Recent Fire Damage Posts

House Fire in El Dorado Hills

3/31/2020 (Permalink)

Charred drywall in a Garage This customer in Folsom suffered an electrical fire from a faulty battery charger. Luckily, they called SERVPRO of El Dorado Hills!

As a homeowner, having a fire in your home is one of the most devastating events that can happen. Your first step is to call SERVPRO of El Dorado Hills/Placerville. Our office phone is answered 24 hours a day, 365 days a year by one of our staff members. Our office team will obtain pertinent information and dispatch a fire crew to assess the damage to your home and determine the scope of restoration services.

Cleaning and restoration services typically reduce the cost of a fire damage claim for you and your insurance company. SERVPRO of El Dorado Hills/Placerville will utilize the following principles to determine the scope of work that is applicable for your home or business:

  • Inspection of the affected areas to locate smoke residues
  • Identification of type of smoke/soot residue
  • Identification of type of surface
  • Applicable air filtration, capture, or removal of residues

In El Dorado Hills, Placerville, Cameron Park, Diamond Springs, and Pollock Pines, SERVPRO of El Dorado Hills/Placerville is prepared and ready to handle any call. Our dedicated team of fire restoration professionals are trained to best remedy your fire damaged property. Our technicians will use the four fundamental elements of cleaning, listed below, to best remove and treat the smoke and soot in your home:

  • Temperature: Heat increases the chemical reactions of cleaning products and the correct temperature will make them more effective.
  • Agitation: Agitation dislodges residues from surfaces and distributes cleaning products across surfaces.
  • Chemistry: Our cleaning products work using chemical reactions with residues and surfaces. The proper cleaning product is selected based on the desired cleaning action needed.
  • Time: The amount of dwell time needed for cleaning products and equipment to work depends on the cleaning product, application, type of residue, and type of surface being cleaned.

SERVPRO is the leading industry professional for all of your fire restoration needs, throughout El Dorado, Amador, and Sacramento County.

Smoke Damage in Placerville

3/16/2020 (Permalink)

Home with burnt siding This customer in Placerville had a house fire that required a window board-up and emergency fencing to prevent vandalism.

Fire damage restoration is a difficult industry to be a part of. Smoke, soot, and charred materials affect your home, but they also affected you and your family. SERVPRO of El Dorado Hills/Placerville can restore your charred, smoke-filled home, as well as get your family back to where they need to be in a timely manner. If your home or business catches fire, your first call is usually to your homeowner’s insurance company or business general liability insurance company. SERVPRO has national agreements with many insurance companies to streamline the process for you, the owner. SERVPRO of El Dorado Hills/Placerville has strong working relationships with all of the adjusters that work in our local area. We know what they need, which helps your claims process be smoother and faster. After contacting your insurance company, call our office at 916-933-3890 any time of day or night. SERVPRO of El Dorado Hills/Placerville can board up your broken windows and doors and provide fencing when you need it. We want to make sure that your home and business are protected from vandalism.

After you call our office, we will ask you to begin identifying your sentimental, high value, and important personal belongings before we get to your home. Locating these items means that we can clean them faster, preventing further damage. The staff at SERVPRO of El Dorado Hills/Placerville are trained in fire restoration protocols for all different kinds of fires and soot. Additionally, SERVPRO has the ability to restore your water- or fire-damaged documents at SERVPRO headquarters in Tennessee.

Fire Damage Restoration Experts

3/10/2020 (Permalink)

charred and melted photo This customer in Pollock Pines had a home that caught fire over the winter. Many of the items are burnt beyond cleaning or saving.

Having a fire in your home can be devastating. In El Dorado County, your most trusted fire damage restoration company is SERVPRO of El Dorado Hills. With over a hundred reviews on Google, Facebook, and Yelp over the last 5 years, SERVPRO of El Dorado Hills/Placerville has proven to be the leading expert in fire damage restoration, water damage restoration, mold remediation, biohazard/crime-scene cleanup, and customer service throughout the local area. The most commonly asked question from our customers is, “what happens next?” SERVPRO of El Dorado Hills/Placerville will inspect your fire-damaged property and give you recommendations on the appropriate course of action. Most homeowners file insurance claims and SERVPRO of El Dorado Hills/Placerville has strong working relationships with most of the insurance adjusters throughout El Dorado, Sacramento, Placer, and Amador County.

