Recent Fire Damage Posts

Fire Damage in Shingle Springs

2/21/2021 (Permalink)

wood frame structure, fire damage, kitchen fire, damaged drywall SERVPRO of El Dorado Hills/Placerville provide fire damage restoration to Shingle Springs home from kitchen fire! Call for an inspection 916-933-3890.

SERVPRO of El Dorado Hills/Placerville continues to get fire damage calls throughout the month of February. Many of the calls we receive are caused by kitchen fires. This customer recently had fire damage in Shingle Springs. We sent a crew out to start cleaning and provide demolition to the affected areas in the kitchen. 

When SERVPRO of El Dorado Hills/Placerville handled fire losses, we set containment in the affected area, in this instance, the kitchen. We proceed to remove affected drywall in the kitchen from both the walls and the ceiling. Depending on the wall texture and paint, we wet clean the walls, clean all windows and glass content, as well as HEPA vacuum the debris. 

Each fire loss situation is different, but the process is similar. SERVPRO of El Dorado Hills/Placerville has a team of fire and water damage technicians who have the training and equipment to restore your home to its pre-fire state. We provide fire and smoke restoration, odor control, cleaning, and more. Give SERVPRO of El Dorado Hills/Placerville a call at 916-933-3890 if you need fire damage restoration services in the following areas: Shingle Springs, Diamond Springs, Cameron Park, El Dorado Hills, and Placerville.

Fire Damage in Placerville

2/21/2021 (Permalink)

wet clean sponge for blinds after fire damage A customer had fire damage in Placerville. If you need guidance through the fire damage restoration process, call us at 916-933-3890.

Fire damage can be overwhelming for many customers, but rest assured, SERVPRO of El Dorado Hills/Placerville will guide you through every step of the way, from the initial call to the final walkthrough. A customer had fire damage in Placerville c- aused by a candle catching the curtains.

So your first thought when it happens is what do I do after the fire happens and the fire department has put out the fire?

SERVPRO of El Dorado Hills/Placerville recommend these tips:

  • Limit your movement within the home. Movement may cause soot particles to embed into the upholstery, furniture, and the carpets.
  • Change the HVAC system’s filter
  • Refrain from touching upholstery, the walls, and other surfaces to prevent from soiling

If you have concerns with fire damage, contact SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Fire Damage in El Dorado Hills

2/17/2021 (Permalink)

wood frame structure, fire damage, fire debris, burnt garage, fire in el dorado hills, fire restoration near me Fire Damage in El Dorado Hills home, a garage fire was caused by a solar power inverted. SERVPRO of El Dorado Hills/Placerville is here to help you!

Fires happen unexpectedly. This customer had fire damage in El Dorado Hills. The first call of action is the fire department to resolve the current fire. Once that initial step is done, SERVPRO of El Dorado Hills/Placerville will step in to begin the initial inspection and walkthrough of the affected spaces. We determined a solar power inverter was the cause of the fire. The device was located in the garage. Due to the damage of the fire, SERVPRO of El Dorado Hills/Placerville determined that the garage will need a full gut and muck out. We extend our services to pack out the contents within the home while we work to restore the property. The next step we proceed is with the cleaning process to remove smoke damage and soot damage on any surface area. We also provide odor control as well. An important note with fire damage restoration is fire damage cleanups require technicians to wear full personal protective equipment because cleaning the structure may put the technician at risk when inhaling or physical contact with the hazardous substance.

If you or anyone you know experiences fire damage in their homes or business, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890, we operate 24/7, and service the local areas: El Dorado Hills, Placerville, Cameron Park, Shingle Springs, and Diamond Springs. We specialize in various types of restoration, water damage restoration, fire damage restoration, mold remediation, COVID cleaning, biohazard cleanups and so much more!

Fire Damage in Diamond Springs

2/15/2021 (Permalink)

kitchen fire, removed cabinets and stove top, fire damage restoration Kitchen fires are common, and happen unexpectedly. If you experience a kitchen fire, or have fire damage to your home, call us 916-933-3890.

Fire damage in your home can be devastating. Fires tend to happen unexpectedly, but require immediate attention and action. To reduce fire damage, SERVPRO of El Dorado Hills/Placerville suggest these tips:

  • Reaching out to the fire department for help. You can use a fire extinguisher if the fire is in its early stages, just until the fire department arrives.
  • Reaching out to the insurance company. Letting your provider know the damages to your property will help you get the insurance claim processed in a timely manner, for you and for us.
  • Contact SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for immediate emergency fire services.

The best course of action to take after a fire is to let restoration professionals handle things for you! SERVPRO of El Dorado Hills/Placerville can handle all types of restoration working, including fire damage restoration. A recent customer had a kitchen fire in Diamond Springs. When our technician arrived on site, they set containment in the kitchen, removed affected drywall in the kitchen from the walls and ceiling. With fire damage, there are cases where we can wet clean walls and ceilings from smoke or soot, this will depend on the type of paint. SERVPRO of El Dorado Hills/Placerville also provides a thorough clean of cabinets, contents, blinds, and windows.

If you have fire damage in your home, call SERVPRO of El Dorado Hills/Placerville. We service the following areas: Cameron Park, El Dorado Hills, Placerville, Diamond Springs, and Shingle Springs for all types of restoration needs!

Valentine’s Day Candle Safety

2/14/2021 (Permalink)

bedroom black from smoke and fire damage in cameron park near me.. candle fire safety near me fire damage restoration near me A Cameron Park resident had fire damage from Valentine candles, they called us SERVPRO of El Dorado Hills/Placerville to respond to the job.

Candles can be a romantic gesture and have a romantic glow in the bedroom, unless the glow is a fire. Sparks and embers will be flying if you are not careful with candles. SERVPRO of El Dorado Hills/Placerville wants you to be mindful of candle safety tips.

There is numerous amounts of flammable content in the bedroom, from window curtains, to bedding, to carpets. The bedroom is not a place where people give their full attention to their surroundings. 

The tips we recommend are:

  • Never leave burning candles unoccupied in rooms
  • Keep flammable solvents away from candle
  • Keep pets away from candles as they can knock it over
  • Utilizing proper candle holders
  • Keep candles away from drafts as it can cause candles to flare up or burn unevenly

It is good to ensure that your smoke detectors are working properly. 

When the worst happens, remember that SERVPRO of El Dorado Hills/Placerville is here for you and any fire damage you may have in your home. We service the local areas: Placerville, El Dorado Hills, Cameron Park, Shingle Springs, Diamond Springs and more cities. Do not hesitate to call us, we are available 365/24/7 at 916-933-3890.

Garage Fire Damage in El Dorado Hills

2/8/2021 (Permalink)

wood frame structure, fire damage, fire debris, burnt garage, fire in el dorado hills, fire restoration near me Fire Damage in El Dorado Hills home, a garage fire was caused by a solar power inverted. SERVPRO of El Dorado Hills/Placerville is here to help you!

Fires happen unexpectedly. This customer had fire damage in El Dorado Hills. The first call of action is the fire department to resolve the current fire. Once that initial step is done, SERVPRO of El Dorado Hills/Placerville will step in to begin the initial inspection and walkthrough of the affected spaces. We determined a solar power inverter was the cause of the fire. The device was located in the garage. Due to the damage of the fire, SERVPRO of El Dorado Hills/Placerville determined that the garage will need a full gut and muck out. We extend our services to pack out the contents within the home while we work to restore the property. The next step we proceed is with the cleaning process to remove smoke damage and soot damage on any surface area. We also provide odor control as well. An important note with fire damage restoration is fire damage cleanups require technicians to wear full personal protective equipment because cleaning the structure may put the technician at risk when inhaling or physical contact with the hazardous substance.

If you or anyone you know experiences fire damage in their homes or business, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890, we operate 24/7, and service the local areas: El Dorado Hills, Placerville, Cameron Park, Shingle Springs, and Diamond Springs. We specialize in various types of restoration, water damage restoration, fire damage restoration, mold remediation, COVID cleaning, biohazard cleanups and so much more!

Fire Damage in Cameron Park

2/2/2021 (Permalink)

burned kitchen cabinet, ceiling, and countertop. Drywall charred and removed, green equipment The entire kitchen was affected, from drywall, countertops, cabinets, and more. We started cleaning, set up containment and equipment immediately.

A customer in Cameron Park recently had a kitchen fire. Unattended cooking is a common mistake. Unfortunately, for this customer, smoke damage and soot damage were present throughout the home. 

SERVPRO of El Dorado Hills/Placerville arrived and provided emergency fire services and cleaning to this customer's home.

