Recent Storm Damage Posts

How can SERVPRO help you?

4/22/2020 (Permalink)

Clothing in a bedroom This customer had a small fire in their home, but the home also had some factors complicating our cleaning. SERVPRO can handle any situation!

SERVPRO of El Dorado Hills/Placerville is known locally for being fast, responsive, and an expert within the restoration industry. In a storm event such as localized flooding, microburst, snowstorm, or wildfire, SERVPRO of El Dorado Hills/Placerville is always Here to Help.

A fast response is crucial to flooding and storm damage because it reduces secondary damage and restoration costs. Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help business owners and residents throughout our service area of El Dorado Hills, Placerville, Pollock Pines, Shingle Springs, and Cool. We also offer restoration services in surrounding areas such as Downtown Sacramento and Amador County.

As storm damage experts, SERVPRO of El Dorado Hills/Placerville has the experienced staff, advanced training, and equipment on hand to restore your commercial or residential property quickly and professionally through any water damage, flooding, or wildfire event. We use a scientific approach to drying and cleaning and provide validation and documentation that your property has been restored to the best of our ability. Our technicians receive training in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, and Applied Microbial Restoration.

Positioned in El Dorado Hills, our team is minutes away from many of your homes and businesses and ready to respond any time of day or night. Storm damage, water damage, and wildfire damage affect not only the structure of your home or business, but also your belongings. SERVPRO of El Dorado Hills / Placerville specializes in restoring contents damaged by storms, other water damage events, and fires. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. Additionally, if you have specialty items such as electronics, high-value rugs, specialty textiles, etc., SERVPRO of El Dorado Hills/Placerville has a network of companies that can provide those services, even if we can’t.

Storm Flooding

3/30/2020 (Permalink)

Fallen drywall from a ceiling This commercial property in Placerville suffered flooding from a rain event. The water came in the main level, which then flooded the basement below.

Storm damage is very unique, and every situation needs a different strategy. Here in El Dorado County, we see a lot of snow and rain storms accompanied by flash flooding. Cameron Park and Placerville are most commonly affected by moderate flash flooding. Though most people don’t think of it as a “storm”, SERVPRO considers wildfires to be a storm event as well.

In water storms, SERVPRO of El Dorado Hills/Placerville will take your phone call and dispatch a team to your home or business. The team will evaluate your needs and give you an on-site estimate. Once you have approved the estimate and authorized us to perform the work, our experienced crew will extract all of the standing water. Depending on the recommendations and agreed scope of work, we will either begin removing all of the wet materials, or place drying equipment. Our equipment is usually in place for 3 to 5 days, depending on the materials affected and the severity of the damage. SERVPRO of El Dorado Hills/Placerville has the most up-to-date training to provide you with a smooth and efficient restoration process. At completion of our services, our technicians will thoroughly decontaminate all of the affected areas, if applicable.

SERVPRO of El Dorado Hills/Placerville responds completely differently to fire event storms. In wildfire situations, a large number of calls for emergency service come in before the areas are even accessible. When you call our office at 916-933-3890, a staff member will obtain information about your home or business. We will also ask you questions about access and condition of the structure. Our goal is to have a crew on site at your location to conduct an evaluation within 4 hours of your call.

SERVPRO of El Dorado Hills/Placerville can weather any kind of storm, any time of day.

Wildfire Season is Upon Us!

10/8/2019 (Permalink)

Burnt Vinyl Fence This customer was the victim of a wildfire. The fire burnt up to her back yard and melted the vinyl fence. Luckily, her home only had light soot.

When a person says “storm”, you automatically think of rain, snow, and flooding. However, we also consider wildfires to be storm events. Wildfires can be exacerbated by high winds during the dry season. Over the last five years, SERVPRO of El Dorado Hills/Placerville has assisted customers throughout the rampant fires in Amador County, Napa, Santa Rosa, Paradise, and Chico. Being evacuated and displaced from your home from an extended period of time is very disheartening. You are missing your belongings, your pets, and your personal space. During that period of time, you have no idea if your home is still standing. SERVPRO of El Dorado Hills/Placerville understands the emotional aspect of a wildfire. You tell us what is most important to you and we will make that our primary focus. We will work with you and your insurance company to restore your home as quickly as possible.