Every fire damage and fire-damaged structure is unique. The different materials burned or causes of a fire change the way structures are cleaned. If your home or business suffered a fire that burnt plastics, the cleanup procedure is very different than if your home or business has burnt paper or was affected by a wildfire. SERVPRO of El Dorado Hills/Placerville is certified and trained by the IICRC in Fire Damage Restoration protocols and has access to the most up-to-date equipment and cleaning products on the market. SERVPRO of El Dorado Hills/Placerville is ready and equipped to respond to your fire damage emergency any time of day or night. Fire damage can be devastating, but SERVPRO of El Dorado Hills/Placerville will make it "Like it never even happened."

Your deep fryer caught the house on fire?!

2/6/2020 (Permalink)

charred range and microwave This customer in Sacramento was making chicken wings when the oil caught fire, which caused the microwave and range to burn as well.

Fire damage to your home or business is one of the most traumatic events that a person can go through in their lifetime. Your daily life is disrupted! SERVPRO of El Dorado Hills/Placerville is the company you can trust to treat your home and property and restore your life to the way it was. Fires are all unique, depending on the types of materials that burned. Plastics result in a dark, oily soot which is easily smeared. Protein fires result in a pale white soot that has a very strong odor, like burnt hair. Other materials such as wood and paper result in a grey soot that is very easy to clean. No matter what situation you find yourself in, SERVPRO of El Dorado Hills/Placerville has the experience necessary to guide you every step of the way. If you have smoke or fire damage in your home, call our office today!

Smoke Damage in Your Home

10/8/2019 (Permalink)

boarded up door on home This home in Folsom suffered a catastrophic house fire. We boarded up the garage doors to make sure the home was completely secure.

When you watch the local evening news or are a member of a social media community page, you hear about home fires constantly. As the weather cools and you begin burning wood or turning on your furnace, the risk of a house fire increases. SERVPRO of El Dorado Hills/Placerville is the leading restoration company in your community. From El Dorado Hills and Cameron Park to Placerville and Camino, you can trust our family to take care of yours. Our staff is certified in fire and smoke restoration and highly trained. Even though this may be the first time you have ever suffered a house fire, we have over five years of experience and training to help you through this process. Did you accidentally throw hot coals into the trash or forget to fully extinguish your burn pile? Did you leave a pot of soup on the stove too long or forget your pie in the oven? Did your furnace malfunction and your home is filled with soot? We understand the differences in each of those examples and our staff is trained to handle anything and everything. SERVPRO of El Dorado Hills/Placerville is your industry expert when it comes to fire and smoke damage in your home and you know that we will make it Like it Never Even Happened.

Home Fire in El Dorado Hills

10/7/2019 (Permalink)

fire damage to a home This homeowner was just about to go to bed when his children noticed the Garage was on fire. The home was severely damaged in the process.

A fire in your home can be one of the most devastating events ever to happen. A fire is usually a once-in-a-lifetime event for homeowners. It affects your personal belongings, your sentimental items, and your home. Homeowners with larger fires can be out of their home for months on end! SERVPRO of El Dorado Hills/Placerville understands your needs in these situations. We know how to work with your insurance company to streamline as much of the process as possible. Your safety and peace of mind come first for us. Let our family take care of yours. We will provide you with a full inventory of the items in your home and evaluate each piece for cleanability. If the items are not able to be cleaned, we will work with you to prepare the list for your insurance company so that you may be compensated for those items. We will also work to restore your home, beginning with cleaning all of your personal property and your structure. By the time we are finished, your home will look "Like it never even happened." Serving El Dorado Hills, Cameron Park, Cool, Diamond Springs, Placerville, and everywhere in between, SERVPRO of El Dorado Hills/Placerville is ready to help you recover from any size disaster.

House fire in Rancho Murieta

3/25/2019 (Permalink)

These teddy bears belonged to the deceased child of our customer. Talk about sentimental! We made sure they were treated with the utmost care.