The typical fire damage restoration process is:

-Emergency contact

-Providing inspection and fire damage assessment

-If needed, we provide board up and roof tarp service

-If there is water damage, we provide water extraction and drying

-Removing smoke and soot damage within the home, surfaces, walls, and furniture

-Cleaning

-Restore

Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 if you have fire damage. We service the local area: El Dorado Hills, Cameron Park, Shingle Springs, Diamond Springs, and Placerville.

Have A Fire or Smoke Damage Emergency? Tips from SERVPRO of El Dorado Hills/Placerville

12/31/2020 (Permalink)

Burnt garage walls with a square cut out showing interior wood walls and piping Customer had fire damage to his garage in El Dorado Hills, and we were there to help! Call us at 916-933-3890, for fire damage restoration work!

A candle was knocked off the nightstand and in a matter of minutes, your home was engulfed in flames. The firefighters have put out the fire and cleared out the smoke, but the damage has been done. What do you do now? Is it safe to stay in the house? SERVPRO of El Dorado Hills/Placerville is here to help with some tips!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Change HVAC filter.

What NOT To Do After A Fire

  • Do not attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us, SERVPRO of El Dorado Hills/Placerville.
  • Do not attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Do not use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Do not turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Do not send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

After any fire damage situation, your primary focus should be safety. Call 916-933-3890, SERVPRO of El Dorado Hills/Placerville, we will be there to provide all the services that you never knew you needed, from fire damage restoration, water damage restoration, to mold remediation, and biohazard and crime scene remediation. We will help you restore your home to its preloss condition “Like it never even happened.”

New Year’s Safety Tips

12/30/2020 (Permalink)

sparkler on black background with text in red box saying from us to you happy new year servpro of el dorado hills/placerville We are available 24/7, even on holidays, should you ever need our services. Call us at 916-933-3890.

Here at SERVPRO of El Dorado Hills/Placerville, we want you to welcome the new year on a good note! Please remember to take extra care during the celebrations. Many of the things we enjoy during this festive period, such as fireworks, fairy lights, candles, and decorations, can all be fire hazards when proper care is not taken!

Tips we recommend to keep you safe this New Year:

  • Fireworks

If you are planning to celebrate with fireworks, store them in a metal box, read the instructions, never go back to a lit firework and keep a bucket of water nearby

  • Candles

Never place candles near your furnishings. Do not leave them burning unattended

  • Electrical appliances

Switch off electrical appliances when not in use, unless they’re designed to stay on. Take extra special care with fairy lights and outdoor lights. Always switch off and unplug lights before you go to bed

  • Cooking

Never leave cooking unattended. Always remain in the kitchen when the stovetop is turned on

  • Smoke Alarms

Check the battery in your smoke alarm, and use the New Year as a reminder to clean it and remove dust!

Many New Year celebrations include fireworks, candles, and lights. If you do utilize these products, be cautious and wary of your surroundings and keep a supply of water or fire extinguisher at hand. We are here to serve you in your time of need, should anything go wrong. We are just a phone call away! 916-933-3890. Call us for any fire damage during the holidays; we service for our local areas: Shingle Springs, Diamond Springs, Cameron Park and El Dorado Hills.

12 Days of Holiday Safety Tips, Day 12 Overpacked Outlets Safety

12/12/2020 (Permalink)

fire damage near me near el dorado hills near placerville near cameron park near shingle springs near rescue near pilot hill Remember to be fire cautious this holiday season!

Another fire hazard for this winter season is overpacked outlets. Having an outlet overpacked with wires operating the christmas lights, the radiator, the television, and other electronics is bound to lead to fire damage in your home. We at SERVPRO of El Dorado Hills/Placerville, want to prevent fire damage this winter season. 

We understand that decorative lights give homes and neighbors a festive glow during the long winter nights, but just remember to be cautious to not overcrowd outlets. Electrical malfunctions are the cause of half of residential fires. Always follow the manufacturer’s directions and replace any strings that are broken or worn out or have loose bulb connections. And most importantly, remember to unplug the lights before you go to bed or leave your home.

SERVPRO of El Dorado Hills/Placerville wishes you a happy and safe holiday season. Remember that we are available 365/24/7 for fire damage, water damage, smoke damage, mold remediation in the El Dorado County area and its local cities! Call us at 916-933-3890!

12 Days of Holiday Safety Tips, Day 11 Flammable Gift Safety

12/11/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of christmas safety tips from servpro fire damage near me nearby Happy Holidays from us to you! Remember to be mindful of fire safety. We are here for any fire damage you may have in your home!

For Christmas, we typically wrap presents in decorative designed paper. We at SERVPRO of El Dorado Hills/Placerville want you to be mindful of how and where you store wrapped gifts. We want you to understand that paper can easily catch fire. This means you should not hide paper wrapped gifts at the top of the closet near a lightbulb, in a boiler room, or near a heater where it could ignite!

For more gift wrapping safety tips, read up on Day 7 of 12 Holiday Safety Tips https://www.SERVPROeldoradohillsplacerville.com/blog/post/250111/fire-smoke-damage-restoration/12-days-of-holiday-safety-tips-day-7-wrapping-paper-safety

Remember to keep a trash bag close by to contain the paper. Do not be tempted to throw it into the roaring fireplace. This poses a flash fire risk for you and your family. 

If you need our fire damage restoration services this holiday season, do not hesitate to call us at 916-933-3890. SERVPRO of El Dorado Hills/Placerville is here for you in your time of need! We service Placerville, El Dorado Hills, Cameron Park, Shingle Springs, Diamond Springs, and other cities in the local area!

12 Days of Holiday Safety Tips, Day 10 Space Heater Safety

12/10/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of Christmas safety tips from SERVPRO 12 Days of Holiday Safety Tips. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

So why are house fires more common in the winter months? You are like a living Christmas card, where you bake holiday cookies in the oven, sit near your space heater or fireplace, all while entranced by the beautiful, flickering holiday lights and taking in the sweet aroma from your peppermint candle. Life could not be cozier.

Now consider that all of these holiday delights are fire hazards, it is now easy to see why house fires are so common during the winter. No matter the season, no matter the holiday, no matter the disaster, SERVPRO of El Dorado Hills/Placerville is ready to help!

So how can you use a space heater safely?

Space heaters can warm up those nooks and crannies in your house, but if you do not use them correctly, it can be very dangerous. 

Some important tips to remember:

  • Always turn off your space heater and unplug it when you are not in the room. 
  • Keep your space heater three or more feet away from any objects, including the walls, to reduce the risk of fire or heat damage.
  • Never use an extension cord with a space heater, the cord could potentially melt and start a fire.
  • If you have a gas space heater, turn on the gas after you strike your match.
  • Never use your gas oven as a space heater, it increases the risk of carbon monoxide poisoning.

We at SERVPRO of El Dorado Hills/Placerville understand the stress a fire disaster in your home can cause. Our technicians know it is your home, but treat it with respect like their own. Our hope is to take that stress from you and make it “Like it never even happened.”

Call us today at 916-933-3890!

12 Days of Holiday Safety Tips, Day 9 Baking Safety

12/9/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of Christmas safety tips from SERVPRO 12 Days of Holiday Safety Tips. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

We all enjoy baking during the holiday season, even us at SERVPRO of El Dorado Hills/Placerville! Getting together with family and friends to enjoy some traditional holiday food is something that many of us hold close to our hearts. However, the holiday season can involve many activities and distractions that can contribute to us being unfocused in the kitchen. Unfortunately, this is when accidents can occur. 

It is imperative to stay alert when you are baking during the holidays! SERVPRO of El Dorado Hills/Placerville is here to share some of our recommendations to prevent kitchen fires while baking!

  • Equipment Check

Equipment safety lies at the heart of all baking success. Your oven should work properly and heat to the correct temperature. It also needs to stay clean. Spills on the bottom of the oven can catch fire, so check for them and clean them before and after you bake.

  • Use a Timer 

Leaving the room while you are baking leads to opportunities for fires to start and spread unchecked. If you are in the kitchen preparing several different baked goods at once, set timers to remind you to stop and check on baked goods regularly.

  • Kitchen Conscious

Keep anything that can catch fire - pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, towels or curtains - away from your stove, oven or any other appliance in the kitchen that generates heat. And do not wear loose clothing or sleeves that dangle while baking, that can catch fire too!

  • Smoke Alarm

Install a smoke alarm near your kitchen, and on each level of your home. Use the test button to check it each month. Replace all batteries at least once a year if your smoke alarm requires it.