Winter Storm Damage Placerville

10/6/2019 (Permalink)

rain water entering home This customer in Fair Oaks had an exterior siding leak that had been funneling water into the home for two years.

Winter storms hit Northern California particularly hard. Our El Dorado County community is situated in the foothills between the valley of Sacramento and the mountains of Lake Tahoe. Rain and snow are commonplace for our area. SERVPRO of El Dorado Hills/Placerville is equipped with vehicles and equipment that can withstand the worst storms, so that we can get to you in any emergency. Our all-wheel and four-wheel drive vehicles will get to your home through floods and snowstorms. Our generators will power the equipment necessary to restore your home even if you don’t have power. Our high-powered desiccant will dry your home even if it is below freezing outside. Our industrial heaters will heat up the air in your home to better facilitate drying. In certain situations, your homeowners insurance may not cover the damage to your home resulting from a flood. Call SERVPRO of El Dorado Hills/Placerville first to assess your damage. We will provide you with an inspection report so you understand the scope of damage when speaking with your insurance agent or insurance company. SERVPRO of El Dorado Hills/Placerville is always Here to Help.

Storm Flooding in El Dorado County

7/24/2019 (Permalink)

This customer's home was affected by the wildfires in the Redding area. After we finished, said her home never smelled better.

Storms come in all shapes and sizes from wildfires to floods. SERVPRO of El Dorado Hills/Placerville is primed and ready to assist you in any disaster. Our specific franchise, along with many others, assisted many victims over the years. From the Butte Fire in Amador County to the fires in Napa and Santa Rosa, Redding, and Paradise. We have responded to the massive flooding locally over the last few winters in the Placerville and Cameron Park areas. In any situation, call our office and we will do everything in our power to make it "Like it never even happened." SERVPRO of El Dorado Hills/Placerville knows the ins and outs of the insurance claim process and we can assist you throughout. From the very first time you call our office to the last time we speak, you will be treated with professionalism and compassion. Our knowledge and workmanship is unparalleled in El Dorado County. You can count on us.

California Fires

3/26/2019 (Permalink)

This customer was affected by the wildfires last year. They were the only home left standing in the neighborhood!

You may know SERVPRO as a fire and water damage cleanup company, but did you know that we also perform bio-hazard and decontamination services? In the recent Camp Fire in Chico, we assisted the Office of Emergency Services with cleanup of their evacuation facilities. For several months, we have been on site providing emergency decontamination services and regular janitorial services for OES, the Red Cross, and the National Guard at their staging area. No call is to big or small for us. If we can’t help you, we know who can. Specialized industries like ours require advanced and ongoing training. Our technicians are trained in special protocols so that we are never caught unawares. Every situation is different, but we know how to handle them all. Call us today with any questions. We are available 24 hours a day, 7 days a week, 52 weeks a year!

Fire Damage Rancho Cordova

3/18/2019 (Permalink)

This customer had a fire that burned plastic. Plastics make oily soot and will streak and stain if not cleaned appropriately.

California wildfires make an appearance every year. Big or small, we all feel the impact. Smoke and soot are particulate matter that is on the surface of your items and your home. The best way to get rid of smoke odor is to physically remove the particulate matter from the surface of the material, whether with dry wiping or wet washing. Never re-paint without cleaning first! Different types of soot require different cleaning methods, so make sure you give us a call before doing any cleaning yourself. After physical removal of the particulate matter, we will nano-deodorize the home using hydroxyl or ozone treatment. SERVPRO of El Dorado Hills/Placerville has the experience to make it "Like it never even happened." From Sacramento and Rancho Cordova to El Dorado Hills and Placerville, we are your trusted resource for any house fire, wildfire, or business fire!

Rain damage Rancho Cordova

3/18/2019 (Permalink)

These customers just bought their home. They did not realize that the window seals were faulty! The winter rains have caused a big problem.

To SERVPRO of El Dorado Hills/Placerville, “storm damage” can mean many things. A storm can be a wildfire, hail, rain, wind, etc. Every storm is different in terms of damage and insurance coverage. If you have damage resulting from a storm event, whatever kind it may be, call SERVPRO of El Dorado Hills/Placerville before you call your insurance! We will conduct a free inspection and advise you on the cost of remediation to see if it even meets your deductible. We will help you work with your local insurance agent to see if coverage applies to your loss and help you navigate the claims process. SERVPRO services Sacramento and El Dorado Counties. We are your most trusted resource for all damage-related questions! If you call our office, you will be connected with a compassionate, experienced person who will be able to assess your needs. You can call us any time of day or night and you will always be connected with a real person in our office. Let us know how we can help you!