A house fire is devastating on its own, but when it rains, it pours, right?! Part of what makes SERVPRO of El Dorado Hills/Placerville so great is our attention to detail and our personal touch. Your home is full of sentimental items; your furniture, photo albums, old baby clothes from when your children were small, your college diploma! Your first concern is your family and pets, but then what do you do about your personal contents? You call SERVPRO of El Dorado Hills/Placerville, that’s what! Our caring and compassionate staff will assist you with identifying items that can and can’t be cleaned. Just because it can’t be completely cleaned, doesn’t mean that we have to throw it away. We will always attempt to clean sentimental items, and we will return it to you in the best condition possible. It is YOUR decision what you want to keep. We are here to help you navigate the insurance process and make your life as easy as possible.

House Fires in El Dorado County

3/1/2019 (Permalink)

This customer had a house fire that burnt plastic. You can see the level of damage to the cabinet above.

A fire can be devastating to anyone that experiences it. At SERVPRO of El Dorado Hills/Placerville we understand what devastation means and we know how to help. We have caring, dedicated, experienced technicians that are ready to assist in any situation. There are different kinds of fires that result in different kinds of soot. Different types of soot need to be cleaned in different ways. Protein fire residue is the hardest to detect, because of its light yellow or white color, but is characterized by the acrid smell of burnt food or burnt hair. Protein fire residues are some of the hardest to clean after because the smell is incredibly pervasive and strong. Combustion of plastics result in soot webs and oily soot. Plastic fire residues are difficult to clean because the soot smears if not cleaned with the correct products. There is a lot of misinformation on the internet, so make sure you call us first!

Fires in Pollock Pines

2/4/2019 (Permalink)

This customers' home caught fire at 2am while they were asleep. Unfortunately their home contained asbestos, but we were able to help!

Fires happen when you least expect it. There is no predicting when these catastrophic events will occur, so it is best to be prepared. The most common items people look for after a fire are important documents and photos. Many times, these items are stored together and are damaged beyond repair. SERVPRO has a document restoration center, but that only works in some instances. We recommend purchasing a fire-proof safe for your home to store your important papers and memories. Fires are devastating financially and emotionally and SERVPRO of El Dorado Hills/Placerville is here to make it easier for you. We know the insurance process, so we can help you streamline it. Your time is valuable and so is your home. We want you to know that we are Here to Help!

Did you leave a pot on the stove too long?

2/1/2019 (Permalink)

Though you can't see it, this customer had a protein fire and there is soot all over. This was one of the most heavily affected homes we've ever seen.

Not all fires have charred drywall and black soot. Have you ever heard of a protein fire? Have you ever left your home and wondered if you turned the stove off? A protein fire is caused by burning food and will look and smell completely different than a normal house fire. First of all, you may not see any damage because the smoke is white or pale yellow unlike the black soot of a carbon fire. You will smell a burnt, acrid odor throughout the home. This is one of the hardest odors to remove! Treatment of a protein fire requires specialized cleaning chemicals to thoroughly clean every horizontal and vertical surface in your home. After being cleaned your home may need one or two deodorization treatments to thoroughly eradicate the odor.

California Wild Fires

2/22/2018 (Permalink)

Team El Dorado Hills!

This past fall, California experienced some of the worst fire damage in history. SERVPRO franchises from all over the country travelled to this event to help with restoration efforts to bring people's homes back to livable condition.

SERVPRO of El Dorado Hills/Placerville, as well as many other franchises, were presented with this award at our annual kickoff meeting with our distributorship.

Our company is truly a team of amazing individuals with a passion for restoring structures affected by disasters. Without emergency service providers working day and night to clean up a firestorm, our state would still be in extreme disarray. This is our passion, our career, and our livelihood.

Call SERVPRO of El Dorado Hills/Placerville if you're still experiencing smoke and fire damage within your Sonoma County home or business - we're here to help make things "Like it never even happened"! Our phones are answered 24/7/365 – call at any time!

Attic Fire El Dorado Hills, CA

1/2/2018 (Permalink)

Home fires are in full swing this winter season. SERVPRO of El Dorado Hills/Placerville was called out to a house fire to begin the restoration process. More often than not, when there’s a structure fire, there is not only smoke and fire damage, but also secondary water damage from the fire department putting out the flames. If you’re ever in a situation where your home or business has a fire loss, know who to call for expert cleanup and advice. We answer your emergency phone calls whether it be day or night, and can have technicians dispatched to you immediately. SERVPRO of El Dorado Hills/Placerville will service El Dorado, Sacramento, Placer, Amador, Calaveras, and Sonora counties. Feel free to give us a call at any time with your questions – we are happy to help make it “Like it never even happened.”

