture and items in the house. We are just glad our client is safe and sound.

Fires are devastating to everyone, but when you have SERVPRO of El Dorado Hills/Placerville backing you up, things just seem to go by more smoothly. Therefore, we take pride in being compassionate with our clients – and we treat them like a part of the family. That’s just how we roll. Call us today if you or someone you know has been affected by a fire recently. We can help you pick up the pieces.

Commercial Buildings El Dorado County

10/12/2016 (Permalink)

Commercial restoration is a nuanced industry. That's why you can trust SERVPRO of El Dorado Hills with your building and business. We care about your livelihood. SERVPRO of El Dorado Hills/Placerville has the experience necessary to handle any size commercial disaster, whether it is fire damage, water damage, mold damage, or a crime scene cleanup. Every commercial building is different, but SERVPRO of El Dorado Hills knows how to handle them all.

Call us today with any commercial emergency and you can rest assured that our team will take great care of you and your business. SERVPRO of El Dorado Hills/Placerville is a diverse company with many specialties, but we are unsurpassed in our restoration ability. We know the ins and outs of the industry and are prepared to assist you in any way possible. We know that when disaster strikes, you can't afford to be out of business. We want to get you back in as quick as possible. Put your trust in SERVPRO of El Dorado Hills/Placerville and you won't be disappointed.

Commercial Restoration

10/12/2016 (Permalink)

SERVPRO of El Dorado Hills/Placerville is your leading water and fire damage restoration company. We have the personnel and equipment capacity to respond to any disaster, large or small. SERVPRO of El Dorado Hills/Placerville has made a name for itself over the past years as the premier company for fire and water damage in El Dorado County.

Our customers are never dissatisfied. Our business reputation is important, as is your happiness. SERVPRO of El Dorado Hills/Placerville offers commercial water damage restoration, fire damage restoration, duct cleaning, and commercial cleaning. With years of experience, SERVPRO of El Dorado Hills/Placerville is the natural choice for your commercial project.

SERVPRO of El Dorado Hills has performed duct cleanings for commercial facilities, water damage restoration for large and small commercial facilities, fire damage restoration for retail shops and large warehouses, mold remediation in churches and office buildings, and hard-surface and carpet cleanings. Our customers are never disappointed. call us today to find out why.

Flooding Cameron Park

10/12/2016 (Permalink)

This customer in Rancho Cordova had some backyard flooding. He didn't know that it also flooded his pantry and kitchen.

Flooding can happen at any time. A heavy rain can flood homes and businesses. SERVPRO of El Dorado Hills/Placerville has the experience and manpower necessary to deal with any weather-related event. Blizzards, rain, hail, and thunderstorms don't scare us! SERVPRO of El Dorado Hills/Placerville is available 24/7 to respond to any emergency.

California suffers storms of all kinds and SERVPRO of El Dorado Hills/Placerville is your California storm damage expert. We have dedicated and experienced team members, from our office staff to our technicians, that are available for you. SERVPRO of El Dorado Hills/Placerville is your go-to company for flooding in El Dorado Hills, Placerville, Cameron Park, Diamond Springs, Shingle Springs, Pollock Pines, Camino, Rescue, Pilot Hill, Cool, Sacramento, and Folsom.

SERVPRO of El Dorado Hills/Placerville is ready to travel and help your family or team with any residential or commercial problem. Call us today at (916) 933-3890 for any water damage, mold damage, fire damage, or crime scene cleanup. SERVPRO of El Dorado Hills/Placerville is here to help.

 

Storm Damage El Dorado County

10/12/2016 (Permalink)

This customer was the victim of a local wildfire. The town was evacuated and his shop was closed. We helped him clean up in the aftermath.

Hurricane Matthew is beating up the eastern seaboard. Did you know that SERVPRO franchises from the west coast travel during STORM events? SERVPRO of El Dorado Hills/Placerville is proud to be a franchise that travels to help others in need. Should El Dorado County or Sacramento County have a large weather event, SERVPRO of El Dorado Hills/Placerville will be here to assist our customers. Our dedication to you comes first.

SERVPRO of El Dorado Hills/Placerville is your leading damage restoration contractor for Sacramento, Rancho Cordova, Folsom, El Dorado Hills, Placerville, Cameron Park, Shingle Springs, Pilot Hill, Rescue, Camino, Pollock Pines, and everywhere in between. SERVPRO of El Dorado Hills/Placerville is visible on Yelp, Google, and are members of the Better Business Bureau of Northern California.

Call SERVPRO of El Dorado Hills/Placerville today. Our team is ready to help you with your water or fire related emergency. You can trust our company and our family with your home.

 

Fire Damage Placerville

10/12/2016 (Permalink)

This business in Downtown Placerville had a fire. They used another company and were completely disappointed. They were very happy they found us!

A house or business fire can be devastating. SERVPRO of El Dorado Hills/Placerville is your number one resource during your time of loss. We are a preferred vendor for most insurance companies locally and nationally. SERVPRO of El Dorado Hills/Placerville has the equipment and personnel to respond quickly and effectively to your fire damage and get you back into your home or business as quickly as possible.

We work closely with realtors, homeowners, and property managers to take the best care of your home or business. Soot is corrosive and has a heavy, sometimes unpleasant, odor. Our patented products and cleaning methods, coupled with experienced technicians will make your disaster go away faster.

SERVPRO of El Dorado Hills/Placerville serves Sacramento, Rancho Cordova, El Dorado Hills, Placerville, Diamond Springs, Cameron Park, El Dorado, Rescue, Pilot Hill, Pollock Pines, and Camino. SERVPRO of El Dorado Hills/Placerville is the leading fire damage restoration vendor in El Dorado County and Sacramento County. Our team is experienced, dedicated, and compassionate. Let us show you why SERVPRO of El Dorado Hills/Placerville is the only company you want to handle your fire damage.

Smoke Damage El Dorado Hills

10/12/2016 (Permalink)

Smoke is a very pervasive odor. Whether it is cigarette smoke or smoke from a recent fire, it can fill your home. SERVPRO of El Dorado Hills will make your house smell like a home again.

We work closely with realtors, homeowners, and property managers to take the best care of your home or business. Smoke damage can be nicotine from cigarettes or soot and smoke from a fire. Call SERVPRO of El Dorado Hills/Placerville today. We will come out and inspect your damage. We would be happy to provide you with an estimate for cleaning. In the event of a fire with physical damage to your home, we will come out to tarp up the damage and protect your home from the outside elements.