JFK Air Port, New York

1/8/2018 (Permalink)

JFK Airport New York

A water pipe that feeds a sprinkler system in a privately-operated Terminal broke over the weekend in JFK Airport, New York! Talk about flood damage! It's said that if they open the doors to the outside, the water inside the terminal will freeze due to weather conditions, and the terminal would then turn into an ice rink!

Restoration companies like SERVPRO handle flood damage like this on a daily basis. Although the flood damage isn't this extreme each and every time, our franchises are equipped and ready for disasters such as this.

If you or anyone you know experiences flood damage within their home or place of business, please feel free to give us a call at (916) 933-3890 for a free estimate and tips on how to prevent further damage from occurring. Believe it or not, flood damage can be even more destructive than a structure fire. With electrical outlets being submerged in water, there is a great chance for electric shock, sometimes making the area unsafe for those to walk around unless all electricity has been shut off to the building.

Please be careful when dealing with water and flood damage. Call the experts for advice!!!

Winter is approaching

10/26/2017 (Permalink)

SERVPRO of El Dorado Hills/Placerville would like to remind everyone that the upcoming winter season will be a very wet one indeed! With the rain we had last year, we expect to get about just as much this year! That being said, our franchise would like you all to take precautions necessary to have a safe and joyful winter!

1. Double-paned windows - remove the screens and install storm windows to ensure that the heat stays in and the cold stays out. If that doesn't work for your budget, try picking up an inexpensive plastic-film sheet kit from your local hardware store. This should help keep your home nice and warm!

2. Remember to protect your pipes from freezing this winter! The most susceptible pipes in your home will be located in attics, crawl spaces, basements, and near outer walls. You can try adding more insulation to them to keep them from freezing.

3. Make sure tree and bush branches are away from your home. With the rain and possible snow coming our way, the branches can be so weighed down that they'll break and fall onto your roof.

For more tips and tricks from SERVPRO of El Dorado Hills/Placerville, follow us on Facebook at

SERVPRO and Hurricane Harvey

10/24/2017 (Permalink)

On August 25th, 2017, Louisiana and Texas coasts were hit by a massive Category 4 strength hurricane we now refer to as Hurricane Harvey. Once the storm landed on the coast, it quickly spread to Mississippi and Tennessee, making it the largest hurricane to hit the United States!

Thankfully, SERVPRO is a large corporation with many franchises scattered about the United States and Canada. Our corporate office dispatched our Disaster Recovery Teams shortly after the hurricane hit in preparation for damage repairs and cleanup. Currently, we have over 400 franchise teams helping with restoration and mitigation and multiple franchises are dispatching every day to the scene! SERVPRO’s motto is “Faster to any sized disaster”, and as a team, we will bring forth our best efforts to restore these states back to their normal conditions. Disasters can’t be prevented, however, with restoration teams all around the world, we will rebuild and make it “Like it never even happened.”

Storm Prevention

10/3/2017 (Permalink)

SERVPRO of El Dorado Hills/Placerville would like to remind our community of the rain that will hit this winter. We are predicted to have yet another very wet winter, so that means we all need to be prepared for what is about to come...

  • Rock salt or more environmentally safe products to melt ice on walkways and roads
  • Sufficient heating fuel, like dry, seasoned wood for your fireplace or wood-burning stove
  • Adequate clothing and blankets to keep you warm
  • Make a family emergency plan — Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency
  • Listen to a weather radio station or other local news channels for critical information from the National Weather Service (NWS) and be aware to changing weather conditions
  • Minimize travel, but keep a disaster supplies kit in your vehicle
  • Bring pets/companion animals inside during winter weather
  • Move other animals or livestock to sheltered areas with non-frozen drinking water

Storm Damage in Jackson

9/29/2017 (Permalink)

Our highly trained crews are ready to respond 24/7/365 to storm or flood damage in El Dorado and Sacramento counties. SERVPRO of El Dorado Hills/Placerville uses specialized equipment to restore your property to its pre-storm condition, and make it “Like it never even happened.” We have a warehouse located in El Dorado Hills, making us centrally located in the areas we service, to respond “Faster to any size disaster.” Call your local franchise today at (916) 933-3890 for any and all of your emergency restoration needs. Our response time is unbeatable, and our expert technicians can and will walk you through your water damaged property to help you better understand the situation at hand. SERVPRO of El Dorado Hills/Placerville has your back, and we will make sure your home or business is back up and running the way it was prior to property damage.

