Why Should I Choose SERVPRO of El Dorado Hills/Placerville?
In the event of a major storm, whether it be a wildfire or a rainstorm flooding the neighborhood, you can get a quick and professional response from SERVPRO of El Dorado Hills/Placerville. We respond faster to any disaster. What is the timeline for services? It is typically 1-4-8. Within one hour, we reach out to you. Within four hours, we are on-site providing services. Within eight business hours, we notify you or your insurance on the scope of the damages.
When we first get the dispatch of a new lead from our corporate office, we reach out to you within the first hour. During the initial phone call, we will gather information from you regarding the damage that has happened to your home. For example, the source of the loss, when it happened, how many rooms are affected, and what materials are affected.
Following the phone call, we will inform our technicians of the loss details. During the time of dispatching our technicians, they are heading to the warehouse to load up on equipment to stabilize the environment.
Lastly, within the eight business hours, we give a verbal briefing either to you or your insurance on the scope of damage and mitigation efforts.
SERVPRO of El Dorado Hills/Placerville work in a timely manner to restore what is possible. Our franchise is available to serve you in your time of need 24/7. Give us a call at 916-933-3890.