SERVPRO of El Dorado Hills/Placerville is a preferred vendor nationally for most insurance companies and for most of our local insurance agents and adjusters. We know how to navigate the insurance process and will be happy to walk you through the process. SERVPRO of El Dorado Hills/Placerville serves Sacramento, Rancho Cordova, El Dorado Hills, Placerville, Diamond Springs, Cameron Park, El Dorado, Rescue, Pilot Hill, Pollock Pines, and Camino. SERVPRO of El Dorado Hills/Placerville is the leading damage restoration vendor in El Dorado County and Sacramento County. Our customers are never disappointed. Let us show you why.

Mold Inspection Diamond Springs

10/12/2016 (Permalink)

This customer in Rescue had a water loss at their vacation home. We restored their home to better than it was before.

SERVPRO of El Dorado Hills/Placerville has a team of highly experienced personnel that will assist you with any size disaster. This year has presented a lot of mold damage. SERVPRO of El Dorado Hills/Placerville would be happy to perform an inspection of your property and address your concerns.

We know mold. Microbial growth (mold) can pose hazards to your health, especially if you have an allergy to it. The health and safety of your family is what we care about. SERVPRO of El Dorado Hills/Placerville utilizes stringent cleaning and containment procedures during remediation so that the rest of your home is not affected. We make sure that everything we do passes a visual inspection and a sampling inspection for clearance.

Call our office today at (916) 933-3890 to schedule your free inspection. We are mold's worst nightmare! Our technicians are great at discovering sources of mold and water damage. We would be happy to provide you with a detailed estimate and walk you through the process of remediation.

Mold Removal El Dorado Hills

10/12/2016 (Permalink)

Mold can be a frightening thing to discover in your home. SERVPRO of El Dorado Hills/Placerville works closely with homeowners, realtors, and property managers to knock out mold as soon as it is discovered. We are certified and highly experienced in mold remediation. Our technicians take every care to ensure that proper protections are in place to keep your home and family safe. We require a clearance test to be done at the completion of our work by a third party company so that we know that every spore has been dealt with. We have never failed a clearance test.

You can be sure that SERVPRO of El Dorado Hills/Placerville will treat your home and family with the utmost care and respect. We dedicate ourselves to the occupants of our communities. SERVPRO of El Dorado Hills/Placerville serves Sacramento, Rancho Cordova, Placerville, El Dorado Hills, Shingle Springs, Diamond Springs, El Dorado, Cameron Park, Pollock Pines, Camino, Rescue, Pilot Hill, Natomas, and everywhere in between. SERVPRO of El Dorado Hills is here to help.

Water Damage El Dorado Hills

10/12/2016 (Permalink)

This customer in El Dorado Hills had a toilet supply line break when her dogs chewed through it.

SERVPRO of El Dorado Hills/Placerville is the leading restoration vendor for water damage, fire damage, mold damage, odor remediation, and bio-hazard and crime scene cleanup. We treat our customers right and they know that we have their best interests at heart.

SERVPRO of El Dorado Hills/Placerville is equipped to handle any size flood or water damage that you may have in your home or business. We have a large storehouse of equipment and access to additional equipment, should it be needed. We have a fleet of vehicles that are stocked and ready to respond to your call for need at any time of day or night.

Not only does SERVPRO of El Dorado Hills/Placerville have many contracts with national insurance companies such as State Farm, Nationwide, The Hartford, and more, we are also a preferred vendor for many insurance companies locally such as Travelers and Farmers. We know that this is a difficult process to navigate, so let us help you. We will respond to your emergency and let you know whether it would benefit you to file an insurance claim, or if our cost will even meet your deductible.

Flood Damage El Dorado Hills

10/12/2016 (Permalink)

SERVPRO of El Dorado Hills/Placerville is a family-owned business that has your family's best interests at heart. We know what it means to have a disaster happen in your home and we know how to make it like it never even happened.

SERVPRO of El Dorado Hills/Placerville is dedicated to the residents of El Dorado County and Sacramento County. We want to help you make your water damage or fire damage better. With patented cleaning techniques and products, our dedicated team is available 24/7.

SERVPRO of El Dorado Hills/Placerville serves Sacramento, Natomas, Folsom, Rancho Cordova, El Dorado Hills, Placerville, Cameron Park, Shingle Springs, Diamond Springs, El Dorado, Rescue, Pilot Hill, and everywhere in between. We have seen everything you can imagine in the way of water damage. This includes frozen pipes, busted manifolds, pipes that have been eaten by rodents, supply lines chewed by dogs, refrigerator supply lines and ice makers, improperly installed dishwashers and washing machines, backyard flooding, roof leaks, toilet overflows, toilet backups, sink drain backups, and many more. You name it, we've seen it! Every situation is unique and we will treat your home and family with the respect that they deserve.

Flood Damage El Dorado County

10/12/2016 (Permalink)

This customer in Cameron Park had their home flood after a recent rain. We had to save the granite countertop, saving them a lot of money.

With Hurricane Matthew ravaging the East Coast, now is a great time to talk about flood damage. Rain and snow are almost here (hopefully) and that means flooding. Only some properties are properly graded with enough drainage to cope with heavy rains. We want to make sure that you know that you have a friend and a company to call.

SERVPRO of El Dorado Hills/Placerville is the leading expert in Sacramento County and El Dorado County. We service Sacramento, Folsom, El Dorado Hills, Cameron Park, Shingle Springs, El Dorado, Placerville, Rescue, Diamond Springs, and everywhere in between. We know that navigating insurance claims is not easy, especially when you and your family have just experienced a disasterous event! SERVPRO of El Dorado Hills/Placerville is a preferred vendor for many insurance companies nationally, like State Farm, Nationwide, Liberty Mutual, Safeco, and The Hartford. Locally, we have worked hard to be a preferred vendor for Travelers, Farmers, Geico, Homesite, and more. We want you to feel taken care of.

Call us today with any water damage questions you may have and you will be connected with a knowledgeable technician that will be able to help you. We look forward to making it "Like It Never Even Happened."

 

 

Fall is here

9/29/2016 (Permalink)

This customer in Rancho Cordova had his backyard flood in March. He didn't think much of it, but look what they found behind a cabinet in September!