How can we help with the recent hurricanes in the United States?

9/29/2017 (Permalink)

As you all know, our nation has recently been hit with some extremely destructive hurricanes. We hear updates almost every day on this subject matter, yet we still don’t feel like we are helping enough. Did you know that with all restoration companies in the United States combined, there still won’t be enough companies out there to help with the damages that have transpired? SERVPRO of El Dorado Hills/Placerville has been collecting and will still collect donations to send to the American Red Cross in hopes of helping at least one family get through this terrible devastation. If you would like to donate, please contact us at (916) 933-3890 or visit to see how you can be of help. Let’s help our fellow states rebuild and recreate during this difficult time!

Storms are brewing here in El Dorado County

9/25/2017 (Permalink)

We are just 6 short days away from October! You know what that means... the winter storms will be here before we know it!

SERVPRO of El Dorado Hills/Placerville recommends that all homeowners and renters have their roofs inspected by a professional company before the rain hits. This will not only save you the hassle of a leaky roof, but it will also save you time and money later down the road with emergency roof tarping, water extraction, dry out time, drywall repairs, etc..

If you or someone you know is in need of a recommendation for a great roofing contractor to come and take a look at a roof, please let us know - we would be happy to refer you to a company we know and trust.

Flooding Cameron Park

10/12/2016 (Permalink)

This customer in Rancho Cordova had some backyard flooding. He didn't know that it also flooded his pantry and kitchen.

Flooding can happen at any time. A heavy rain can flood homes and businesses. SERVPRO of El Dorado Hills/Placerville has the experience and manpower necessary to deal with any weather-related event. Blizzards, rain, hail, and thunderstorms don't scare us! SERVPRO of El Dorado Hills/Placerville is available 24/7 to respond to any emergency.

California suffers storms of all kinds and SERVPRO of El Dorado Hills/Placerville is your California storm damage expert. We have dedicated and experienced team members, from our office staff to our technicians, that are available for you. SERVPRO of El Dorado Hills/Placerville is your go-to company for flooding in El Dorado Hills, Placerville, Cameron Park, Diamond Springs, Shingle Springs, Pollock Pines, Camino, Rescue, Pilot Hill, Cool, Sacramento, and Folsom.

SERVPRO of El Dorado Hills/Placerville is ready to travel and help your family or team with any residential or commercial problem. Call us today at (916) 933-3890 for any water damage, mold damage, fire damage, or crime scene cleanup. SERVPRO of El Dorado Hills/Placerville is here to help.


Storm Damage El Dorado County

10/12/2016 (Permalink)

This customer was the victim of a local wildfire. The town was evacuated and his shop was closed. We helped him clean up in the aftermath.

Hurricane Matthew is beating up the eastern seaboard. Did you know that SERVPRO franchises from the west coast travel during STORM events? SERVPRO of El Dorado Hills/Placerville is proud to be a franchise that travels to help others in need. Should El Dorado County or Sacramento County have a large weather event, SERVPRO of El Dorado Hills/Placerville will be here to assist our customers. Our dedication to you comes first.

SERVPRO of El Dorado Hills/Placerville is your leading damage restoration contractor for Sacramento, Rancho Cordova, Folsom, El Dorado Hills, Placerville, Cameron Park, Shingle Springs, Pilot Hill, Rescue, Camino, Pollock Pines, and everywhere in between. SERVPRO of El Dorado Hills/Placerville is visible on Yelp, Google, and are members of the Better Business Bureau of Northern California.

Call SERVPRO of El Dorado Hills/Placerville today. Our team is ready to help you with your water or fire related emergency. You can trust our company and our family with your home.


Fall is here

9/29/2016 (Permalink)

This customer in Rancho Cordova had his backyard flood in March. He didn't think much of it, but look what they found behind a cabinet in September!

Summer is finally at an end! But it sure doesn't feel like it. The mountains have had their first snow, but it is still hot, hot, hot here in the valley. This time last year, the Butte fire was still in full swing and California was burning up.

