Recent Biohazard Posts

Coronavirus Cleaning in El Dorado County

3/16/2020 (Permalink)

SERVPRO House logo SERVPRO of El Dorado Hills/Placerville is Here to Help in El Dorado County.

Amid the recent scare regarding the Coronavirus outbreak all over the country and specifically here in Northern California, SERVPRO of El Dorado Hills/Placerville is your trusted bio-hazard cleanup company. Not only does SERVPRO have a national team working with the Centers for Disease Control developing and updating viral disinfection protocols, SERVPRO of El Dorado Hills/Placerville specifically has worked with the State of California Office of Emergency Services, Amador County Health and Human Services, and El Dorado County Health and Human Services on previous projects similar to this. SERVPRO of El Dorado Hills/Placerville has teams standing by with approved EPA-registered disinfectants and CDC-approved protocols for preventative cleaning, known contact, and confirmed Coronavirus COVID-19 cases. Below you will find an excerpt from SERVPRO’s protocol. Call our office today with any questions!

Our proactive cleanup protocol involves a customer that is requesting facility or structure cleaning and disinfection and the customer states that there is NO active known threat of SARS-CoV-2 contamination or exposure. Please note that these are general guidelines only. Building and spaces greatly differ. Each location will require individual planning, complete with on site inspection with necessary personnel.

  • The CDC encourages cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDCs guidance for commercial spaces as well.
  • Cleaning removes the soil and dirt that harbors the infectious agents, while disinfecting kills the remaining environmental pathogens. Cleaning is a necessary first step in disinfecting a surface. Both cleaning and disinfecting must be a part of the scope of work.
  • Due to potential respiratory exposure to particulates, at a minimum a N-95 respirator should be worn by all cleanup personnel. Additionally, all cleanup personnel should wear nitrile gloves and goggles.
  • Some materials cannot be cleaned with detergent and water without being damaged. For this reason, paper and paper products are not able to be cleaned and/or disinfected.
  • Non-porous materials like hard surface floors, cabinets, countertops, doorknobs, and plumbing fixtures can be disinfected. 
  • All used gloves and disposable respirators should be bagged within the work area.
  • For business purposes, the CDC recommends routine environmental cleaning. This should include routinely cleaning all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs; and provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use.

Trauma Remediation

2/5/2020 (Permalink)

Most people know the SERVPRO brand as the leading water damage, fire damage, and mold remediation experts. Did you know that SERVPRO of El Dorado Hills/Placerville also offers bio-hazard, crime scene, and trauma remediation services? SERVPRO of El Dorado Hills is a registered Trauma Waste Practitioner with the State of California and is certified by the IICRC to handle blood and human waste cleanup. This is a unique service we provide to the residents of El Dorado, Sacramento, and Amador Counties. SERVPRO of El Dorado Hills/Placerville has the knowledge and experience to handle any issue. Trust us, we have seen it all. If you have questions, please give our office a call at 916-933-3890 and we will happily go over our protocols and your options. Losing a loved one is never easy, but SERVPRO of El Dorado Hills is Here to Help.

Crime and Death Scene Cleanup

3/1/2019 (Permalink)

Whether it is suicide, accidental death, homicide, or natural causes, SERVPRO of El Dorado Hills/Placerville knows how to handle your every death and crime scene cleanup situation. We are licensed through the State of California to handle losses like these. We understand the ins and outs of the delicate nature of death and are honored to be chosen to help you in your situation. There are many different companies out there that perform death and crime scene cleanup, but there are none better than SERVPRO of El Dorado Hills/Placerville. We bring years of military training, bio-hazard training, blood-borne pathogen protocol training, and compassion to the table. Experiencing the death of a loved one or a friend can be traumatic, and we want you to be able to not have to worry about the cleanup. Most people try to clean it up themselves, but it is better to leave it to the professionals. Just call SERVPRO of El Dorado Hills/Placerville and we will make it "Like it never even happened."

What do you do about blood?

3/1/2019 (Permalink)

The question we always get is, "How do you get blood stains out?" Well, there are several ways, but the main question is why are there blood stains? Most homeowners or family members cannot grasp the full extent of the damage that blood can do. We at SERVPRO of El Dorado Hills/Placerville have products that detect blood and when coupled with our knowledge and experience, we can see the full picture and can recommend removal or cleaning based on the material and the level of damage. We know that this is a difficult situation for our customers and we want to make sure that we make it as easy and stress-free for them as possible.

When you encounter a situation where there is blood or bodily fluids, don’t clean it up first, call us at 916-933-3890 so that we can help you

Sewage backup in Placerville

1/22/2018 (Permalink)

Sewage Backup

If you experience raw sewage coming up through your toilet, shower drain, sink, etc., no matter where it’s coming from, it’s never pleasant! This homeowner was away for the weekend and came home to discover the house smelling a bit “funky”. With a quick sniff around the home, the homeowner was able to discover her entire downstairs basement was flooded with toilet paper and questionable liquid about 3-4 inches thick! In these types of situations, please give SERVPRO of El Dorado Hills/Placerville a call for our top of the line emergency services! We dispatch in record time to keep secondary damage to a bare minimum. Our customers mean everything to us – so when you call because you’re experiencing chaos within your home due to sewage backups, expect SERVPRO of El Dorado Hills/Placerville to be there ready to work until the job is cleaned up beyond your expectations.

Biohazard, Crime scene, etc.

1/5/2018 (Permalink)

Biohazard cleanup. Crime scene cleanup.

“Sewage backups and black water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO® Franchise Professionals remove the sewage, contaminants and moisture, disinfecting as they clean. SERVPRO® Franchise Professionals help ensure the structure is properly cleaned, disinfected and deodorized.” –

SERVPRO of El Dorado Hills/Placerville not only completes black water cleanup for biohazard, we also conduct the following cleanups:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Mold Mitigation and Remediation

Call the experts today at (916) 933-3890 for your biohazard restoration and mitigation. We have the expertise and tools necessary to complete the job in a timely and effective manner. Not only are we experts in cleanup, but we also know that biohazard mitigation can be very sensitive at times. Our staff is trained to handle these types of situations in the most sensitive way possible.

Biohazard and Crime Scene Cleanup in El Dorado County

4/25/2016 (Permalink)

Crime and death scenes are an unfortunate reality of everyday life. It is always saddening, but SERVPRO of El Dorado Hills/Placerville is here to help.

Our technicians are certified with the American Bio-Recovery Association and have the proper training and equipment to handle any situation. Our technicians also undergo sympathy training and only perform this aspect of our work as a choice. We offer every technician in our employment an option to perform or not perform these types of jobs, to make sure that we respond to your needs in the most empathetic way possible.

We know that this is a difficult time for you and your family. We understand the unfortunate nature of these situations and you can be assured that we at SERVPRO of El Dorado Hills/Placerville will conduct our business professionally and quickly. We want you to feel secure and comforted in your time of need.

Not only are our technicians fully trained in handling biohazardous materials such as blood, viruses, bacteria, bodily fluids, etc., but they are also educated in disease pathology. We ensure that our technicians are equipped with the best personal protective equipment and supplies to keep them safe, as well as keeping you and your family safe.

Call our office at (916) 933-3890 today, and let us be the first step in recovering from your loss.