Summer is finally at an end! But it sure doesn't feel like it. The mountains have had their first snow, but it is still hot, hot, hot here in the valley. This time last year, the Butte fire was still in full swing and California was burning up.

SERVPRO of El Dorado Hills/Placerville will be here season after season to help you with your home or business. Whether in a snow storm, rain storm, or house fire, we are always here to help. We are your go-to restoration company in El Dorado, Sacramento, and Amador County. Just this week we have been in Pollock Pines with a refrigerator leak, Placerville with a business fire, Rancho Cordova with another water leak, West Sacramento with a crime scene cleanup, and Plymouth with some mold.

Our dedicated and experienced crew can handle any disaster from big to small. Whether you have mold, fire damage, a frozen pipe, a burst pipe, a drain backup, a toilet overflow, a crime scene, or a death scene, we can help. Call us today with any questions or concerns you may have. We know how to handle disasters and make it like it never even happened.

Rain in El Dorado County

9/21/2016 (Permalink)

This photo was from a roof leak a customer had. His ceiling came down!

Hey guys, we had rain today! Which reminds me, are you ready for fall and winter? Cold weather, Apple Hill, and more importantly, rain and snow!

As temperatures fall and the seasons change, the pace in El Dorado County slows down a bit. If you have a second home or vacation property in El Dorado County that you are about to vacate, make sure that it is winterized! Cold nights are already here and we have had some calls already this season about frozen pipes in vacant homes. We want to make sure that you are prepared for winter.

If your home or business experiences a water leak, call SERVPRO of El Dorado Hills/Placerville. We will come check it out for you at no charge and give you professional recommendations on what course of action you should pursue. We want you to be aware of all the potential outcomes before you submit an insurance claim. Many of our customers have water damage that doesn't even meet their deductible. We are a preferred vendor nationally for most insurance companies and are a preferred vendor locally for most of the adjusters. We know what it means to be a member of this community and we want you to feel taken care of.

Mold in Rancho Cordova

9/14/2016 (Permalink)

This customer had a fridge leak. She was told by several other companies that her countertop would break and couldn't be saved. We saved it.

Mold comes in many shapes and sizes and colors. We receive calls almost daily to inspect homes and businesses because they have mold. SERVPRO of El Dorado Hills/Placerville will come out to your home or business and give you a free estimate. We know this industry and have many years of experience. Your home and your family is important to us. We want you to feel informed and secure about any decision that is made regarding your home.

SERVPRO of El Dorado Hills/Placerville is based out of El Dorado Hills, so we have a fast response time to any emergency in El Dorado County or Sacramento County! We are here to help. Call us today and your questions will be answered by our skilled and knowledgeable staff. Our experienced technicians will assist you with whatever emergency you have. Mold can be frightening and confusing, but we will make the process easier for you. You can trust us. 

Fire Damage Diamond Springs

9/7/2016 (Permalink)

The dedicated team at SERVPRO of El Dorado Hills/Placerville is here to help.

As usual, California has had a very active wildfire season. Between the prolonged drought and pests, dead trees are prominent this year. Because of the heat, your fans and air conditioning units are working overtime. Have you gotten them serviced lately? Overworked appliances can catch fire and cause damage to your home. If a fire has affected your home, call SERVPRO of El Dorado Hills/Placerville. We will be there to help you get back on your feet. Fires can be scary, but we can help. We work for you, while working directly with your insurance company, to provide you with premier service.

SERVPRO of El Dorado Hills/Placerville utilizes a variety of techniques to clean your home after a fire. We have Negative Air Fans (Air Scrubbers) that have 3 HEPA Filters that purify the air in your home and remove all harmful particles and odor-causing particles from the air. Our cleaning methods begin at the very least invasive, and continue upward. We have cleaning techniques and a variety of different products that will restore your home to its pre-fire condition. Your safety and comfort is our priority.

If you have a fire, big or small, please call our office at (916) 933-3890. Our expertly trained staff will be there to help you.

Fire Storms

8/30/2016 (Permalink)

This firefighter saved a customer's home from the Butte Fire, and nearly lost his own life. He saved a three week old puppy from under their home.

When you think of a storm, you often think of rain, hail, snow, or wind, but storms can also be made of fire. Being located in El Dorado County, we are in wildfire country. During the Butte Fire in Amador County, SERVPRO of El Dorado Hills/Placerville was working on schools, churches, and government buildings before the area was unevacuated. We worked behind the evacuation lines with CalFire, PG&E, the Sheriff's Department, and CHP to get buildings and homes restored so that once the evacuation was lifted, people could return to their homes and businesses as soon as possible.

SERVPRO of El Dorado Hills/Placerville has worked tirelessly over the past year to double our staff in order to be able to provide our customers in the fire areas with enough teams so that we can quickly respond to any call. We want you to know that we will take care of you and help you in any way that we can.

Ice Storms Camino, CA

8/30/2016 (Permalink)

This customer's home was below grade and rainwater had been draining into the basement in an unused bedroom for an unknown amount of time.

Hopefully, we will have a rainy winter like last year, but that also means snowy and icy. Frozen pipes, ice dams on roofs and gutters, rain flooding, and snow melts are all common problems that we have seen. No one wants to think about the disasters, but it never hurts to be prepared. SERVPRO of El Dorado Hills/Placerville is your go-to source in an emergency. Our trained staff will answer your call any time of day or night. We will also be able to provide you with advice on your next steps and any information that you would find helpful.

SERVPRO of El Dorado Hills/Placerville is based out of El Dorado Hills, so we are faster to any disaster at any time of day. All of our technicians live locally and therefore are able to get to you faster.

Mold in your home?

8/30/2016 (Permalink)

This is the bottom of a bookshelf that was sitting on carpet. The customer had no idea that she ever had a water leak.

Mold is very common in everyday life. Most people don't even know that they're breathing it in with every single breath. Mold remediation means removing the mold spores to a "normal level". What this means is that we remove all of the affected materials like carpet or drywall. Then we sand and use a HEPA vacuum to clean the wood framing in the area. All of the surfaces are then treated with an EPA-registered fungicide and then we obtain a clearance test.