Fire Damage in East El Dorado

12/27/2017 (Permalink)

Soot coming off the walls of this East El Dorado apartment

This winter season, SERVPRO of El Dorado Hills/Placerville has had many phone calls regarding fire damage and smoke damage. Winter, believe it or not, is the most common time of year for house fires to occur! With wood burning stoves, heaters, and other sources of warmth, there are many different variables that come into play! This apartment fire was actually a result of running the bathroom fan for too long of a time period. Thankfully, the tenants of this East El Dorado County apartment were not harmed during the fire, and were placed back in their CLEAN home right before Christmas! SERVPRO of El Dorado Hills/Placerville is happy to help those who are in need of our services. We pride ourselves on being a reputable and dependable company. Give us a call today with any questions or concerns you may have in regard to fire/smoke damage!

Fire Damage in Santa Rosa 2017

10/23/2017 (Permalink)

SERVPRO of El Dorado Hills/Placerville's technicians have been extremely busy with cleanup in Santa Rosa due to the fires that started in the beginning of October of 2017. With thousands of building structures effected by this fire, "all hands-on deck" happens to be the attitude of many restoration and construction companies around the United States!

It's great to know that our country is coming together during this tragic time. Thousands of individuals have set up donation drop off zones at their home or place of business. In fact, if you or anyone you know would like to donate to the families affected by this fire, please feel free to reach out to us here at SERVPRO of El Dorado Hills/Placerville. We would be happy to drop of donations for you. You can contact us at (916) 933-3890 or office@SERVPROeldoradohills.com

Fire Damage is Devastating

10/23/2017 (Permalink)

Take a look at this picture... What do you see?

Here at SERVPRO of El Dorado Hills/Placerville, we see memories, sentimentally valuable items, and a life time of treasures collected by the homeowner or tenant. Our goal is to not only restore your items and home back to the way it used to be before the fire, but most importantly, we also want to make sure YOU and YOUR FAMILY are taken care of during this tragic time. SERVPRO has a motto that we all like to stick to and stand by; “Like it never even happened.” So, when a home fire strikes, and it’s hard to find the composure to schedule times for cleanup and restoration – call our office. We will provide a smooth and quick claims process and we have the tools and connections necessary to help you through this disastrous time.

Fire Prevention

9/29/2017 (Permalink)

National Preparedness Month is sadly coming to an end; however, we should always keep in mind that disasters occur when you least expect them to. Let’s keep the trend going, and step right into Fire Prevention Week starting October 8th! The theme this year is “Every second counts; plan 2 ways out!” To us here at SERVPRO, we believe this means that everyone should have a fire escape plan in place in case of an emergency. We mean it when we say that SERVPRO of El Dorado Hills/Placerville cares about its community. We recommend that you practice your fire escape plan at least twice a year with the members of your home or business so that everyone remembers exactly what they should and shouldn’t do in case of a fire. For more tips and information, please visit NFPA.org!

Fire in Cameron Park

9/29/2017 (Permalink)

Fire departments all over the United States responded to an estimated 365,500 home fires in 2015. These fires caused approximately 2,560 deaths, 11,075 civilian injuries, and $7 billion in direct damage. In fact, most of these home fires started in the kitchen due to cooking. The next biggest cause was due to heating the home with electric heaters. Home fires are one of the most devastating tragedies a person can experience in their life time. The picture you see here was home fire that occurred in Cameron Park, CA, and luckily, they knew just who to call for help. SERVPRO of El Dorado Hills/Placerville has cleaned and restored many home fires over the past few years, and we have the equipment, knowledge, and compassion necessary to help you through this tough process.

Kitchen fire in Sacramento, CA

9/19/2017 (Permalink)

In the photo provided, you can see charred drywall as well as smoke damage in the kitchen of this Sacramento home. The homeowner was frying tortillas, and when the phone rang, she was distracted away from the frying pan, and her dinner caught fire! With quick action, they were able to put out the fire themselves with an extinguisher before further damage was made.

With a job like this one, our technicians have the equipment, products, and elbow grease to bring this kitchen back to it's normal conditions.

When a fire does occur within a home, most likely one will have smoke damage to most, if not all walls and content that are in close proximity to the loss. We can clean and bring just about anything back to it's normal working conditions, and we encourage you to call us if you do in fact have a fire occur in your home! With our reputation and expertise, you can be sure you've made the right decision in bringing SERVPRO of El Dorado Hills/Placerville into your home for your restoration and mitigation needs.

