What our Customers say...

Water Damage Testimonials

Arturo, Omar and Stanley were unbeievable in handling the flooding in our home. We called them at 4:20 AM and there was a crew within an hour and a half. They kept us informed and did an amazing job of cleanup. They also coordinated with the insurance adjuster. during the week. SERVPRO of El Dorado Hills, you have three outstanding employees! They are the best!

Great folks who did great work! (Via Google)

Arturo and David are the best! I recommend them for all of your needs! (Via Google)

Very professional staff. They kept in regular contact during the process. No one wants to come home to a flooded house due a failed water valve but if something like this happens to you call SERVPRO! (Via Google)

David solved the problem skillfully. Was an expert at his job. (Via Google)

Everything was superb. They were timely, explained everything and were very friendly. The room was left very neat and clean each day. Excellent to both Stonewall and Stanley. (Via Google)

I would like to give kudos to Janet and Maria who are the team taking care of my water damage issue.  They are personable, calm, and have taken the time to explain what they are doing along with general info.

I greatly appreciate all the care and time they are putting into helping me.

So nice to know we can count on you if any of our clients experience storm damage.

Thank you El Dorado Hills SERVPRO for coming out the same day, and drying out our carpet before mold had the opportunity to grow! We greatly appreciate your help!

In the middle of the night, our toilet supply line burst and we were rudely awoken to all of our carpet and floors in an inch of standing water. Your company came to our house in the middle of the night and made our hectic night turn into a pleasant experience. Not only did your team bring us coffee at 4am, but you also made sure we were well taken care of and happy with the work. We greatly appreciate having a company like yours in our neighborhood. Thank you SERVPRO!

This is the 2nd time we have used SERVPRO of El Dorado Hills/Placerville and we are still so impressed with how well maintained the vehicles are, how tidy the staff looks, and how wonderful they treat us when we have had our hot water heater break and now this week we experienced a dishwasher leak!

I am so happy that we know SERVPRO of El Dorado Hills/Placerville will always help us out... whatever time of day that may be!!!

Thank you again sooo much, you guys rock!

Thank you! We are so grateful to have called/found your company. We truly appreciated your help eliminating the damage from leaks. Your professionalism and customer service through the whole process was exemplary. We would highly recommend your company/team to anyone requiring such services.

I can't thank you enough for taking care of my clients and getting that taken care of so quickly. They love it it's so much better you guys did a great job!

Thank you so much for responding to our water emergency while we were away. It would have been very difficult for us to get back home in a timely manner to deal with everything. I felt very confident that you would do what ever was needed. My grandson and his niece had all good things to say about you guys. Thanks again and I will refer you to anyone who needs these kinds of services.

Kelsey you were a pleasure to meet and see in action. You are a real professional.


Five Stars!

Thank you so much for taking care of my parents. You made a bad experience manageable and I know they are very happy and appreciative.

Thank you SERVPRO for being the best restoration company in the area! I can't thank you enough for everything you did for us in such a short amount of time. Thank you!!!

You guys were phenomenal! Thank you so much for your professionalism, service, and patience.

Great service! Great staff! Thank you!

Thanks for all you did for us, you guys really helped us through a tough time and you were so nice about it too. We will not forget it.

Devin was absolutely fantastic and very professional (a super cool guy, too)

They saved our granite counter top which is great!!!! :)

Thank you so much for the awesome cleanup job!!!!! 5/11/16

You guys were the only thing that went right about my loss. Thank you for being so respectful while you stored my furniture; always letting us come by at any time and get things. My daughter adored your gift and you made us feel so taken care of.

There was nothing to improve on. Fantastic service! Very professional service. Excellent response time, with friendly and excellent staff. 1/15/2016

SERVPRO of El Dorado Hills/Placerville was wonderful to work with. They responded fast and answered all of my questions. I couldn't have asked for a better team.

You're awesome!

You run an A+ organization and I was proud to have you on my loss.

Everything was great! We are completely satisfied with their work and would highly recommend SERVPRO to our friends and family! 10/13/2015

You guys are so wonderful! We cannot thank you enough for all of the professional time and energy you put into helping us through this very stressful ordeal. We so appreciate your sweetness with out puppy. She is a much calmer dog now as she is sure all who enter her home will give her treats! 10/5/2015

I appreciate the respect you gave to my home, personal belongings, and integrity while working here. Your patience in explaining the work and possible contamination were very helpful. Your quick response also made a very stressful situation so much easier to handle.