What our Customers say...

Why SERVPRO Testimonials

Doug and crew were fantastic. Answered the call in a time of need and were nothing less than professional and extremely helpful...highly recommended.

I had a leak in my building in Placerville and reached out to them on Friday morning. They sent someone out to me within the hour. They sucked up the water and set up the dehumidifiers. Very professional and easy to work with. Don't waste your time shopping around, just call these guys. I'm happy as are my tenants. I've shared their information with other property owners on Main Street.

We are very happy with the work that Arturo and Stonewall did in our home. They were very
efficient informative and polite!

Great service. Fast response. Great follow up. (Via Yelp)

Sadly we needed the help of SERVPRO to clean my mother-in law's home after she passed in it. This was the first time, and hopefully the last, we'll need such services, however the experience we had couldn't have been any better. We were referred to SERVPRO by the Sheriff's Department for biohazardous cleaning services. My family and I live out of the area, with limited access to local resources. Kelly was my first and only point of contact from start to finish. She was an aboslute lifesaver helping navigate, coordinate and expedite the whole process in addition to recommending I contact my mother-in-law's insurance company to file a claim--which was paid in full! Kelly is amazing and made a challenging situation and circumstance manageable and effortless. Based on our experiences with Kelly, I would unquestionably recommend SERVPRO's services to anyone who finds themselves needing hassle-free professionals to remedy otherwise unpleasant situations.

We love SERVPRO of El Dorado Hills. We discovered mold in our boys bedroom closet after all the heavy rains stopped. They came out quickly and removed it. Then it rained some more, and we were able to identify the leak in our roof which was the cause of the mold, and some new mold had occurred in that area. We got our roof fixed, and SERVPRO came back out at no charge to take out the newly discovered mold. I HIGHLY recommend SERVPRO. I would not hesitate to use them again or recommend them to friends. (Via Google)

SERVPRO was AWESOME! The estimate was more than fair and when the job was done, there were no extra costs. David and Arturo did an excellent job. All the mold has been taken care of and the wood looks better than I could ask for. I would recommend and use this company every time! Everyone I talked to from beginning to end was courteous and professional! Thank you SERVPRO of El Dorado/Placerville!!! 10 Stars!!! (Via Yelp)

SERVPRO is your one stop shop for all your water damage needs. Hopefully you won't need them but if you do, Kelsey will hold your hand through the entire process. We've used them twice for separate leaks and they came out within hours to start the process of making my home dry again ;) We highly recommend SERVPRO not only for their professionalism but their overall actions of making the customer feel number one. (Via Yelp)