Finding mold in your home can be scary. Especially when you don't know where it's coming from. The technicians at SERVPRO of El Dorado Hills/Placerville are very good at determining common causes of mold based on experience. Our crews and staff are very knowledgeable about the industry and will help you in any way they can.

Water Damage El Dorado County

8/30/2016 (Permalink)

This customer's home flooded because of a refrigerator leak. This was the only sign of damage.

Water damage can happen to anyone. Most people think of water damage as a flooded basement, broken pipe, or overflowed toilet. However, water damage can be as small as a leaky refrigerator or leaky sink. Sometimes, those small sources can cause huge problems. A customer in Somerset, CA noticed that several of the floor boards in her kitchen and dining room were warped and disfigured. She called SERVPRO of El Dorado Hills/Placerville. We were on site within one hour of her call and used our state-of-the-art moisture sensors and infrared camera to detect the source of the loss. Her refrigerator had been leaking for several days and she had no idea.

SERVPRO of El Dorado Hills/Placerville is your water restoration contractor. We are here to help. If you notice a musty smell, have standing water, sewage backup, toilet overflow, mold growth, or warped flooring and you suspect you have water damage, please call us at (916) 933-3890.

SERVPRO of El Dorado Hills/Placerville has IICRC certified water remediation technicians, operating to the highest of industry standards. We are available 24/7, ready to respond to your loss. Your health and safety are our priority. We are a preferred vendor for most insurance companies and will work diligently to ensure you and your family are back on your feet quickly.

Our dedicated team is ready to help you in the event of a loss. Don't despair! Call us for repair.

Broken pipe? Flooded floor? Sewage? Fridge Leak? Mold? Call SERVPRO of El Dorado Hills/Placerville at (916) 933-3890. We make it, "Like it never even happened."

Commercial Flooding Pollock Pines

8/29/2016 (Permalink)

This vacant commercial building had a water heater that exploded, flooding the entire 30-room building. They called us to help them fix the damage.

The staff at SERVPRO of El Dorado Hills/Placerville have seen or heard of nearly every kind of disaster you can think of. We handle water damage restoration, fire damage restoration, mold remediation, lead paint abatement, crime scene cleanup, trauma scene cleanup, bio-hazard cleanup, carpet cleaning, and duct cleaning.

We have had the great fortune in business to grow rapidly and sustain that rapid growth over a period of time. We provide great customer service, true compassion for our customers, and have an unfailing gratitude that you have chosen our company to assist you during your time of need. We know what it means to be a member of the community and take pride in your line of work. We have teams of technicians that share our beliefs and who will treat you like members of our family.

Premier Fire and Water Damage Company

8/29/2016 (Permalink)

This photo was taken from an apartment complex in Woodland where fire sprinklers went off and flooded three floors.

SERVPRO of El Dorado Hills/Placerville is the premier fire and water damage restoration company in El Dorado County. Based out of El Dorado Hills, we serve Woodland, Stockton, Sacramento, Mather, Rancho Cordova, Fair Oaks, Carmichael, Folsom, El Dorado Hills, Cameron Park, Shingle Springs, El Dorado, Placerville, Cool, Rescue, Camino, Pollock Pines, Pilot Hill, Diamond Springs, El Dorado, and more.

Being a small business in these communities is very important to us. You can be sure that we will treat your livelihood with the utmost respect and care with which we treat our own. Having a fire or flood in your place of business is very stressful and we want to make it as easy on you as we possibly can.We can handle any disaster: fire, fire sprinklers, mold, pipe burst, toilet backup, rain flooding, and much more.

Do you have mold in your home?

8/25/2016 (Permalink)

This customer was remodeling his 1967 home when he discovered mold. We discovered that the home had an addition and the new roof was on top of the old

Mold can be scary. There is a lot of information on the internet regarding mold, mold damage, and how to treat it. Mold is a lot like pollen in the way that it travels and its prevalence in every day life. Most people aren't allergic to common mold spores. However, there are some very dangerous varieties of mold that can pose health hazards. Fortunately, these varieties are very rare. If you notice mold in your home, we always recommend contacting an environmental testing agency to test the air quality. This will give you a definitive idea how much (if any) mold is in the air in your home, and what kind it is.

After you have consulted with an environmental hygienist, call SERVPRO of El Dorado Hills/Placerville. We will come inspect the areas of concern and give you a thorough plan of how we are going to fix it. Don't try to do it yourself!

Commercial Restoration

8/25/2016 (Permalink)

This commercial building in Diamond Springs became flooded when a fire sprinkler burst in the ceiling. They didn't even have to miss a day of business

Commercial buildings are very different than residential buildings. The way they are constructed and the materials used are very different. Commercial buildings can prove difficult to work on for vendors and mitigation companies that do not understand this.

Luckily, your business has SERVPRO of El Dorado Hills/Placerville on its side! SERVPRO of El Dorado Hills/Placerville handles residential and commercial losses of all sizes. Our technicians are experienced in the intricacies of commercial restoration and have worked on every variety of commercial building: apartment complexes, retail shops, office units, warehouses, churches, and many more. Not only do we have the personnel to handle these jobs, but we also have the equipment to assist you in your time of need.

SERVPRO of El Dorado Hills/Placerville is ready to assist you with any fire, flood, mold, crime scene, trauma scene, or biohazard damage that needs remedying. Call us today. We are here to help.

Fire can be scary

8/23/2016 (Permalink)

Having a house fire can be incredibly frightening. You don't know what to do or who to call to make it all go away. SERVPRO of El Dorado Hills/Placerville is the company to call. We are here to help. We have teams of technicians that are skilled in fire damage restoration that can be mobilized at a moment's notice.

SERVPRO of El Dorado Hills/Placerville services El Dorado County including El Dorado Hills, Placerville, Cameron Park, Shingle Springs, Diamond Springs, El Dorado, Cool, Rescue, Lotus, and Pollock Pines. We also service Sacramento County, Amador County, and Placer County. We have even gone to Lincoln and Woodland!

SERVPRO of El Dorado Hills/Placerville is available to assist you with navigating the insurance process as well. We have service agreements with most insurance companies locally and nationally and we are intimately familiar with the individ

Faster to Any Disaster

8/19/2016 (Permalink)

This is a glimpse into our daily Work In Progress meeting where we discuss job details and progress with key personnel.