  • Fire Safety

Always check appliances are turned off. Also, consider purchasing a fire extinguisher to keep in your kitchen and take training on the proper use of extinguishers.


The above safety tips can certainly help prevent a baking-related fire from breaking out, but that does not mean that you are always completely protected. Accidents do happen, so it is important that you contact fire remediation experts if your home has suffered from a kitchen fire. Our team at SERVPRO of El Dorado Hills/Placerville want to keep our community safe during this holiday season. For more information on fire damage restoration services, contact SERVPRO of El Dorado Hills/Placerville, we are available 24/7, at 916-933-3890.

12 Days of Holiday Safety Tips, Day 8 Firework Safety

12/8/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of Christmas safety tips from SERVPRO 12 Days of Holiday Safety Tips. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

Each year families and friends attend numerous gatherings throughout the month of December and into the month of January. Fireworks will be used in the celebrations at many of these gatherings and knowing the rules and safety precautions is the key to enjoyment without sustaining injuries.

If you can not resist having your own firework celebration, here is a list of recommended safety precautions we suggest.

  • Never allow young children to handle fireworks, and older children should use them only under close adult supervision
  • Anyone using fireworks or standing nearby should wear protective eyewear
  • Never light them indoors
  • Use fireworks outdoors in a clear area, away from buildings, vehicles, people and flammable material
  • Only light one device at a time and maintain a safe distance after lighting
  • Never ignite a firework in a container
  • Do not try to re-light or handle malfunctioning fireworks
  • Soak unused fireworks in water for a few hours before discarding
  • Keep a bucket of water nearby to fully extinguish fireworks that do not go off or in case of fire

SERVPRO of El Dorado Hills/Placerville wish you a fun and safe holiday season! For information on fire damage services to your home or business, call us at 916-933-3890. Our local service areas are El Dorado Hills, Placerville, Cameron Park, Shingle Springs, and Diamond Springs for all fire damage and more services!

12 Days of Holiday Safety Tips, Day 7 Wrapping Paper Safety

12/7/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of Christmas safety tips from SERVPRO 12 Days of Holiday Safety Tips. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

For some, Christmas morning in many homes means unwrapping gifts in front of a cozy fireplace. SERVPRO of El Dorado Hills/Placerville recommends not to toss that wrapping paper into the flames - it might start a serious chimney fire. It is best to throw out that holiday paper or recycle it!

We remind you three reasons why you should never burn wrapping paper.

  • Traveling embers

Paper burned in the fireplace may release small pieces which can land on a rug or carpet, setting it on fire. These smoldering fragments could even float up the chimney and out onto your roof or lawn.

  • Flame height

Flames from burning paper tend to burn higher than wood flames. They could reach combustible material in your fireplace, causing a chimney fire.

  • Toxic fumes

When ignited, paper with colored print or glitter can release harmful gases.

If a fire damage or smoke damage should affect your home or business, SERVPRO of El Dorado Hills/Placerville are ready to help you make it “Like it never even happened.” Our technicians are ready to help 24/7, 365 when disaster strikes. Should you ever need us for any damage restoration work, call us, 916-933-3890.

12 Days of Holiday Safety Tips, Day 6 Cooking Safety

12/6/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of Christmas safety tips from SERVPRO If a fire from cooking causes property damage in your home, call us 916-933-3890. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

Cooking fires are the leading cause of home fires and injury. There is a spike during the holidays due to the increase in cooking. Make sure that you never leave your cooking unattended and that you do not leave children unattended near a stove or oven! SERVPRO of El Dorado Hills/Placerville wants to prevent home fires, so follow these tips when you are cooking!

  • Never Leave Your Cooktop Unattended

Both electric and gas stovetops can easily cause fires if you do not watch them carefully. If you do need to leave the kitchen for any reason, make sure you switch the burners off before you do so. 

  • Never Store Combustible Items Near Your Cooktop

It is important that you keep surfaces near your cooktop free of clutter. Keep anything that can catch fire away from the stovetop, mitts, utensils, food packaging, towels, etc.

  • Install Smoke Alarms

Be sure that your smoke alarms are working properly and that you have a fire extinguisher nearby. Replace all batteries at least once a year if your smoke alarm requires it.

  • Small Fire on Stovetop

If a small fire arises on the stovetop, smother the fire by sliding the lid over the pan and turn off the stovetop

  • Never Store Anything in Your Oven

For an oven fire, keep the door shut and turn off heat. Always make sure appliances are turned off.

Remember to cook with caution. No matter the size of the kitchen fire, it can be overwhelming. If you do not feel comfortable with fighting a small cooktop fire, exit the house and call 911. SERVPRO of El Dorado Hills/Placerville is open 24/7. If you experience a kitchen fire, we can help cleanup whether it be smoke, soot, or fire damage. 



12 Days of Holiday Safety Tips, Day 5 Fireplace Safety

12/5/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of Christmas safety tips from SERVPRO 12 Days of Holiday Safety Tips. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

A fire this time of year is great for various reasons: it helps to create a warm and cozy home and limits your heating costs. However, the risk of fire damage or smoke damage increases significantly, so it is important to be safe when it comes to fireplaces and wood stoves. Here at SERVPRO of El Dorado Hills/Placerville, we want to help keep you and your family safe with some fireplace safety tips!

  • Keep your fireplace clean
  • Always keep a fire extinguisher handy
  • Close the damper when not using your wood fireplace
  • Have a chimney cap installed
  • Get your chimney cleaned twice a year

If you do not have experience in cleaning or maintaining your fireplace or know what to look for, call a local professional. They have the tools and resources to make sure that your chimney is up and running safely for the wintertime. 

If a fire damage or smoke damage should affect your home or business, SERVPRO of El Dorado Hills/Placerville are ready to help you make it “Like it never even happened.” Our technicians are ready to help 24/7, 365 when disaster strikes. Should you ever need us for any damage restoration work, call us, 916-933-3890.

12 Days of Holiday Safety Tips, Day 4 Candle Safety

12/4/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of Christmas safety tips from SERVPRO 12 Days of Holiday Safety Tips. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

We all agree that the holiday season is a magical time, but holiday traditions, decorations, and celebrations can lead to accidents or worse if you are not careful. Here is how to keep your family safe and healthy through to the new year. 

Holiday candles cause 10 deaths, 175 injuries and over 20 million dollars of property damage each year in the United States. Here are some of our recommendations:

  • Keep candles in a votive and never set them directly on decorations or any flammable materials.
  • Never put real candles on a Christmas tree as decorations.
  • Never leave a candle burning unattended. Always extinguish candles at the end of a night or when leaving the space. It is safer to blow it out rather than risk a potential hazard.
  • Always use a sturdy candle holder to keep it from tipping over or touching flammable surfaces.
  • Be careful not to splatter wax when extinguishing a candle.
  • Get flame without the fire. Consider replacing traditional candles with flameless, battery-operated types, but do not forget to turn them off when leaving the house as LED lights do get hot!

If a fire damage or smoke damage strikes your home from an unattended candle in the following areas: Cameron Park, Shingle Springs, Diamond Springs, Placerville, and El Dorado Hills, we can help. SERVPRO of El Dorado Hills/Placerville has the experience helping customers when disaster strikes with crews ready to respond 24/7, 365. If your home or business suffers from water damage, fire damage, smoke damage, soot damage, sewage damage or any other type of property damage, call us at 916-933-3890.

12 Days of Holiday Safety Tips, Day 3 Outdoor Christmas Light Safety

12/3/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of Christmas safety tips from SERVPRO 12 Days of Holiday Safety Tips. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

On the third day of Holiday fire safety, SERVPRO of El Dorado Hills/Placerville is here to remind you to always use proper lights for indoor or outdoor usage as indicated on their packaging to prevent fire damage to your home. Did you know that outdoor-use lights are specifically made to operate in cold and wet environments, while indoor-use lights are tested to ensure they will not cause a tree fire? 

SERVPRO of El Dorado Hills/Placerville has some tips for you to keep in mind when putting up outdoor holiday lights:

  • To hook up your outdoor lighting, use a three-prong ground extension cord with the Underwriters Laboratories (UL) label
  • Connect your outdoor lighting to a Ground Fault Circuit Interrupting (GFCI) outlet. That way if there is a short or an overload on your lights, the GFCI outlet will trip before the breaker in your house. This serves as an added layer of protection against fires
  • Use properly sized plastic mounting clips or hooks. When running wires outside, always fasten your lights to a stable mounting surface. However, avoid using staples or nails. Wire insulation can be accidentally pierced or cause shorts or hard-to-find breaks. While stringing your display, keep your lights and wires well clear of electrical service lines connecting to your house, use only outdoor-rated extension cords and protect plug unions from being moved or getting wet.
  • Be safe while hanging your lights outside. Always work with someone to hold your ladder steady and keep yourself in the center. Never overreach or try to move the ladder when you are at the top

Remember that SERVPRO of El Dorado Hills/Placerville specializes in fire damage restoration for both residential and commercial properties, along with smoke or water damage. We can handle any size disaster! Call us at 916-933-3890, we are available 24/7, 365 days a year!

