Step 1: 24 Hour Emergency Contact
When you call SERVPRO of El Dorado Hills/Placerville, you will never speak to a machine. 24/7 our phones are answered by one of our local staff members. Call our office at any time, day or night, to begin your restoration process. SERVPRO of El Dorado Hills/Placerville maintains on-call staff during and after business hours to ensure your emergency is treated with the utmost urgency. When dealing with water damage, immediate action is necessary. Even a few hours can drastically change the scope of work needed to restore your home to its original condition. SERVPRO of El Dorado Hills/Placerville will obtain pertinent information from you during your initial call to provide our technicians with enough details to be fully prepared. At SERVPRO of El Dorado Hills/Placerville, our first priority is the safety of your home, business, family, and employees.
We Answer the Phone Ready to Help
Call Today - (916) 933-3890
Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of El Dorado Hills / Placerville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?