SERVPRO of El Dorado Hills/Placerville is fully equipped to handle any major storm event in El Dorado County. We have teams of technicians ready to respond, as well as contracts with local employment agencies that are ready to mobilize temporary labor as necessary.

SERVPRO of El Dorado Hills/Placerville's staff receives the most up-to-date training in order to provide you with the best and most knowledgeable service when disaster strikes.

Because SERVPRO is a national company, we have access to large amounts of equipment and personnel. SERVPRO has responded to all of the large disasters including the Louisiana Flooding, the Butte Fire, Hurricane Katrina, the San Bernardino Fire, the Galleria fire, and more.

The well-being of your family, home, and business comes first. for us. Thank you for trusting SERVPRO of El Dorado Hills/Placerville.

Soot Damage Pollock Pines

8/18/2016 (Permalink)

SERVPRO of El Dorado Hills/Placerville is trained to respond to any disaster, large or small. During our years in business, we have responded to more fire damage losses than we can count. Many fires this time of year are caused by air conditioner units, whole house fans, and attic fans that are overused. The heat is rough this time of year and we want to make sure that your home and family stay safe. Make sure your smoke detectors have working batteries, and develop a safety plan with your children.

Fires don't just char and burn, they create soot. Soot can invade every room in your home and your HVAC system or whole house fan. If left alone, soot can oxidize and rust the appliances in your home, pit glass windows, and cause a constant odor. Call us today to assist you with your fire damage.

Our technicians receive the most up-to-date training and equipment to restore your home to its proper condition. We will clean every surface including walls, ceilings, registers, and appliances. Afterward, we will clean all of your ducts to remove the last of the soot. Lastly, we will use ozone to deodorize your home. We don't cover up the odor, we eliminate it completely.

SERVPRO of El Dorado Hills/Placerville services all of El Dorado County including El Dorado Hills, Placerville, Cameron Park, Shingle Springs, El Dorado, Pollock Pines, Pilot Hill, Cool, and Diamond Springs. We also service Sacramento County, Amador County, and Placer County. Contact us today for an inspection!

Premier Cleaning and Restoration Company

8/3/2016 (Permalink)

This photo was taken from a home in El Dorado Hills where the entire basement was affected by mold.

Throughout the country, SERVPRO is regarded as the premier cleaning and restoration company for water damage, fire damage, and mold remediation. SERVPRO of El Dorado Hills/Placerville services El Dorado Hills, Placerville, El Dorado, Diamond Springs, Pollock Pines, Cool, Rescue, Pilot Hill, and Coloma.

Whether you have water damage, fire damage, mold, a trauma or crime scene, or you just need a carpet cleaning or duct cleaning, give us a call. We travel throughout El Dorado County and into Sacramento, Placer, and Amador Counties.

SERVPRO of El Dorado Hills/Placerville is a certified crime and trauma scene cleanup company. We are certified with the American Bio Recovery Association (ABRA) and are registered with the State of California. We are also certified by the Institue of Inspection Cleaning and Restoration Certfication (IICRC) in water damage, fire damage, carpet cleaning, and odor removal. Our technicians also hold certifications in OSHA Health and Safety.

We ensure that our technicians have state-of-the-art equipment and up to date training so that they are better able to serve you.

Commercial Water Damage

7/29/2016 (Permalink)

This timeline shows what could happen to your home or business. Don't go to the local hardware store and try to do it yourself! Let us help.

Did you know that all water damages have a timeline? Minutes after your water loss, the materials of your home begin absorbing the water. The materials become saturated and then the damage gradually spreads. Within 1 to 2 hours, drywall begins to swell, furniture begins to stain, and metal begins to rust and tarnish. Drywall can fall from ceilings and walls. After 48 hours, mold can begin to grow and doors will begin to warp.

Your first step is to shut off the water. Your second step is to call SERVPRO of El Dorado Hills/Placerville. We handle residential water damage as well as commercial. With a large team of dedicated and trained technicians, we are faster to any disaster. Not only do we offer reactive services, we offer proactive services. If you are concerned about what your company would do if a pipe burst or a water heater leaks, call us to schedule your Emergency Ready Profile. One of our team members will come to your facility and locate and document all of the important shut-offs and rooms in your building. This service is complimentary and we will provide you with an electronic and paper report for you to distribute to your staff in case of emergency. This report can also be sent to the local fire and police departments at your discretion so they have access to the information in the event of an emergency.

Aside from the general scope of water and fire damage, we also provide building cleaning services. We would be happy to give you an estimate for duct cleaning, carpet cleaning, or generalized cleaning. Just let us know how we can help!

SERVPRO of El Dorado Hills/Placerville services all of El Dorado County including Pilot Hill, Cameron Park, Shingle Springs, Pollock Pines, Rescue, Coloma, El Dorado Hills, Placerville, El Dorado, and Cool.

Training

7/28/2016 (Permalink)

We make sure our technicians receive the most up-to-date training with hands-on refresher courses to make sure you receive the best service.

We at SERVPRO of El Dorado Hills/Placerville believe in continuing education for our employees. We feel that better educated employees provide better service. All of our employees, even our office staff receive training and certifications in fire damage and water damage remediation. Our production technicians and management staff are also certified in mold remediation, biohazard cleanup, odor remediation, carpet cleaning, and duct cleaning. Our staff receives training and certification from the Institute of Inspection, Cleaning, and Restoration Certification(IICRC) and the American Bio-Recovery Association (ABRA). Our staff also receives compassion training, safety training, and Cal-OSHA training.

By ensuring that our staff has the most up-to-date training, we are able to offer El Dorado County the best service possible. Our customers are comforted knowing that we are faster to any disaster and have the knowledge and ability to make their loss like it never even happened. We are proud to serve all of El Dorado County including Camino, El Dorado Hills, Placerville, Pollock Pines, Cameron Park, Shingle Springs, El Dorado Hills, El Dorado, Rescue, and Pilot Hill.

Are you suceptible to mold illness?

5/4/2016 (Permalink)

This was taken from a recent mold remediation we conducted on a home in El Dorado Hills. The infiltration of the mold in the home was extensive.