12 Days of Holiday Safety Tips, Day 2 Indoor Christmas Light Safety

12/2/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of Christmas safety tips from SERVPRO 12 Days of Holiday Safety Tips. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

Christmas is around the corner, and you know what that means: fire safety. Each year, fire departments respond to structure fires caused by Christmas trees. Carefully decorating Christmas trees will make the holidays safer.

For this holiday season, we at SERVPRO of El Dorado Hills/Placerville want to make sure that you and your family have a safe and festive season. Follow these steps to stay safe all winter long. And follow along during our 12 days of safety blogs to make sure that this season is merry and bright! Today’s focus is Indoor Christmas Light Safety!

  • To help save both energy and money as well as help to eliminate the risk of fire, make sure to turn off your holiday lights when you leave your home or when you go to bed.
  • Do not use strings of lights that are worn, frayed, manually spliced, or broken
  • Do not overload power outlets with holiday lights. Pay close attention to the manufacturer’s instructions on the number of lights you can string together.
  • Typically, do not link more than three light strands unless the directions indicate it is safe. Connect strings of lights to an extension cord before plugging the cord into the outlet.
  • Be sure to periodically check the wires; they should not be warm to the touch!

If any property damage should affect your home or business this holiday season and all year long, trust the team with years of experience serving customers in their hour of need, SERVPRO of El Dorado Hills/Placerville. We are available to contact 24/7 at 916-933-3890 for more than just fire damage this holiday season. We provide water damage restoration, mold remediation, odor control and more! We service the following areas: Cameron Park, Placerville, Shingle Springs, Diamond Springs, and El Dorado Hills.

12 Days of Holiday Safety Tips, Day 1 Christmas Tree Fire Safety

12/1/2020 (Permalink)

greenery and red poinsettia borders with black text 12 days of Christmas safety tips from SERVPRO 12 Days of Holiday Safety Tips. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

Christmas trees and holiday decorations account for millions of dollars in property damage every year. As the holidays approach, it is important to take extra precaution when it comes to fire safety. Follow us through the 12 Days of Holiday Safety Tips. SERVPRO of El Dorado Hills/Placerville encourages reading up on these Christmas Tree safety tips to prevent a disaster this holiday season.

  1. Pick out a fresh tree, with vibrant green needles
  2. Do not purchase a Christmas tree that is dry or dropping needles excessively
  3. Remember to water the tree immediately once in the stand, and to add water daily
  4. Keep your tree away from candles, heat sources, and other electronics
  5. If you purchase an artificial tree, be sure it is labeled fire-retardant
  6. When the tree’s needles begin to fall, it is time to take it down
  7. Place the tree away from foot traffic, and blocking doorways
  8. Always ensure that all smoke detectors are working

Follow these guidelines, and remember, if you do have an emergency, contact SERVPRO of El Dorado Hills/Placerville at 916-933-3890 today for your disaster and restoration needs. Have a safe and happy holiday!

Holiday Safety Tips

11/29/2020 (Permalink)

greenery and red poinsettia borders with black text of Christmas safety tips from SERVPRO Christmas Safety Tips. Happy Holidays from SERVPRO of El Dorado Hills/Placerville!

The holiday season is a time for family, friends, and good cheer. Homes around the world decorate their houses, both inside and outside, with Christmas trees, Hanukkah menorahs, and beautiful lights. While this is all wonderful, it is important to keep in mind that all these items present potential fire hazards for your home and should be taken very seriously. SERVPRO of El Dorado Hills/Placerville will be there to handle your fire damage restoration needs this holiday season, should you need us! 

Here are some important general safety tips to keep in mind this holiday season:

  • Do not leave your holiday cooking unattended while the oven or stove is on
  • Purchase a Christmas tree with intact needles, water it daily, and make sure the trunk has a fresh cut
  • Keep candles at least a foot away from anything that could catch fire
  • Keep matches and lighters away from children
  • Carefully inspect light strings for things like cracked wires, frays, or broken sockets
  • Do not leave your home while menorah candles are still lit
  • Get your chimney inspected before you begin lighting fires

The above tips are crucial, so take all this advice to heart because the last thing you want this holiday season is a house fire. If the home of you or a loved one has suffered fire damage, call on the fire restoration specialists at SERVPRO of El Dorado Hills/Placerville for immediate help!

Keep an eye out for our 12 Days of Holiday Safety Tips, expanding on each topic above in-depth to help keep you and your family safe this holiday season!

Tips on Extinguishing a Grease Fire

11/25/2020 (Permalink)

kitchen area with brown cabinets, stove, microwave, and our equipment Be careful while cooking! In the event of a kitchen fire damage, call us, SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Cooking is the number one cause in home fires and injuries. Knowing how to smother a grease fire can help keep you, your family, and friends from getting hurt or having a severe house fire. SERVPRO of El Dorado Hills/Placerville recommends some tips on extinguishing a grease fire!

If A Grease Fire Starts:

  1. Cover the flames with a metal lid or cookie sheet. Leave the cover on until it has cooled.
  2. Turn off the heat source.
  3. If it is small and manageable, pour baking soda or salt on it to smother the fire.
  4. As a last resort, spray the fire with a Class B dry chemical fire extinguisher.
  5. Do not try to extinguish the fire with water.
  6. Do not attempt to move the pot or pan outside.

DO NOT use flour, baking powder, or other cooking powders that resemble baking soda or salt. They act differently and could make the fire worse.

If You Are Unable To Extinguish The Grease Fire:

  1. Get out! You need to leave as soon as possible to prevent injury or loss of life
  2. When you leave, close the door behind you. This will help contain the fire inside.
  3. When you get to a safe distance from the fire, call 911 right away.
  4. Do not re-enter your home until it has the “all clear” from the fire department.
  5. Call us, SERVPRO of El Dorado Hills/Placerville for fire damage restoration

Tips To Prevent Grease Fires:

  1. Stay in the kitchen while you are cooking. One of the leading causes of kitchen fires is unattended cooking.
  2. Do not cook if you are exhausted or inebriated.
  3. Keep anything that can catch on fire away from your stovetop.
  4. Remove as much moisture from the food, and don’t add frozen foods to hot oil.
  5. Keep an eye on the temperature of your oil. If you see smoke or smell oil that means your oil is too hot. Turn off the burner and let it cool down.
  6. Heat the oil slowly.
  7. Add food gently, so there is no splashing.
  8. Keep a lid in arms reach in case of a fire.
  9. Always keep children and pets away from the stove while cooking.

Fires can be especially devastating. In addition to the physical damage by the fire and smoke, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you will need a guide to help you through this crisis. SERVPRO of El Dorado Hills/Placerville has the specialized equipment and expertise to help you navigate you through the process.

Thanksgiving Safety Tips

11/19/2020 (Permalink)

orange and red branches bordering on the left and right side, with text in the middle "we wish you a Happy Thanksgiving" Should you ever need us during the holidays, call us at 916-933-3890! We are available for you, even during the holiday season!

The turkey is the biggest star, and the kitchen is the heart of the home this month. Everyone loves to be involved in holiday preparations. So, safety in the kitchen is important, especially on Thanksgiving Day when there are a lot of people at home and cooking activity. Did you know that cooking fires are the number one cause of home fires and home injuries? Thanksgiving is the peak day for home cooking fires, followed by Christmas Day, Christmas Eve, and the day before Thanksgiving! Here at SERVPRO of El Dorado Hills/Placerville, we want you to be safe this holiday with our recommended safety tips.

  1. Remember to stay in the kitchen when you are cooking the turkey or mash potatoes on the stovetop so you can keep an eye on the food and check on it frequently.
  2. Keep children away from the stove! Make sure to keep hot food and liquids out of reach because the steam or splash from vegetables or gravy could cause serious burns.
  3. Keep matches and utility lighters out of the reach of children.
  4. Be sure electric cords from mixers, plate warmers are not dangling off the counter, so you or the children do not trip.
  5. Make sure your smoke alarms are working. Perform maintenance tests frequently.