Diamond Springs Fire

4/28/2017 (Permalink)

Garage Fire

An unknown cause started this garage fire, and flames reached the house causing structure and smoke damage to the entire home.

This before photo shows what used to be the garage. Unfortunately, nothing was salvageable within the garage, but we managed to save most furniture and items in the house. We are just glad our client is safe and sound.

Fires are devastating to everyone, but when you have SERVPRO of El Dorado Hills/Placerville backing you up, things just seem to go by more smoothly. Therefore, we take pride in being compassionate with our clients – and we treat them like a part of the family. That’s just how we roll. Call us today if you or someone you know has been affected by a fire recently. We can help you pick up the pieces.

Fire Damage Placerville

10/12/2016 (Permalink)

This business in Downtown Placerville had a fire. They used another company and were completely disappointed. They were very happy they found us!

A house or business fire can be devastating. SERVPRO of El Dorado Hills/Placerville is your number one resource during your time of loss. We are a preferred vendor for most insurance companies locally and nationally. SERVPRO of El Dorado Hills/Placerville has the equipment and personnel to respond quickly and effectively to your fire damage and get you back into your home or business as quickly as possible.

We work closely with realtors, homeowners, and property managers to take the best care of your home or business. Soot is corrosive and has a heavy, sometimes unpleasant, odor. Our patented products and cleaning methods, coupled with experienced technicians will make your disaster go away faster.

SERVPRO of El Dorado Hills/Placerville serves Sacramento, Rancho Cordova, El Dorado Hills, Placerville, Diamond Springs, Cameron Park, El Dorado, Rescue, Pilot Hill, Pollock Pines, and Camino. SERVPRO of El Dorado Hills/Placerville is the leading fire damage restoration vendor in El Dorado County and Sacramento County. Our team is experienced, dedicated, and compassionate. Let us show you why SERVPRO of El Dorado Hills/Placerville is the only company you want to handle your fire damage.

Smoke Damage El Dorado Hills

10/12/2016 (Permalink)

Smoke is a very pervasive odor. Whether it is cigarette smoke or smoke from a recent fire, it can fill your home. SERVPRO of El Dorado Hills will make your house smell like a home again.

We work closely with realtors, homeowners, and property managers to take the best care of your home or business. Smoke damage can be nicotine from cigarettes or soot and smoke from a fire. Call SERVPRO of El Dorado Hills/Placerville today. We will come out and inspect your damage. We would be happy to provide you with an estimate for cleaning. In the event of a fire with physical damage to your home, we will come out to tarp up the damage and protect your home from the outside elements.

SERVPRO of El Dorado Hills/Placerville is a preferred vendor nationally for most insurance companies and for most of our local insurance agents and adjusters. We know how to navigate the insurance process and will be happy to walk you through the process. SERVPRO of El Dorado Hills/Placerville serves Sacramento, Rancho Cordova, El Dorado Hills, Placerville, Diamond Springs, Cameron Park, El Dorado, Rescue, Pilot Hill, Pollock Pines, and Camino. SERVPRO of El Dorado Hills/Placerville is the leading damage restoration vendor in El Dorado County and Sacramento County. Our customers are never disappointed. Let us show you why.

Fire Damage Diamond Springs

9/7/2016 (Permalink)

The dedicated team at SERVPRO of El Dorado Hills/Placerville is here to help.

As usual, California has had a very active wildfire season. Between the prolonged drought and pests, dead trees are prominent this year. Because of the heat, your fans and air conditioning units are working overtime. Have you gotten them serviced lately? Overworked appliances can catch fire and cause damage to your home. If a fire has affected your home, call SERVPRO of El Dorado Hills/Placerville. We will be there to help you get back on your feet. Fires can be scary, but we can help. We work for you, while working directly with your insurance company, to provide you with premier service.

SERVPRO of El Dorado Hills/Placerville utilizes a variety of techniques to clean your home after a fire. We have Negative Air Fans (Air Scrubbers) that have 3 HEPA Filters that purify the air in your home and remove all harmful particles and odor-causing particles from the air. Our cleaning methods begin at the very least invasive, and continue upward. We have cleaning techniques and a variety of different products that will restore your home to its pre-fire condition. Your safety and comfort is our priority.