Mold is present everywhere. Every time you take a breath, you are inhaling mold spores. Mold in higher concentrations can be dangerous, especially if you have allergies. Only 25% of people are allergic to mold. Please refer to the article below for more information on signs and symptoms, but they can include weakness, runny nose, cough, watery eyes, flu-like symptoms, etc. If you suspect mold in your home, we recommend that you contact an Indoor Air Quality Professional, such as an Environmental Hygienist, to conduct pre-testing. Give SERVPRO of El Dorado Hills/Placerville a call so we can refer you to a reputable company, and give you our professional guidance. After sampling is conducted, you will receive a report with results detailing the spore count and the different types of mold. If you need services, please call us at 916-933-3890 so that we can conduct an inspection and walk you through the report so that we can create a remediation plan together.

We serve Somerset, Pilot Hill, Placerville, El Dorado Hills, Cameron Park, Cool, Shingle Springs, El Dorado, and all of El Dorado County.

http://www.randrmagonline.com/articles/86877-how-many-remediation-customers-are-susceptible-to-mold-illness

Biohazard and Crime Scene Cleanup in El Dorado County

4/25/2016 (Permalink)

Crime and death scenes are an unfortunate reality of everyday life. It is always saddening, but SERVPRO of El Dorado Hills/Placerville is here to help.

Our technicians are certified with the American Bio-Recovery Association and have the proper training and equipment to handle any situation. Our technicians also undergo sympathy training and only perform this aspect of our work as a choice. We offer every technician in our employment an option to perform or not perform these types of jobs, to make sure that we respond to your needs in the most empathetic way possible.

We know that this is a difficult time for you and your family. We understand the unfortunate nature of these situations and you can be assured that we at SERVPRO of El Dorado Hills/Placerville will conduct our business professionally and quickly. We want you to feel secure and comforted in your time of need.

Not only are our technicians fully trained in handling biohazardous materials such as blood, viruses, bacteria, bodily fluids, etc., but they are also educated in disease pathology. We ensure that our technicians are equipped with the best personal protective equipment and supplies to keep them safe, as well as keeping you and your family safe.

Call our office at (916) 933-3890 today, and let us be the first step in recovering from your loss.

Commercial Services in El Dorado County

4/25/2016 (Permalink)

Here at SERVPRO of El Dorado Hills/Placerville, we conduct commercial fire, water, mold, and bio hazard cleanup on a weekly basis. With our outstanding technicians and their expertise, our franchise can and will restore your structure back to it's normal conditions, no questions asked. Our goal is to make sure your business is back up and running in the shortest amount of time possible to ensure that there will not be excessive revenue loss for you and your team.

Not only do we offer a full scope of restoration services to our commercial customers, we also offer a full scope of cleaning services as well. Commercial structures can often suffer more severely than residential structures! Call our office today at (916) 933-3890 to inquire about our professional services.

Summer in El Dorado Hills

4/22/2016 (Permalink)

Summer is around the corner! Temperatures have been heating up, letting us know that it is time to turn on our air conditioners!

A routine duct cleaning is an important part of summer readiness. Before we get into the high temps, give us a call at SERVPRO of El Dorado Hills/Placerville to ask about our duct cleaning services. Unlike some other companies, we ensure that negative pressure is established to properly clean your system.

Cleaning your ducts is a great way to remove dust and debris that have settled since you last used your AC. Our well-trained and experienced technicians will use state-of-the-art equipment that will get you ready for summer in no time! Your ducts will be cleaned by experienced professionals and you will be ready to go.

Call SERVPRO of El Dorado Hills/Placerville today to schedule your estimate for duct cleaning.

Your local water restoration experts

4/12/2016 (Permalink)

In this house, water caused the ceiling drywall to collapse!

Did you know that SERVPRO of El Dorado Hills/Placerville is your local water damage restoration professional? We serve all of El Dorado County!

Being located in the business park in El Dorado Hills, we are very central to our major population centers. Unlike other companies based out of Rancho Cordova or Sacramento, we are able to quickly respond to any emergency. We are located less than a 30 minute drive from most of our service areas.

Would you rather have a company take four hours to get to your home, or one hour? We also pride ourselves on hiring locally so that all of our technicians are able to rapidly respond and arrive at our office within minutes of receiving your call.

SERVPRO of El Dorado Hills/Placerville operates to the highest of industry standards, set by the Institute of Inspection, Cleaning, and Restoration Certification, also known as the IICRC. We are fully licensed and bonded, ensuring that the work in your home or in your business is done to the best of our ability.

Our dedicated technicians are well trained and can assist you with any questions you may have regarding the restoration process. We are here to make your life easier! From Cameron Park, to El Dorado Hills, to Placerville, to Shingle Springs, let us help you. Being a national company, SERVPRO has developed a renowned reputation with insurance companies and homeowners alike.

Trust your local water damage restoration professionals at SERVPRO of El Dorado Hills/Placerville. You will love us. We would stake our reputation on it!

Have you seen how clean your home or business could be?

4/12/2016 (Permalink)

This photo was taken during a recent restaurant cleaning. Take a look at our Before and After photos for the remarkable transformation!

Ladies and gentlemen, it is spring! What does that mean for you?

Spring cleaning isn't just a silly phrase. Spring is the best time to clean your home or business becuase it gets you all ready for summer! SERVPRO of El Dorado Hills/Placerville can handle all your cleaning needs. We operate on the top-down method of cleaning.

That is a fancy way to say that we will clean your home or business from the ceiling all the way to the floor. We provide duct-cleaning to make sure your furnace is all cleaned out and ready to run air conditioning, and carpet cleaning to make sure your carpets look pristine for your summer parties!

No job is too big or too small. Do you own a restaurant that needs a refresher? We recently performed a very deep clean in a restaurant that had not been cleaned in 13 years! We promise that you will not be displeased.

Do you own, or are purchasing, a home that has not been deep cleaned, or has been vacant for a while? One of the biggest turn-offs for potential buyers is a home that smells musty. Let us help!

We serve all of El Dorado County, including El Dorado Hills, Placerville, Cameron Park, Shingle Springs, Somerset, El Dorado, Pollock Pines, and everywhere in between. Call us today for your estimate. We will gladly inspect your property at no charge and provide you with professional recommendations and an estimate.

Chamber of Commerce Members

2/19/2016 (Permalink)

This photo was taken at our Ribbon Cutting Ceremony with the El Dorado Hills Chamber of Commerce in January 2015, celebrating our first year!

