Recent Why SERVPRO Posts

Don't let fire or water ruin your holidays!

12/27/2019 (Permalink)

Hole in ceiling drywall This customer in El Dorado Hills had a broken pipe in their attic that caused the ceiling to come crashing down on Christmas Day!

The holidays are filled with family, fun, and great food. The holidays can also be filled with home-related disasters. Family comes to town and clogs the toilet, or leaves the sink on, or accidently turns the stove burner on. Disasters can happen any time, and that’s why SERVPRO of El Dorado Hills/Placerville is here! SERVPRO of El Dorado Hills/Placerville is here to help at any time of day or night. With technicians on call 24/7/365, we are poised and ready to aid you in your time of need. From smoke damage and fire damage to flooding and broken pipes, SERVPRO of El Dorado Hills/Placerville has the knowledge and staff to handle any size emergency. We know how stressful the holidays can be, so let us deal with your flooded home, your smoke damaged furniture, and your sewage contaminated floor. The holidays are about spending time with your family and friends, so let SERVPRO of El Dorado Hills/Placerville be there for you this holiday season. Call our office any time to be connected to a compassionate and knowledgeable staff member who will hold your hand and walk you through your water damage or fire damage. Let our family take care of yours.

SERVPRO of El Dorado Hills/Placerville cares about your home

10/23/2019 (Permalink)

Mold growth behind a baseboard This customer in Jackson noticed a strong smell in her Living Room when she got back from vacation. She opened up the wall and found mold growth.

What can SERVPRO of El Dorado Hills/Placerville offer your family that ServiceMaster or Clean Rite Build Rite cannot? Well, SERVPRO of El Dorado Hills/Placerville has dedicated team members on stand-by ready to assist you from the moment of your call. Customers choose SERVPRO of El Dorado Hills/Placerville because of our renowned reputation in the industry and because of our strong local reviews. We will treat you and your family with the utmost respect, while also being your advocate with your insurance company. Our staff is trained to utilize the most up-to-date software and equipment to thoroughly and accurately inspect and restore your structure. SERVPRO of El Dorado Hills/Placerville is a family-owned business with a strong brand with an even stronger reputation that backs us up. SERVPRO invests in state-of-the-art software to detect unseen moisture, bound water, and other associated damages. Call SERVPRO of El Dorado Hills/Placerville, because no one else can make it "Like it never even happened."

Choose SERVPRO of El Dorado Hills/Placerville

8/7/2019 (Permalink)

This customer's home caught fire on a weekend and she needed some emergency services. Note the charred drywall on the ceiling.

When looking for water damage or fire damage remediation companies in your area, you may think, “Why SERVPRO?” and “What does SERVPRO have that these other companies don’t?” Well, all SERVPRO franchises are individually owned an operated. SERVPRO of El Dorado Hills/Placerville is locally and family-owned by a veteran and his wife. We receive the most up-to-date training in the industry, and we have access to state-of-the art equipment, which allows us to respond better and faster to your emergency. Our customer in El Dorado Hills suffered a house fire on a Saturday afternoon. Her first call, after 911 of course, was to her insurance agent. Her insurance agent called us and our on-call technician was on site less than an hour after the call. At SERVPRO of EL Dorado Hills/Placerville, we pride ourselves on providing the cities of El Dorado County with exceptionally knowledgeable and rapid service. Your home or business will be in the best hands when you call SERVPRO of El Dorado Hills for your water damage, fire damage, mold remediation, or crime-scene/bio-hazard needs.

Fire damage in El Dorado Hills

8/7/2019 (Permalink)

This customer's toilet broke while they were on vacation and water sprayed out for three days!

Your home catches fire and is filled with smoke. After the fire is out and you are staring at your home, what do you do next? Well, if your home is in El Dorado Hills, Placerville, Cameron Park, or Diamond Springs, you call SERVPRO of El Dorado Hills/Placerville. Call our office at 916-933-3890 any time of day or night to be connected to one of our experienced staff-members, and we will get your emergency service technician on their way. Emergencies never happen at a convenient time, which is why we have technicians on call 24 hours a day, 7 days a week, 365 days a year. We know the industry and we can help you navigate the insurance process. SERVPRO of El Dorado Hills/Placerville works directly with your insurance company to provide you the best and most seamless service. You can trust SERVPRO of El Dorado Hills/Placerville with your home or business for any fire damage or water damage needs. If a pipe breaks in the middle of the night, or your fridge goes out while you’re on vacation, or you leave a pot on the stove and burn some soup on a Tuesday afternoon, call our office! You name it, we’ve seen it!


7/30/2019 (Permalink)

This customer in Citrus Heights suffered a fire in their outdoor workshop. The entire structure was contaminated with soot.

Customer service is an important aspect that is often looked over in the service industry. Why do you choose one brand of shampoo over another? Initially, it is probably branding; but you keep using it because of what it does to your hair. Restoration is the same premise. SERVPRO of El Dorado Hills/Placerville has some of the best reviews in our local area. We routinely perform water damage restoration, fire damage restoration, mold remediation, and bio-hazard/crime scene cleanup in cities all over the El Dorado and Amador Counties. Customers know our reputation, and we reinforce that reputation with every customer contact from the first phone call through our initial inspection, equipment monitoring, and job completion. When choosing a restoration company from the many available, be sure to choose SERVPRO of El Dorado Hills/Placerville, and we will make it Like It Never Even Happened.

Coming home to a lake

6/6/2019 (Permalink)

It’s 11 pm on a Friday night. You just got home from your son’s last basketball game of the season and you’re exhausted. The kids are hungry and are ready to dig into that cheeseburger you picked up in the drive-thru. You open the front door to walk into your home and you step in a puddle of water. The lights turn on and you realize that while you were away, a toilet supply line in the back of your home popped off and your whole home is under water. What do you do?

You can find restoration companies on the internet by the dozen, but you won’t find one as dedicated to restoring your home as SERVPRO of El Dorado Hills/Placerville. No matter the time of day, your call will be answered and a technician will be dispatched to your emergency. We understand the chaos a loss can wreak on your daily life and we know how to make it easier for you. From navigating through the initial claims process to dealing with your adjuster, we can guide you every step of the way. Whenever you need us, we are always Here to Help.