Thanksgiving is a wonderful time to gather with friends and family, eat delicious food, and travel to visit loved ones. While enjoying the holiday, and as things might get hectic in the kitchen, it is important to always keep safety in mind. The kitchen presents more hazards than imagined.

Should you ever have a house fire during the holidays, call us, SERVPRO of El Dorado Hills/Placerville at 916-933-3890! We operate 24/7, servicing for local cities: Cameron Park, Shingle Springs, Diamond Springs, El Dorado Hills, and Placerville. 

Happy Thanksgiving Weekend from SERVPRO of El Dorado Hills/Placerville to YOU!

Does Your Home Suffer From Smoke Odors? Contact SERVPRO of El Dorado Hills/Placerville!

11/6/2020 (Permalink)

bucket collecting burnt pieces, and cabinet burnt black on the side Customer turned on the kitchen gas stove and when it lit, it burst, damaging the cabinets. They reached out to SERVPRO of El Dorado Hills/Placerville!

You are cooking Thanksgiving dinner this year for everyone and just realized that your turkey has burnt in the oven. There is now a small kitchen fire and smoke has permeated your home, odor particles spread quickly onto the walls, the furniture, your carpets, and the smoke odor lingers in your property. Your first thought would be what do I do? It can be overwhelming, which is why SERVPRO of El Dorado Hills/Placerville is your most trusted restoration company in El Dorado County

So how does SERVPRO of El Dorado Hills/Placerville get rid of the soot and smoke odors in your home? 

We use specialized equipment and chemical treatments to help tackle fire odors, which will assist us in removing the smoke and soot from the ceilings, walls, and other surfaces. We utilize  HEPA air scrubbers with charcoal filters to trap odor particles from the air. We physically remove soot from all surfaces with specialized cleaning agents. SERVPRO of El Dorado Hills/Placerville will completely deodorize your home at the completion of cleaning.

What machinery do we use for odor removal?

  • Hydroxyl generators which use a UV light to destroy the odors
  • HEPA air scrubbers, filtration and fogging equipment to deodorize the structure
  • Ozone generators that use oxygen in the environment to eliminate odors.

Is it possible to clear an entire house of fire odor?

Part of fire damage restoration is to always get your home or business to its pre-fire condition. The technicians of SERVPRO of El Dorado Hills/Placerville take extra care to ensure that residual odors are removed completely at the end of the service. 

Have any questions about fire, smoke, or soot damage in your home? Call us, SERVPRO of El Dorado Hills/Placerville today at 916-933-3890 to inspect and assess the fire damage! We want to help you get back into your home as soon as possible!

Halloween Safety Tips

10/26/2020 (Permalink)

pumpkin glowing in the dark with triangle eyes and nose and a smile Don't hesitate to reach out to us, SERVPRO of El Dorado Hills/Placerville if you are ever in need! 916-933-3890

With a season full of tricks and treats, SERVPRO of El Dorado Hills/Placerville wants to provide you with some fire safety tips to ensure a safe and fun Halloween. Halloween decorations are the first thing to ignite numerous reported home fires each year. Whether you are trick or treating, throwing a party, or staying inside, decorations can be a lurking fire risk and it is important to be aware.

Here are five Halloween fire safety tips:

  • Use a battery-operated candle or glow stick inside your jack-o-lanterns.
  • When choosing costumes, stay away from long trailing fabric.
  • Teach young children to stay away from open flames, including jack-o-lanterns with candles in them.
  • Keep all decorations away from open flames, especially cornstalks, dried flowers, and crepe paper.
  • Provide young children with glow sticks or flashlights to carry with their costume.
  • Remember to keep all exits clear of decorations so escape routes are not blocked. Also, make sure all smoke alarms are working properly.

Everyone one is entitled to one good scare on Halloween, but remember to keep a house fire out of it. Don’t be haunted with fire damage. Follow these steps to enjoy your spooky season with tricks and treats.

We are wishing you a happy and safe Halloween. As always, if the unexpected happens, SERVPRO of El Dorado Hills/Placerville is always here to help with fire and water damage, so give us a call at 916-933-3890.

Fire Damage in Pollock Pines

10/21/2020 (Permalink)

pink room with ruined square painting, charred walls and water streaks running down, debris on floor Customer in Pollock Pines experienced a fire loss, and called SERVPRO of El Dorado Hills/Placerville to handle the situation!

Property damage can happen to anyone, anywhere, and anytime. Fires can occur in both residential homes, commercial properties, and multi-unit dwellings like hotels, apartments, dorms and condos. SERVPRO of El Dorado Hills/Placerville has experience in heping property owners and renters just like you when a disaster occurs. Whether it is smoke damage from an unattended candle or a grease fire from a cooking attempt gone wrong. 

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process at https://www.SERVPROeldoradohillsplacerville.com/ 

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We service the following areas for fire damage restoration: Cameron Park, El Dorado Hills, Placerville, Shingle Springs, and Diamond Springs. We have a team of on call professionals around the clock to respond when damage strikes. Give us a call today at 916-933-3890. 

SERVPRO Suggests Fire Pit Safety Tips

10/8/2020 (Permalink)

Fire pit with marshmallows roasting over it Prevent and protect yourself and your families from fire damage. If in need, call 916-933-3890 SERVPRO of El Dorado Hills/Placerville!

Fall season is here, and for many families in El Dorado Hills, Placerville, and Sacramento County, the addition of a homemade fire pit can dress up a drab yard with mesmerizing flames while serving as a gathering place for an afternoon barbeque or even late night s’mores! Before building a fire pit, take a moment to review some safety tips suggested by SERVPRO of El Dorado Hills/Placerville to prevent potential hazards so you won’t get burned!

Backyard Fire Pit Safety Tips:

  • Consider the accessibility when choosing a fire pit size. Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area
  • Make sure that the seating area is large enough and properly placed for comfort and ventilation
  • Don’t position fire pits in hazard-prone zones with unfavorable winds. Check the wind direction before lighting a fire. Ensure that you won’t have smoke blowing into your home through open doors or windows. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires, 25 feet away from apartment or multi-residence buildings.
  • Don’t use flammable fluids or non-porous, water-retaining building materials to light or relight fires. Burn only dry material. Damp material will create excess smoke. 
  • To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
  • Use a commercial fire pit screen on top to help prevent large amber from leaving the controlled area. 
  • Never leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.
  • Invest in fire safety gear. Keep a fire extinguisher, fire blanket, garden hose, or bucket of water nearby.
  • As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

Anywhere from El Dorado Hills to Placerville, when your home or business suffers fire damage, call us, SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for all your fire restoration needs!

SERVPRO Recommends A Fire Emergency Plan/Why Do You Need A Fire Emergency Plan?

10/8/2020 (Permalink)

Fire extinguisher hung on a teal wall Always have a fire safety plan! SERVPRO of El Dorado Hills/Placerville is here to help with all your fire damage and fire restoration needs!

Imagine this: When there is a fire in your home, you have as little as two minutes to get out safely from the time the smoke alarm sounds. Two minutes is not a lot of time, especially when it’s the middle of the night and everyone is asleep. And when you add in smoke and heat, confusion and fear, multiple floors and several people, every second counts! When fire damage strikes, a fast response is critical. Choose us, SERVPRO of El Dorado Hills/Placerville. We are dedicated to responding immediately, day or night, to your home or business for any fire damage. A faster response helps to prevent secondary damage and to reduce the cost of repairs.

Here are some escape planning tips:

  • Pull everyone together and make a plan to walk through your home or business and inspect all possible exits and escape routes. Make sure to mark the location on your fire exit plan and ensure all doors and windows can be opened easily.
  • A closed door may slow the spread of smoke, heat and fire. 
  • Install smoke alarms in every room, and on every level of your home or business. When one sounds, they all sound.
  • Teach safety techniques like staying low to the ground, and cover your face with a shirt or pillowcase to protect from the smoke
  • Choose an outside meeting place a safe distance from your home where everyone can meet after they have escaped.
  • If there are young infants or members with mobility limitations, make sure someone is assigned to assist them in an event of an emergency.
  • Conduct drills like listening to the smoke detector, and practicing the fire exit plan for evacuation.
  • Know your tools (fire alarms, escape ladders, fire doors, fire extinguisher) and inspect them
  • Talk about fire safety at home with your family or in your business with your employees to prevent injuries.

If a fire happens in your home, make sure everyone evacuates. Fires can be devastating. In addition to the physical damage by the fire and smoke, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you will need a guide to help you through the crisis. Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890. We clean and restore your property using specialized equipment and cleaning techniques. We are here for you and your home 24/7.