Did you know that SERVPRO of El Dorado Hills/Placerville is an active member of both the El Dorado Hills Chamber of Commerce and the Cameron Park/Shingle Springs Chamber of Commerce?

We have been active members for over a year now, and we are proud! We are so proud to be members of these communities and provide great customer service to all who we encounter. Being members of these associations and the Better Business Bureau of Northern California means that we care about the area that we are a part of and we care about our customers.

SERVPRO of El Dorado Hills/Placerville pursues the most up-to-date training for all of our employees to make sure that they are well trained and experienced in all areas of fire damage restoration, mold abatement, water damage restoration, emergency services, carpet cleaning, general cleaning, and bio-hazard cleanup. We area available to respond to our customers' needs 24/7 and have staff on call to help you through your disaster. We promise that a knowledgeable employee will speak with you and our technicians will be at your door within 4 hours.

Did a tree fall on your home in Cameron Park? Did your pipes freeze in Strawberry? Did your water heater burst in El Dorado Hills? Did you have an elderly family member fall in their home in Shingle Springs? Do you need to clean up after a suicide or crime scene in your apartment complex in Pilot Hill? We are licensed and trained in all areas of restoration management and are proud to offer all of these communities our services. Call SERVPRO of El Dorado Hills/Placerville today at 916-933-3890 with your emergency and we will make sure you get back on your feet as soon as possible.

Did a tree fall on your house in the Foothills?

2/19/2016 (Permalink)

We can help with your tree limb damage!

Have the strong winds knocked down brances near your home in El Dorado County lately? We have received a lot of calls recently for tree limbs damaging structures. It is always best to call us at SERVPRO of El Dorado Hills/Placerville in these situations. Limbs are heavy and can cause damage to your roof, skylights, chimney, and siding. The damage may look minor, but even the smallest cracks and openings can cause a major problem. Rainwater in your home can cause discoloration, warping, odors, mold, and may even cause your ceiling to come down on its own!

We care about the safety of your family and home. We have state-of-the-art equipment and well-trained technicians that will come out to your home and evaluate your damage free of charge. We know that not everyone will be covered by homeowner's insurance, and would be honored to work with you to come up with a solution if you need our services.

Don't let trees stop your plans! Call us at 916-933-3890 if you have had any water, fire, or weather problems in El Dorado County. We are always here to help.

We are expanding!

2/17/2016 (Permalink)

This is a flooded home in El Dorado Hills that we responded to at 9pm. They were flooded on two floors! We were able to handle all of their needs.

SERVPRO of El Dorado Hills/Placerville is pleased to announce that we are expanding! The generosity of the communities of El Dorado Hills, Placerville, Shingle Springs, Cameron Park, El Dorado, Pilot Hill, and everywhere in between has made our first year a success. Consequently, we are hiring a new administrative assistant and a new production technician to better support your needs.

We at SERVPRO of El Dorado Hills/Placerville can assist you with any disaster. Fire? Flood? Burst Pipe? Mold? Did an elderly relative take a spill? We can help. All of our staff receive the most up-to-date restoration and safety training. You will find that we are fast, efficient, courteous, and professional.

We work with plumbing companies, roofing companies, general contractors, and hotels to expedite your repairs. We are proud to partner with such a variety of professionals in order to help you and your family better. We are prepared to service all communities from Pilot Hill to Placerville, Pollock Pines, Shingle Springs, El Dorado, Cameron Park, and El Dorado Hills.

Our dedicated team can handle your flooded house in Pollock Pines, your burst water heater in Cameron Park, your frozen pipes in Placerville, your roof leak in El Dorado Hills, your carpet cleaning needs in Shingle Springs. We are able to assist with biohazard cleanup, mold cleanup, and crime scene cleanup in all of these communities as well.

Christmastime in the Foothills

12/7/2015 (Permalink)

Your tree can make or break your holiday season. Call us if you experience a fire in the El Dorado foothills this holiday season.

The cold air has finally arrived, bringing rain and snow, like we all had hoped. Now it is time to gather around the Christmas tree with our friends and family, celebrating our love for one another and our anticipation of the New Year.

While Christmas trees are absolutely a source of joy around the holidays, with their amazing smell and all of the colorful lights and ornaments, they can also wreak havoc if you are not careful. The National Fire Protection Association reports that, "National estimates of reported home structure fires derived from the U.S. Fire Administration’s National Fire Incident Reporting System (NFIRS) and NFPA’s annual fire department experience survey show that in 2009-2013, Christmas trees were the item first ignited in an estimated average of 210 reported home structure fires per year, resulting in an annual average of seven civilian fire deaths, 19 civilian fire injuries, and $17.5 million in direct property damage." 

The NFPA also reports that four out of five Christmas tree-related fires occurred in December and January, with 44% in December and 37% in January. Christmas tree fires result in high-heat fires with very "wet" smoke. If you do experience this unfortunate loss, please call our office at (916) 933-3890.

SERVPRO of El Dorado Hills/Placerville will help you recover from your fire all the way from El Dorado Hills to Rescue, Pilot Hill, Coloma, Kyburz, Placerville, and surrounding areas. Call us if you have any questions. You will be connected with a qualified technician who can assist you with where to go next.

Don't let your Christmas season be covered in soot. We can help. Restoring your fire-damaged contents, soot-covered walls, and smoke-filled home is what we are here to do. The only thing that should be covered in soot is Santa. Let us help you with the rest. Thank you for trusting us at SERVPRO of El Dorado Hills/Placerville with your home and family.

Please follow the link below for helpful tips, provided by the National Fire Protection Association.

http://www.nfpa.org/safety-information/for-consumers/seasonal/winter-holiday-safety/christmas-tree-fires/christmas-tree-safety-tips

Small Business Saturday in the Foothills

11/23/2015 (Permalink)

From our family to yours, thank you!

Saturday, November 28 is Small Business Saturday! We know that Thanksgiving marks the beginning of the Christmas shopping season. So, this Saturday, mark your calendars and try to shop from small businesses! We are very fortunate to have such beautiful communities here in the foothills, with wonderful options for local businesses.

SERVPRO of El Dorado Hills/Placerville is also a family-run small business. While SERVPRO is a nationwide company, each franchise location is run by an individual or a family. We have the benefit of having a nationally recognized service program, with training programs and state-of-the-art equipment, and also a team that comes from the El Dorado Hills/Placerville area that is dedicated to you!