SERVPRO of El Dorado Hills/Placerville will be here season after season to help you with your home or business. Whether in a snow storm, rain storm, or house fire, we are always here to help. We are your go-to restoration company in El Dorado, Sacramento, and Amador County. Just this week we have been in Pollock Pines with a refrigerator leak, Placerville with a business fire, Rancho Cordova with another water leak, West Sacramento with a crime scene cleanup, and Plymouth with some mold.

Our dedicated and experienced crew can handle any disaster from big to small. Whether you have mold, fire damage, a frozen pipe, a burst pipe, a drain backup, a toilet overflow, a crime scene, or a death scene, we can help. Call us today with any questions or concerns you may have. We know how to handle disasters and make it like it never even happened.

Fire Storms

8/30/2016 (Permalink)

This firefighter saved a customer's home from the Butte Fire, and nearly lost his own life. He saved a three week old puppy from under their home.

When you think of a storm, you often think of rain, hail, snow, or wind, but storms can also be made of fire. Being located in El Dorado County, we are in wildfire country. During the Butte Fire in Amador County, SERVPRO of El Dorado Hills/Placerville was working on schools, churches, and government buildings before the area was unevacuated. We worked behind the evacuation lines with CalFire, PG&E, the Sheriff's Department, and CHP to get buildings and homes restored so that once the evacuation was lifted, people could return to their homes and businesses as soon as possible.

SERVPRO of El Dorado Hills/Placerville has worked tirelessly over the past year to double our staff in order to be able to provide our customers in the fire areas with enough teams so that we can quickly respond to any call. We want you to know that we will take care of you and help you in any way that we can.

Ice Storms Camino, CA

8/30/2016 (Permalink)

This customer's home was below grade and rainwater had been draining into the basement in an unused bedroom for an unknown amount of time.

Hopefully, we will have a rainy winter like last year, but that also means snowy and icy. Frozen pipes, ice dams on roofs and gutters, rain flooding, and snow melts are all common problems that we have seen. No one wants to think about the disasters, but it never hurts to be prepared. SERVPRO of El Dorado Hills/Placerville is your go-to source in an emergency. Our trained staff will answer your call any time of day or night. We will also be able to provide you with advice on your next steps and any information that you would find helpful.

SERVPRO of El Dorado Hills/Placerville is based out of El Dorado Hills, so we are faster to any disaster at any time of day. All of our technicians live locally and therefore are able to get to you faster.

Faster to Any Disaster

8/19/2016 (Permalink)

This is a glimpse into our daily Work In Progress meeting where we discuss job details and progress with key personnel.

SERVPRO of El Dorado Hills/Placerville is fully equipped to handle any major storm event in El Dorado County. We have teams of technicians ready to respond, as well as contracts with local employment agencies that are ready to mobilize temporary labor as necessary.

SERVPRO of El Dorado Hills/Placerville's staff receives the most up-to-date training in order to provide you with the best and most knowledgeable service when disaster strikes.

Because SERVPRO is a national company, we have access to large amounts of equipment and personnel. SERVPRO has responded to all of the large disasters including the Louisiana Flooding, the Butte Fire, Hurricane Katrina, the San Bernardino Fire, the Galleria fire, and more.

The well-being of your family, home, and business comes first. for us. Thank you for trusting SERVPRO of El Dorado Hills/Placerville.

Are you ready for El Nino in Northern California?

10/29/2015 (Permalink)

Flurries at Sierra-at-Tahoe Resort!

California is hopefully going to experience yet another year of record-breaking rainfall! Here at SERVPRO of El Dorado Hills/Placerville, we are prepared for what the weather will bring when it comes to water losses in El Dorado and Sacramento Counties.

As we experienced last winter, rainfall and snowfall create many problems for homeowners, renters, and business owners. We know that you know it is important to winterize your house; but have you ever experienced the detriment of not being geared up for what might come?

Be prepared this winter! Always have an emergency kit ready to go. Stock up on firewood and refill your generator with gasoline before a storm hits. Most importantly, keep our information on file, or even better, save our information to your cell phone! We answer our phones 24 hours a day and you will never get an answering machine. 

We are located in El Dorado Hills, local and able to respond to your emergency. Our technicians are standing by for your phone call if you ever need us! We will be at your home or business within 4 hours, guaranteed. We can make it "Like it never even happened!"