House Fire in El Dorado Hills

3/31/2020 (Permalink)

Charred drywall in a Garage This customer in Folsom suffered an electrical fire from a faulty battery charger. Luckily, they called SERVPRO of El Dorado Hills!

As a homeowner, having a fire in your home is one of the most devastating events that can happen. Your first step is to call SERVPRO of El Dorado Hills/Placerville. Our office phone is answered 24 hours a day, 365 days a year by one of our staff members. Our office team will obtain pertinent information and dispatch a fire crew to assess the damage to your home and determine the scope of restoration services.

Cleaning and restoration services typically reduce the cost of a fire damage claim for you and your insurance company. SERVPRO of El Dorado Hills/Placerville will utilize the following principles to determine the scope of work that is applicable for your home or business:

  • Inspection of the affected areas to locate smoke residues
  • Identification of type of smoke/soot residue
  • Identification of type of surface
  • Applicable air filtration, capture, or removal of residues

In El Dorado Hills, Placerville, Cameron Park, Diamond Springs, and Pollock Pines, SERVPRO of El Dorado Hills/Placerville is prepared and ready to handle any call. Our dedicated team of fire restoration professionals are trained to best remedy your fire damaged property. Our technicians will use the four fundamental elements of cleaning, listed below, to best remove and treat the smoke and soot in your home:

  • Temperature: Heat increases the chemical reactions of cleaning products and the correct temperature will make them more effective.
  • Agitation: Agitation dislodges residues from surfaces and distributes cleaning products across surfaces.
  • Chemistry: Our cleaning products work using chemical reactions with residues and surfaces. The proper cleaning product is selected based on the desired cleaning action needed.
  • Time: The amount of dwell time needed for cleaning products and equipment to work depends on the cleaning product, application, type of residue, and type of surface being cleaned.

SERVPRO is the leading industry professional for all of your fire restoration needs, throughout El Dorado, Amador, and Sacramento County.

Smoke Damage in Placerville

3/16/2020 (Permalink)

Home with burnt siding This customer in Placerville had a house fire that required a window board-up and emergency fencing to prevent vandalism.

Fire damage restoration is a difficult industry to be a part of. Smoke, soot, and charred materials affect your home, but they also affected you and your family. SERVPRO of El Dorado Hills/Placerville can restore your charred, smoke-filled home, as well as get your family back to where they need to be in a timely manner. If your home or business catches fire, your first call is usually to your homeowner’s insurance company or business general liability insurance company. SERVPRO has national agreements with many insurance companies to streamline the process for you, the owner. SERVPRO of El Dorado Hills/Placerville has strong working relationships with all of the adjusters that work in our local area. We know what they need, which helps your claims process be smoother and faster. After contacting your insurance company, call our office at 916-933-3890 any time of day or night. SERVPRO of El Dorado Hills/Placerville can board up your broken windows and doors and provide fencing when you need it. We want to make sure that your home and business are protected from vandalism.

After you call our office, we will ask you to begin identifying your sentimental, high value, and important personal belongings before we get to your home. Locating these items means that we can clean them faster, preventing further damage. The staff at SERVPRO of El Dorado Hills/Placerville are trained in fire restoration protocols for all different kinds of fires and soot. Additionally, SERVPRO has the ability to restore your water- or fire-damaged documents at SERVPRO headquarters in Tennessee.

Fire Damage Restoration Experts

3/10/2020 (Permalink)

charred and melted photo This customer in Pollock Pines had a home that caught fire over the winter. Many of the items are burnt beyond cleaning or saving.

Having a fire in your home can be devastating. In El Dorado County, your most trusted fire damage restoration company is SERVPRO of El Dorado Hills. With over a hundred reviews on Google, Facebook, and Yelp over the last 5 years, SERVPRO of El Dorado Hills/Placerville has proven to be the leading expert in fire damage restoration, water damage restoration, mold remediation, biohazard/crime-scene cleanup, and customer service throughout the local area. The most commonly asked question from our customers is, “what happens next?” SERVPRO of El Dorado Hills/Placerville will inspect your fire-damaged property and give you recommendations on the appropriate course of action. Most homeowners file insurance claims and SERVPRO of El Dorado Hills/Placerville has strong working relationships with most of the insurance adjusters throughout El Dorado, Sacramento, Placer, and Amador County.

Every fire damage and fire-damaged structure is unique. The different materials burned or causes of a fire change the way structures are cleaned. If your home or business suffered a fire that burnt plastics, the cleanup procedure is very different than if your home or business has burnt paper or was affected by a wildfire. SERVPRO of El Dorado Hills/Placerville is certified and trained by the IICRC in Fire Damage Restoration protocols and has access to the most up-to-date equipment and cleaning products on the market. SERVPRO of El Dorado Hills/Placerville is ready and equipped to respond to your fire damage emergency any time of day or night. Fire damage can be devastating, but SERVPRO of El Dorado Hills/Placerville will make it "Like it never even happened."

Your deep fryer caught the house on fire?!

2/6/2020 (Permalink)

charred range and microwave This customer in Sacramento was making chicken wings when the oil caught fire, which caused the microwave and range to burn as well.

Fire damage to your home or business is one of the most traumatic events that a person can go through in their lifetime. Your daily life is disrupted! SERVPRO of El Dorado Hills/Placerville is the company you can trust to treat your home and property and restore your life to the way it was. Fires are all unique, depending on the types of materials that burned. Plastics result in a dark, oily soot which is easily smeared. Protein fires result in a pale white soot that has a very strong odor, like burnt hair. Other materials such as wood and paper result in a grey soot that is very easy to clean. No matter what situation you find yourself in, SERVPRO of El Dorado Hills/Placerville has the experience necessary to guide you every step of the way. If you have smoke or fire damage in your home, call our office today!

Smoke Damage in Your Home

10/8/2019 (Permalink)

boarded up door on home This home in Folsom suffered a catastrophic house fire. We boarded up the garage doors to make sure the home was completely secure.

When you watch the local evening news or are a member of a social media community page, you hear about home fires constantly. As the weather cools and you begin burning wood or turning on your furnace, the risk of a house fire increases. SERVPRO of El Dorado Hills/Placerville is the leading restoration company in your community. From El Dorado Hills and Cameron Park to Placerville and Camino, you can trust our family to take care of yours. Our staff is certified in fire and smoke restoration and highly trained. Even though this may be the first time you have ever suffered a house fire, we have over five years of experience and training to help you through this process. Did you accidentally throw hot coals into the trash or forget to fully extinguish your burn pile? Did you leave a pot of soup on the stove too long or forget your pie in the oven? Did your furnace malfunction and your home is filled with soot? We understand the differences in each of those examples and our staff is trained to handle anything and everything. SERVPRO of El Dorado Hills/Placerville is your industry expert when it comes to fire and smoke damage in your home and you know that we will make it Like it Never Even Happened.

Home Fire in El Dorado Hills

10/7/2019 (Permalink)

fire damage to a home This homeowner was just about to go to bed when his children noticed the Garage was on fire. The home was severely damaged in the process.

A fire in your home can be one of the most devastating events ever to happen. A fire is usually a once-in-a-lifetime event for homeowners. It affects your personal belongings, your sentimental items, and your home. Homeowners with larger fires can be out of their home for months on end! SERVPRO of El Dorado Hills/Placerville understands your needs in these situations. We know how to work with your insurance company to streamline as much of the process as possible. Your safety and peace of mind come first for us. Let our family take care of yours. We will provide you with a full inventory of the items in your home and evaluate each piece for cleanability. If the items are not able to be cleaned, we will work with you to prepare the list for your insurance company so that you may be compensated for those items. We will also work to restore your home, beginning with cleaning all of your personal property and your structure. By the time we are finished, your home will look "Like it never even happened." Serving El Dorado Hills, Cameron Park, Cool, Diamond Springs, Placerville, and everywhere in between, SERVPRO of El Dorado Hills/Placerville is ready to help you recover from any size disaster.

House fire in Rancho Murieta

3/25/2019 (Permalink)

These teddy bears belonged to the deceased child of our customer. Talk about sentimental! We made sure they were treated with the utmost care.