We take pride in our community and strive to make a good, lasting impression with every customer. So, this Saturday, join us at SERVPRO of El Dorado Hills/Placerville by supporting our local businesses and enriching our community.

Let us also take this moment to thank every single one of our customers, business owners, homeowners, agents, and adjusters that we have worked for. We are honored to work for you and grateful for your trust in our small business. Thank you to the local communities for your support and business! SERVPRO of El Dorado Hills/Placerville is here to serve you and your family, with all the respect and personal attention our family can give.

Placerville are you ready for rain on Sunday?

11/13/2015 (Permalink)

Precipitation map from accuweather.com

Placerville and surrounding areas are forcasted to get rain on Sunday November 13, are you prepared?

This isn't our first rainstorm in the past weeks but it may be the first where overnight temperatures are forecasted to get into the low 30s or high 20s. Rain with freezing temperatures means ice and snow. Make sure your home is prepared!

As always, call our office at (916) 933-3890 if you have any problems. We will be out to help you rain or shine. Our technicians are available 24/7 to assist you with any emergency.

Please visit http://www.accuweather.com/en/us/placerville-ca/95667/weather-warnings/331995 for more information on the approaching storm.

As always, be prepared and be safe. Call SERVPRO of El Dorado Hills/Placerville with any questions or concerns. We would be happy to inspect any damage that you may have and give you a professional recommendation on the next steps.

Leaky Roof?

11/2/2015 (Permalink)

Leaky rooves can cause many problems, to your home and your belongings. Rainfall is great! .....just not when it comes inside!

If you notice a roof leak, call our office at 916-933-3890. We are available 24/7 to help. Not only will we make sure the leak is temporarily stopped, we will assess the damage. With our state-of-the-art moisture meters and infrared cameras, our certified technicians will inspect your home and detect areas of moisture.

Did the water come through your attic? Are there animal feces up there? We will make sure that we discover the entry point for the water and discern the cleanliness and take appropriate measures to restore your home.

Take appropriate precautions if you notice a leak! Make sure that you do not turn on any lights or plug in any appliances in the area until they have been checked for water damage. You don't need an electrical fire in addition to your water damage! The safety of your family is our concern.

We would be honored to help you and your family in the event of a problem. Please call our office at any time. You will be connected with a qualified technician who will assist you. The Institute of Inspection Cleaning and Restoration Certification certify all of our technicians in Water Restoration. You can feel confident that SERVPRO of El Dorado Hills/Placerville will restore your home using the highest of industry standards.

In advance, the dedicated team at SERVPRO of El Dorado Hills/Placerville thanks you for your business and is honored to help you and your family. 

Are you ready for El Nino in Northern California?

10/29/2015 (Permalink)

Flurries at Sierra-at-Tahoe Resort!

California is hopefully going to experience yet another year of record-breaking rainfall! Here at SERVPRO of El Dorado Hills/Placerville, we are prepared for what the weather will bring when it comes to water losses in El Dorado and Sacramento Counties.

As we experienced last winter, rainfall and snowfall create many problems for homeowners, renters, and business owners. We know that you know it is important to winterize your house; but have you ever experienced the detriment of not being geared up for what might come?

Be prepared this winter! Always have an emergency kit ready to go. Stock up on firewood and refill your generator with gasoline before a storm hits. Most importantly, keep our information on file, or even better, save our information to your cell phone! We answer our phones 24 hours a day and you will never get an answering machine. 

We are located in El Dorado Hills, local and able to respond to your emergency. Our technicians are standing by for your phone call if you ever need us! We will be at your home or business within 4 hours, guaranteed. We can make it "Like it never even happened!"

Congratulations!

9/25/2015 (Permalink)

Congratulations to three of our employees: Bill, Devin, and Kelsey, for passing their Water Restoration Techniques (WRT) class with flying colors! Our employees receive the most up-to-date training so that they are better equipped to help you during your loss.

It is important for all of our employees to know how to best help you during your loss, so that when you call our office at (916) 933-3890, you will be speaking with a knowledgeable person. SERVPRO of El Dorado Hills/Placerville is committed to your needs. You, our customer, are important to us!

In addition to continued training, we also institute weekly and job-specific safety meetings. This ensures that you and your home are as safe as possible during our work, and our employees are safe too. If you have any concerns or questions about our work practices or products, please don't hesitate to ask! Safety is our primary concern on any job. We want you, your family, your pets, and your home to be safe and secure.

Call SERVPRO of El Dorado Hills/Placerville today to reach one of our dedicated and knowledgeable employees. We ALWAYS answer the phone. We know that this is a confusing time for you and we are here to help.

What Family Means to Us...

9/17/2015 (Permalink)

SERVPRO of El Dorado Hills/Placerville cares about family. We have four wonderful children and we know the hardships of running a business and raising a family. Consequently, your family is important to us! We know that your family is the driving force in your life and we want to get your family back into your home as soon as possible. 

We carry products that are eco-friendly and are safe for your children, pets, and plants. Please feel free to ask us about these products when we are working in your home. The health and safety of you and your loved ones is of the utmost importance to us.

SERVPRO of El Dorado Hills/Placerville is on call 24 hours a day, seven days a week. We are ready to take care of your emergency and ensure that you and your family are safe. Please call our office at (916) 933-3890 during your fire or water emergency. Our family-oriented company is here for you when you need us.

The dangers of mold

9/17/2015 (Permalink)

Mold in El Dorado Hills, CA

SERVPRO has a variety of cleaning techniques and products that will restore your structure. Depending on the size of the mold and what kind of loss led to the growth, certain materials like drywall or flooring may need to be removed. Every job involving mold growth is different; we strongly encourage you to call us before you panic! SERVPRO of El Dorado Hills/Placerville is equipped and ready to handle your concerns! 

Mold comes in many shapes, sizes and colors. Most people don't realize mold is all around us; in our homes and in the air we breathe. Not all molds are bad, however. Many species of mold are beneficial to our environment. Every person can react to mold differently and what one individual is sensitive to, another may not be.

If you have any of the symptoms listed on our website, please give us a call. We recommend that you contact an industrial hygienist and get your structure tested for the presence of toxic molds. SERVPRO of El Dorado Hills/Placerville is certified to remove materials contaminated with mold and we would be happy to come out to your home for an evaluation.

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