If you have a fire, big or small, please call our office at (916) 933-3890. Our expertly trained staff will be there to help you.

Fire can be scary

8/23/2016 (Permalink)

Having a house fire can be incredibly frightening. You don't know what to do or who to call to make it all go away. SERVPRO of El Dorado Hills/Placerville is the company to call. We are here to help. We have teams of technicians that are skilled in fire damage restoration that can be mobilized at a moment's notice.

SERVPRO of El Dorado Hills/Placerville services El Dorado County including El Dorado Hills, Placerville, Cameron Park, Shingle Springs, Diamond Springs, El Dorado, Cool, Rescue, Lotus, and Pollock Pines. We also service Sacramento County, Amador County, and Placer County. We have even gone to Lincoln and Woodland!

SERVPRO of El Dorado Hills/Placerville is available to assist you with navigating the insurance process as well. We have service agreements with most insurance companies locally and nationally and we are intimately familiar with the individ

Soot Damage Pollock Pines

8/18/2016 (Permalink)

SERVPRO of El Dorado Hills/Placerville is trained to respond to any disaster, large or small. During our years in business, we have responded to more fire damage losses than we can count. Many fires this time of year are caused by air conditioner units, whole house fans, and attic fans that are overused. The heat is rough this time of year and we want to make sure that your home and family stay safe. Make sure your smoke detectors have working batteries, and develop a safety plan with your children.

Fires don't just char and burn, they create soot. Soot can invade every room in your home and your HVAC system or whole house fan. If left alone, soot can oxidize and rust the appliances in your home, pit glass windows, and cause a constant odor. Call us today to assist you with your fire damage.

Our technicians receive the most up-to-date training and equipment to restore your home to its proper condition. We will clean every surface including walls, ceilings, registers, and appliances. Afterward, we will clean all of your ducts to remove the last of the soot. Lastly, we will use ozone to deodorize your home. We don't cover up the odor, we eliminate it completely.

SERVPRO of El Dorado Hills/Placerville services all of El Dorado County including El Dorado Hills, Placerville, Cameron Park, Shingle Springs, El Dorado, Pollock Pines, Pilot Hill, Cool, and Diamond Springs. We also service Sacramento County, Amador County, and Placer County. Contact us today for an inspection!

Christmastime in the Foothills

12/7/2015 (Permalink)

Your tree can make or break your holiday season. Call us if you experience a fire in the El Dorado foothills this holiday season.

The cold air has finally arrived, bringing rain and snow, like we all had hoped. Now it is time to gather around the Christmas tree with our friends and family, celebrating our love for one another and our anticipation of the New Year.

While Christmas trees are absolutely a source of joy around the holidays, with their amazing smell and all of the colorful lights and ornaments, they can also wreak havoc if you are not careful. The National Fire Protection Association reports that, "National estimates of reported home structure fires derived from the U.S. Fire Administration’s National Fire Incident Reporting System (NFIRS) and NFPA’s annual fire department experience survey show that in 2009-2013, Christmas trees were the item first ignited in an estimated average of 210 reported home structure fires per year, resulting in an annual average of seven civilian fire deaths, 19 civilian fire injuries, and $17.5 million in direct property damage." 

The NFPA also reports that four out of five Christmas tree-related fires occurred in December and January, with 44% in December and 37% in January. Christmas tree fires result in high-heat fires with very "wet" smoke. If you do experience this unfortunate loss, please call our office at (916) 933-3890.

SERVPRO of El Dorado Hills/Placerville will help you recover from your fire all the way from El Dorado Hills to Rescue, Pilot Hill, Coloma, Kyburz, Placerville, and surrounding areas. Call us if you have any questions. You will be connected with a qualified technician who can assist you with where to go next.

Don't let your Christmas season be covered in soot. We can help. Restoring your fire-damaged contents, soot-covered walls, and smoke-filled home is what we are here to do. The only thing that should be covered in soot is Santa. Let us help you with the rest. Thank you for trusting us at SERVPRO of El Dorado Hills/Placerville with your home and family.

Please follow the link below for helpful tips, provided by the National Fire Protection Association.

http://www.nfpa.org/safety-information/for-consumers/seasonal/winter-holiday-safety/christmas-tree-fires/christmas-tree-safety-tips