A house fire is devastating on its own, but when it rains, it pours, right?! Part of what makes SERVPRO of El Dorado Hills/Placerville so great is our attention to detail and our personal touch. Your home is full of sentimental items; your furniture, photo albums, old baby clothes from when your children were small, your college diploma! Your first concern is your family and pets, but then what do you do about your personal contents? You call SERVPRO of El Dorado Hills/Placerville, that’s what! Our caring and compassionate staff will assist you with identifying items that can and can’t be cleaned. Just because it can’t be completely cleaned, doesn’t mean that we have to throw it away. We will always attempt to clean sentimental items, and we will return it to you in the best condition possible. It is YOUR decision what you want to keep. We are here to help you navigate the insurance process and make your life as easy as possible.

House Fires in El Dorado County

3/1/2019 (Permalink)

This customer had a house fire that burnt plastic. You can see the level of damage to the cabinet above.

A fire can be devastating to anyone that experiences it. At SERVPRO of El Dorado Hills/Placerville we understand what devastation means and we know how to help. We have caring, dedicated, experienced technicians that are ready to assist in any situation. There are different kinds of fires that result in different kinds of soot. Different types of soot need to be cleaned in different ways. Protein fire residue is the hardest to detect, because of its light yellow or white color, but is characterized by the acrid smell of burnt food or burnt hair. Protein fire residues are some of the hardest to clean after because the smell is incredibly pervasive and strong. Combustion of plastics result in soot webs and oily soot. Plastic fire residues are difficult to clean because the soot smears if not cleaned with the correct products. There is a lot of misinformation on the internet, so make sure you call us first!

Fires in Pollock Pines

2/4/2019 (Permalink)

This customers' home caught fire at 2am while they were asleep. Unfortunately their home contained asbestos, but we were able to help!

Fires happen when you least expect it. There is no predicting when these catastrophic events will occur, so it is best to be prepared. The most common items people look for after a fire are important documents and photos. Many times, these items are stored together and are damaged beyond repair. SERVPRO has a document restoration center, but that only works in some instances. We recommend purchasing a fire-proof safe for your home to store your important papers and memories. Fires are devastating financially and emotionally and SERVPRO of El Dorado Hills/Placerville is here to make it easier for you. We know the insurance process, so we can help you streamline it. Your time is valuable and so is your home. We want you to know that we are Here to Help!

Did you leave a pot on the stove too long?

2/1/2019 (Permalink)

Though you can't see it, this customer had a protein fire and there is soot all over. This was one of the most heavily affected homes we've ever seen.

Not all fires have charred drywall and black soot. Have you ever heard of a protein fire? Have you ever left your home and wondered if you turned the stove off? A protein fire is caused by burning food and will look and smell completely different than a normal house fire. First of all, you may not see any damage because the smoke is white or pale yellow unlike the black soot of a carbon fire. You will smell a burnt, acrid odor throughout the home. This is one of the hardest odors to remove! Treatment of a protein fire requires specialized cleaning chemicals to thoroughly clean every horizontal and vertical surface in your home. After being cleaned your home may need one or two deodorization treatments to thoroughly eradicate the odor.

California Wild Fires

2/22/2018 (Permalink)

Team El Dorado Hills!

This past fall, California experienced some of the worst fire damage in history. SERVPRO franchises from all over the country travelled to this event to help with restoration efforts to bring people's homes back to livable condition.

SERVPRO of El Dorado Hills/Placerville, as well as many other franchises, were presented with this award at our annual kickoff meeting with our distributorship.

Our company is truly a team of amazing individuals with a passion for restoring structures affected by disasters. Without emergency service providers working day and night to clean up a firestorm, our state would still be in extreme disarray. This is our passion, our career, and our livelihood.

Call SERVPRO of El Dorado Hills/Placerville if you're still experiencing smoke and fire damage within your Sonoma County home or business - we're here to help make things "Like it never even happened"! Our phones are answered 24/7/365 – call at any time!

Attic Fire El Dorado Hills, CA

1/2/2018 (Permalink)

Home fires are in full swing this winter season. SERVPRO of El Dorado Hills/Placerville was called out to a house fire to begin the restoration process. More often than not, when there’s a structure fire, there is not only smoke and fire damage, but also secondary water damage from the fire department putting out the flames. If you’re ever in a situation where your home or business has a fire loss, know who to call for expert cleanup and advice. We answer your emergency phone calls whether it be day or night, and can have technicians dispatched to you immediately. SERVPRO of El Dorado Hills/Placerville will service El Dorado, Sacramento, Placer, Amador, Calaveras, and Sonora counties. Feel free to give us a call at any time with your questions – we are happy to help make it “Like it never even happened.”

Fire Damage in East El Dorado

12/27/2017 (Permalink)

Soot coming off the walls of this East El Dorado apartment

This winter season, SERVPRO of El Dorado Hills/Placerville has had many phone calls regarding fire damage and smoke damage. Winter, believe it or not, is the most common time of year for house fires to occur! With wood burning stoves, heaters, and other sources of warmth, there are many different variables that come into play! This apartment fire was actually a result of running the bathroom fan for too long of a time period. Thankfully, the tenants of this East El Dorado County apartment were not harmed during the fire, and were placed back in their CLEAN home right before Christmas! SERVPRO of El Dorado Hills/Placerville is happy to help those who are in need of our services. We pride ourselves on being a reputable and dependable company. Give us a call today with any questions or concerns you may have in regard to fire/smoke damage!

Fire Damage in Santa Rosa 2017

10/23/2017 (Permalink)

SERVPRO of El Dorado Hills/Placerville's technicians have been extremely busy with cleanup in Santa Rosa due to the fires that started in the beginning of October of 2017. With thousands of building structures effected by this fire, "all hands-on deck" happens to be the attitude of many restoration and construction companies around the United States!

It's great to know that our country is coming together during this tragic time. Thousands of individuals have set up donation drop off zones at their home or place of business. In fact, if you or anyone you know would like to donate to the families affected by this fire, please feel free to reach out to us here at SERVPRO of El Dorado Hills/Placerville. We would be happy to drop of donations for you. You can contact us at (916) 933-3890 or office@SERVPROeldoradohills.com

Fire Damage is Devastating

10/23/2017 (Permalink)

Take a look at this picture... What do you see?

Here at SERVPRO of El Dorado Hills/Placerville, we see memories, sentimentally valuable items, and a life time of treasures collected by the homeowner or tenant. Our goal is to not only restore your items and home back to the way it used to be before the fire, but most importantly, we also want to make sure YOU and YOUR FAMILY are taken care of during this tragic time. SERVPRO has a motto that we all like to stick to and stand by; “Like it never even happened.” So, when a home fire strikes, and it’s hard to find the composure to schedule times for cleanup and restoration – call our office. We will provide a smooth and quick claims process and we have the tools and connections necessary to help you through this disastrous time.

Fire Prevention

9/29/2017 (Permalink)

National Preparedness Month is sadly coming to an end; however, we should always keep in mind that disasters occur when you least expect them to. Let’s keep the trend going, and step right into Fire Prevention Week starting October 8th! The theme this year is “Every second counts; plan 2 ways out!” To us here at SERVPRO, we believe this means that everyone should have a fire escape plan in place in case of an emergency. We mean it when we say that SERVPRO of El Dorado Hills/Placerville cares about its community. We recommend that you practice your fire escape plan at least twice a year with the members of your home or business so that everyone remembers exactly what they should and shouldn’t do in case of a fire. For more tips and information, please visit NFPA.org!

Fire in Cameron Park

9/29/2017 (Permalink)

Fire departments all over the United States responded to an estimated 365,500 home fires in 2015. These fires caused approximately 2,560 deaths, 11,075 civilian injuries, and $7 billion in direct damage. In fact, most of these home fires started in the kitchen due to cooking. The next biggest cause was due to heating the home with electric heaters. Home fires are one of the most devastating tragedies a person can experience in their life time. The picture you see here was home fire that occurred in Cameron Park, CA, and luckily, they knew just who to call for help. SERVPRO of El Dorado Hills/Placerville has cleaned and restored many home fires over the past few years, and we have the equipment, knowledge, and compassion necessary to help you through this tough process.

Kitchen fire in Sacramento, CA

9/19/2017 (Permalink)

In the photo provided, you can see charred drywall as well as smoke damage in the kitchen of this Sacramento home. The homeowner was frying tortillas, and when the phone rang, she was distracted away from the frying pan, and her dinner caught fire! With quick action, they were able to put out the fire themselves with an extinguisher before further damage was made.

With a job like this one, our technicians have the equipment, products, and elbow grease to bring this kitchen back to it's normal conditions.

When a fire does occur within a home, most likely one will have smoke damage to most, if not all walls and content that are in close proximity to the loss. We can clean and bring just about anything back to it's normal working conditions, and we encourage you to call us if you do in fact have a fire occur in your home! With our reputation and expertise, you can be sure you've made the right decision in bringing SERVPRO of El Dorado Hills/Placerville into your home for your restoration and mitigation needs.

Diamond Springs Fire

4/28/2017 (Permalink)

Garage Fire

An unknown cause started this garage fire, and flames reached the house causing structure and smoke damage to the entire home.

This before photo shows what used to be the garage. Unfortunately, nothing was salvageable within the garage, but we managed to save most furniture and items in the house. We are just glad our client is safe and sound.

Fires are devastating to everyone, but when you have SERVPRO of El Dorado Hills/Placerville backing you up, things just seem to go by more smoothly. Therefore, we take pride in being compassionate with our clients – and we treat them like a part of the family. That’s just how we roll. Call us today if you or someone you know has been affected by a fire recently. We can help you pick up the pieces.

Fire Damage Placerville

10/12/2016 (Permalink)

This business in Downtown Placerville had a fire. They used another company and were completely disappointed. They were very happy they found us!

A house or business fire can be devastating. SERVPRO of El Dorado Hills/Placerville is your number one resource during your time of loss. We are a preferred vendor for most insurance companies locally and nationally. SERVPRO of El Dorado Hills/Placerville has the equipment and personnel to respond quickly and effectively to your fire damage and get you back into your home or business as quickly as possible.

We work closely with realtors, homeowners, and property managers to take the best care of your home or business. Soot is corrosive and has a heavy, sometimes unpleasant, odor. Our patented products and cleaning methods, coupled with experienced technicians will make your disaster go away faster.

SERVPRO of El Dorado Hills/Placerville serves Sacramento, Rancho Cordova, El Dorado Hills, Placerville, Diamond Springs, Cameron Park, El Dorado, Rescue, Pilot Hill, Pollock Pines, and Camino. SERVPRO of El Dorado Hills/Placerville is the leading fire damage restoration vendor in El Dorado County and Sacramento County. Our team is experienced, dedicated, and compassionate. Let us show you why SERVPRO of El Dorado Hills/Placerville is the only company you want to handle your fire damage.

Smoke Damage El Dorado Hills

10/12/2016 (Permalink)

Smoke is a very pervasive odor. Whether it is cigarette smoke or smoke from a recent fire, it can fill your home. SERVPRO of El Dorado Hills will make your house smell like a home again.

We work closely with realtors, homeowners, and property managers to take the best care of your home or business. Smoke damage can be nicotine from cigarettes or soot and smoke from a fire. Call SERVPRO of El Dorado Hills/Placerville today. We will come out and inspect your damage. We would be happy to provide you with an estimate for cleaning. In the event of a fire with physical damage to your home, we will come out to tarp up the damage and protect your home from the outside elements.

SERVPRO of El Dorado Hills/Placerville is a preferred vendor nationally for most insurance companies and for most of our local insurance agents and adjusters. We know how to navigate the insurance process and will be happy to walk you through the process. SERVPRO of El Dorado Hills/Placerville serves Sacramento, Rancho Cordova, El Dorado Hills, Placerville, Diamond Springs, Cameron Park, El Dorado, Rescue, Pilot Hill, Pollock Pines, and Camino. SERVPRO of El Dorado Hills/Placerville is the leading damage restoration vendor in El Dorado County and Sacramento County. Our customers are never disappointed. Let us show you why.

Fire Damage Diamond Springs

9/7/2016 (Permalink)

The dedicated team at SERVPRO of El Dorado Hills/Placerville is here to help.

As usual, California has had a very active wildfire season. Between the prolonged drought and pests, dead trees are prominent this year. Because of the heat, your fans and air conditioning units are working overtime. Have you gotten them serviced lately? Overworked appliances can catch fire and cause damage to your home. If a fire has affected your home, call SERVPRO of El Dorado Hills/Placerville. We will be there to help you get back on your feet. Fires can be scary, but we can help. We work for you, while working directly with your insurance company, to provide you with premier service.

SERVPRO of El Dorado Hills/Placerville utilizes a variety of techniques to clean your home after a fire. We have Negative Air Fans (Air Scrubbers) that have 3 HEPA Filters that purify the air in your home and remove all harmful particles and odor-causing particles from the air. Our cleaning methods begin at the very least invasive, and continue upward. We have cleaning techniques and a variety of different products that will restore your home to its pre-fire condition. Your safety and comfort is our priority.

If you have a fire, big or small, please call our office at (916) 933-3890. Our expertly trained staff will be there to help you.

Fire can be scary

8/23/2016 (Permalink)

Having a house fire can be incredibly frightening. You don't know what to do or who to call to make it all go away. SERVPRO of El Dorado Hills/Placerville is the company to call. We are here to help. We have teams of technicians that are skilled in fire damage restoration that can be mobilized at a moment's notice.

SERVPRO of El Dorado Hills/Placerville services El Dorado County including El Dorado Hills, Placerville, Cameron Park, Shingle Springs, Diamond Springs, El Dorado, Cool, Rescue, Lotus, and Pollock Pines. We also service Sacramento County, Amador County, and Placer County. We have even gone to Lincoln and Woodland!

SERVPRO of El Dorado Hills/Placerville is available to assist you with navigating the insurance process as well. We have service agreements with most insurance companies locally and nationally and we are intimately familiar with the individ

Soot Damage Pollock Pines

8/18/2016 (Permalink)

SERVPRO of El Dorado Hills/Placerville is trained to respond to any disaster, large or small. During our years in business, we have responded to more fire damage losses than we can count. Many fires this time of year are caused by air conditioner units, whole house fans, and attic fans that are overused. The heat is rough this time of year and we want to make sure that your home and family stay safe. Make sure your smoke detectors have working batteries, and develop a safety plan with your children.

Fires don't just char and burn, they create soot. Soot can invade every room in your home and your HVAC system or whole house fan. If left alone, soot can oxidize and rust the appliances in your home, pit glass windows, and cause a constant odor. Call us today to assist you with your fire damage.

Our technicians receive the most up-to-date training and equipment to restore your home to its proper condition. We will clean every surface including walls, ceilings, registers, and appliances. Afterward, we will clean all of your ducts to remove the last of the soot. Lastly, we will use ozone to deodorize your home. We don't cover up the odor, we eliminate it completely.

SERVPRO of El Dorado Hills/Placerville services all of El Dorado County including El Dorado Hills, Placerville, Cameron Park, Shingle Springs, El Dorado, Pollock Pines, Pilot Hill, Cool, and Diamond Springs. We also service Sacramento County, Amador County, and Placer County. Contact us today for an inspection!

Christmastime in the Foothills

12/7/2015 (Permalink)

Your tree can make or break your holiday season. Call us if you experience a fire in the El Dorado foothills this holiday season.

The cold air has finally arrived, bringing rain and snow, like we all had hoped. Now it is time to gather around the Christmas tree with our friends and family, celebrating our love for one another and our anticipation of the New Year.

While Christmas trees are absolutely a source of joy around the holidays, with their amazing smell and all of the colorful lights and ornaments, they can also wreak havoc if you are not careful. The National Fire Protection Association reports that, "National estimates of reported home structure fires derived from the U.S. Fire Administration’s National Fire Incident Reporting System (NFIRS) and NFPA’s annual fire department experience survey show that in 2009-2013, Christmas trees were the item first ignited in an estimated average of 210 reported home structure fires per year, resulting in an annual average of seven civilian fire deaths, 19 civilian fire injuries, and $17.5 million in direct property damage." 

The NFPA also reports that four out of five Christmas tree-related fires occurred in December and January, with 44% in December and 37% in January. Christmas tree fires result in high-heat fires with very "wet" smoke. If you do experience this unfortunate loss, please call our office at (916) 933-3890.

SERVPRO of El Dorado Hills/Placerville will help you recover from your fire all the way from El Dorado Hills to Rescue, Pilot Hill, Coloma, Kyburz, Placerville, and surrounding areas. Call us if you have any questions. You will be connected with a qualified technician who can assist you with where to go next.

Don't let your Christmas season be covered in soot. We can help. Restoring your fire-damaged contents, soot-covered walls, and smoke-filled home is what we are here to do. The only thing that should be covered in soot is Santa. Let us help you with the rest. Thank you for trusting us at SERVPRO of El Dorado Hills/Placerville with your home and family.

Please follow the link below for helpful tips, provided by the National Fire Protection Association.

http://www.nfpa.org/safety-information/for-consumers/seasonal/winter-holiday-safety/christmas-tree-fires/christmas-tree-safety-tips